Sam was nothing but amazing. He was very professional, easy to communicate with and answered any…read moreand all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam!

This is my second time asking Sam for his services, and I couldn't be happier…read more This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question.

Ricardo and Mike were wonderful. Simple and straightforward. When I called in for an F key…read morereplacement for my macbook, Ricardo gave me an estimate, along with suggesting to call around to see if there's a better deal. He even suggested going online and buying the part myself to save money. How down to earth is that? Well, it turned out I needed a replacement asap and Idotech was close. When I showed up Ricardo was off at lunch. I mentioned I had a meeting soon and couldn't wait to leave my laptop behind for too long. Mike ended up taking care of me. He was quick and professional. I would definitely recommend giving Idotech a chance if you're in need of any service. I'll definitely come back in the future!

I brought in two mechanical keyboards to get one of them repaired, and come to my surprise they…read morewere able to fix it. A little pricey however, it was worth it.

Quick turn around and excellent service! Would highly recommend! Screen looked like perfect…read morecondition afterwards!

I came here for a Samsung S22 battery swap after the owner assured me it was a simple, fast, and…read moresafe repair. I was in and out in an hour, but once I got home, the fingerprint sensor stopped working. Hardware diagnostics (*#0*#) showed a 'dbias capsense' error, meaning the sensor was likely misaligned or damaged during the battery install. When I went back, the owner refused a partial refund and instead insisted I leave my phone for several days to 'look under the screen'--a high-risk move I didn't trust after a 'simple' fix already broke my phone. Now I have a new battery but a broken finger sensor. Avoid this place if you need a reliable repair.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I've been in computer repair and support for 35 years and I would like to relate the superb…read moreexperience given to us yesterday with Alice Computerworks in San Marino, (they also have a Hacienda Heights location). They have always been personable, plainspoken, honest and expedient. We dealt with Jude yesterday, who offered us either a Main Logic Board (aka Motherboard) replacement (for a two year old laptop) or to move forward in to a newer computer, at a $200 difference. We elected to purchase the newer computer, (updated processors, faster buses, fresh battery, etc). It was 3PM and they had our data xferred and everything up and running perfectly in two hours. EXCELLENT! Thank you, Jude!

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Put together custom gaming computer for my son. Great to deal with and knows what he's doing…read more Highly recommended!

I was having trouble with my laptop keyboard and was on vacation so I thought I would get the…read morekeyboard fixed. Chase was great - he thought he would need to charge a fee for figuring out what is going on. But he did not charge the fee as he was able to figure out it was a hardware issue. I was visiting from out of town so he ordered parts that arrived within the week. He installed the new keyboard and suggested ways to protect the keyboard so that this would not happen again. I bought a keyboard cover which makes the keyboard look great and my keyboard works great :) The price of the parts and the labor was very reasonable - I am happy that I chose Computer Stop to fix my laptop.

Transparent and no fake news. Teaches you some printer roller cleaner proper terminology such as…read morerejuvenating liquid not alcohol wipes??

Eric knows more about printers, especially older printers, than often the manufacturers do. I had…read morean older HP printer with a blocked color channel, which I thought was done for. He cleared it in a few days for a nominal charge. He even sells (and cares for) reconditioned printers. I bought one of these, which needed some slight additional repair, and he fixed it on the spot for no extra charge. A friend of mine uses him for his business printers, too. Eric even makes business and house calls if you need them. Prices are reasonable, and he is a nice guy.

I recently built a gaming computer system but I could have not done it without Jose's help. Over…read morethe phone he was able to recommend what to purchase and where to find good deals. I then brought it to the shop where he put it all together for me. Pricing was reasonable , I paid $150 to build the system, load windows, and install utilities used on everyday basis. I'm consider myself to be tech savvy but building workstations is not my strength. He had it ready in 2 days. Thank you and stay awesome!

I tried installing a new cpu by myself but forgot to update the bios. I didn't want to do the work…read moreso I called. The person is very responsive and is knowledgeable. Service was also pretty quick. My pc was fixed within a day and I'm happy. Overall I highly recommend this place for repairs and diagnostics!

Service is great , fast and pricing is super fair . Owner was awesome and friendly . Will do all my…read morecellphone fix at his place

The service was great but the quality of the screens used in repair is a big NO. Everything on the…read morephone works great but eats up battery reserves in two seconds. I have used 50% more battery using this screen than I do in a single day with original factory screen. Not great value after working with the device and seeing the loss of battery.

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

Fantastic service with reasonable prices. They saved all my information off my faulty imac hard…read moredrive. They had to try a few different methods and were intent on succeeding. Very grateful. Have used them in the past as well and have always had a great experience. A++