FCC was highly recommended by the Service Department at Winslow Ford to deal with a dent and scratches we received to our 2018 Lincoln MKZ. They did an amazing job in just a matter of days. Great communication from our point of contact, Freedom! She called regularly with time estimates and handled all of the details with Austin, the Progressive Insurance representative handling the insurance/payment process. The body work and paint match up was perfect! Great job to the body and paint shop! We will highly recommend FCC in the future and return with any other needs! Great job! read more

On September 23 I had given my car to Flagstaff Collision Center to fix my bumper, headlight and blinker on the left side after an accident. They called a day later saying repairs will be about two weeks. I did not get my car back until October 28th. I had received my car with a large crack in my windshield that I was not notified about. They claimed no fault, and I ended up having to pay half the deductible despite my car not having that damage beforehand. They did have a clause within their contract that makes it so they are not liable for any damage to the glass of the car in their possession. They had claimed it was a mixture of temperature and rock fracture damage. The photo attached of the crack does NOT line up with any rock damage I have ever seen. While getting my window replaced (by a partner company) I was then notified my car was missing more pieces. Flagstaff Collision Center did not notify me of this either. I do not trust this car repair shop after the unprofessional experience I had with them. Granted, the people I dealt with were nice, but it does not fix what was and still is broken from my car. read more

Flagstaff Collision Center - The original cracked windshield. This is NOT rock fracture damage. - Body Shops Near Me - Flagstaff, Arizona

The best service ever!! I got into some trouble when I ran my car over a loose tire on interstate. they fixed my car super fast and it looked brand new! Dillon is super nice and explained everything to me. He even took a look at my car when I had some other small issues. the service here is amazing, i will definitely be coming back and i recommend it to everyone! read more

Very professional & courteous. They were able to provide great service and explanation of process. After my vehicle was fixed, I had an issue on the same part that was repaired. It was not their fault but they fixed it right away. I would definitely use the again. read more

Flagstaff Collision Center handled the repair on my Audi with skill and professionalism. Dylan called me every few days to keep me in the loop on the status of my repair. Every time we spoke, he was courteous and kind. I am extremely satisfied with the repairs done on my vehicle--it looks as good as new! I'd recommend Flagstaff Collision Center to anyone. read more

As a college student- I was stressed having to deal with my car being hit away from home. They answered all questions I had along the way and seemed genuinely interested in helping me out. I appreciate you guys! read more

I went to Flagstaff collision Center after being told that I needed a new bedside and a new bumper for my 2022 Chevy Silverado 3500 Highcountry that had a clean ding on the fender and bumper with no tares. Aley checked it out and produced an estimate in a short time. I proceeded with having them repair the damages and had both bumpers Line Xed, which didn't include a new bedside or bumper. My experience with Aley and all aspects of this operation were stellar from a customer service perspective and I would gladly refer anyone to this business with a clear conscience knowing that they would be taken care of the way I was!!!!!! Thanks again Aley and Flagstaff Collision Center read more

My truck was damaged from an accident and Dillon was able to get me on the road and rolling without any issues. He communicated with me through the process. I would definitely use them again in the future. They also do spray in bed liners, so i had them add that. Looks amazing and i can't believe i kept the plastic bed liner for so long. 5 stars read more

We had some insurance-covered car damage to get repaired. I had no idea this place even existed at the end of the automart street, but now that we've been there, we surely won't forget them. Unlike a lot of service centers, which make customers feel off-kilter (and thus vulnerable) by keeping their operations ambiguous and uncertain, the folks at FCC greeted us promptly, explained their procedures, and articulated their expectations--both of us and of themselves. It was very convenient to get a rental car since the cars were already on premises. Work came in days ahead of projections, and our car looked wonderful. I actually looked at our repaired car; wondered if it was ours; and concluded it couldn't be because of how good it looked. But it was! Very impressed. Everyone on staff was very COVID conscious, too. Thanks, FCC! read more

I've known the owners for many years. We met when I had my body work done on my Audi 5 years ago. They turned a horrible time into a wonderful experience. Between the drop off; to the communication of each step being taken on my car. They go above and beyond to make sure every detail is correct as if it was their own personal vehicle. I felt like I was driving off the lot with a new car. I look forward to seeing this new beautiful facility with the same great work and professionalism that they're known for. read more

Flagstaff Collision Center - Body Shops Near Me - Flagstaff, Arizona

They gave me an estimate and stuck to it. Good work, nice people, very communicative! Would definitely recommend to a friend.

