I joined Yelp for the sole purpose of writing a review for this criminal establishment...
THE PEOPLE RUNNING THIS RESTAURANT ARE BULLIES, THIEVES, & LIARS, AND THEIR CONTAMINATED FOOD SENT MY FRIEND TO THE ER!!!!!!!!!!!!!!!!!
After irresponsibly and blatantly over-serving several members of our group to wrack up our bill (...we overheard staff discussing it on our way to the bathroom and it clearly wasn't a secret lol), the staff was somehow shocked and immediately aggressive when some cheap lighting fixture accidentally got damaged by someone who tripped. It was totally fixable and we attempted to work with them to resolve it, and yet the management was SO rude, SO aggressive, and SO inappropriate to us, even despite us trying to cooperate with them. They got physically aggressive with our group (even the women!!!) and we even considered calling the police. They presented us with a totally fake bill containing additional drinks and food we had never ordered and, not wanting any further trouble (or for women to be physically assaulted by pathetic men looking to feel tough in their menial restaurant jobs), we were forced to pay. During this time, my friend's phone (which had been sitting right on the table the entire time, and in an area where ONLY our group was sitting) magically went missing after several more staff members got involved. The staff denied any knowledge of it... yet later made an off-hand comment as we were leaving that "maybe if you didn't break our property, she'd have her phone."
ARE YOU JOKING??!?!?!!?!
We spoke to the police the next day, who said we should have called them right then and there and that the restaurant had NO legal right to overcharge us or hold my friend's property as collateral for their damaged property. Since too much time had passed, they couldn't do much of anything.
THEN, later that same night, a friend who had eaten at the restaurant (and ONLY at the restaurant that day) came down with a case of food poisoning so severe, she eventually had to go to the ER.
BULLIES, THIEVES, LIARS, AND CONTAMINATED FOOD... LITERALLY NEVER GO HERE, YOU WILL BE ATTACKED, ROBBED, AND WIND UP IN THE HOSPITAL. We have the Verizon receipt and Mt. Sinai bill to prove it.
*****MY RESPONSE TO THE OWNER'S RESPONSE*****
I was present for the entire incident, was not intoxicated, and witnessed the way your staff (and you, the owner) handled the situation. Perhaps it is you who no longer remembers your condition at the time, because your conduct was completely inappropriate and your staff even stated that "Yeah he has a pretty bad temper." Perhaps approaching a drunk person who was over-served by YOUR bartenders (and which is ultimately YOUR responsibility... take a look into Florida state's dram shop laws) with anger and aggression will result in receiving the same treatment back? You didn't approach her calmly or looking for an apology, I watched you walk up to her with fists clenched and looking for a fight... ALL of us would vouch. Further, we also have cell phone footage and voice recordings (on several of the phones your employees didn't steal) of what was said, how it was said, and what was demanded... you screamed at us that you wanted $1000 for the broken glass while members of our group asked you to calm down and please back away from them... I just watched/listened to it with my colleagues. Do you recall your own condition now?
You also conveniently didn't address the falsified bill, the drunk girl's stolen phone (which your staff basically admitted to stealing), or the food poisoning. An eye for an eye-- and done purely out of maliciousness-- will get you nowhere. Except maybe looking more unprofessional... although I'm not sure how that's possible for this place at the moment.I can't imagine what pleasure any of us-- or our other colleagues or clients in the area-- would derive in ever returning to (or trying) your establishment, but thanks for the kind offer.
Further, it's rather suspicious (and pathetic) that a glowing 5-star review using similar language as to what the owner used in their response to me magically appeared just MINUTES after the owner responded to my negative review... and by someone who had never posted a Yelp review before ever. This fake 5-star review was also supposedly written by someone who coincidentally just happened to be at the restaurant at the exact same time that we were over 2 weeks ago and who just happened to witness the entire event as well... and who just happened to casually notice my review from minutes prior while they were surfing Yelp??? The owner very clearly either created a fake profile to combat my negative review and blatantly encourage people not to read the comments, or coerced someone they knew in that very moment (perhaps a staff member?) to join Yelp and write the fake review.
My previous statement still stands, ESPECIALLY now: THE PEOPLE RUNNING THIS PLACE ARE BULLIES, THIEVES, & LIARS. read more