100% the best in service,brest at keeping their word and extremely honest. J. SANCHEZ

Easily scheduled online. Early drop off 0730. They listened to my concerns. Called me with recommendations. When I called in the morning, they provided reassurance (I panicked for a minute) and confirmed my car would be ready that afternoon. Price was fair for new front breaks on a German car. My car was ready as they promised. I would highly recommend this local shop because they are honest, fair priced and trustworthy. read more

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra won't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women. read more

So I read good things about this place. From what I read, they seemed like they knew what they were doing and maybe they do, but of the two vehicles I took there, both over 10 years old and with a variety of problems, they were able to fix some things,but not all. Mine has an oil leak at least 4 different places haven't been able to figure out. Chad's garage gave me some hope, but they were never able to fix it. I take pretty much all "guarantees" with a grain of salt. "Bring it back"...pffft why would I? You couldn't fix it the First time? More likely, I'll just be dumping more money in sonl you can "half fix it" a 2nd time. One mechanic even told my wife to "hit the dash when her A/C wasn't kicking on...AFTER they fixed it. GTFO... Really!? Cost wasn't exactly on the cheap side...maybe fair, but ONLY if they fix the problem. My impression is they had way more cars than they could handle and were trying to rush them outa there. Fair enough, but I will not be taking either of ours back. Fair warning to those that do. read more

Fast, honest, and dependable service. Fair pricing, clear communication, and quality work done on time. A trustworthy shop I highly recommend! read more

CM is a good, dependable, trustworthy mechanic. He won't try to rook you or sell you stuff you don't need. Prices are reasonable. I have read elsewhere that they are "a little high" and maybe that is the case, but for the excellent work you get, it's worth the money. Plus he has always had my car done on time. The staff is courteous, professional, and friendly. And Chad is there, running the place himself. Hard to not like this garage! read more

Chad Miller's Auto Care is my go to when I have car trouble. They always are fast and efficient when it comes to repairs. I took my Chevy Colorado in because the AC kept going in and out. They were able to diagnose it and I had my truck back within a day. Their pricing is also always fair and reasonable. Anyone looking for or in need of a repair or maintenance Chad Miller's is the best place for your car. read more

TLDR: Excellent Auto Care specialist, great services, friendly services, nifty color scheme in the waiting room! Scheduled my Mazda for a tire rotation, wheel alignment, and oil change via Chad Miller's website. Everyone I dealt with was friendly, prompt, and although the waiting area was a cool Howard-Johnson-esque aqua and orange, I opted for their shuttle service back to my house for the day. They were kind enough to even pick me up at the end of the day so that I could get my car back. The bill was what they promised, they did NOT try to sell me additional services, and the car runs like a top. What's there not to like? Highly recommended for your auto services, I'll be returning when the mileage chart says it's time! read more

Chad Miller Auto Care - Nifty waiting area - the couch/seats are made from oil drums! - Auto Repair Near Me - San Antonio, Texas

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Chad Miller auto care is THE BEST place to take your vehicle, hands down! They don't skimp on quality, they back their work, and you don't have to worry about getting jacked up quotes for subpar work. Highly recommend! read more

Same thing happened, walked in with what I thought would be an at least $100+ repair today, Chad personally walked out to my car with me to check my vehicle with me. I think this is the only auto mechanic worth giving business to, as Chad genuinely cares people get back on the roads safely. Simply the best service anywhere. read more

Thank you, Chad and Chad Miller Auto! My daughter recently brought her Ford Escape into your shop for a thorough mechanical inspection and while the news was not favorable, it helped her make a decision on how to proceed. Without that inspection we would have likely replaced the tires, replaced brakes and rotors, serviced the transmission and changed hoses and belts, only to be surprised by the other issues a year or two later. With the help of your inspection, she opted to purchase a "new to her" low milage vehicle. At some point I am quite sure you will meet that vehicle too. As I get older and wiser, I have come to the conclusion that being the family mechanic is not as fun as it used to be, and it is good to have Chad and Chad Miller Auto in my pocket when the project is more than I care to handle. read more

