Live in Chicago and was in the area last weekend…read more. Decided to stop in to learn more about Trek and compare it to Giant models that I have been looking at. We acknowledged right away by a guy whom I can't remember his name (works in the service shop). He was very knowledgeable on everything in the store and was straight forward. I felt like he was truly trying to help me find the best bicycle for my needs. Will be back in the next month to purchase a new Trek 7.4 FX Disc and a few extras! Thanks for a great visit.

If I could have given a zero, I would have. We had purchased bikes for our family from vitesse for…read moreyears. I was extremely disappointed to find out that the owner decided he would no longer honor the lifetime service agreement we were promised at the purchase of our last bikes. The owner wouldn't even consider giving a discount on the service he promised for free. I get prices have risen, but at least work with me. Do not trust anything they tell you when they are in sales mode. Plus... the same services were 1/2 the price at another shop in town. I guess I got my discount elsewhere.

I'm updating my 2008 review from 3 to 5 stars. To be honest, when I looked back at my initial…read morereview I felt bad. At the time, what I wrote was true, but there have been a lot of very positive changes at Bloomington Cycle and Fitness in the past 4 years. In December 2008, Scott and Caryn Davis took over ownership of Bloomington Cycle & Fitness and have turned this shop into my favorite bike store in town. They have a loyal customer base because they take time to get to know their customers. My wife had a great experience with Caryn when she went in to look for a road bike. Caryn took the time to explain what to look for and Scott helped make adjustments to the bike setup so that my wife would be riding efficiently. With her purchase, she was given 10% off accessories and she can take the bike in for brake and gear adjustments at no cost. I was recently in the market for a commuter bike and Mike helped me narrow it down to a couple and ultimately choose a bike that I couldn't be happier with. After about six weeks of riding, the brake pads were wearing out, which I thought was odd, so I took the bike in over my lunch break. Mike gave me a discount on some nicer pads and had the bike ready in a few minutes. Another story: I was in there recently and a guy brought in an old beat-up Huffy. Scott checked it out and suggested they not fix the bike because it needed too much work. He could have just fixed what the guy requested and taken the money but he knew that the bike would still have problems and perhaps not be safe. I appreciate that kind of integrity. Some other great things about this shop: - They have an annual cook-out and sale early in the summer. Check it out. - Are you a lady? Well, there are Friday evening Ladies Nights. - They carry Specialized, Schwinn, Surly, Felt, Salsa, GT, and a few others. - As I mentioned--free brake and gear tune-ups for bikes bought at the store. For life. - Scott is also a Body Geometry Fit technician, meaning that he can help you make sure that you and your bike fit nicely together.

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a…read morebike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I'd leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can't be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn't know was an owner then, approached said, "do you need help" his reply "can you tell this gentleman to leave, I can't work on his bike". I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn't work on my bike. A complete lie, and I don't understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don't go to a place that would treat anyone like this. This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I'll consider not posting this anymore. For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work. "Now please move on" ..... I mean come on, how old are you.... This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on...... see what I did there

My ride needed fresh tires and the annual tuneup. The guys…read moregave me options on the tires and once I made my selection they got me booked in a couple days. Dropped off at 8 and they had I ready after lunch. Great work, great service and great deal.

I had the folks at Taurus replace the tires on my V-Strom and had them change the oil and service…read morethe cooling system. Great work! Prices were reasonable and quick. I'll be doing business with them again.

Mr. Keaton is the owner of Moto-V. He has a very great business. Great top eBikes! He is very…read morefriendly. He enjoyed having me teach him few sign language (ASL), I am deaf customer of his.

Incredible place! Most other bike shops around don't fix bikes that aren't purchased in their…read morestores, so this place was the only option. The guy who runs that place was an awesome guy with an extensive knowledge on on things bikes/e-bikes. Apparently he was a retired motorcycle technician. Not only did he find and fix every single problem with my bike, but it was for an extremely reasonable price. I even learned a few things from just talking with the guy while he was fixing my e-bike. Super chill and great at what he does. You can tell he genuinely enjoys his profession. Highly recommend for either purchasing an e-bike, getting one fixed, or going simply for the vibes!

I cannot speak highly enough of outlander cycle repairs and Austin himself who is both the owner…read moreand chief technician. It was a Sunday evening and I had just arrived in Cedar Coty ready to do some mountain biking first thing in the morning. However as I was unloading my bike I noticed that my rear tire was completely deflated, and that the air was seeping out of the spokes. A few minutes of internet research and I found Outlander Cycle Repair open ... but candidly given it was Sunday afternoon I really didn't expect anyone to answer the phone, nor did I expect Austin to offer to come out to my hotel to actually help me fix my bike. Ten minutes later I was at his workshop, and despite the late afternoon he made the repair, and had me on my way in no time. I can't speak highly enough if his customer focus and customer service. I was particularly impressed with his attention to detail and making sure that he did everything perfect the first time. Too often these days so many local bike shops are overloaded, and they do not focus on quality but rather just getting product out the door. I was delighted that that was not Austin's approach. If you are in Cedar city, or you are passing through Cedar city and you need a bike repair please look him up.

Austin is great! He came to my hotel at 8pm to service my bike before I do the Grand Canyon Divide…read more He was meticulous and really patient in looking over everything. And, his prices are super reasonable.

The owner was friendly, and although the shop was small there was a nice selection of brands that…read moreyou can't find elsewhere in Bloomington/Normal. There is also a selection of yoga gear and workout gear. I purchased some nice quality shirts from here and it's worth the price. I think it's definitely worth a try if you want to find nice workout clothes.