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    Flagstaff Shuttle and Charter

    2.3 (9 reviews)

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

    Excellent experience. The driver was very knowledgeable of the area communicated well gave us a great tour even though it was just a shuttle

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    9 years ago

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    Groome Transportation

    Groome Transportation

    2.4(27 reviews)
    2.8 km

    Great experience for me with Groome transportation. I thought the website said only March thru…read moreOctober for Flagstaff. I'm happy I called anyway because I was able to book and it's Nov 23 ! So call anyway cuz we all know the internet is not always accurate and I prob miss read as well. Their office is great w a couch, couple chairs, restrooms, outlet to charge phone. Get there early cuz Ubers can be quick or delay in Flagstaff winters due to rain and snow. I got a comfortable ride to Camp Verde, an hour away. I wish they went into Prescott but we can't always get what we want in life! I'm blessed that my Prescott friend is picking me up in CV. I've also taken Groome in the middle of nowhere Montana. This is a great comfortable transportation company that gets you there in any weather, rain and snow. My drivers have always been pleasant. The office guy in Flagstaff is an absolute love. I missed my first shuttle and had to call about 6 times with questions and changes and he was above and beyond courteous and helpful to me. Always be sweet in life cuz you catch more with honey than being spicy! For an extra charge, Groome can pick you up around Flagstaff, if you don't want to chance it with Uber! Happy Travels!

    We took Groome to the Grand Canyon and back. Would probably give them a 3.5 if that was available…read more Major pros are that the drivers are safe, and they definitely get you to where you want to go. The staff I interacted with on the phone were all very helpful. There were some stark differences across drivers but overall in the neutral-to-excellent range. I didn't have cash on the way back and couldn't quite figure out how to tip the driver. Note they don't really stop for folks to get out to and from GC without a direct request which we were unaware of. Also, the confirmation emails sometimes give incorrect pickup times so be sure to confirm ahead of time. The staff member I called after the shuttle hadn't come mentioned they had tried to call, but I was on a plane and didn't receive the voicemail till later. Seats were just shy of comfortable but fine. Overall, a convenient way to get to Grand Canyon National Park.

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    Groome Transportation
    Groome Transportation - Headphones and Spotify, jamming to House Music on my snow ride

    Headphones and Spotify, jamming to House Music on my snow ride

    Groome Transportation - White out snow in Flagstaff, warm inside Groome shuttle !

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    White out snow in Flagstaff, warm inside Groome shuttle !

    Open Road Tours

    Open Road Tours

    3.7(3 reviews)
    0.3 km

    This company, which I've known as Arizona Shuttles for as long as I've used it, absolutely sucks,…read morepolicy wise. I have not experienced the service from Tuscon, but whenever taking anything from Flagstaff it is always a huge headache when dealing with the phone operators. I have only taken the shuttle from Flagstaff to Sky Harbor Airport, but last night I attempted to take the shuttle from Phoenix. I wasn't aware that you have to check in at a desk, although apparently I should have read that when I bought the ticket. I think that should have been made more clear to me. I do see it in the email but I didn't print it out or read it, I just wrote down the reservation number, went to the airport, asked an airport employee where it picks up and sat there for an hour, only to watch as a yawning, text messaging driver speed past my violently waving hands. After going in, and searching for another employee (now at midnight) to ask if there was a desk or something I should have gone to. When I was directed there the woman was very nice and sympathetic to this sweaty, weary, and hopeful traveller, but I had to take a cab to my nearest friends house. This morning, I called the Arizona Shuttles toll-free number to reschedule, as the person at the Sky Harbor desk told me I should, and was immediately informed that since I didn't call there was no chance that she was going to reschedule my ticket, as there was no proof that I was waiting there. I'd rather deal with the Greyhound, especially when I'm lower on cash. I have recently had some better experiences with the company, but when they charge so much extra, it's really only worth the convenience of being picked up and dropped off at the airport, I would never use this shuttle just to get down to Phoenix. For their extra price, they should be more accommodating and trusting of their passengers. Better for business. Sometimes they use the larger busses instead of the vans, and this is much more comfortable.

    My family and I have taken a shuttle from PHX to Flagstaff and back many times over the years and…read morethe folks at Open Road Tours have never left me disappointed. Their informative website has made coordinating travel plans a breeze. Their customer service is great on the phone and I believe there is even an after hours person on call who will answer your questions or book a reservation for you. Great service!

    Top Hat Taxi & Tours - Options
Flagstaff,  Az

    Top Hat Taxi & Tours

    2.8(9 reviews)
    7.8 km

    So much for 365/24. The. Us to Flagstaff was late getting in , and the transit lines had already…read moreshut down for the night. Not only is there no answer at the dispatch number, it doesn't even ring, it goes straight to a voice mail system that is not even set up.

    I had used this "taxi service" for several months to get to work and back simply because they…read morecharged me slightly less than most of the other cab companies in Flagstaff even though most of their drivers were very unprofessional and were in obvious violation of several safety and health regulations (see my previous review on TA from March, 2020). First off, this company does not have an actual "dispatcher". They simply hand a cellphone to whatever driver will be answering their calls that day or night and that is who will be answering their phone calls, WHILE THEY ARE DRIVING regardless if you happen to be in the cab with them at the time or not. This is unsafe to say the least and is also against the law! I have also had drivers smoking, eating, etc. while I was in the back seat with no regard to me whatsoever. At last count this company only has two vehicles and both show obvious signs of previous collisions and both are in sad shape. Secondly, this cab company is the only cab company in Flagstaff that does not use meters in their cabs. I have been charged several different prices for the exact same ride depending on the driver. How do they determine how much they will charge you? I am assuming by how much they think they can get from you. But a more frightening issue is that since COVID-19 has become an issue Top Hat Taxi has not made any changes to the way they still do business. None of their drivers wear masks and regardless of what they may tell you, they do not sanitize their cabs in any way in between fares. You can tell when you sit down in a cab that has been cleaned and a cab that stinks! This cab company also advertises that they are a 24-hour business. Not since COVID-19. Now that the bars in Flagstaff are no longer open the driver on duty will simply turn off their cellphone and go home. I defy anyone to try and reach this company after 9:00pm or so (sometimes even earlier). All you will reach is a voicemail that has not even been set up so you can't even leave them a message. Do yourself a favor if you need a taxi while in Flagstaff; There are numerous other cab companies in Flagstaff to choose from and no matter who you decide to go with any of them will be better than this fly-by-night company.

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    Bearizona Williams, Az

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    Top Hat Taxi & Tours - Hoover Dam absolutely stunning simply amazing when you consider how it was constructed

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    Hoover Dam absolutely stunning simply amazing when you consider how it was constructed

    Flagstaff Shuttle and Charter - airport_shuttles - Updated May 2026

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