They busted our pipe using a snake and wanted to charge us full price to come fix the pipe. We called them before to snake our kitchen drain. We heard a loud bang/ crack, and when my fiancé asked what it was, he said everything was fine. I noticed water trickling in our basement storm door later on, but it was also raining on and off that week, so I thought that might be the cause. I observed for a couple of days and it was definitely coming from our kitchen sink because it was soapy water. I called them and the guy was extremely rude, didn't want to admit they damaged anything, and not willing to work on a solution. Poor customer service. read more

Drain Solutions Plus - Plumbing Near Me

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We called this company because we had once again a clogged kitchen sink. When the plumber came he explained that we had a bigger issue with our pipe and need it to be changed. We asked for him to provide us a quote to have the pipe fixed- he said we would , but in the meantime we could unclogged our kitchen sink for $289. We told him we wanted to actually fix the root of the problem and not spend $289 to then have to changed the entire pipe and more the following week- We proceed it to tell us that we drove all the way down to our home and he was expecting to make $289. I understand the value of time, but the actual work we need it ended up being $1200 + which we would have done with him if he didn't try to guilt trip us into spending money on something we could have waited a day or 2 . The plumber left pissed off , I still asked him to send me the estimate to do the work he recommended and he NEVER DID. That's why we had to call another company. This was the most uncomfortable feeling. Seemed like we just wanted to make quick money and not interested in the bigger job and tried to pressure us into spending money unclogging a pipe that 2 days later was completely replaced along with our main. read more

Awesome service and great availability. I discovered galvanized pipes mid-construction, Dennis and his team came out, gave me a quote same day and got the job done! read more

Drain Solutions Plus - The old clogged pipes they removed. - Plumbing Near Me

Got the job done. Experienced, knew what to do, did it & done. Perfect. Snaked two drains. read more

They were great! We use super plumbers in Hawthorne and they passed us to them. They were earlier, fixed the sinks, explained why it happened and advice on how to avoid future clogs. They were great, will be using them again. read more

Used these guys for multiple sewer and plumbing issues. Usually they are able to help the same day which has been a life saver. Easy to communicate with and tend to be fair on pricing. Would definitely recommend read more

Drain Solutions Plus are nothing short of fantastic. After my finished basement got flooded with sewage from the Ida storm, I quickly learned about check valves and called Drains Solutions for help. Denis responded immediately and came to give an estimate the same day. His prices were competitive, had good reviews and was very nice to deal with. With in days we scheduled the installation and he showed up on time with his crew. This was a tough job, but he got it done promptly and with no issues. There is nothing better than working with a family owned business that know what they are doing and care about the customer and outcome. Needless to say, Denis and his team at Drain Solutions Plus are now my first call. Denis and his brother are like finding good doctors, you keep them for ever! I recommended them to my neighbor for the same check valve installation and they are very happy too! For the record, I already called them for another drain issue and they got it fixed immediately. It should also be noted that unlike plumbing companies, Drain Solutions are HONEST and do not try to sell you products or solutions that you don't need. A huge thank you to Drains Solutions Plus. read more

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Dennis and his team are life savers. After just moving in 4 days earlier, we had flooding in the basement as a result of the sewage line being blocked. It was late Friday night and I called Drain Solutions Plus to come out and Dennis and Felix came out in an hour to assess the issue and then proceeded to use a heavy duty snake to clear out the sewer line. Unfortunately the blockage was pretty bad and after a couple of hours the drill they were using was burning out and needed to come back in the morning with a stronger drill. Dennis and Felix came back in the morning as promised and were able to clear out the line with the stronger drill and we were able to successfully use the bathrooms again. The line was clogged with tree roots and debris along with the backed up sewage. All throughout the process Dennis was very honest and articulate about the situation and what he was trying to do. I appreciate their persistence, their responsiveness and their ability to get the job done despite the challenges. I would definitely recommend Dennis and his crew to help with any sewage or drain clearing issues. read more

They came the same day very nice and of course took care of my drain problem in 30 mins ! Would definitely call them again when I need a plumber . read more

We're so happy with the professionalism of Drain Solutions Plus. They understood the urgency of leaks in both of our sinks and came the next day. Fidel did an amazing job. He was very professional and trustworthy. We highly recommend!! Thank you again, Fidel! read more

Like magic they made all the clogged dirty water disappear! Plumbing magicians friendly, fast to respond to problems--they came out an hour after I messaged them. Very happy I found these guys! Thank you Dennis for your professional speedy helpful resourcefulness thumbs up great job. read more

