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JVD Rooter

5.0 (12 reviews)
Open • Open 24 hours

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22 days ago

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5 days ago

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8 months ago

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4 months ago

Came promptly when others didn't show up. Took care of issue and made recommendations

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Review Highlights - JVD Rooter

“Our previous plumber was unavailable and I'm glad because we met Mark who is on another level of expertise in his field.”

Mentioned in 7 reviews

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John Heyrich

John Heyrich

(41 reviews)

Excellent plumbers - skilled, courteous and clean up after themselves. The company always answers…read morethe phone and responds quickly when the situation is urgent. Have had them service boilers, fix broken frozen outdoor pipes, open clogged toilets (accidentally flushed hard item stuck) and bathroom drains, replace broken dishwasher. Pricing not inexpensive but fair for the area and quality of service.

The aggression and lack of respect for customers by the "owner" is ASTOUNDING, especially for a…read morefamily company that's existed for so long. Following my terrible experience and that of my neighbors, I doubt it will last much longer. Called for a leaking carbon monoxide (CO) issue with an existing steam boiler that was promptly addressed by the company. However, after their visit, the CO continued to be emitted from the boiler through CO detectors, prompting the fire department and PSE&G to intervene, who also detected high readings. Today, I called to inform them that CO detection was still ongoing. The owner, an angry, short-tempered know-it-all, cut me off and yelled, "NO, THERE IS NOT, THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. I HAVE BEEN DOING THIS MY ENTIRE LIFE. WE FIXED THE PROBLEM. PAY THE INVOICE AND WE WON'T HAVE ANY ISSUES." I firmly told him that his attitude was unacceptable and that I would not pay until the issue was resolved. He laughed manically and said, "THANKS FOR SAYING THAT YOU WON'T PAY, BUDDY. THIS CALL IS RECORDED" before hanging up. I called back and calmly reiterated that I will not pay without resolution and that following his anger and yelling, I wasn't sure I trust them to touch the boiler again. The owner laughed again, said "GREAT, WE DON'T WANT YOUR BUSINESS", claimed that I didn't have to pay the invoice, and hung up again, likely because he realized he was in the wrong. It's unfortunate that the company's initial kindness turned sour when there was any potential for accountability or conflicts with their labor. I will recommend this company only to people I hate. If I could give zero stars, I would.

JVD Rooter - plumbing - Updated October 2026

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