Great hybrid mechanics are hard to find. They fix what the dealer couldn't. I highly recommend read more

Great service, fast turn around time and trustworthy to get the job done the first time around. Reasonable pricing, and knowledgeable in Mercedes and BMWs. read more

I called the shop Friday afternoon and was told that the repairs on my vehicle were completed and ready for pick up. I specifically told the owner that, I wasn't going to be able to make it before 5pm when the shop close due to work but, will make every effort to be there as soon as I could which he replied, don't worry, I'll be here late anyway. My coworker who lives in Converse gave me a lift to the shop only to find out that the shop was closed and absolutely no one there. KEEP TO YOUR WORD! read more

I moved to SA recently and I'm so happy to have found Chad Miller Auto!! They're honest, fast, and more than reasonable with quotes. I can't recommend them enough. read more

The service was ok, price was a little bit high for the job performed. The reason I said this is because of the following. I took the vehicle to get repaired. I already told them what was wrong with it and what possibly needed to be replaced. I even told them how to replicate the sound / issue, later on the same day they called me that they don't hear any sounds as I stated. Which bring me to the point of them not listening to the customer when I told them when and how to replicate the issue. On top of that even that I identify the issue and told them how to replicate it they still charge me the diagnostic fee, why?????? At the end they end up replacing the part and yet the noise continue sounding in my vehicle. Not too confident in the mechanics in the shop. They might be good at replacing brake pads, oil changes but after that the technical expertise is questionable. And yes I understand the vehicles and be tricky and hard to diagnose but at least listen to your clients when they tell you what is wrong and how to replicate the issue. Staff was friendly so I can't complain about that. read more

Chad Miller Auto Care has been my go-to shop for years now. The friendly customer service, their amazing communication, and the incredible work they perform all create an experience that has created a loyal customer that comes here even if it's not the closest place to get my car serviced. We have used Chad Miller Auto Care for numerous things in our household-AC issues, break needs, oil changes, even just road trip prep/check work, they always deliver trust-worthy excellent service not only to our vehicles but also to us as customers. They make drop-off and pick-up a breeze, provide easy to understand and itemized quotes/receipts, and they have never disappointed or lead us astray. No matter who I've dealt with, I've had a pleasant experience. The waiting area is clean and comfortable, offering WiFi which was great to allow me to continue working while my oil was being changed. While I am sad to leave this location behind since we've recently relocated to FL, I wanted to write a testament to the experiences we had while living in San Antonio and to encourage others to go to Chad Miller Auto Care any time they are in need of an auto service garage. read more

Very friendly staff, they get everything done in a timely matter and keep you updated on on the progress of your vehicle

Whatever Mr Miller. I was there and I know what happened. Never again sir- never again! She was standing at your counter for over 40 minutes. Young buck behind the desk- said over $700 and you coming in- said $110 to look at it. I'm not a liar. How dare you insult me by stating that. I get business is good. But what I observed was a crook. Plain as day. read more

As a newbie to San Antonio, it's comforting to know that there are still auto repair shops that put the customer experience first. This shop made me feel like a long time customer and my first experience with them let me know that they are the sort of place where I can continue to bring my cars and avoid those crazy dealership fees. Thanks Chad and team! read more

I have had 2 of my cars serviced here before and was impressed with them so I brought my daughters car here. Engine light was on and making a knocking noise, long story short. After speaking with Chad when dropping off the car I told him it was my daughters car and likely uncared for so in all honesty I felt I was going to be paying a LOT to get all the "issues" fixed. As we all know a LOT of service centers are not exactly honest. Well this place is! Chad called an said the only issue was that my 22 y/o daughter didn't have any oil in her car!! and now it's running well with no more noises. They road tested it too - I can verify this because the gentleman who did left his Talib Kweli CD in the car lol (I will bring it back) I decided to drive it into work to really road test it and this 131k mile car sounds good! I mean its just a Nissan Versa but still she sounds great! Thanks Chad and your staff who are always honest and actually CARE about their customers!! You have a life long customer here, that is for certain! read more

