I was selling my home the buyers agent sent over this company to inspect the septic, the said my distribution tank had a hole in it and wanted $2500 to replace, upon replacement they then said the pipe collapsed and I did see they checked with a camera, and didn't mention anything else, they said they can replace up to 10' on each line, I didn't feel comfortable with there assessment and had another company inspect and they said the line was clogged and recommended replacing the systems, I still wanted Five star to replace the system, and waited 8 days for a proposal and no one from five star would return my call, they left my house with no sanitation and would not return a phone call and the owner Patricia I called and emailed to no avail, so my take is they only want to rob folks for repairs that don't require replacement, there communication is horrible, my advise is to not contact this company I waited weeks to post this; I honestly wanted to speak to the owner, and would have left it there but it's oblivious that this company should not be in business, my property has been without sanitation since there dug up my septic and refused to communicate. read more

Five Star Septic is a reputable business and they have been around for over a decade and it's not because they do a bad job it's because they do a good job! Not all things in life are perfect, people are human not machines! Their technicians are professional and they have a good work ethic. In this ERA what more can you ask for?? I hope YELP you are more vigilant of comments like Angie's List is; mind you who is also another reputable company and doesn't just let people say things for the heck of it that sometimes might not be true, interview the situation... That's ALL!!!!! read more

Thank you for helping us this weekend. 10 stars! My septic tank was full and backed up. The plumbing didst for the house was down for the count. I called around and no other companies even answered the phone. After a short phone and text conversation, Five Star was here inspecting the situation and developing a plan. A short time later a second crew arrived, pumped and jetted the system, and our issue was resolved. I am very happy with the service and the price. These guys are now on my list for regular septic service. Thanks again! read more

I am totally pleased with Five Star's performance over the past week. They were on my septic pump issue immediately. Everyone on staff was courteous and helpful - the service manager/dispatcher and the tradesmen. They explained the problem and the fix and were very clear about everything that needed to be done. They kept me informed throughout the process. They made an unpleasant situation as pleasant as could be. I would not hesitate to use them - in fact, highly recommend them. They are now my go-to for septic service. read more

Thank you Five Star Septic for helping us through very challenging times due to a major septic repair at our place of business. This is a situation that lasted for about 3 months because our system had to be put on Pump and Hold while the repairs took place. I particularly want to thank Tim at Five Star who was very supportive and accommodating as we monitored how many times a week the tank had to be pumped. This company is honest, reliable and very much in tune with the human side of doing business. Thank you again! read more

After experiencing a clogged line in my home, I initially contacted a plumber who was ultimately unable to resolve the issue. I then reached out to Five Star Septic, and their team arrived promptly with a hydro jetter. Within minutes, they had the line completely cleared. Their response time, professionalism, and efficiency were truly impressive. Five Star Septic is dependable, knowledgeable, and delivers quality service. I highly recommend them to anyone in need of septic or drain line assistance. read more

I used 5 STAR SEPTIC a few times when I lived on Vale Road in Oakton Va. The service was excellent and Aaron was courteous, thorough and very professional. The office staff that I spoke with on the phone was always helpful and courteous with a special shout out to Patricia who always went above and beyond the call of service. Linwood Dale Daffin formerly of Oakton now residing in San Antonio TX. 703 930 9777 mobile # I rate the company a 5 out of 5 STARS! read more

I called five star for an emergency septic issue in my residential home and they were on it. All of the workers, including the employees I spoke to in the office were super respectful and assisted my home issue in a timely manner. Not only was I pleased with the efficiency and respectfulness - but also the price. I will be recommending them to my friends, family, and those of my community in northern virginia. read more

I had a Septic tank inspection and the inspector not only gave me a thorough check up, file the County Inspection Report and solve the repeated alarms that it has been doing recently. We have used Five Star Septic for our Alternative Septic Tank System, and have found them very honest and reasonable. I recommend them highly for anyone wanting to solve any problem with their septic tank problems read more

Five star septic came out right away when the alarms went off for our septic system. They took the time to not only explain the system to me, but inspected everything within the system to ensure they only replaced what needed to be replaced. I really appreciated their honesty and ethical business practice. Their staff was very nice and respectful. I plan to use them again in the future. read more

Five Star Septic came out to my property on short notice and performed an inspection when we had a little dampness in our yard. Five Star Septic was honest and informed us that there was no service that needed to be done and that it was likely overuse of our system. I appreciated that they came on such short notice and did not try to sell additional services. read more

After weeks of having our alternative septic alarm going off almost daily, we finally called Five Star Septic. Not only did they thoroughly inspect and fix everything quickly, they educated our family on the entire system, process and what to look for to determine future problems. Highly recommend! read more

Five star provided mobile sanitation I.e. Luxury portapotties for our daughter's wedding. The service was outstanding and the quality beyond expectations. All of our wedding guests were impressed and most importantly extremely comfortable w the five star facilities. I highly recommend them! read more

We have used Five Star Septic for 15 years and they have always done an excellent job. We recently sold our home and they were able to accommodate the Septic inspection as a last minute request by the lender and they were able to complete it in a timely fashion. Thank you Five Star! read more

Five stars for five star septic! Tim and Tim were fantastic. This company was knowledgeable in everything septic/plumbing and and the customer service was beyond! I will absolutely continue to use five Star septic for all my personal and business septic needs. Thanks 5 Star septic! read more

I work for a plumbing contractor and whenever we need a pump truck Five Star always responds in a timely manner. 24/7 they are always able to help. Also seems to be nearby and most importantly gets the job done. Highly recommend Five Star. read more

We have used Five Star Septic at our commercial property for years. They do excellent work and have great customer service. I would not hesitate to recommend them for any of your septic needs. read more

Five star septic did a five star job.They pumped the tank.Pulled and replaced the grinder pump.The crew was very courteous experienced and efficient and left everything clean. read more

I love this company my parents have been using this company for a long time and now my wife n I are using their services and their staff is wonderful! read more