As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Excellent technical skills! Reliable and efficient. Peter goes above and beyond until he resolves…read moreyour laptop issues. The best service in NYC!

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.

Phone got water damage out in the snowstorm last night and left my phone screen unresponsive…read more The gentleman was very knowledgeable and had my phone as good as new within 45 minutes. Highly recommend for any phone issues! Life saver

First off, id like to say that I had high hopes for this company. After all these "positive"…read morereviews, I finally gave them a shot. First attempt was when I called to ask how much to fix my older Imac . They basically said they didn't want to do it, that it wasn't worth it.... to them. For a business, I found that weird since customers are the ones paying for a service. I said, ok no problem. Still felt weird about it, but no big deal. There are other iMac repair places available that apparently like business. Then my wife's iPhone X needed a screen repair. I called ahead and specifically asked them for a price and was told $119 by someone named Juvencio. No other comments were made to me, no other questions. My wife takes the phone in later in the day and upon pick up is charged $151. She then tells me that she was not happy with the aftermarket super thick screen, and the colored variation of the glass. She lets whoever handed the phone over know, and then they tell her thats how it is and that original is $300+ . This was never mentioned upon dropping off before the service. THEN she gets the bill for $151. They're assumption that we wouldn't pay for an original glass makes me wonder again about their business practices. So we paid, a service was performed, and rightfully so the bill was paid. Im glad this happened to us because I USED to recommend this place to friends without having actually been a customer, but long time Ridgewood resident. Unfortunately once I needed work to be done, it wasnt as good as I had hoped for. Be aware that there are tons of PC and Mac places around, dont find the location a reason to be lazy to get a proper fix with ethical practices.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

I bought and m.2 ssd from here and the owner was extremely helpful and personable. Not only did he…read morehave competitive pricing but was very easy to talk to as well. 10/10 experience and will definitely be back!

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

My friend referred me here on my Macbook repair. I had new drives installed and they helped me…read morerecover all my documents and pictures and converted to new drive. The price was cheaper than offer from Apple store. They saved me half percent and they are more effective . Highly recommend for Apple service!

Great customer service! Very patience and help us to get printer set up for our restaurant! On our…read moredust program! Awesome! Very nice printerv