This massage experience was not for the books. I had such a great first experience but not this time. The room is segmented with curtains but the spot I was in was very bright and I didn't feel comfortable at all. Especially with the sheer curtains. I had male massage therapist which I usually don't mind but with the new setting this time was not pleasant. There was also a dog barking constantly in the next suite and could be heard through the walls. The front receptionist was an older man that was not friendly and did not provide good customer service. My first experience was in a private/separate room which I had called in advance to reserve but didn't end up getting. Alan was off today but Alan does an amazing job. The front receptionist was a sweet lady and so welcoming. I don't think I'll return, unfortunately. read more

Really easy to schedule, amazing prices, and a wonderful experience!!! 5 star lives up to its name. Super friendly staff, located in a safe part of Irvine. Massages are customizable and leave you feeling brand new! read more

My back has been hurting after sitting in the car for 8 hours to Vegas. Last minute I decided to get a massage, I called in and they schedule me within the next hour (YASS!!). When I came in, I got situated right away with a lady. She was super nice and would ask me if the intensity was fine. The receptionist was also super nice and friendly. It was $70 for 90 minutes which is such a freaking steal!! Would definitely come back here! read more

Just moved into the area from a 1 story to a 3 story home and those new flight of stairs really got to my legs. I was exploring Yelp for good massages and Five Star Spa came highly rated. Called in to make an appointment for 2 people to get 40 mins reflexology. With the reflexology it comes with a head, arms, neck massage first and then foot and legs. I was really ticklish for the neck and quads so maybe next time I will ask if we can skip that. I really enjoyed the hand massage and the foot massage. I even feel asleep for a few minutes during the foot massage. Another customer started to snore nearby so they were really relaxed. The parking lot has lots of parking and I had no problem finding parking but I heard the lot can get busy. I would definitely come back and try the combo. read more

I called and they had an appointment within the next hour. The place is overall really clean and is on the second floor of a Plaza. There is plenty of parking, but it does get busy so remember that. The massage was very good. My masseuse had great pressure and knew where I was tight and focused very well on those areas. I am definitely going back. read more

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Great spot I wish I got the name of the lady who gave me a deep tissue massage but she did an amazing job, would def recommend !

If you have soreness or pains, you need to check this place out! I'm a side sleeper and sometimes I sleep in really odd positions and end up with neck/shoulder pains. I've had a lot of tenseness in my right shoulder for the past 3 days. I randomly called in for same day appointment not expecting much. Asked for deep tissue massage and ended up being one of the best massages I've ever had in my entire life. I just got out of my massage and I'm currently feeling like the most tender piece of buttery meat ever. The pain and soreness in my neck/shoulder went away and I feel like I have more mobility. The female masseuse is a small lady but she has some crazy pressure in her hands and arms! Make sure you let them know what area you'd like to focus on let them know female or male preference! 60 min deep tissue is $51 but if you pay cash then it's $49. Recommended tip $15-20. Pretty good deal!!! Most places charge at least $70 without tip for a 60 min massage. read more

EDIT: The business reached out to me personally, touching on every point I listed below, from apologies, to explanation, and offered an alternative that we've both agreed on. Adding a star for the superb customer service. Note: when I said I'd edit my review, Richard said "We're not asking you to change your review, we just want to make it right for you and give the best possible experience" Came here yesterday and it was... okay. Appt was 730 but wasn't taken back until 745. Facility: Felt pretty clean. No private rooms, just curtains that separate some of the tables, not all. Service: Started 15 mins late, as mentioned. Ended 5 mins earlier than it should have. They didn't wipe the oil off my arms shoulders, so I had to and it ended up on my shirt. Felt rushed when I was taken to the table-- masseuse walked in while I was still getting undressed, and again when I was getting dressed. Because of the open floor concept, lots of background noise. Massage: pressure was very strong-- my preference, but I can see how it'd be too hard for many. Masseuse did ask me twice how the pressure was, so if you're not a fan, speak up. Reasonably priced, esp in Irvine. $50 for the hr., plus tip. Fair experience. read more

