Came by to get a vehicle estimate as a family member had been here last year. 2 attendants in the…read morecheck-in area were friendly & wary greeted us. Told us to take a seat & someone would be with us within 5 minutes. Josh with a baseball cap, immediately asked our names, vehicle info, ph#, etc. I said "Hi" to him since he had no salutation, just wanted to get started. He said "Hi" back & immediately input our info. He asked for the keys & had us wait in the waiting area. I would say it took about 15 minutes for the eval & for us to come back to discuss the estimate/offer. I thought it was undervalued as I've been getting emails from Carfax almost monthly. I had even gotten my car washed but I guess they have some formula. Josh mentioned something having to do with tariffs being a factor but I didn't see the correlation since it isn't even a new car that needs to be shipped?? Anyhoo, they must have some formula. There were only maybe 3 other families there so it wasn't crowded. There were lots of cars in the lot, though. Once the vehicle is evaluated as they drive it off the parking spot, they drop it off in a designated "Express Pickup" spot. The location is right off I-10/Medical Center so hopping on I-10 onto 410 was convenient.

The kid "cam" who wanted to make sure no one was was wasting their time, simply acted like he was…read morethere to help navigate through the carmax website . This review comes after his attempt to belittle my family. He asked several times . "So are you going to buy this car or just looking " "So we test drove the car for nothing " "How had you never own a car before " the remarks went on and on . He gave zero inventory recommendations . Most uncomfortable experience . First and last time stepping into a carmax .

Sold our truck to CarZeus, and it was the fastest, most hassle-free experience out of all the…read moreplaces we got offers. Not only that, but they gave us the best offer, in less time, and the check posted to our account within the hour. We were purchasing a new truck that arrived sooner than we thought, so we didn't want to take the time to sell our current truck ourselves. Fortunately, we avoided taking the time to formally advertise, give test drives etc. by using CarZeus. The staff was also the most friendly of anywhere else we tried. We definitely recommend CarZeus for selling your vehicle, versus the effort involved in sale by owner!

I was looking around to sell my 2021 GMC Acadia and literally spent a week looking for the best…read moreoffer. CarZeus had the best offer and the process of selling it was soooo fast. I was able to do most of it over the phone and just went in to sign off and was given my check. Fastest, stress free, hassle free! We worked with a guy name Joe and he did an amazing job!

very seemless process and no hassle. They gave me the amount that was agreed on, checked the car…read moreand got the money two days later. I would definitely sell to them again !

This was remarkably straightforward. I filled out the questionnaire about the quality of my…read morevehicle and the mileage, and quickly got a great offer that the dealer I was buying from couldn't match. I dropped the car at the Carvana location, and after a quick physical inspection confirming what I'd described was true, I was done. The ACH deposit into my account happened the next day, and I have my new car at the best possible net price. I've now used Carvana to buy a car and sell a car. I will be using them again!

This company sucks they damaged my vehicle during transport I do not recommend them to anyone save…read moreyour money and hire a real company I definitely learned my lesson

GREAT SERVICE!!! They were prompt and on time! I would use this service again! Thanks for your…read morebusiness.

6th attempt (and visit)to fix my car's Carplay system. Lord take the wheel. Today's Outcome per…read moreFord dealership.... There is NO Fix for the issue. Since day 1 pictured here (2023) when brand new the CarPlay system drops and has been faulty. No Bueno, not pleased!!! Per dealership they just got a recall on this exact issue there is only a possibility fix coming this year in May 2026. Meanwhile this is a hazzard!!! #Yelp

I am extremely disappointed with my experience at Red McCombs Ford…read more When I purchased my Ford F-250, I was promised that the windshield would be replaced and the damaged leather interior would be repaired. Despite multiple follow-ups over the course of a month, neither issue was addressed. Shortly after, a month to be exact the fuel pump failed, sending metal shavings throughout the fuel system. This resulted in approximately $14,000 in repairs. Now, just a year later, the transmission needs to be replaced at a cost of around $11,000. The original windshield issue still has not been resolved. During this process, I had an altercation with a service advisor, and my warranty claim was not handled properly. As a result, the warranty company is now refusing to cover the transmission repair. I have also received misleading emails from employees and have sent a formal complaint to upper management without any response.

My wife and I went to Red McCombs Toyota last night to buy a used Honda CR-V Sport Touring hybrid…read morethat we saw online. I sent an inquiry in about the vehicle and a short time later I received a call(after receiving a text to ask permission to call me)from a salesperson asking if I was interested in looking at it. I was in Dallas at the time so I wasn't going to be back in San Antonio until late afternoon so I asked if he could hold the vehicle until we got there. The salesman, Max Mandavi, said he would and he would get the car ready for us to view. My wife and I were dreading the car buying experience because we've both had horrible experiences buying vehicles. For the most part the salespeople we had dealt with in the past were over aggressive and pushy but Max was the total opposite. What we were dreading turned out to be a great buying experience because of Max. He was fairly new to the dealership but he was very good at his job and the whole process didn't take very long at all. He was so helpful and had the car so clean when we got there. After agreeing on a price he sent the car to the service department to wash it again and put more gas in it. We are both happy with the car and grateful to have had Max as our salesman. If you are in the market for a vehicle, new or used, I highly recommend calling McCombs and asking for Max. I can assure you that you will be treated good! Thanks Max from Trent and Louise!

I had an extremely disappointing and frustrating experience at Red McCombs Universal Toyota that…read morewasted my time and money. I drove over 3 hours from Houston to San Antonio because I was explicitly told by Manuel ("Manny") and another salesperson, Mike Hadley, that a 2023 Lexus RX 350 would be sold to me for $43,000-$44,000 out the door. Manny told me the day before my drive that he had spoken with his manager and that the deal would be honored--but that it would not be finalized over the phone. Based on those assurances, I made the trip. Once I arrived, Manny took me on a test drive. Afterward, he came back with the "numbers," which were not the numbers we had discussed at all. He even showed me his notepad where the originally agreed-upon price was written down, yet he proceeded to act unsure and tried to gaslight me into believing the conversation either didn't happen or wasn't clear. Then Mike Chambers (Sales Manager) came over and attempted the same tactic--asking me for text message proof or verification that the conversation occurred, despite the fact that he had just spoken with Manny moments before. This was extremely unprofessional and insulting. In the end, they quoted me a price $4,000 higher than what I was assured before making the drive. This entire situation felt deceptive and intentionally misleading, as if the goal was simply to get me into the dealership and then change the terms. This was by far the worst car-buying experience I've ever had. A 3-hour drive was completely wasted due to poor communication, lack of integrity, and bait-and-switch tactics. DO NOT GO TO THIS DEALERSHIP. If you value your time and want honest, transparent pricing, take your business elsewhere.

100% the best in service,brest at keeping their word and extremely honest. J. SANCHEZread more

Easily scheduled online. Early drop off 0730. They listened to my concerns. Called me with…read morerecommendations. When I called in the morning, they provided reassurance (I panicked for a minute) and confirmed my car would be ready that afternoon. Price was fair for new front breaks on a German car. My car was ready as they promised. I would highly recommend this local shop because they are honest, fair priced and trustworthy.