This experience was unacceptable…read more My husband called ahead looking for a specific silver roll and was told it was available. Based on that information, we stopped what we were doing, withdrew cash from the bank, and drove over an hour to the store. When we arrived, the owner was rude, dismissive, and suddenly refused to sell the item to my husband. Whether the item had already been sold, there was a misunderstanding, or the owner simply changed his mind, the least he could have done was treat us with basic courtesy and respect. Instead, our time was completely wasted, and we were met with poor customer service. A customer's time has value. Driving over an hour, arranging funds, and making a special trip based on information provided by the store, only to be turned away rudely, is extremely disappointing. I understand mistakes happen, but professionalism and kindness cost nothing. Unfortunately, neither was shown during our visit. We will be taking our business elsewhere.

Want to like this place but i hate inefficiency…read more Expect to be treated like a child if you call them on the phone to ask about anything gold/silver related.

I am very satisfied with the work Colbert's completed for me recently. I had a framed and matted…read moreboard of old presidential polictical buttons that my grandfather had in his den that could use updating. I called to set up an appointment (same day), brought it in, was helped by a worker who was very clear and patient and it was done ahead of the scheduled amount of time. It turned out great-looks very similar to how it once did but very updated, sturdy and clean. I appreciate their craftsmanship and professionalism!

What a great local business find! Supporting local businesses is important to us, always has been,…read morebut now more so than ever. We recently acquired a art for our family room and knew when purchasing it as oil painting on canvas stretched on frames the pieces needed floating frames. A bit of quick online research and a few phone calls, indicated the size of both of these pieces wasn't something most businesses couldn't assist with providing frames because of their large format. Our first call to Colbert Custom Framing, Jakob answered, he confidently told us they could frame our newly acquired art. He didn't disappoint, his expert eye and the framers skill and in a few weeks we had exactly what we dreamed of. Yes, there are many places to have treasures framed, but, please visit Colbert Custom Framing, you will be glad you did. Ask for Jakob.

Director Lori and support specialist Ron were so nice, friendly, helpful and focused on my…read morequestions and needs. They gave me the best price for my gold ring of all the other nearby buyers, and they offered it generously and without pretense. Ron was very kind and polite, helping me to and from my car. I would enthusiastically choose STC Gold for my next sale of gold or silver and would confidently recommend STC to anyone I know or even run into who is seeking the same services.

My first time selling anything like this and did know what to expect. I had a tennis bracelet and…read morestopped in to see what it might be worth. They gave me a price but then suggested that I try a jewelry store, they felt that I might get a bit more money if I went that route. They recommended 2 places and they were right, I was offered $125 more! They didn't have to do that, with a coaxing I probably would have sold. This establishment has integrity and they have ALL of my future business.

Drove half hour to visit this needlepoint shop only to walk in and not even be greeted with a…read more"hello". Two employees, one busy, one not. Their selection is strong, but customer service weak. I will not be back. My wife was in the store by herself between 12:30-1:30. Customer who came in after her, told the sales people that my wife was there first, and they should help my wife before herself.

Lovely, spacious, welcoming. How I wish they were closer!…read more It's about 40 miles from home but worth the trip. Plenty of free parking and some good lunch spots nearby. I'm on my second or third visit after rediscovering needlepoint, and I get happier and happier. Friendly staff and customers, a place to stitch and share, great space, great lighting, great selection. Be sure to check out the vintage tape edging machine.

We cannot recommend Fox Jewelers and Melissa enough!! Everyone is so welcoming and just wonderful…read moreto work with. I brought a picture from Pinterest and knew nothing about diamond rings coming into my first appointment. Melissa made my ring from scratch and absolutely perfected it without me ever seeing it! I trust her with my life, lol!! Worked with us for our bands too and got me exactly what I wanted! Love this place and people so much thank you!!!!

I have taken many of my pieces to fox jewelers for work and I am always so pleased with the…read moreresults. Their team is very easy to work with and super friendly. I couldn't recommend them enough.

You will not find a more honest place to deal with! Andy and his team really helped me with the…read moresale of a high end watch. Their businees model is based on open and clear communication every step of the way. Their knowlege of repair as well as the resale market was outstanding and really helped "an outsider" feel part of the process, as well as educate me along the way. Not one to throw around reviews, but they earned it. Highly reccomend!

I was very sorry to see this shop leave Elmwood Park. The pieces are unique and beautiful. Very…read morefair prices !

I'm from Florida. My brother-in-law passed and had quite a few coins, pounds of them Tom was very…read moreknowledgeable and very patient with me. I'll be coming back next time we're up this way !!

Very positive and informational. I had organized and made a list which he really appreciated…read more Took time to look at all my coins and provided honest feedback. I was able to sell some of the coins I had and was very pleased. Lots of cool items for sale here as well. I would recommend Bartlett Coin Shop. Thank you so much.

It turns out Jim Henry Inc. is an 80 year old business which provides frames, certificates, and…read morewhat I'll call trinklets (small plaques and trophies, medallions, pins, pendants, etc) mostly for the medical profession.  I ordered a gift frame for my son's medical board certificate and being sorta in the Chicagoland neighborhood and to save $19 in shipping cost, I queried and was amicably agreed a physical pickup in lieu of shipping.  After just a few days' wait for the frame prep, I also got to meet Chris McClurg, the friendly president of the company who while presenting my purchase also gave me a little tour of their office and product displays.  They are located in a quaint industrial section of St. Charles and near the DuPage airport.  They have customers from all over the world.  I made an observation that businesses like Jim Henry have longevity by finding a solid niche and with theirs being mostly (but not exclusively) associated with the medical profession.  I noticed how all of the son's celebrated milestones (diplomas, degrees, certifications, etc) came with different sized certificates and each had their own preferred frame supplier - what a racquet I thought!  Anyway, this was most certainly a one time visit, but I mentioned to Chris that because he had a Yelp listing with no info nor reviews, I would oblige him with a written thank you and a little PR, and here it is!