Amazing. Richard is a perfect manager and keeps us coming back even when our fav masseuses aren't available. Highly recommend Alan. Jinkies, my back feels renewed after that massage! If your back is feeling knotted or stiff, he'll get you sorted out. Friendly and checks in often too! read more

Ask for Alan! I've had him twice for my massages at Five Star and he is the best masseuse. I went in today with a very stiff neck on my left side and now I can actually turn my head. Alan took the time to really get my knots out and helped me feel relaxed. He's got really strong grip and great massage techniques. I walked out of there feeling like I had a new body. Usually, I would keep this sort of info to myself but I want to make sure Alan gets the attention he deserves so that he'll stick around for longer. I also enjoy going there because the front desk person is very friendly! read more

I found out about this place through my older sister's introduction. It's really clean and comfortable. Good music and sound. Richard is really friendly and always there. For smiling brightly It makes me feel better every time I go. really. I give it five stars. I will continue to use it often. For those who are looking at massage shops. Don't hesitate. I highly recommend you visit this place! read more

Another five star review for five star spa. Visited today for a 1 hour deep tissue and cranial massage for relief from a monster TMJ headache. Lily is absolutely amazing. One of the best facial massages of my lifetime. I was in extreme pain and she aggressively went right into problem areas with incredible strength. I strongly recommend five star spa. I have been coming here for several years and they never disappoint. Make sure you are very specific about the massage style that you want and specify the level of pressure. You will be impressed! read more

$51 for a 60 min full body massage and well worth the price! I called for a last-minute and same day appointment with no problems. I was taken to an area in the treatment room that was secluded, where the bed was surrounded 360 degrees by floor-to-ceiling curtains where I could remove my clothing for the massage. It was very very similar to a private room, and I felt comfortable. The massage itself was great, and my masseuse checked with me that the pressure was right. It was a little too hard and he quickly adjusted accordingly. My only complaint was that they don't do your feet for the 60 min body massage. read more

Love it it's affordable and clean also I go eat at the mall after the massage at Kura

Great spot for a massage. If there's no answer when you call, don't worry because they will call you back asap. Been a few times now and left satisfied. Prices are very reasonable. Service is good. Ambiance is super mellow. Parking can be a bit frustrating since there's only one way in and out but just plan ahead. Would only suggest that the foot soak tubs be an oblong shape instead of round. Gets a little cramped if you got big feet. Keep up the great service! Will definitely be back for more. read more

Just got back from 90 min deep tissue massage, to help with a strained shoulder (from pull-ups and bouldering, felt like a nerve pain) Told the masseuse what was going on and he started right away. For the next 60 minutes he worked on that shoulder like he was digging for gold. The pain was almost unbearable (had to stop him a few times) but he kept saying "tomorrow it will feel 100% better" and as I am typing this review, I can lift my arm up over and around my head 100% more than I did this morning. Don't feel any nerve pain when moving my arm around. He helped loosen all my tight muscles on the top part of my shoulder as well as right inside my armpit area. If you have any muscle pain issues make sure to tell them so they can help you too. I didn't get the name of the gentleman who helped me but Thank You ! read more

My go to place to get a massage in OC! The prices are unbeatable but also the intensity/quality of the massages are awesome if you're looking for a deep tissue massage. Always feeling so refreshed and relaxed afterwards. read more

Ironic given the self-assured name. Don't come here for luxury, but come here for a deep tissue massage that will surprise your back and your wallet.. For those of you complaining about tipping massage therapists; sounds like you shouldn't be spending money on massages at all. Their suggested gratuity is quite frugal given the base price. I received 30 minutes from Danny. read more

I recommend this place if you are looking for an affordable and above average to great experience range services. The lobby has curtains but won't be completely quiet. Most of the customers were quiet when I was there. I couldn't be picky for the price they charged me when they located in an expensive shopping mall. It's a great place for a relaxing hour. I got a last minute booking which was great bonus. Thanks for being so flexible. read more

This is my go to massage place especially since I do hair for a living my body gets really sore. I got to Lily when I just want to relax and she does a good oil massage! Her pressure is perfect! When my body is really sore I go to Allen because he does some crazy stretches and my body is cracking all over the place and knows exactly where all the problem areas are! He is super strong so I'm suffering during the massage but afterwards I feel like my body is literally on air and healed! The prices are really reasonable so I can tip more! read more

