Made a reservation for an early morning run to the Amtrak station in Flagstaff. Driver was on time…read more(a bit early) and was very professional in getting us there in plenty of time.

Imagine having to pay full price and an expected tip when your driver forgot to pick up. not…read moreimpressed for what I paid. I booked it because of the great reviews. Just get a Lyft or an Uber.

During our road trip out to take care of some family things, we stopped in Flagstaff for the night…read more While here, our car decided to stop working. Imagine us and our dog and all our stuff, the broken car got towed to the dealership late at night to be left there for when they open in 34 hours or so, trying to get to our hotel so we can at least get some sleep before seeking a rental car and dealing with the dud car. Grateful for Burly Cab saving us and allowing our dog to come with as well! (we have a blanket for the dog which helps) Saved us a 9 mile walk to the hotel. Very friendly service otherwise too. Thank you so much.

Completely unreliable. Had a flight out of FLG. Called BC the night before to arrange for…read moretransportation to the airport. Got a call 1 1/2 hours before my flight from BC telling me they couldn't pick me up. Terrible company owned by terrible people

Booked a ride a month in advance & they cancelled on me at 9:30pm via text message the night before…read morethe ride was scheduled because they only take venmo as payment & wouldn't charge the ride to a card & provide a receipt (I need it for work). I told them I was going to pay it on my card when I scheduled the ride a month ago. Now I'm scrambling the night before to find a ride from the airport. Really unprofessional & I would recommend going with another service.

Thank you Bapy for saving our vacation to the Grand Canyon. Without you we would have been…read morestranded. I would highly recommend you to anyone. On time, clean van, friendly conversation, very professional. Dave & Dawn from San Jose

We we're stuck in the ER at Flagstaff. We needed to get from Flagstaff to Phoenix. We tried to get…read morea one-way rental from Flagstaff to Phoenix, but no cars available. A car available the next day in Cottonwood. There were no hotels available in Cottonwood for us to stay the evening. We called Apex taxi to possibly drive us to Cottonwood where the rental car was available. We did not know what to do. Then Brian , our Apex driver comes to pick us up. I told him our dilemma. Brian said I'll drive you to Phoenix! 2 hours later he dropped us at our B n B. Problem solved. Brian was fantastic.

I had a very early flight and had to get a ride a few hours before the hotel shuttle started. The…read morefront desk staff recommended Apex. I was very happy with my driver and the trip. They arrived early, the driver and I had a pleasant conversation the whole trip and I was at the airport in no time. I would highly recommend them. Plus the fee was half as much as Uber wanted for the same ride. Reminder to self - Uber and Lyft aren't always the cheapest option anymore.

Life savor!!! Couldn't get ride back from the restaurant to…read moreour resort, but Avor Taxi was there! Nothing was available from Uber or Lift (on Friday night!), and the fancy luxury restaurant we ate, could not help us at all... Found Avor Taxi at Yelp, and they were really nice! And the driver was even nicer!!! If you do not plan to drive to the restaurant, as you'll be enjoying the nice wine for your vacation, plan your ride, especially back to your hotel. If it's impossible to get ride with the app on Friday night, you'll need plan B, and Avor Taxi would be great one for you!!!

Needed is 6:00 a.m. pick up in Sedona, taking me to flagstaff. The driver was on time, text me to…read morelet me know he was waiting, and promptly took me to my location in flagstaff. Good conversation, great driver, wish I could remember his name. If you need to get anywhere in Sedona, or if you need to get to Flagstaff, use avor taxi

This is the worst cab service ever. I called to order a cab and was refused service, when I asked…read morewhy the dispatcher said I had a foreign accent and hung up. I called a second time he just showed how much of a bigot he was by laughing at me on the phone and hung up. They chose to refuse service to a potential customer because the person is not from here. They're very disgusting.

Garbage. Made an…read moreappointment to get picked up because my car is in the shop, single parent here.....dropped my kid off at school after taking the city bus, and nope, no taxi. No call. Nothing. Their phones are busy 24/7. The other line just rings and rings. These people need to be shut down for gross negligence and false advertising.

I was in Flagstaff mid week and went out for a few drinks in the downtown area. When I wanted to go…read moreback to my airbnb when the bars closed at around 2 there were no ubers out at all. I thought I'd be ok at the end of the night because when I set out as there were dozens of them available, but when I wanted to go home hours later they were gone. Just leaving this review as a warning to anyone visiting that Uber in Flagstaff isn't as reliable as it would be in say Phoenix or a larger city.

I'm not sure who needs to say this but $80 to go 6 miles is absolutely insane I don't know how…read moreUber gets away with it, I called a taxi it cost me $23 I saved $57 by not using Uber.

Nice cab service. Arrived when they said they would. A very nice college student was our driver…read morein a very clean cab.

If you want a ride home do it!! However there is no reason you should love it or hate it. If there…read morewere two companies in this area this review would mean something. However there is not. So sure awesome! But, what is my other option? None. So hell yea. You guys nailed it. Thanks for being the monopoly of people who don't care about monopolies.

So much for 365/24. The. Us to Flagstaff was late getting in , and the transit lines had already…read moreshut down for the night. Not only is there no answer at the dispatch number, it doesn't even ring, it goes straight to a voice mail system that is not even set up.

I had used this "taxi service" for several months to get to work and back simply because they…read morecharged me slightly less than most of the other cab companies in Flagstaff even though most of their drivers were very unprofessional and were in obvious violation of several safety and health regulations (see my previous review on TA from March, 2020). First off, this company does not have an actual "dispatcher". They simply hand a cellphone to whatever driver will be answering their calls that day or night and that is who will be answering their phone calls, WHILE THEY ARE DRIVING regardless if you happen to be in the cab with them at the time or not. This is unsafe to say the least and is also against the law! I have also had drivers smoking, eating, etc. while I was in the back seat with no regard to me whatsoever. At last count this company only has two vehicles and both show obvious signs of previous collisions and both are in sad shape. Secondly, this cab company is the only cab company in Flagstaff that does not use meters in their cabs. I have been charged several different prices for the exact same ride depending on the driver. How do they determine how much they will charge you? I am assuming by how much they think they can get from you. But a more frightening issue is that since COVID-19 has become an issue Top Hat Taxi has not made any changes to the way they still do business. None of their drivers wear masks and regardless of what they may tell you, they do not sanitize their cabs in any way in between fares. You can tell when you sit down in a cab that has been cleaned and a cab that stinks! This cab company also advertises that they are a 24-hour business. Not since COVID-19. Now that the bars in Flagstaff are no longer open the driver on duty will simply turn off their cellphone and go home. I defy anyone to try and reach this company after 9:00pm or so (sometimes even earlier). All you will reach is a voicemail that has not even been set up so you can't even leave them a message. Do yourself a favor if you need a taxi while in Flagstaff; There are numerous other cab companies in Flagstaff to choose from and no matter who you decide to go with any of them will be better than this fly-by-night company.

I had a bad experience with Fran Albright's cab service. I was waiting for her driver to pick me up…read moreat The Public Taproom on the 4th of July and the driver never actually showed up. Last night, I tried to request a ride home from Wal~Mart and she denied me & falsely accused me no-showing and attempted to charge me a $30 fee for the no-show. Her & her company is unreliable, and has dangerous driving habits like excessive speeding.

I had a bad experience with Night rider last night. A new driver that let's just say should have…read morenot been behind a wheel with what she was on. Long story short I got a call from Fran the owner herself this morning letting me know that this person was fired immediately and sincerely apologized. Fran is awesome and me and my fiancé couldn't be more impressed with the way she handled this. We love Fran, always happy and smiling. AAAA+++++