The owners here helped me so many times I had to write this review. I needed lights for my new…read morecondo in Destin and Shane and Trina made marvelous suggestions and I love my lights. Perfect for space and do not compromise the view. They also helped me find modules for my existing ceiling fans so they worked with the new wall switches. When the cabinet guy broke one of the globes on the pendant lights they rushed me a replacement. Over and over again they have gone above and beyond to help us with our remodel. The new showroom is filled with beautiful lights and furniture. If they don't have what you need they will get it. We really appreciate them.

Overall great experience here! They have a wonderful selection at really great prices. The staff is…read morealways very welcoming. We used Misty to help us with our selections and she was very patient and very kind and very knowledgeable. I would highly recommend this business.

The absolute worst customer service I have experienced in decades. The elderly woman at the counter…read morewas surly and rude. Avoid this shop unless you enjoy abuse.

Coolest, most complete , most personal service EVER! Love this shop…read more Oh yeah, and did I mention the amazing selection of lamps and SHADES!

Used them to install countertops in my house. Was billed, and paid, for 4 slabs of materials. House…read moreonly held 3 slabs, so was left with a $2400 slab of materials. Decided to allow them to do full height backsplash in kitchen and cover my fireplace to use up the extra materials. They never came to install the fireplace, kept my materials that I paid for, and I had to pay another company to finish their job. Would not recommend them for there lack of business ethics.

I had some damage from installers, and they initially denied it. After it became obvious they had…read moredone it, I did get a cost reduction to cover. Installers tracked mud through my brand new flooring and then stated some of it was already there. No it was not! Counter tops are great and my sales person Jennifer was excellent, I just didn't care for the constant denial and the lack of common sense to put some boot covers on.

A great place to get light fixtures or ceiling fans. They are most helpful and friendly to work…read morewith.

If you are wanting quality products and Excellent Customer Service, you are at the right place!…read moreEach time I work with The Gallery of Lights I am impressed. I always get wonderful one-on-one service - with all my (many) questions answered - and if an issue arises, I get regular updates and wonderful resolution. The great service continues after the sale as well. I highly recommend The Gallery of Lights.

The telephone was never answered! Went elsewhere for…read moreservice. Not a good way to treat customers.

Service? We have now ordered appliances on two occasions from the Tyler store. The first time…read moreregarded a Refrigerator which took the 10 extra days past the delivery date to get our delivery to us. This time yesterday, we were told we would have a high end Microwave to us over the weekend. Today the order was cancelled as we were speaking to customer care. Folks ...they do not care about the customer at this store. I am reluctant to call Ellison, who I worked with before he came to Lowe's, but something needs to be done. Pretty soon this stores review numbers will be nearing zero from its current 1.5. There are other Lowe's locations I can go to nearby.

Store manager steve had assured me that if I purchased at retail price ($900) they would price…read morematch upcoming sales price and still give me free delivery. They would price match but would charge me $75 for delivery. Spoke with manager on duty and salesman who confirmed the convo Wouldn't honor their word - told me I could pay the additional $75 or take my business elsewhere - I took my cash and went to Lowe's- suggest you consider doing the same.

I can't believe it took us so long to find this store!! We needed all new appliances for the home…read morewe are renovating, and we are sick and tired of shopping at Home Depot and Lowe's (these stores have just become dumping grounds for dirty displays and lackluster customer service). We worked with Newt Partridge and he coordinated everything for us. The appliance department is easy to shop and Newt knows his stuff. Ask for Newt-you won't be sorry!!

This is one of the worst companies I have ever encountered. They took half the money up front took…read morethree months to show up, did half the job--that mostly had to be redone, had a defective chimney cap installed, didn't install the exhaust tubing correctly, the dampers were installed upside down, never returned calls, for months led us on saying they would fix and finish the job, and then had the audacity to not only not finish the job, but demand final payment. They put us through hell. They are so unethical do yourself a favor and stay far away from this place.

On life's journey you have many opportunities to meet the best of us. I wanted to take a moment to…read moretell you about an outstanding company and one such individual. Today is 1/23/2026, I have a grandmother in Tyler, Tx who realized she might need her gas logs to work with the incoming weather. I spoke with Wade this morning and asked if he had any availability knowing that very likely the answer would be no. Wade asked where she lived and he noted that he had a job close by and would be willing to stop by if their schedule allowed. Wade arrived and spoke to my grandmother at length while checking out the situation and performing the necessary service. He treated her with the utmost respect and kindness. Wade exemplifies the best qualities of us. He exemplifies the fruits of the Spirit. In Galatians 5:22-23, "But the fruit of the Spirit is love, joy, peace, longsuffering, gentleness, goodness, faith, Meekness, temperance: against such there is no law." Give Wade and company at Light Your Fire the opportunity!

Worst service company! Gave a personal review of their electrician Isaac Parks(see below) shady not…read moretrying do job! And his Manager Chad Holbert who refused to talk to or call back! I also happen to work at company uses c. woods as vendor......so Chad since I gave a honest review of his worker and himself my personal experience outside of work!...... Called my job and complain to my boss as if this had something to do with my job trying to get me in trouble with my job! That's the kind of people c. woods are do horrible service then when you put a review if they can find a way to get back at you for your review they will! Still never heard from Chad after he called my boss and tried to get me in trouble for my own personal review that had nothing to do with my job! ORIGINAL REVIEW Isaac Parks One of only two electricians! Rude confrontational tries to do the bare minimum and leave without fully diagnosing the system and gets mad at you when you call him on it because you have electrical experience yourself and caught him doing the shady stuff! Refused to even let me see the bill said he would email it! Called c.woods company has to speak to the manager they would not let me speak to the manager finally got his name Chad supposedly and then I was told they would have him call me back at some point maybe tomorrow...... Don't care about whether or not their employees do good work or if they're rude or inconsiderate a confrontational........they just plain don't care! That's the response you get is we'll get to you when we get to you!

One word: HORRIBLE!!!! Do not buy or get any service from this company!! They installed our new…read moreunit. It had an issue and left us a week without AC and said they would fixed later. We found another company and quickly fixed it at a much LOWER cost.