I had been feeling super tense for months and the aching in my neck and shoulders was really starting to get unbearable. My friend called and was able to book spots for us today and I got my first massage (ever!) today. Having never gotten a massage before, I had no idea what the differences were between the various types offered. I did a quick search and opted for the Deep Tissue. I was a bit worried that it might be too intense for a first timer, but my masseuse worked with me to find the right amount of pressure. He was so professional and absolutely AMAZING. He worked out all of the knots in my neck and shoulders and in other areas that I didn't know I even needed. I wish I got his name, but I was so relaxed and kind of in a blissful daze that I forgot to ask. The facility is very clean and prices are more than reasonable. I made an appointment for my mom as I left, and I'll definitely be coming back regularly! read more

Most reasonable prices around with excellent service. I swear the massage I got from Danny was the best in my life, but all of the masseuses are talented, so you really can't go wrong. He got all the knots out of my neck and shoulders which is a pretty talenting feat. Just a couple things to note: 1. Post-COVID, the store now opens at 12 (or later on some days). 2. There's a slight discount if you pay in cash rather than using a card. read more

My go to and favorite place . Always easy to book, kind and friendly staff, great massage, clean. Affordable.

This review is long overdue. First off, let me say Richard (Manager) really cares about customers. Great customer service is a dying breed in this day and age and he went the extra mile. He even sent me a message after my massage to make sure I was happy. Danny and Leo are amazing! They really know what they are doing. I was about 8 months pregnant when they would massage me and they were very careful. read more

After a wonderful vacation in Toronto, I was so sore from spending long hours sitting on the plane so I spoiled myself some more with a massage. Five Star Spa is located on the second level of the Diamond Jamboree plaza and I feel like it is quite the hidden gem. All of the reflexology businesses usually just have a cosmetology license but all of the massage therapist at Five Star Spa have a CA Massage Therapy Council certification so you don't have to worry about your massage being a hit or miss. PRICES - $25 60 min Reflexology - $30 60 min Feet Only Reflexology - $45 90 min Reflexology - $35 30 min Full Body + 30 min Reflexology - $40 40 min Full Body + 30 min Reflexology - $60 60 min Full Body + 30 min Reflexology - $35 30 min Neck and Shoulders OR Only Back - $45 60 min Deep Tissue Massage - $65 90 min Deep Tissue Massage When I came in the receptionist was really friendly and welcoming. They said it would be a 5-10 minute wait which was perfect since I needed to change from my work clothes into shorts and a tanktop anyways. I asked for the 60 minute Reflexology with a Sea Salt Foot Bath ($5) add on but I was surprised when the massage started that the water was just regular. The masseuse didn't speak much English so I didn't want to bother them... And in the end I wasn't charged for it so it was okay. I would have just liked the extra add on for more relaxation for my poor feet. Anyways for the Reflexology service here they start you off laying face up on the massage bed while you soak your feet in warm water. They proceed to massage your face and scalp, neck and shoulders, and then your arms while your feet soak. Afterwards they get to your feet and really spend a good amount of time on it. I felt that the masseuse had great technique but I just wished there was more pressure. Unlike my other reflexology experiences, they do not massage too much of your back here. My masseuse was really odd and unfriendly. They were like okay, you're done... *walk away* They didn't offer water or ask me how I am feeling like other places who also barely speak English... I left the tip with the front. I can see myself coming back here since the massage therapist are certified with the CA Massage Therapy Council certification alongside their awareness of authentic Chinese Reflexology, but I would definitely try a different massage therapist on my next visit. read more

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It was so relaxing, I got the 90 minute combo, and wow I loved the guy named Leo!!! He provided just the right pressure in all the right areas. He was giggling at the sounds I would make lol but it's because the massage was so good I felt all the stress demons were being slayed and coming out of me through those noises lol. I won't leave 5 starts only because I wish they would be a bit more quiet or at least have relaxing music playing so that we don't have to hear all the noise going around. Also I feel it would of been nice if they would have offered me some water when I finished as I was thirsty after the massage. Note: they have a mandatory tip request based off the service they provide, which I found a bit pressured. As the customer I assumed it would be to our discretion, but not at Five Star Spa read more