Drain Solutions Plus - Like magic they made all the clogged dirty water disappear! Plumbing magicians - Plumbing Near Me

I had a clogged sewer line that was backing up into my basement bathroom. I called Drain Solutions and Fidel was at my home within an hour. Very professional and courteous he cleared the blockage quickly. read more

Called midweek in the evening. Our 100 year old house has old pipes and they were backing up causing disgusting sewage in basement. We needed him that night and he was there in 2 hours! Also grinded into pipe and got further than any plumber we used got, which means he saved us thousands of dollars and gives us more time to do extensive sewer line work. Very grateful. Thank you! read more

Dennis and/or Fidel always do a great job and really take the time to cover all options to fix our problem. We've used them for clogged drainage pipes two times, a clogged toilet, and a clogged sink that just wouldn't unclog with the store bought stuff. They come on time every time and are super professional. Sorry for not leaving a review until 2 years and five services later! read more

Got a quote from Drain solutions with an appointment for them to come to my house on A Sunday between the hours of 8:00 - 10:00 am by 10:00 am I called them with no response back. By the time the technician called me it was almost 12:00 pm and I had already called another plumber. Very unprofessional read more

Dennis was a VERY great help for us--we got flooding in a room because of a clog from our house to the street; but they were able to come on a Sunday in under two hours to clean out the issue and restore everything back to normal. Would definitely recommend for their good and fast service. Thank you!! read more

Denis was available in the evening. Had to wait close to two hours since my 7pm phone call, but it was worth it. They snaked clogs and gave advice what to do to prevent future occurrences. They were efficient and seemed like that had a lot of experience. I would hire them again. read more

I made an appointment this past Wednesday, Oct 16th for 9-11am to get an estimate for a renovation project in our basement - so definitely not some small plumbing issue like a clogged drain. They never showed up. I called and left a msg as well as contacted them via yelp messanger without a response. One may say that this review isn't a valid one because we didn't get serviced by this company however, I took time off from work to have them stop by. Many of us live busy lives with schedules to abide by. A company that doesn't have the courtesy to keep their appointments or respond to messages doesn't deserve my business. If you don't want the job, simply be forthright and say NO and don't waste my time. I contacted several companies that said they were either booked until a given future date or didn't service my area. read more

Needed a new shower diverter installed - came same day very courteous and clean - will definitely use again

Sink backup in kitchen, old iron pipes. This guy Fidel is terrific!! Knowledge and informative. Challenging job but he persisted and finally see a beautiful whirlpool down the kitchen sink!!! Fair pricing and no coning. I'd recommend these guys to my mother!! And I like my mother!! read more

Had a bad clog that no one could fix. Called several plumbers before and everyone gave me a temporary fix . I Had to call the pros. These guys are honest professionals with industrial equipment that other guys don't have . Don't waste your time calling anyone else. Thy pick up right away and never had to wait more than 2 hours. Thanks again read more

Amazing service (friendly, speedy and efficient)! My toilet was clogged for 2 days and I called Dennis at Drain Solutions Plus. He was able to arrive within an hour of my call. He looked at my toilet, made an assessment and then he and his teammate worked on it and cleared the clog in about 10 minutes. I highly recommend and would hire again! I recieved quotes from other companies and this was by far the best, especially for the area. read more

Had a leaked toilet, called Sunday night and they were here right on time Monday morning! Fast, reliable! My only complaint is changing the wax seal was $319-$175 was to come out. My stomach ached writing the check when I know the wax seal was $20. read more

Response time these guys provide is no gimmick, wow! Came back from 10 day vacation Monday night to discover the downstairs bathroom flooded with sewage. Found Drain Solutions Plus via Yelp after RotoRooter told me (after stating they were coming within two hours) they could come only the next morning. 10 minutes later got a response, and less than an hour later, by 1:00 am two nice technicians came in, quickly analyzed where the problem was, and another 45 minutes later the problem was fixed, quickly and efficiently. Thank you guys! read more

Messaged them on Saturday night as I was having a small leak in my shower. He came out Monday afternoon and fixed it for the price he quoted me on yelp. I also had an issue with a toilet. Rather than try to sell me on him replacing or fixing it, he gave me a couple tips how I could correct the issue myself. Very satisfied and will definitely use again when the time comes. read more

Dennis came out on the same day when my sump pump line to the street was clogged. The last time I called someone for this they hit the clog and then immediately pulled the snake out.... go figure had to call someone else (Dennis) 3 months later cuz the line never really got clear. He made sure to send the snake all the way through to the other end and I don't anticipate any more problems. Fair price and a pleasure to deal with, thanks Dennis! read more