Chad Miller Auto Care - Interior - Auto Repair Near Me - San Antonio, Texas

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First of all let me say that the communication with this facility was top notch, and clearly on top of their game. And I was pleased that they were able to accommodate me on short notice. I came here because of the high reviews and due to my dealer not being available when I needed. I came in prepared as to what my issue was, and I really didn't expect other concerns to be brought to me like "you have to get this done", such as my air filter needing replacing. I may have needed a new air filter, but I felt like unless I forcefully declined, it was going to show up on the invoice anyway. Yes, I might be a little behind on getting my air filter, and I was planning on doing so on my next oil change, but I certainly wasn't going to do it under those terms. Perhaps a more reasonable approach would be to ask, "Do you know when was the last time you changed your air filter?" Well, actually I do Chad as I have a spreadsheet of my maintenance history and hey, you know what, it *has* been a while ago, why don't you go ahead and change it. For now, it seems like the issue may be fixed, but I feel a little more vibration than I like at some higher revs, so I may revisit this review in the future. As far as price goes, I think what I paid was just under (maybe 15% below) what a dealer would charge for the same thing, and I think that I got a 10% first time client deal. So, expect to pay just under dealer repair cost, and maybe with a lot more communication and personality. Friendly staff, tight parking, clean lobby. Convenient early hours. read more

Alternator and battery malfunctioned and was stranded alongside the road, it was stressful to say the least. From the beginning of the process, Chad and his team along with Tony, Michael and Bennett have provided warm and welcoming customer service. Not only are they transparent every step of the process, they make sure to use quality parts that are backed by their warranties. I might butcher it, but the experience can be described in their slogan. "No must, no fuss, no hassle". read more

Another trip with my 2012 LTZ TAHOE for the best of the best mechanics go to work on it. Replaced my dash board and reduce an finish a job the ANCIRIA didn't do right several years ago over recall issues. I have been using this facility since it's grand opening 10+ years ago and new Chad & Tony a few years earlier. Great bunch of mechanics and clean facility. Keep up what your doing and thank you for perfection and good workmanship. Mr. TANNER read more

First off customer service there is amazing, absolutely astounding. They are 5stars just for that, shout out to Ben that works there. I really appreciated him being patient with me and going the extra mile for what I wanted to do with my truck. Would recommend everyone to go there. read more

Nothing but outstanding service at Chad Miller Auto Care. After my vehicle was broken into twice, their team provided top-notch customer service and offered exceptional pricing each time. What stood out the most was their willingness to work with my difficult insurance company. The professionalism and genuine care demonstrated by Chad Miller Auto Care is commendable. I highly recommend them to anyone needing reliable and customer-focused auto care services. read more

Like having your dad, uncle or older brothers/cousins work on your car hahaha They're honest, trustworthy and to the point. No BS and very helpful. Thank you! read more

These people are fantastic. We've driven across town multiple times to take both our vehicles there. The service, the value, their work and honesty is what brings us back. recommend and referred. read more

We took our vehicle to Chad Miller Auto hoping to find an alternative to the dealership. Unfortunately, we are sorely disappointed with the service we received and the lack of customer support. We paid to have our vehicle serviced for factory-scheduled 60-, 70-, and 80,000-mile maintenance, and we were told upon pick up that "everything looks good." Shortly after leaving on a trip out-of-state, we discovered that a broken windshield spray nozzle, which the receptionist confirmed upon check-in would be fixed, was still broken. Also, while driving on the highway, the belly pan, which we later learned had eroded to an extreme degree, broke on one side, pulling with it parts of the wheel wells. After an emergency pullover, we had to remove multiple pieces of plastic from under the vehicle. Upon arriving at our destination, we took the vehicle to the dealership. We were informed that the services for which we paid at Chad Miller Auto should have included repair of the spray nozzle and an inspection of the undercarriage (both of which were listed on our receipt from them). We were also told that the damage underneath should have been reported. Despite Chad Miller Auto servicing our vehicle and telling us everything was fine, we ended up paying over $1,300 on additional repairs. In the last week and half, we have reached out five times to discuss our experience, spoken with three employees, and twice been told we would receive callbacks that never occurred. During each attempt, we have either been ignored, told information that turned out to be untrue, or met with outright hostility. While I would have much preferred to resolve the situation privately, I am posting this review because we can no longer afford to spend time attempting to engage this business. In the end, Chad Miller Auto refused to stand by their work on our vehicle and did not provide us with basic customer service. We will not be returning. To Chad Miller Auto: Please do not post a response to this review. As a reminder, I spoke with Tony during my second phone call to your business. Tony informed me that we would be refunded for the belly pan and that he would call me back later that day. He never did. During my fourth phone call, Jason asked me to send the receipt from the dealership so you all could discuss a refund. I sent the receipt, called to confirm that you received it, and was told I would receive a callback later that day. No one called me back (that was three days ago). If you were willing to work with me on this matter or offer an explanation about our experience, you have had multiple opportunities to do so. read more

