Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

Lenny's is outstanding! They helped me multiple times with very odd situations by just giving…read moreadvice over the phone without needing to deal with a technician. It's clearly a business that puts people ahead of profits, and run by people who genuinely care about their customers and strive to do what's right. As the son of small business entrepreneurs, I feel like I have a good sense of how it should be run, and Lenny's checks off all the boxes. Special shout to Dawn of their company who was ready to move mountains to help me get an urgent scheduling set up.

I had a horrible experience they told me I had a crack in the sewer line they could tell by the way…read morethe water came up don't know how that was possible they did not pull up the carpet to actually look at the drain He did not use a camera I think that he thought because I was woman that I would accept his evaluation and I would agree to his assessment he would dig up my concrete floor and replace the broken pipe He charged me over $600 for his service I did not go down and examine his work that is my fault I hired another company that fixed problem and showed me pictures

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

Bob is extremely professional and honest. This is the second time my wife and I have used Bobs…read morePlumbing for services and repairs with our house. Quality work and fair with cost. Highly recommend.

I had issues with my kitchen sink and contacted Bob. He responded promptly. He arrived on time and…read moremade an assessment of the problem. Based on the assessment he was transparent with all the potential issues. He fixed the problem by clearing the drain. I recommend his services.

Make sure you get Dennis! He is fair, honest, and hardworking! He will analyze your job and try to…read morehelp you save money! He is methodical in his approach and your plumbing needs will be better for it! Last year, he installed a tankless water heater and this year he had to replace my heating wiring system! There were other times he saved me money such as a bubbling washing machine pipe that was nothing more than too much detergent! You will get quality, service and value for your bucks!

*** This is a follow up review. After a conference call with Dept of Consumer Affairs, the owner of…read morethe company is, in fact, a licensed HVACR provider. I appreciate the owner of the company following up the Dept of Consumer Affairs to clear up this confusion. The differentiation is "person" vs. "business". The below was earlier today. Please see abbove for updated info. I telephoned the company to learn of their HVAC license number as I could not locate by their name. Whover answered the phone did not identify the name of the company. He merely said Hello. He gave me a license number. I phoned the NJ State Board of Examiners of HVACR and this entity is not licensed.

I had a wonderful experience they came the same day at the time they said…read more they kept be updated on their arrival time via text they came out at 7 pm they fixed the problem gave me the pictures the staff were so polite they didn't look down because I was a woman I had a horrible with another company I would highly recommend them I can't say enough how exceptional they are

They overchargeC for a quick pipe fix they charge over $500 , these peple take advantage of, will…read morenever use them and do not recommend them

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Frank replaced my sump pump and toilet and did a great job. He was straightforward, fair pricing…read moreand everything works perfectly. I couldn't be happier with how it turned out. I highly recommend.

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.

I had trouble with my toilet. No matter what I tried , I wasn't successful. I had a bad clog. I…read morecalled the Pluming Doctor and they came that same day. The cost was reasonable as well. Needless to say that problem I had no longer exist. The service was great. I would recommend them to any and everyone. Thanks again

Jonathan was great in suggesting a tankless water heater and did a great job in the install. Will…read morecall again.

Jonathan is amazing! He installed a complicated kitchen sink with hot water tank and high end…read morefaucet. He also installed my brass bar sink and faucet. Highly recommend. Easy to communicate with and very nice guy!