Anese is amazing! I last needed Anese on Christmas Eve and he helped me save our Christmas dinner party by fixing our backed up sink the same day. Yesterday (Easter!) I had a garbage disposal break and a leak in the kitchen and Anese fixed it all within a few hours. Thank you! Jeff read more

My bathroom sink had been draining very slow, finally it just stopped draining completely, my husband tried a few times to snake it, to no avail. I looked on Yelp for Drain clog solutions and read some reviews and found Drain Solutions Plus. They are responsive, respectful and were at my house within the hour to fix the problem. Fidel was neat, quick and very reasonable. I highly recommend their services. Thank you! read more

Called on a Saturday at 1pm for emergency backup and staff was at my house 1hr later. The service was outstanding and Fidel was very helpful in explaining ever he was doing. I will continue to use and recommend this company. read more

Reached out to them for a video sewer line inspection after my home inspector recommended it. Khalil came and went through his process and made sure I was watching him as he was snaking the video through the sewer line. He explained in detail what was going on and what I should/should not be seeing. Additionally, I am a first time home buyer with very little knowledge of plumbing work - Khalil put in extra effort to explain other aspects of my plumbing that I was unaware of and that were outside the scope of the work I called him for. I am very appreciative to Khalil, the work he did and the knowledge he was able to share with me about my own home. read more

They answered my request for a quote on a leak promptly and came out in just a few hours. They were able to fix the leak quickly!

These are a couple of good guys that try their best to shoot straight and do quality work in a prompt manner. I've went with them for a few projects around the house and they've always been great. I would recommend them in the future and use their services again. read more

The guys were professional and explained the problem clearly to me. It took longer than any of us thought because roots had invaded my waste pipe to the street. They stayed and made sure the clog was completely gone. I'll be using them again read more

Recently, my upstairs bathtub wouldn't drain properly. My wife went out and bought liquid Plummer and a matching tub snake. Somehow after using the liquid Plummer she got the snake stuck in our drain. I called Drain Solutions and Dennis came out and not only removed my snake but also cleared my clog. The upstairs bathtub is running and draining smoothly. Thanks guys appreciate your service and all done in 30 mins. read more

The tenants had a clogged shower drain. I called three plumbers, and these folks were the first to respond with same-day availability. Fidel arrived on time and was a true professional in every aspect of his work. The issue was resolved in a timely manner at a reasonable cost. I would not hesitate to call these folks again. read more

Sunday, I spent most of the day trying to fix a clog that causing the water to back from my toilet and shower in my basement. Around 7:30pm, I decided to call it quit and let pros handle it. I went through Yelp and found these guys. They were at my house in less than an hour. They were very friendly and explained to me every steps of the process to fix my problem. They ended up having to cut the cap going to the sewer line because it was seized, and had to snake the line for about 50 feet. These guys are life savers, with a 11 months old infant and a 2 years old toddler, I needed that clog to be fixed like yesterday. My only regret is not calling them earlier. Thank you guys again!!! read more

Thank you for coming out late on a Sunday night to service our home. We had no idea what was in store for us. Your service was very professional & friendly. We won't exaggerate but by far one of the best to provide a service to our home. We had a backed up sewer issue. You took our call a little after 8pm, placed a call to one of your technicians and within the hour(as you indicated by phone) --you made your way to us. Your price was also reasonable. Thank you so much for your service. We're definitely keeping you in our network for our home. read more

Poor customer service. Had an appointment set up for an estimate from 2-4. No show, no call, no email. Yet when I sent an email to say no one showed up, I got a response pretty quickly apologizing and saying that someone could be there within the hour. When I responded back ok, as long as it's within the hour.. I got another response saying they couldn't guarantee that. They're ALL on emergency jobs. Unprofessional and shady. Took my business somewhere else. read more

I had a clogged sewer line and they came within minutes!!! This is the second time that we reached out to Drain Solutions Plus. We were looking for the company we used previously and to our surprise it was Drain Solutions plus. He remembered us as soon as he saw the house, basement and our family dog. They were very professional and thorough, explaining in detail what the issue could be (and was). I truly appreciate their timely arrival and quick service. I will definitely refer Drains Solutions Plus to my fellow neighbors and family!!! read more

I called at 7:30 on a Friday night and they had someone over here by 9 PM. An espresso cup had gotten stuck in our sink food disposal. The very friendly tech (I think his name was Dennis?) found the easiest, quickest, and cheapest solution. I would definitely call these guys again for anything drain related. read more