Excellent service! Quick, efficient, and welcoming. I recommend scheduling an appointment because they are busy. Will be back!

I'm not a mechanic but I play one at home. Luckily, there are actual mechanics like Chad Miller's crew who can fix a (ahem) botched DIY job. While doing some work on my car--quite successfully I might add (until it wasn't )--I managed to break a lug stem off one of my wheels. You know the bolt your lug nut attaches to. Great. Thinking it would be an easy fix, I pulled off the wheel & the brake caliper & quickly decided I should quit while I was ahead & not mess things up even more. I opened Yelp & sent a few quote requests to three highly regarded shops on the website. Within hours, I had two closely aligned quotes & one almost double the other two. By the way, this is a great service that Yelp offers. Yelp gives you an average response time & it seemed accurate in my experience. I went with Chad Miller whose quote was in line with the first shop, and sounded reasonable given the job was mostly labor intensive. I scheduled an appointment on their website & had a confirmation email within a few hours from Chad on the weekend. That was a good sign. The night before my appt I received an auto-reminder as well. In the morning I arrived to a busy shop. I gave them my name & Chad promised he'd have my car ready by the end of the day. Great! I ordered a Lyft & patiently waited for it to arrive. Another customer dropped off her car but told Chad she was stranded. He offered to give her a ride in his own vehicle so she wouldn't have to wait around & asked me if I needed one as well. I told him I already ordered a Lyft but thanked him anyway. Really exceptional customer service. I don't know if that is shop policy but I'm sure the young woman appreciated the ride. And, I could tell immediately that Chad seemed like a friendly guy. His quote, in line with the other shop, told me he was likely trustworthy. At lunch time--about four hours after I dropped off my car--Chad called to tell me it was ready. Since I expected it to be done later in the day, I was pleasantly surprised. When I picked up & paid for my car, I inspected it briefly--looked good. The wheel isn't falling off so I guess they did it right. I should note that their waiting area is fairly small. I cant remember if they have a TV or free WiFi. They do have a long table with bar stools that you could work from if you wanted I suppose. I wasn't there that long. They do offer complimentary sodas & popcorn from a sketchy looking popcorn maker. Nothing fancy. They have 4 bays with a team of mechanics who seem to know their stuff. It's located on the Walmart side of De Zavala, right next to the Valero. From the quote to payment, the entire process was painless & I felt comfortable with the folks at Chad Miller's shop. Also, the quote I received from Chad on Yelp was exactly the price I paid (+ like .75 or something nominal). TL;DR: Honest, professional shop. Friendly owner. Quality work. Fair prices. I would bring my car back in a heartbeat if it needed work. read more

Chad Miller Auto Care - Auto Repair Near Me - San Antonio, Texas

Always trustworthy, great customer service, fair prices. We take all our vehicles here. (Between teen and our vehicles 6 in total) Thanks Chad read more

Chad and his people know how to take care of us all. We have been crossing East to West North San Antonio to have Chad Miller's Auto service and/or repair all our vehicles for several years now. We have two company vehicles/trucks and at least three personal vehicles they have worked on with spot on service, recommendations and repairs as needed. At Chad Miller's Auto, they are all personable, courteous, and reliable to give answers to our questions. Thank you Chad and crew... you all are great! read more

