Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Good Experience, was prompt with the appointment, easy to deal with, Clean and pleasantread more

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Five star plus- Igor and Sergio arrived promptly at the scheduled time, clad in PPE. They quickly…read morediagnosed the issue in our second floor barthroom shower which caused horrible water stains on our first floor living room ceiling. They replaced the offending leaking pipe from supply on their truck. Done and dusted! Very reasonable charge and excellent service!

The quote to fix a single connection on a 3/4" copper water line was so incredibly high (over $500)…read morethat I sent the plumber away with my $99 check for the diagnosis (he found the leak). This was price gauging at its best.......I then hired a handyman to seal the leak at a very reasonable cost.

Julian did a great job and make everything tidy after the "kitchen drain work". He is motivated by…read morethe goal of "helping people". I am impressed and he did help me a lot in solving my kitchen crisis today. How I get to pick this vendor for the job: I have sent a few requests online and you are the first one replying to my messages without the need to have a "phone consultation scheduled and you are able to come in and fix the issue on the same day. Conclusion: I am very happy with the work and will def reach out to your company again for other work down the road. Thank you so much!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.

Last week my thermostat had an X through it and heat was not working. Searched YELP and saw reviews…read moreand called them. The tech was here within two hours. It wasn't the thermostat but the furnace which was over 30 years old. Their salesman came out and we decided to do the furnace and central air system. They had it installed within 24 hours The only issue we had was the rep talked to us about adding an air scrubber but neglected to add to sales order. But after speaking with him they sent another tech to install it and all is good

This is my 3rd service call. Shame on me for using them 3 times. The 1st 2 service calls, the tech…read moreguarateed that he found no issue withe system. He show me a bunch of # on his tablet like it was supposed to mean much to me. So taking his word I lived with a semi working HVAC for July and Aug. Finally, I concluded there must be something wrong. The 3rd call was in Sept and it brought out the same tech from the last visit. This time, he hands me a 4k bill to get it fixed. ($200 service charge) HUH?? I brought the system from Binsky 7 years ago, in all accounts the system is a baby. Conveniently the parts are still under warranty but the labor is not and hence the 4k bill. The tech trying to press me that this is because i didn't buy their service plan. Really? like that would help a faulty part or labor. I will not be using Binsky for any future services.. Period. Hard stop

They helped with water heater replacement. They use high quality brand for water heater but don't…read moreprovide a quote upfront. After the work is done they nickel and dime for surcharge and tip and almost pull you into extra 400-500 over the initial estimate.

DO NOT RECOMMEND. I wish I could vote 0 starts if possible…read more I requested a Sewer Line inspection to be completed for a home. We setup the time days in advance and I even texted hours before to check-in. The "technicians" arrived 20 minutes late to the site AND they did not even bring a sewer camera scope. They just showed up and asked "oh what did you need?". waste of time. PLEASE DO NOT USE.

Jack Dolan and Sons has done excellent work for us twice. Years ago they installed our new hot…read morewater heater tank and that went very well. Yesterday morning we called them for an emergency (water all over our bathroom floor) and they were able to come that afternoon! We were happy they had availability that quickly. The plumbers named Jeremy and Tyler fixed everything that was leaking. They were professional, accurate, and hardworking. I really appreciated that they were efficient and worked quickly and quietly. We also spontaneously asked them if they could replace our old faucet while they were there. They had new Moen faucets with them and took care of that for us. We had purchased a bidet online last year and hadn't gotten around to attaching it ourselves, so then we asked Jeremy and Tyler to take care of that project too. It was a very productive visit and we're grateful they did all the work in one afternoon. We were quoted the exact price before they started any work and we considered it an appropriate fee for services rendered and the high quality of work. Thank you Jack Dolan and Sons. We will certainly recommend you to everyone and call you again next time we need a plumber.

Had a toilet issue that one plumber said we needed a new toilet, piping etc. Dolan came out and…read moresaid its not the toilet, only a clog. Ran his snake or whatever you call it and no problems since - now over a month later. Definitely would use again. Note: call out was less than the previous guy.