Great friendly service - had my vehicle for several weeks now since the repairs and no problems. Staff and management were very accommodating with my transportation needs of which I greatly appreciated. read more

Flagstaff Collision is the BEST decision after a collision. I was not looking forward to dealing with insurance and a body shop in the middle of a pandemic - but Chris and Mike went the extra mile to make sure my experience was truly exceptional. From the time I checked in, until I drove off the lot, I was informed on every step of the repair process. My 4Runner was immaculate when I picked it up. I felt that "new car" feeling all over again! read more

Flagstaff Collision Center - After - Body Shops Near Me - Flagstaff, Arizona

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My car had received scratch damage from an abandoned dog while on the flagstaff forest service roads. The owner had abandoned his dog. Flagstaff Collision Center fixed the scratches and repaired my window the very next day after I had these issues and left me at peace on the whole situation! It was not expensive and they were very simple helping me through the process. It's great to see such a new shop putting out such quality work ! Thank you and well done. Also thank you Chris! read more

This place is the best! I got into my first accident and decided to go with Flagstaff Collision Center. Mike is the best. I trusted him with repairing my vehicle and he delivered. He fought for me when my insurance company didn't. My car looks great now! I am so happy with the service. They held up their end of the bargain and treated me with respect. I will definitely go to them again if, god forbid, I am in another accident. read more

Flagstaff Collision Center - Body Shops Near Me - Flagstaff, Arizona

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I recently just moved here from Las Vegas so I took my Audi Q3 to Flagstaff Collision. I asked to see if it was at all possible to lift it so I could feel safer on Flagstaff Roads as well as using it for off-road use. Not only did they lift it past factory specs they used H & R Springs and sway bar. My SUV now feels like it can handle all of my off road needs and feels smoother than ever on the pavement. The staff is very knowledgeable and kept me informed every step of the way. read more

I had a dent in my car door they were able to fix in late October, but parts for my trim have never come in to the shop and it is now March. Every time I have called, they tell me "we are so sorry there was a delay in shipping at the LATEST it will get here in November.. Oh no a delay, at the LATEST it will get here December... oh no an unexpected delay, it will get here Mid January". So I stopped calling to check, but months have gone by with no update from them. That makes me nervous since we've already paid for services in full. I called again today and they acted like it was completely normal for a part to still not be here and that I should just continue to wait for a call. If it's a known fact that parts take 5-6 months to arrive for my Subaru, tell me that. If I'm told it's any day now, I'll expect that it will come in soon. I feel they tell you a short time frame to avoid confrontation while knowing full well it won't be here for months, but this will of course make customers more confused and will lead to more issues. read more

I called DJ at Flagstaff Collision Center to consult on a recent purchase of a used car. He was extremely polite, knowledgable, and beyond helpful in confirming some issues we had learned about the vehicle after the purchase. Because of DJ and his concern for the safety of our family, and taking the time to field my calls, we were able to return the vehicle and he basically saved us from keeping the unsafe vehicle, and $20,000. We are beyond grateful for his knowledge of cars and support. As well, everyone else I talked to in the offices was professional and prompt to return calls. read more

Flagstaff Collision Center is the best! They did a fantastic job of repairing the damage to my 2021 Ram 2500. I can't even tell there was ever any damage. DJ was awesome to work with. I would highly recommend Flagstaff Collision Center to anyone who needs repair to their vehicle. Their slogan on the radio "Best Decision after a Collision" is a very true statement. read more

I need to get some body work done after my son hit a lamp post. The guys at Flagstaff Collision Center were super nice, they did a very thorough job and were super quick. They arranged to have a rental car be there for me when I dropped off my car. When I picked up the car, it was super clean, waxed and looked brand new! Thank you so much! read more

Amazing body shop! My auto glass company is over there almost everyday to help service their clients. No short cuts, no gimmicks. Just collision repair done with heart and passion to the highest standards. read more