This place is a rip off! OWN UP TO WHAT YOU ADVERTISE!! Nothing against the technician, he did a great job on my car. It's the guys who are running this business. I had made an appointment to have my A/C checked because the air wasn't getting cold like it used to. I figured all it needed was freon. Sure enough that's all it needed. So, they had this sign posted in two places or more in the office. When my car was ready I was originally quoted around $290!!! I was like woah!! Why so much? Jason (I think is his name) was taking care of me and didn't even bother to explain what the technician did and asked me for my payment. I had to tell him if I can have a hard copy of the work that was done. I was reading through it throughly and saw that the Freon was $19.80 and the remaining of the charge was labor! I pointed to the sign and explained that's not what is advertised. His response was "that is per hour". I responded, where in your advertisement does it say per hour?! I wasn't going to pay that. He sat there annoyed and asked his boss what they can do. He brought down the labor price to $195.93 (that is not even the $139.95 that is shown in the advertising!) At this point I was like whatever. I'm not going to argue with a grown ass man. I should have technically only paid $69.98 for labor (because I chose to leave my car there to be repaired), if they would have been generous enough to own up to what they advertise. It's not like they needed to fix a whole engine! It took two hours to just add Freon and do some diagnostic testing! Give me a break! read more

Chad Miller Auto Care - Auto Repair Near Me - San Antonio, Texas

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They did a great job with our car. They are VERY thorough and really take the time with your car to diagnose it. I would recommend them if your car has a very difficult issue. However, they are not cheap by any means. Their prices are fairly high but for good reason since they are so good. If you have wherewith all to do things yourself, it will be much cheaper to DIY if its a simple fix or you can buy your own parts and hire a mobile mechanic you trust. read more

I highly recommend Chad for your auto repair needs! We have been to other auto repair shops and honestly the way people talk to you with no respect when you are spending your money with them! We have never experienced this at Chad's with him or his staff, if someone is reviewing saying that they have it may be because they are the one talking crazy to them! I believe I found Chad's in 2016 and he had not 1 bad review then and in 2021 he does have some but that's because you can't please everyone but you can be honest, operate with integrity and be fair that's what you get with Chad Miller Auto Care! **** They did not pay nor ask me to do this but I had to review because I hate to see all the negative reviews when my husband and I have only had positive experiences here read more

I've been taking my vehicles to Chad Miller's for years. Amazing service and the most honest auto care professionals I've ever met. I highly recommend Chad Miller's to everyone! read more

It's always a pleasure working with Chad Miller. They are always nice and professional and have clear communication on what's going on with my car. They truly care about their customers. read more

I left my 2011 Highlander for CV joint service. I know fluid leakage can cause degradation of boots that protect CV joints. Their diagnostic suggested I replace the auto transmission filter, gasket and flush the system and the radiator. Bear in mind I had no apparent problems with the radiator or automatic transmission. One week later the transmission goes out on my move from San Antonio to Spring, TX leaving me stranded around Schulenberg. All the mechanic in Schulenberg could offer is that my transmission is blown. He can't point to any event that could have caused it. He is not a transmission expert. Some experts online suggest the following about transmission flush "The flushing procedure may cause some fluid to move in the opposite direction of normal flow due to eddy currents, which may increase the risk of dislodging debris and causing it to settle somewhere it shouldn't." You live and learn. I would suggest to anyone unless they are having problems with their transmission to leave it alone. This work cost $2,500, a new transmission probably $6,500 (I'm not going used). I will probably just sell the Highlander to the mechanic in Schulenberg if he will buy it. This isn't a reflection of Chad Miller or his service but a warning to all having their vehicle serviced. Don't do procedures that you don't feel are needed. This lesson cost me my vehicle and is upsetting. Sorry for the negative but beware. read more

