Booked a ride a month in advance & they cancelled on me at 9:30pm via text message the night before…read morethe ride was scheduled because they only take venmo as payment & wouldn't charge the ride to a card & provide a receipt (I need it for work). I told them I was going to pay it on my card when I scheduled the ride a month ago. Now I'm scrambling the night before to find a ride from the airport. Really unprofessional & I would recommend going with another service.

Thank you Bapy for saving our vacation to the Grand Canyon. Without you we would have been…read morestranded. I would highly recommend you to anyone. On time, clean van, friendly conversation, very professional. Dave & Dawn from San Jose

We were with Pat for 6 hours on Friday lunching and wine tasting around Cottonwood! Very friendly…read moreand knowledgeable about the local businesses! Highly recommend for driving needs when visiting Cottonwood! Clean vehicle and affordable rates! Cheers!

My friends and I had a wonderful experience using Angel 1 for a girl's weekend in the…read moreCottonwood/Cornville area. Pat was so responsive and made sure everything was in order for our transportation. Our driver Peter was friendly and professional. We will definitely use Angel 1 again! Thank you Pat and Peter! -Victoria O.

This company, which I've known as Arizona Shuttles for as long as I've used it, absolutely sucks,…read morepolicy wise. I have not experienced the service from Tuscon, but whenever taking anything from Flagstaff it is always a huge headache when dealing with the phone operators. I have only taken the shuttle from Flagstaff to Sky Harbor Airport, but last night I attempted to take the shuttle from Phoenix. I wasn't aware that you have to check in at a desk, although apparently I should have read that when I bought the ticket. I think that should have been made more clear to me. I do see it in the email but I didn't print it out or read it, I just wrote down the reservation number, went to the airport, asked an airport employee where it picks up and sat there for an hour, only to watch as a yawning, text messaging driver speed past my violently waving hands. After going in, and searching for another employee (now at midnight) to ask if there was a desk or something I should have gone to. When I was directed there the woman was very nice and sympathetic to this sweaty, weary, and hopeful traveller, but I had to take a cab to my nearest friends house. This morning, I called the Arizona Shuttles toll-free number to reschedule, as the person at the Sky Harbor desk told me I should, and was immediately informed that since I didn't call there was no chance that she was going to reschedule my ticket, as there was no proof that I was waiting there. I'd rather deal with the Greyhound, especially when I'm lower on cash. I have recently had some better experiences with the company, but when they charge so much extra, it's really only worth the convenience of being picked up and dropped off at the airport, I would never use this shuttle just to get down to Phoenix. For their extra price, they should be more accommodating and trusting of their passengers. Better for business. Sometimes they use the larger busses instead of the vans, and this is much more comfortable.

My family and I have taken a shuttle from PHX to Flagstaff and back many times over the years and…read morethe folks at Open Road Tours have never left me disappointed. Their informative website has made coordinating travel plans a breeze. Their customer service is great on the phone and I believe there is even an after hours person on call who will answer your questions or book a reservation for you. Great service!

They screwed me in May of 2018; will not return my calls or emails. Now doing business as AZ Canyon…read moreShuttle. Screw everyone, then change the name; good one assholes!

Update to my prior review. We have STILL not been refunded the significant amount of money we paid…read moreto the shuttle service to receive NOTHING. The company has admitted its driver failed to show up, and has said we are owed a refund. However, they have also claimed they have no money to pay us back. Obviously this is illegal. We have failed claims with our credit card companies and reported fraud to the Arizona Attorney General and Better Business Bureau. Unless you want to risk paying for a service you never receive, and then having the company tell you it cannot pay you back because it has no money, stay clear of this fraudulent business.

After using two of the other services in our area many times, Red Rock Transportation offers the…read moremost convenient and economical rates of the other services. HK, Cottonwood, AZ

Excellent private service for just a few dollars more than the group shuttles! Prompt & courteous…read more Clean, well maintained, comfortable vehicles. Owner/driver Ed went out of his way accommodate our off-the-beaten track requests.