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Thomas Plumbing & Heating

5.0 (10 reviews)

Services - Thomas Plumbing & Heating

Plumbing inspection

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2 months ago

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5 months ago

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4 years ago

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4 years ago

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4 years ago

Timely visit. Friendly and affordable service. I will definitely use them again and they service whole house generators.

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8 years ago

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8 years ago

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6 years ago

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5 years ago

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6 years ago

Came quickly and prepared. Diagnosed and repaired sump fast and efficiently. Best plumber around!

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There are not enough "stars" for Jersey Plumbing Service. My exterior gas pipes were damaged due…read moreto vandalism. Obviously, my first call was to PSE&G who found multiple gas leaks, turned off my gas meter, suggested I get a good plumber and told me how lucky I was, since this could have had a horrific outcome. I received a recommendation from a friend for Jersey Plumbing. Rex from Jersey Plumbing arrived within 20 minutes of my phone call. After assessing the situation, Rex went to town hall and obtained an emergency work order. The next day Jersey Plumbing installed, and leak tested my new gas lines. The township plumbing inspector approved the new gas lines and informed me that it was excellent work. After approval, Rex lit all my pilot lights and ensured all my gas appliances were working properly. Rex suggested and helped facilitate a fabricated safety cover for the new gas pipping. Rex was very professional, highly knowledgeable, explained every step and showed extreme kindness in my frenzied state of mind. Jersey Plumbing is my new plumber.

Jersey Plumbing is quite simply the best. Our hot water heater quit on us over the weekend. We…read morecalled JP and Keith was here within an hour with a new water heater. They didn't rip us off, they respected our home and did a fantastic job. We have been able to depend on them in the past and they are always consistent, reliable and competent. Highly recommend.

Copperhead Plumbing, Heating, Cooling & Electrical

Copperhead Plumbing, Heating, Cooling & Electrical

(34 reviews)

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

Thomas Plumbing & Heating - plumbing - Updated July 2026

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