At 8:00am this morning after searching different, websites I chose to call Chad Miller Auto Care. When they answered I was greeted friendly and I inquired about availability for a Factory Diagnostic at Chad Miller Auto, and was informed on the phone call, there was an open bay. I was asked about the year make model of the vehicle to be brought in to Chad Miller Auto and provided the information I was asked. After that question, followed a question about the actual issue causing the necessity for a Factory Diagnostic. I informed Chad Miller Auto the vehicle in question has a major oil leak in the engine bay, and also that I dont know its location or cause. I also mentioned the vehicle in question for a Factory Diagnostic is producing white smoke out the pipes in the back, along with loud noises from the hood if you start it. With that said, I also included that when I transport the vehicle, I have to manually put the vehicle in neutral (Per the User Manual) in order to operate the vehicle with out starting. More instructions were to have a tow truck ordered and have it drop to the shop with the keys inside. I ordered a tow truck after I got off the phone with Chad Miller Auto Group and arranged for a drop off. Upon drop off, with the vehicle still loaded on the tow truck, at 10:00am I was speaking with a gentlemen at the desk when you walk in the front doors. I was asked for my name and contact information, then provided it. I was also asked for the purpose of the visit at the desk. I responded, my vehicle has a major oil leak in the engine bay, and also I dont know its location or cause. I also mentioned my vehicle is producing white smoke out the pipes in the back, along with loud noises from the hood if you start it, so, I have to manually put the vehicle in neutral (Per the User Manual) in order to operate the vehicle with out starting. The gentlemen at the desk is asking me questions and typing information on the computer as I am speaking to him. I then ask, where is a good place to drop the vehicle at Chad Miller Auto. The gentlemen responded "Anywhere In The Front Is Fine." I was thinking about a safe place, so I asked "Is the handicap spot good?", the gentlemen says "Yes." I mention I have DV plates for the security of the vehicle while it's in the safe place until they have the time to perform Services Requested. Service being a Factory Diagnostic. I have the vehicle rolled off the tow truck into the handicap spot, while manually being in neutral after getting the go ahead from the gentlemen indoors. Then I receive my keys from the tow truck driver. I go inside the front doors and ask the same gentlemen at the same desk over there at Chad Miller Auto, "Do you need any more information from me before I take off?". I also mention im currently a student learning the trade so Id like to know how to make the engine safe. The gentlemen at the front desk at Chad Miller says "No. I will just be needing your keys." I replied to the gentlemen, "No problem(hands gentlemen keys)" and in the same sentence I ask, "Do you need me to pay for the Factory Diagnostic ahead of time?" The gentlemen replied to me, "No. We have your car." I say "Thats Fine." I made my exit after our discussion of services around 10:14am. I later receive a phone call at 2:37pm. I missed that call. So, I called back at 3:03pm. Greeted by who I now know is a Mr. Chad Miller. He asks me, "What do you think was the cause of your vehicle problem?" so I informed him "The vehicle in question has a major oil leak in the engine bay, and also that I dont know its location or cause. I also mentioned the vehicle in question for a Factory Diagnostic is producing white smoke out the pipes in the back, along with loud noises from the hood when started. I also included that when I transport the vehicle, I have to manually put the vehicle in neutral (Per the User Manual) in order to operate the vehicle." Basically what I said in person. Then, Mr Chad Miller over there at Chad Miller Auto Group said, to me the customer on the phone, "We started it, and theres white smoke coming out the exhaust from the engine bay, meaning theres a bad mix of coolant and oil. Youre going to need a new engine." I then reminded Mr. Miller over the phone about the major leak in the engine, so theres no way its possible to operate the engine properly without correcting the fluids first. To which Mr. Miller replied to me, " I checked the dipstick, the oil was at a safe level." I replied, "I witnessed more leakage of oil than the engine is recommended to lose, and its been sitting with a dead battery for a month with-out starting." To which Mr. Miller says "Well I checked the dip stick and the oil level is fine we didnt see any error codes in the computer and also I checked the dip stick for the oil level. Theres a bad mix cause the motor to have a loud noise and white smoke out the back." I asked Mr. Chad Miller Over the phone, "Did you find the cause of, any of, the leaks read more