Five Star Spa has quickly become a favorite! The services are reasonably priced and the service is great. I've always had a reservation so I'm unsure if they take walk ins. I'll get more services done in the future! read more

I love this place so much! Have been here several times including for deep tissue, reflexology, and combination massages. Well priced and the all the massages I have received have been top notch. read more

A manager reached out to me after my experience and was very understanding of my concerns. The customer service on the back end was very helpful and you can tell they care about their practice and customers. As long as you know what services include private rooms, oils/lotions, etc., you should have a smooth time. I'm told they are going to update their menu to reflect what services include what amenities. read more

The booking process was super easy and we got in the same day for a couple's massage. The place is very clean and calm. I got a full body Swedish massage. My massage therapist was great! With her tiny but strong hands she was able to find every single hurting spot and work it through. I really liked her technique and enjoyed the process. Five starts! On a side note, I wanted to add that it was a bit cold for me there. It is understandable that it's a big room for everyone and it won't be possible to control the temperature. However, the heat pads on the bed would be nice, as it would definitely create a more relaxing experience. read more

The manager reached out to me to apologize and ask to give them another chance after my previous experience, and this time I had a much better massage! I did the C1 Combo $35 (20 min neck/shoulders/back/leg, 15 min head/arms/back, and 25 min feet) which I highly recommend since it is more of your typical reflexology experience. I had Jung as my masseuse and he did a very good job and the foot massage part was great. I liked that he would check on me every now and then to see how I was doing. Overall it's a good option for reflexology in Irvine when you don't want to drive all the way to Westminster. The only thing that would make it even better is if the temperature was a little warmer and the lights were darker. I really appreciated that Five Star Spa cared about my experience and wanted to make things right as usually reflexology places don't care that much about reviews. read more

Very effective and value for money massage! I've tried this place twice and my experience each time was excellent. The massage therapist are well trained and know what they are doing. Loved the experience! Another plus is their hours .. they are open till 10pm so lot of flexibility with scheduling. read more

The best service in town while being the most affordable. Unlike other places they are happy to take credit cards including Apple Pay.

I normally call and make an appointment. The price is right and the staff is very friendly and helpful here. Would definitely recommend if you're looking for a quick and a more affordable massage read more

I had Steven during my appointment and he was GREAT!! I work in the emergency room and working during the pandemic in a high stress environment really takes a toll. Luckily I had some free time so I thought a massage was well needed. I was able to get a private room and Steven was very accommodating. He asked if I was feeling okay or if I had any pain during the session. Also, ~$70 for a 90 minute deep tissue massage? That is a DEAL! I'm definitely going to make monthly visits for some regular maintenance! read more

I went to many different massage places so far. At $35 price, the massage quality was great. read more

Absolutely HORRIBLE...They used to be the best around. The people giving 4-5 stars must be family. We have been going here since they opened and we won't go back after today. The 4th try since the decline. New Management? Lower standards? Owners don't give a crap? It is obvious they don't care anymore. The MEN at this place are horrific at massaging and VERY LAZY! FIND ANOTHER "GO TO", for they will disappoint. read more

I highly doubt that these are actual certified massage therapist. I've had a lot of massages in my life and even went to massage school and there is no way that a lot of these therapist went through the proper schooling. From draping to technique to checking in with your client to creating a relaxing environment is really wrong. I hate to leave bad reviews like this but this was not a great experience at all read more

Please go find Danny. He is the best. My favorite massage place in Irvine! Nice environment read more

LOVE THIS PLACE!! I've tried so many different spa massage places and none of them really stuck for me it was always lacking something! But this place I absolutely love!! The man who works in the front all the time is super kind every time I come in, he definitely cares about the people and makes sure your experience is the best! I've came a couple times now every time has been a really good experience so definitely my new go to spot! Had different masseuses and they were all really good to be honest, but today I really loved Nancy! She was so kind and the massage felt so good. It felt so long and peaceful not rushed at all. And when she leaves to get towels or something, she's super quick. Overall the best experiences here! I would recommend to anybody! :) read more