absolute Great Job! explained to me exactly was wrong and was able to also repair the toilet and…read moregot another part for it. he even reached out to me the next day to make sure everything was good. I would highly recommend him. I made sure he's saved in my books.

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

Had them come in to fix our very loud heat valve leak after having another company tell us it is…read morefine. I can not say enough good about this company. Two problems in two weeks fixed quickly, professionally, and affordable. We will be contacting them for a contract for yearly furnace work!

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

Lenny's is outstanding! They helped me multiple times with very odd situations by just giving…read moreadvice over the phone without needing to deal with a technician. It's clearly a business that puts people ahead of profits, and run by people who genuinely care about their customers and strive to do what's right. As the son of small business entrepreneurs, I feel like I have a good sense of how it should be run, and Lenny's checks off all the boxes. Special shout to Dawn of their company who was ready to move mountains to help me get an urgent scheduling set up.

Used this company to our repair outdoor drainage pipes and they ended up damaging an outdoor tap in…read morethe process, claimed it was like that (but it was never dripping non stop water before they started their work). Would not own up to doing the damage and charged an extra few hundred dollars to "fix" that pipe. Fast forward 4 months later the water is no longer draining from our roof into these pipes and out on the road and our sump pump is working over driving because all the water is pooling, we called him out to tell him the pipes are not draining water out to the road and the direction is not good and pipes need to be redone and he refused to stand by his one year guarantee, wanted to charge us again $6000 to redo the work he just did previously. No thanks, went with another company who said the way he did them was completely wrong and the pitch was draining water back to the house instead of the street. Other company said the job was very poor and was not surprised it failed and would have been a disaster in the winter because the standing water would have frozen and cracked all the pipes. Would avoid this company. Lenny does not come out to work, it is his relative Anton who oversees the work (who does not have his license).

Response to my message via Yelp was no more than 15 minutes and was answered by the actual drain…read morespecialist/company owner. He gave me a quote to open a cometely clogged sink drain and we set up a same day time slot. It wound up that he finished a previous job earlier than expected and offered to come earlier. Of course I took the offer. Upon meeting Rob G in person, he was very cordial, clean, professional and took care of my clogged sink drain in less than 30 minutes. He made sure the drain was clear and fully operational and offered to call him back as a guarantee should there be any issue afterwards. Price was as quoted - NO bait and switch. I found Rob G to be very respectful, honest, and cares about his business/profession/work. You will see this from interacting with him but the proof is in his truck with how meticulously organized and clean it was. I am very happy to have hired him for the job and I highly recommend Urgent Drain for you DRAIN needs as this is their specialty.

My initial service call was on 10/6. Tech didn't have the tools needed for the job. He said I would…read moreget a call on the 7th to schedule a follow up appointment. No call came (after almost 2 weeks of waiting). I began my calls into an empty well of phone agents. After more than 6 calls (each informing me that someone would call me back - never happened), I finally got an appointment scheduled for 10/20. Tech never showed up and rescheduled for the 21st. Didn't show up. Meanwhile, I have had a refrigerator in the middle of my kitchen for 3 week. I would go elsewhere but my home warranty company hired them. In short, this is the worst run company that I have ever encountered.

Bob is extremely professional and honest. This is the second time my wife and I have used Bobs…read morePlumbing for services and repairs with our house. Quality work and fair with cost. Highly recommend.

I had issues with my kitchen sink and contacted Bob. He responded promptly. He arrived on time and…read moremade an assessment of the problem. Based on the assessment he was transparent with all the potential issues. He fixed the problem by clearing the drain. I recommend his services.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Update to my previous review. Incredibly, my POS Goodman HVAC system broke down for the third time…read morethis summer. We were away on vacation for a week, and the controller in the compressor failed while we were away. Apparently, the unit ran continously 24/7 for a number of days, running up my electric bill by hundreds of dollars. Good Tidings came out and replaced the bad part and got it running again as soon as I called them. Miraculously, the entire compressor was not destroyed. These folks are no-nonsense pros, very responsive and knowledgeable. I'm glad I found them, and have now signed up for a very reasonably-priced service contract going forward. The only weird thing is that they insist on taking a photo of you, as a "satisfied customer" for their website, which felt like a mug shot. If you need a plumber or HVAC repair, I would recommend this company.

Called them twice for an estimate for a new hot water heater. They said, both times, they would get…read moreback to me but never did. No wonder why they got all these bad reviews.

Great local company, very reasonable prices, no BS. Snaked like 75 ft of pipe thoroughly and it…read moreworks great now

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Called because we had a leaking washing machine spicket that was very old. They came within a…read morecouple of hours and to my surprise it was the owner himself. Very respectable and knowledgeable. Assured that the work could be done that day. Great work and very clean. I had both replaced and also asked him to replace our outdoor spicket which was old and he gladly did. Price was very reasonable and fair. He pulled no punches and the work was expertly done. Would recommend them to everyone!!!

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.

I had a great experience with Jonathan. After sending him a picture of the repairs I needed, he…read morepromptly provided me with an accurate estimate. He arrived as promised, kept in touch throughout the process, and sent pictures of the work once it was completed. Not only was he professional and well-mannered, but his pricing was also very reasonable. The job was executed perfectly, and I highly recommend him for any plumbing needs." ----------------------- I most definitely will contact him again in the future!

My toilet was making a sound like a fog horn. Maldonado Plumbing fixed it within minutes. I did…read moreneed a new part. I found the charge to be a bit high for the work it required. But I am relieved that it's fixed. I guess plumbers in general are just expensive.