Inventi Service delivered timely tune-ups at a very reasonable price. The communication was clear,…read morethe work was thorough, and our home was treated with care. Our technician, Yuriy, was exceptionally professional and polite. He kept us updated on his arrival time, wore shoe covers throughout the visit, and was extremely gentle when accessing household fixtures. We wouldn't hesitate to call Inventi Service again for our HVAC tune-up in the spring or recommend them to others.

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

Company is really good. Got the job done ( convert an oil to gas furnace) when they said they…read morewould price was very fair. Went smooth, i highly recomend them. Bill P.

prompt, courteous and professional - cam out right away to elderly parents house and took care of…read morefaulty outdoor spigot. Good communication and follow through !

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

I needed a plumber after a drip developed in my shower. I was unable to find the cause of the drip,…read moreso I called Dennis at Right One to see if he could help me out in the next couple of days. Fast forward to less than an hour later, and I had a technician at my door, helping me diagnose the problem and come up with a plan to resolve the issue. It's very good to have a good local company like Right One in the neighborhood. With so many big companies out there looking mainly to increase profits and sell unnecessary add-ons, I feel very lucky to have Dennis and his crew around. They may be a little more expensive, but you're paying for quality, professionalism, a straight answer, and no added fluff or unnecessary additions. I've said it before, and I'll say it again: they have a customer for life.

Had 3 issues that needed attention (parts in toilets needed replacing + a leak in the shower…read morefaucet). Received an outrageous quote months ago so I delayed the work. Finally called Right One, was easy to make an appointment with Dennis. He asked for information on the parts in advance. Jason & Joe came out the next day; arrived with covers for their work boots (I was impressed). They had all the parts needed, were efficient, and gave helpful advice. Price was more reasonable.

absolute Great Job! explained to me exactly was wrong and was able to also repair the toilet and…read moregot another part for it. he even reached out to me the next day to make sure everything was good. I would highly recommend him. I made sure he's saved in my books.

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

Julian did a great job and make everything tidy after the "kitchen drain work". He is motivated by…read morethe goal of "helping people". I am impressed and he did help me a lot in solving my kitchen crisis today. How I get to pick this vendor for the job: I have sent a few requests online and you are the first one replying to my messages without the need to have a "phone consultation scheduled and you are able to come in and fix the issue on the same day. Conclusion: I am very happy with the work and will def reach out to your company again for other work down the road. Thank you so much!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Had them come in to fix our very loud heat valve leak after having another company tell us it is…read morefine. I can not say enough good about this company. Two problems in two weeks fixed quickly, professionally, and affordable. We will be contacting them for a contract for yearly furnace work!

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

STAY AWAY! STAY AWAY! If zero stars was an option, that's what I would give. This 25 year old kid…read more(in business 60 years ) quoted me DOUBLE what other plumbers quoted. DOUBLE! He told me, "people don't seem to have a problem with my pricing". WOW!

Needed an emergency replacement of a faucet. Victor Guidetti…read moreresponded to the request within the hour, and then quickly showed up on site to determine the needed parts. Victor, and his helper, returned later in the day; with all the new parts. They methodically replaced the entire faucet system that afternoon; and the client is happy.

I had a plumbing issue that required a plumber and a long time Westfield resident suggested Eubanks…read moreplumbing. I cannot express how impressed I was at not only the immediate response and the level of knowledge and professionalism that Mr Eubanks showed but he immediately resolved my issue he offered a fair price. If you have a plumbing issue in Westfield there's no better plumbing company to solve your issue.

Unfortunate because I used them a few times over the last year. This last time I scheduled an…read moreappointment for Friday for 9am. I was told I was the first appointment. 9:30 rolled around and I called and was told they had a job before me and that I was next up. I waited until around noon until I called again for an update and asked for an ETA. They told me they didn't know, but I'd know when they know. I asked if they had an idea of timing and they said it will definitely be before end of the day. Needless to say, the end of the day came and gone. No one showed up, nor did they call to tell me. Like I said before, unfortunate because I've used them before in the past and they were good, but being ghosted isn't great. Too many other options in my area to deal with that.

Anthony did a fantastic job replacing our old water heater with a new on-demand system. Clean work,…read morewell done. will definitly use him again. Dan

Great work very knowledgeable and professional and he fixed the problem I would recommend him 100…read morepercent thank you ... Anthony