Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

I've been with Ashton for over twelve years. They have great service and try to keep their…read moreappointments. I've had issues with them before but we're able to resolve them. My only advice is don't make afternoon appointments because they sometimes get backed up and have to cancel. The work they do is detailed and usually gets repaired the same day. They're not the cheapest but they're not the most expensive either. All in all I feel confident in their work.

They don't deserve even 1 star! I sued Ashton in court because they completely destroyed my shower…read morewall! Even after the judge ordered them to pay for all the damage they caused, in addition to refunding my money, Ashton refused to obey the court order! The courts then had to issue a WARRANT for arrest to force them to pay! DO NOT HIRE ASHTON! I made the unfortunate mistake of hiring Ashton to replace a leaking faucet and they quoted me $1900. Instead of simply installing a new faucet as we had agreed, two plumbers from Ashton showed up and unnecessarily broke my existing tiles, damaged and removed the concrete around the pipes creating an enormous hole in my shower wall, replaced my old pipes, and then installed new pipes for the faucet several inches off center with no concrete. They then wanted $3600, insisting that I now had to pay $1500 for garbage disposal. Ashton later admitted they were aware the pipes were not centered and kept quiet hoping I would not notice. After Ashton finally straightened out the pipes, I had to hire someone to temporarily attach tiles to a non-existing wall. Ashton then sent the original plumber to incorrectly attach the new faucet! I wrote a letter to David Fowler, the service manager at Ashton, as well as to the President and Vice President. David said he would send a plumber to attach the fixture properly, but nobody ever showed up. I ended up having to hire a different plumber to finish the job. All I wanted was a replacement for my leaky bathtub faucet and ended up with a complete nightmare! The judge stated that I did not sue them for enough money!

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Excellent job! Thank you Ian and Ryan for getting my furnace up and running on the same day…read moreservice! Really appreciate your services! Thanks, Fion Richmond

Honesty and integrity are the hallmarks of any business, and they fall on the top of the list of…read morecriteria that consumers search for when attempting to locate a service provider for home repairs. We have used 1st Call to re&re a Pressure Reducing Valve as well as install a toilet while, and both times, we have found their personnel to be knowledgeable, well-trained, punctual, personable, informative, approachable, and professional. Their staff were helpful in that they provided some very useful advice such as what one might expect post work being completed without our asking, which is a rarity...i.e., such a that our water may be discoloured post the work being completed; or you may hear some noises from taps when using them as there will be air pockets that need to work themselves through the system. As well, experiential advice was offered, such as, we need to ensure we turn the water supply line to the toilets to fully open, and not leave them 1/3, 1/4, or 1/2 open, to avoid future issue with the valve. Pricing for their jobs are fair, as their labour rates are one of the more competitive in the market, and their rates for parts, although I found them to be on the higher side in terms of margins for one part, seem to be the industry standard for the most part. The most important question after dealing with a service provider is would you call them again and/or recommend them to your family and friends, and, in this case, for 1st Call, it would be a resounding "yes".

Being an adult is becoming overwhelming. Not having things magically work because my parents fixed…read morethem is rough. I noticed that my hot water tank started leaking over the weekend and dreaded having to shop for a plumber. I don't do well in a crisis. Before I started looking, my friend recommended Jonathan to take a peek. He was polite and responsive, going over all the details and gave me a quote over the phone so I could confidently compare prices. When I went back to him with a lower quote, he matched it and was even there the same day to replace the tank. Everything was priced as discussed and he worked through the evening before it was all cleaned up and finished. Phewf. I can't recommend him enough. After calling a plumber, you just want everything to work and for the price you agreed to. He was a professional through and through.

I called on a Friday to have my hot water tank replaced due to the lower element overheating…read more Jonathan replied quickly and gave me a prompt response and rough estimate. He arrived the next day on time and replaced the tank efficiently and answered a few questions I had regarding various issues I had with the old tank. Friendly, prompt, knowledgable service and charged according to quote with out any surprise charges. I would definitely recommend to anyone needing their services offered.

Ali Khidri exhibited exceptional experience, professionalism, and efficiency throughout the…read moreservice. He skillfully modified the pipeline, installed the new dishwasher, and provided significant assistance with the removal of the old appliance. The entire process was seamless and satisfactory. He well explained the procedures and ensured there were no leaks. However, the labor charges were a bit too high leading to a one-star deduction in the overall rating.

Electrical work done in upper suite of house & lower suite had power fail in bathroom. Upper suite…read moretenants called over next few days & left messages with no return calls. Terrible to keep tenants in the lurch like that after an expensive bill was paid. Will not use their services in the future & will not recommend them to anyone. Big name company with no accountability.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is meticulous in his work , efficient, thorough and doesn't leave until the job is perfect big…read moreor small. Honest , reliable, professional and trustworthy. Fair pricing , quick to respond to calls and emergencies. I have had Jack fix or install 3 jobs in our home and recently recommended him to a number of friends and family. We will definitely use JAX Plumbing and Heating again.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.