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    Flagstaff Shuttle Service

    5.0 (3 reviews)
    Open 8:00 am - 8:00 pm

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    2 years ago

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    Groome Transportation

    Groome Transportation

    2.4(27 reviews)
    13.7 km

    Great experience for me with Groome transportation. I thought the website said only March thru…read moreOctober for Flagstaff. I'm happy I called anyway because I was able to book and it's Nov 23 ! So call anyway cuz we all know the internet is not always accurate and I prob miss read as well. Their office is great w a couch, couple chairs, restrooms, outlet to charge phone. Get there early cuz Ubers can be quick or delay in Flagstaff winters due to rain and snow. I got a comfortable ride to Camp Verde, an hour away. I wish they went into Prescott but we can't always get what we want in life! I'm blessed that my Prescott friend is picking me up in CV. I've also taken Groome in the middle of nowhere Montana. This is a great comfortable transportation company that gets you there in any weather, rain and snow. My drivers have always been pleasant. The office guy in Flagstaff is an absolute love. I missed my first shuttle and had to call about 6 times with questions and changes and he was above and beyond courteous and helpful to me. Always be sweet in life cuz you catch more with honey than being spicy! For an extra charge, Groome can pick you up around Flagstaff, if you don't want to chance it with Uber! Happy Travels!

    We took Groome to the Grand Canyon and back. Would probably give them a 3.5 if that was available…read more Major pros are that the drivers are safe, and they definitely get you to where you want to go. The staff I interacted with on the phone were all very helpful. There were some stark differences across drivers but overall in the neutral-to-excellent range. I didn't have cash on the way back and couldn't quite figure out how to tip the driver. Note they don't really stop for folks to get out to and from GC without a direct request which we were unaware of. Also, the confirmation emails sometimes give incorrect pickup times so be sure to confirm ahead of time. The staff member I called after the shuttle hadn't come mentioned they had tried to call, but I was on a plane and didn't receive the voicemail till later. Seats were just shy of comfortable but fine. Overall, a convenient way to get to Grand Canyon National Park.

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    Groome Transportation
    Groome Transportation - Headphones and Spotify, jamming to House Music on my snow ride

    Headphones and Spotify, jamming to House Music on my snow ride

    Groome Transportation - White out snow in Flagstaff, warm inside Groome shuttle !

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    White out snow in Flagstaff, warm inside Groome shuttle !

    Open Road Tours

    Open Road Tours

    3.7(3 reviews)
    12.7 km

    This company, which I've known as Arizona Shuttles for as long as I've used it, absolutely sucks,…read morepolicy wise. I have not experienced the service from Tuscon, but whenever taking anything from Flagstaff it is always a huge headache when dealing with the phone operators. I have only taken the shuttle from Flagstaff to Sky Harbor Airport, but last night I attempted to take the shuttle from Phoenix. I wasn't aware that you have to check in at a desk, although apparently I should have read that when I bought the ticket. I think that should have been made more clear to me. I do see it in the email but I didn't print it out or read it, I just wrote down the reservation number, went to the airport, asked an airport employee where it picks up and sat there for an hour, only to watch as a yawning, text messaging driver speed past my violently waving hands. After going in, and searching for another employee (now at midnight) to ask if there was a desk or something I should have gone to. When I was directed there the woman was very nice and sympathetic to this sweaty, weary, and hopeful traveller, but I had to take a cab to my nearest friends house. This morning, I called the Arizona Shuttles toll-free number to reschedule, as the person at the Sky Harbor desk told me I should, and was immediately informed that since I didn't call there was no chance that she was going to reschedule my ticket, as there was no proof that I was waiting there. I'd rather deal with the Greyhound, especially when I'm lower on cash. I have recently had some better experiences with the company, but when they charge so much extra, it's really only worth the convenience of being picked up and dropped off at the airport, I would never use this shuttle just to get down to Phoenix. For their extra price, they should be more accommodating and trusting of their passengers. Better for business. Sometimes they use the larger busses instead of the vans, and this is much more comfortable.

    My family and I have taken a shuttle from PHX to Flagstaff and back many times over the years and…read morethe folks at Open Road Tours have never left me disappointed. Their informative website has made coordinating travel plans a breeze. Their customer service is great on the phone and I believe there is even an after hours person on call who will answer your questions or book a reservation for you. Great service!

    Flagstaff Shuttle Service - airport_shuttles - Updated May 2026

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