Appoinmnet Process: needed an early AM appoimnet, they were very accomodating…read moreQuality of work: repaired a 10 year old Samsung fridge. Other: parts turn around was quick

Fast and professional service for dryer repair. I would definitely recommend them.read more

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

Fast response, professional and polite repair man named Brian…read more I had already purchased the part, a bake igniter for a Samsung oven. After a brief inspection Brian announced the price would be $375 plus a $25 fee to use my part (which cost $25, btw). At that point, I couldn't really say no so I authorized the $400 bill. He was here about 50 minutes total. I didn't receive a break out of charges, just a receipt for the total amount. So, excellent service but I believe approximately twice the charge I was expecting for a short repair.

I was fortunate enough to work w/ Mr. Daniel Ryu when upon returning from a short trip, our trusty…read moreGE-profile refrigerator stopped cooling. It was a tough situation because next two days were going to hit 40s and I had dinner company 2 nights later. I called about 5 different vendors that came up and only NJ Appliancetech could come out in the next 2 hours, so I chose them. Daniel not only came on time, he came prepared with bevy of equipments including an inflatable air lifter. Because my refrigerator was stuck tightly within cabinets, it couldn't be moved manually, but with help of that lifting equipment, he was able to dislodge the fridge and move it out enough to take a look at the back to diagnose the issue. Daniel thoroughly examined the fridge and explained what are the common things that can go wrong with a fridge: the inverter, the main board, condenser, and the compressor, and did not try to just take an easy way out - buy a new fridge - noting that my fridge is actually a really good one. I already knew that, having also done my research prior to, and I appreciated it when he told me that the board is out, but that he would also order the inverter because without the board working, he doesn't know whether or not the inverter is also faulty. He charged me the trip charge which would go towards the repair (but in this case, a separate trip charge as-is since he has to come back out), and ordered both parts. Within 2 days, he texted that the parts came in and because I've been really stressed out keeping all of my perishables in precarious situation (large ice box and two paint buckets out in the balcony), I asked him if he can come the same day and he showed up within 2 hours. He got to work, and after about an hour, he replaced the board and told me it's working but that he would hold onto the inverter for 2 days just in case I still have issue. Overnight, my fridge went from disgusting 66/64 (freezer & fridge temp) to 0/35 and I was able to bring everything in just in time for my dinner guests ice cream to avoid meltdown. He followed up in 2 days to confirm that everything is working so that he could return the inverter. I do my research and consider myself fairly competent about repair stuff, and I was very satisfied with Mr. Ryu's service which not only fixed the main issue so efficiently, but to educate the consumer. His charges were fair, and his expertise & communication were both outstanding. He's exactly the kind of repair technician you want to do business with. I highly recommend Mr. Daniel Ryu / NJ Appliancetech for all your home appliance repair needs. Thank you again!

Joseph came exactly as promised and well equipped and prepared to unclog a refrigerator frost…read moredrain as well as locating the source of debris. He was experienced and thus worked cautiously and quickly, finishing with everything back in place. He is personable and engaging and a pleasure to work with to address ancillary issues. Would call again for any appliance proble. His rate is fair for this quality of work.

If you want an honest, hard working repairman call Joseph at ExcellenTech. I just had my…read moreFrigidaire laundry center serviced for a very noisy dryer and he quoted me a fair price and fixed it same day with OEM parts. He came within his quoted window and was 100% professional. Even my bratty dogs liked him and they don't care for strangers. His competition (Edgewater Appliance) if you can call it that was overcharging for parts and labor costs and gave an incorrect assessment of the issue to boot. Joseph was completely transparent and gave an honest assessment of the repair that was needed. I couldn't ask for a better experience.

Personnel were able to help me order, deliver and install a new gas range in a very timely manner…read moreASAP. Also, walked me through all the steps leading up to the same. Followed up with delivery time window and after delivery verification. Would recommend and use again. - Chris from Union City

1-Star Review for RJ Appliances NJ INC…read more I had one of the most disappointing and frustrating experiences with RJ Appliances NJ INC during a recent repair of my Miele refrigerator. When the technician first came to inspect the unit, they claimed to have done a full diagnostic and gave us a final quote of around $1,000 (after tax). We agreed, thinking everything had been properly assessed. But when they came back to do the actual repair, the story completely changed. They suddenly "discovered" that the fridge door wouldn't close properly and said we would need to replace the entire door -- for several thousand dollars! After we refused that ridiculous suggestion, they said they could "repair" the door instead, but only if we paid an extra $850. At that point, with the refrigerator already taken apart, we had no real choice but to accept. This whole process felt misleading and unfair. If the technician really did a full inspection, how did such a major issue appear only later? It seemed like a classic case of bait-and-switch pricing -- quoting one number and then inflating the cost after we had already committed. We expected professionalism and transparency, especially since RJ Appliances is associated with Miele service. Instead, we were left feeling pressured, overcharged, and deceived. Warning to others: Be extremely cautious before agreeing to any quote from this company. Make sure everything is documented and confirmed in writing before you proceed. Very disappointing experience -- definitely would not recommend RJ Appliances NJ INC.

Easy to schedule appointment and obtain service…read more They had to go to store for parts and returned for Fair price and quality work

The proprietor responded extraordinarily rapid. Went straight to the point concerning diagnostics…read moreand late forward a viable seed service plan. Bye-bye Emily

Excellent, polite, reasonable. Can't ask for more…read more Would definitely recommend. GE Profile French door refrigerator.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Easy appointment booking, fast and attentive service for the repair. Would highly recommend!read more

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.

Fantastic service, punctual, neat and tidy. Fixed all the things around my apartment. I highly…read morerecommend him. Thank you!

We had booked a handyman to come to come to the UWS to hang up 4 paintings (3 large and one small)…read more Agreed to the quote. The day off, Andrey showed up on time. In the midst of putting up the first painting, he literally packed up his tool bag and left after I kindly requested him to move the positioning a quarter inch to the right since it wasn't centered on the wall. Literally no conversation at all except, "I don't want to do this job." When I called the main number, the dispatcher apologized for the worker's behavior and offered an alternative handy person to stop by 2 days later. I was literally left speechless by this level of unprofessionalism - especially when the person is being paid by the hour and not a flat fee. Appreciate that the dispatcher took responsibility and was apologetic, and not defensive at all. However, having planned for more than a week and having moved work commitments for this, it's not acceptable.