Admittedly, we left home in bad weather to run to Bloomington, ILs Fleet feet. We walked in at 4:55 and I've been there when the staff had to wait on those late people and caused them to be late getting off work. I dont know the names but a gentleman helped us December 14, 2025 at 4:55 pm. Outstanding customer service and never made us feel intrusive or in a rush. They were very professional. It was my son's birthday or I would have never done it. read more

My experience at Fleet Feet was great! I was greeted and Alex was quick to get my feet scanned and had shoes out for me to try on. He explained my results and why certain shoes would be better. I tried on multiple pairs and am very happy with the pair I ended up with. I'm not a runner but the entire process was great and made me feel very comfortable. read more

I stopped in Bloomington IL Fleet Feet for the first time. Normally I use the Decatur store. I had a very knowledgeable gentleman help me select 2 pairs of very comfortable shoes. He understood my feet issues and worked to get me in a good stability shoe. I highly recommend this store. Not just for runners. read more

I just shopped at Fleet Feet for the first time and now plan to be a long-term customer! The service was fantastic (thank you, Kelly!) and they really work to personalize your experience to your foot, your workout, and your price point. I never felt any pressure to buy additional things, and any extras were offered simply for my education and so I could know my options for the future. read more

Went in for the first time today just to grab some running shoes. The saleswoman did a foot scan, watched my gait, and discussed my modest running needs. Two different pairs of sneakers were provided for me to try, both felt great but the pair that happened to be on sale felt better so I went with those. The saleswoman was terrific and I wish I got her name for the review, but I'm sure everybody there is top notch. I'll definitely be returning. read more

Fleet Fleet Bloomington has changed my life! Their training programs are great for participants of any skill level, and the mentors in each pace group keep everyone involved. Their staff offers educated, yet low pressure sales and service for their products. Their fit process for shoes is the best I have seen and always gets my sizing/fit right on! I would recommend them to anyone. read more

Greeted promptly, got measured, had my gait examined, and the associate brought me three pairs of shoes to choose from. Made a selection, paid, and was on my way before my husband waiting outside could finish his Starbucks. A+ shopping experience for someone who frankly hates shopping. read more

Kelly did a great job fitting my shoes, and took in to account a recent foot surgery. He also explained his reasons for not wanting to put me on a more stable shoe. Went for a run, and had no pain; something new for me. read more

I have never had an experience like this before. I am a person that has always gone into a general retail store to purchase gym shoes. My MIL and husband and I went into Fleet Feet Bloomington today to purchase gym shoes- we are going to attempt to begin running. We were happily greeted by Dave. My husband was helped by Dave, I was helped by Karin, and my MIL was helped by Julie. To our surprise they measured our feet in numerous manners, examined our feet as we walked, and picked out shoes that they believe would suit our specified feet and walk. Boy do they know their stuff!!! For me, Karin had me try on different shoes and genuinely cared about how my feet felt in them. She even had me walk outside! (which I thought was odd, but makes sense because it is a different surface than inside the store). She explained why the certain brand of shoe and style of shoe makes the most sense for my feet (darn wide feet) and continuously asked how my feet felt in them. She even took a care in what I do for a living (I'm a teacher) and made sure that the style of shoe would fit my lifestyle. The store overall was in immaculate condition and incredibly clean. Every person in the store was exceptionally nice and cared about me and my feet. Shoes were not as expensive as I imagined... my pair of gym shoes was a little over $100. For me and my family, no more purchasing gym shoes at Dick's Sporting Goods or Kohls. We will forever and always continue to go to Fleet Feet!! read more

A-M-A-Z-I-N-G customer service from Jill E! She heard and understood everything I needed out of a sports bra and came through! I recommend them over any sporting goods store...anytime. The atmosphere was friendly and I used a Yelp voucher to get $25 off of $75! read more

I have had a really good experience with the nice folks at Fleet Feet. I have bought several running related items there and what impresses me the most is their staff. They did a great job of putting me into running shoes that fit. They even price-matched Amazon. If you are looking for running gear, give FFS a chance. They get top marks from me on their friendly, knowledgeable staff alone. Such nice people! read more

We have been to Fleet Feet a few times to get running shoes for my son. We were in again and this time I decided to get fitted for a pair for myself. Jill and Jessica really took the time to see what shoe would be best for me and listened to what I liked and didn't like. They had me try on a few pairs to see which felt the best and even brought out a brand that I usually don't go for. Surprise! That was the one I went with. I was very impressed with both of them. Will definitely be recommending FF to friends and will continue to get my running shoes from here! read more

Come to the experts. All the staff are active and running and will help narrow your choices down from a hundred to three as Jessica did for me, and you will love your purchase. I went in to retire a very, very old pair of everyday runarounds and walked out with a pair of Brooks that, for the first time in forever, make me feel like I could run a mile and not hurt. Great staff, great product selection. read more

Kelly and staff are very knowledgeable about their shoes and all accessories involved! I was very impressed, and learned a lot! They have a great selection of shoes and clothing. Their shoe selection was better than the local competition in my opinion. If you need shoes for exercise or running, etc. I would highly advise checking out Fleet Feet! read more

Great staff that is very helpful but not pushy. Great selection of clothes, gear, and more. The best part is that they really seem to be concerned with getting you what you need. I went in with a specific pair of shoes in mind and after measuring my feet and watching me walk they actually suggested a different pair that was cheaper...and they fit my feet much better. Service like this is rare and greatly appreciated. read more

I had a great experience at fleet feet. I was recommended to try fleet feet by a friend of mine who's a physical therapist. The saleswoman was knowledgeable and friendly, she let I know about their products but didn't pressure me into anything. They work to find a shoe that matches your stride and even have a treadmill for you to try it out. I would definitely recommend it to anyone and will shop here again. read more

This was the best shoe buying experience I have ever had. The young lady who helped me was knowledge, professional, and simply nice!

Looking for the right athletic shoes ... You have found your store. I have struggled with planter fasciitis off and on for few years. Then I found Fleet feet. They were able to get me into a proper shoe for the training I was doing to help me get rid of the pain. The staff is very knowledgeable and super friendly. I love them all!!! They are very personal and truly care about their customers. Wanna start running but don't know where to begin? They offer so many programs to help you get started or get you to the next level. Stop by or give them a call they are always willing to help. read more

Needed shoes to work 12 hour shifts after a stress fracture in my heel. Went to Fleet Feet in Bloomington and the Staff was awesome. The young lady that assisted me was very knowledgeable about the process and reasoning behind every detail in fitting me for a comfortable pair of shoes. I have worked the last two weeks pain free even after 12 plus hours. read more

Always a great experience and expertise that assists in finding the right item to fit your needs.

The knowledgeable friendly staff will help you find the right pair of running shoes based on how you run, your foot strike, and what you are looking for. read more