Cancel

Open app

Search

Curcio Plumbing & Heating Inc

3.2 (26 reviews)
Open 8:00 am - 4:00 pm

Services - Curcio Plumbing & Heating Inc

Plumbing inspection

Curcio Plumbing & Heating Inc Photos

You might also consider

More like Curcio Plumbing & Heating Inc

Recommended Reviews - Curcio Plumbing & Heating Inc

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Removing decorative ring.  Cartridge visible.

This review is overdue. I would give this plumber zero stars if I could. Brief background. We are senior citizens and are relatively new residents in our townhome. Thus, we are not familiar with service providers in this area. Prior to our purchase, our home inspector suggested that we should consider replacing our water heater due to its age and also consider replacing the main water shutoff valves with ball valves. We planned on these replacements when a plumbing issue would arise in the future. For approximately one month we had noticed a slow drip from the aerator on our kitchen pullout faucet. On 2/24/20 we noticed a leak in our kitchen cabinet. This leak was coming from our kitchen faucet below the countertop. I checked the hose fitting to the pullout faucet and noticed that there was no leak from this area or from the hose itself. We decided to call Curcio Plumbing. We thought that we would use their services since the previous owner used them to replace the water heater in 2009. Our intention was to repair the kitchen faucet leaks and replace the water heater and shutoff valves mentioned above. An appointment was scheduled for the following day. The following morning K__ appeared on behalf of Curcio. I first showed K__ the water heater. He subsequently took photos of our current water heater and stated that he would get back to us on an estimate since it required a special order. I next showed K__ the shutoff valves that we wanted replaced. He provided us with a rough estimate for this portion of the job. We then proceeded to the kitchen. I explained to K__ want we had noticed regarding the two leaks. I showed him photos of the leaks that I taken previously. At that time, the water was not leaking below the sink, however, it continued to leak from the aerator. I asked K__ if the cartridge could be the source of the leak from the aerator and below the countertop. He responded no. Instead, due to the labor cost and involvement of checking the cartridge, he recommended a total replacement of a new kitchen faucet. I asked K__ how does that work, ie do we purchase the faucet on our own and then call Curcio? He said no. In order to have the work guaranteed by Curcio we had to purchase the new faucet from them. They would provide us with a link and we would select a faucet for Curcio to install. In the meanwhile I asked K__ to replace the shutoff valves below the kitchen sink. We agreed to call Curcio again when we would notice the leak in the future. While speaking, I again pointed out that the drip was continuing from the aerator on the pullout. K__ gave no response. Approximately 20 minutes later we again noticed the leak below the sink. We called Curcio and requested the link so that we could select a new faucet as per K__'s recommendation. We were told that he would get back to us when he returned at the end of the day. The following day I decided to see how involved it was to check the cartridge, remembering that K__ stated that it would be involved. We were still awaiting a return call and intended to replace the faucet when we received the link from Curcio. It actually took me longer to retrieve the appropriate tools then it took to discover the source of the 2 leaks. I loosened the set screw which holds the handle in place by using an Allen wrench. After lifting the handle I noticed water on top of the visible cartridge. I then unscrewed the decorative ring. Below that ring there is a threaded brass nut which holds the cartridge in place. That nut was so loose that I could turn it with my fingers. I subsequently tightened the brass nut by using a wrench and then replaced the decorative ring and handle. There have no longer been any leaks since then. I have provided photos in order to understand the above explanation. I spoke to the owner, Vince, the following day in order to discuss the service call. He spoke over me, was defensive and argumentative. He stated that most customers would not want the service rep. to "take apart" their faucet. I stated that the source of the leaks could have easily been determined while waiting for the leak under the sink. Vince stated that he had recorded our telephone conversation (without me knowing) which could be found to be illegal in certain cases. Since that conversation, I realized that our home security cameras not only record 12 second video recordings, but also audio recordings. I have not reviewed all of my recordings but there are several where you can hear the discussions pertaining to the leaks. This service call could have been easily resolved by removing the handle. It could have been done while waiting for the leak to reoccur. Vince stated that he would get back to me on 3/2/20. I have not heard from him as of this date. I would recommend staying away from this plumber. He lost 2 additional jobs in our home.

Cosmetic damage on the shower handle.

See all

2 years ago

They do great work at very reasonable prices! Knowledgeable and friendly service. I highly recommend them.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 5
Thanks 1
Love this 0
Oh no 0

6 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 5
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Vito C.
13
61
5

8 years ago

... responding to your post.. I shall send you several, also address the valve rip off!!!

Business owner information

Photo of Vince C.

Vince C.

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Fred D.
156
95
0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Vince C.

Vince C.

Thank you !

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Drew F.
394
7
0

10 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of JT T.
492
1
0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 4
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of D L.
0
6
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Vince C.

Vince C.

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Curcio Plumbing & Heating Inc

Review Highlights - Curcio Plumbing & Heating Inc

Vince is consistently professional in his responses and is completely reasonable in negotiations.

Mentioned in 6 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Plumbing 9,423 times last month within 25 miles of this business.

Verify this business

Copperhead Plumbing, Heating, Cooling & Electrical

Copperhead Plumbing, Heating, Cooling & Electrical

(34 reviews)

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

Curcio Plumbing & Heating Inc - plumbing - Updated May 2026

Loading...
Loading...
Loading...