I just had to come here to praise how hard David at this location is working. He helped me so much today. I went for a tire pressure check and he let me know that he didn't like me driving on the front tire that I had. He offered to help me with the tire and didn't want me driving on it because it appeared unsafe. His awesome selling tactics worked because I left with two new tires after just wanting a tire pressure check. He was professional, nice, kind, and personable. We need more people like David. He even turned down my Gatorade Zero! Thank you Discount Tire and please also thank David for me by giving him some Gatorade and the day off. ;) read more

Discount Tire - Tires Near Me - San Antonio, Texas

Came for tire rotation. I love coming here because I get free air fills and tire rotations. I didn't have an appointment but they were able to get me in quickly. The space is clean and the staff were friendly and helpful. read more

I had a flat tire and I choose Discount Tire because it was close to me. I'm happy I made that decision. Great customer service from the moment I walked in the door. Everyone was very friendly. They repaired my flat tire for free and in a timely manner. I couldn't be happier. The Firestone where I bought my tires was going to charge me $32 to repair my tire. Discount Tire is highly recommended by me. read more

When my tire pressure light goes on, I pull into this shop and they check the tires and refill any that are low. I noticed a pattern: my left rear tire tended to lose air pressure. So this week when they suggested I get the tire checked for leaks, I had time so I said yes. They told me it would take 90 minutes, so I was prepared to wait as they removed the tire, dunked it in water to check for defects, repaired any holes, and put the tire back on. It didn't take 90 minutes. It took 30. They found a hole, patched it, equalized the air pressure and balanced the tires. There was no charge! Everyone was so nice and helpful! There's no reason to drive around with bad tires when places like this exist to fix things. read more

Jared and Eric were great! We had a rental car with a nail in the tire and we were losing air. When they took the tire off the wheel there was actually a gash (went all the way through) in the tire and a previous repair in a different area. They tried really hard to deal with the rental car company, but they couldn't couldn't get them to answer the phone . They suggested to put on the donut spare tire and go back to budget. Everything worked out great! A BIG Thank You since we were unfamiliar with the area because we were on vacation from California. All of this was at no cost to us. Just great customer support and service!! read more

Discount Tire - Gash went all the way through. So glad we did not have a blowout. - Tires Near Me - San Antonio, Texas

Walk-In for an alignment. Arrived close to opening with 1 car in the tire service bay but none in the alignment service bay. Was promised a 9:30 out time(still seemed unreasonable.) Been here for 3 hours walked out at 11:10. At 10:30 they shared that my alignment isn't that bad just a crooked steering wheel. I said yes to the completing the alignment still bc why wait 1hr30 to just see it and leave with the same crooked steering wheel. It's silly because they recommended the alignment as my used tires had "uneven tread wear". When I bought 4 new tires two days prior for this same location and I was in and out in like a hour. Very unpleasant experience. Might as well have gone to a reputable shop for an alignment. Guess they're good for one thing unfortunately. read more

Discount Tire - Tires Near Me - San Antonio, Texas

Best customer service in the industry. I walked in about 5 minutes before close with a flat tire, fully expecting to get turned away or told that I would need to wait until tomorrow. The team took care of me despite the shop closing in 5 minutes and even had me out of there in under 30 minutes read more

Came in to check my tire pressure and the tech pointed out there was a nail in my tire , air wasn't gonna fix it. He told me to book an appointment with the repair shop. I did, and they took care of everything quickly and professionally. They pulled out the nail, fixed the tire, and didn't even charge me. Super friendly and helpful team. This was my third time coming here, and every time the staff has been amazing. Big thanks to the crew and management for running such a solid place read more

I went to this Discount Tire and was told it would take 3 hours to get my car ready. I paid for an Uber and went home. An hour and a half later, I got a message saying my car was ready to pick up.When I came back, they told me it actually wasn't ready--the message was about a different service, not the whole job. Why send a message saying it's ready if it's not? I ended up wasting time and money, and they didn't even apologize. read more

Discount Tire - Proofs - Tires Near Me - San Antonio, Texas

25 Aug 2023 We had made an appointment for rotation and balancing. It was very crowded and we were taken in about half an hour after our appointment time. Not too bad. Walk ins coming in while we were there had a two hour wait. They appear to be a very efficient operation. A desk person asks you if you are picking up or wanting something done. Then you are passed to an appropriate service writer. You can watch through the large windows in the wait area. Your car is taken away and some time later it's ready to go. The wait area is very spacious with clean restrooms and a refrigerator full of bottled water. Help yourself. They now also replace windshield wipers. Go there. read more

So fast! And great service! Will absolutely be returning for any tire service! Best location

If anyone wants tires at the best price and the most professional and courteous service in San Antonio, the discount tire store on Austin Highway is the ONKY place to go. They treat you with utmost of care and understanding and will make sure you are content knowing you got the best price on tires in town. my comments are sincere because I have experienced this myself and I am very content with the location and the manager of the store. The manager appears to have a great "customer first" philosophy which for most retailers has disappeared. GM read more

management had horrible service, warranty is a scam and they are theives that will "gray" area any way out of getting you the warranty provided with purchase absolute mongrels. read more

Always wonderful customer service. Have been using this location for 12 years and I always leave pleased.

Great customer service. They are very helpful and take the time to keep you informed of what needs to be done with your vehicle.

Great service professionals, recommended me some good tires, and stuck within my, although small, budget. Good value, good people, and taken care of in a timely manner. read more

I had to stop and do a review for this location. This is in my area of town and I stop by for air in my tires and for them to actually check my tires. They are so nice, no matter how many people are in line or how hot or cold it is outside. They always take their time to explain to me what's wrong or right. I never feel like I am getting taken advantage of here. They give me recommendations but do not push at all. The are quick, efficient and friendly. Thank you for taking care of me and my tires and keeping me safe! read more

So grateful and appreciative of Thomas and his team at Discount Tire. Flat tire right as I was getting home...changed it as fast as I could and called if it'd be possible to take it in asap since it was getting close to closing time. I definitely would have understood if they turned me away but they didn't. Once I made it to there everyone was understanding and kind, patching up the tire in great time. I drive a lot and have always seen the value of being a customer at discount tire, especially in rare times like these! read more

Where do I start for this Discount Tire location at 1475 Austin Highway? So much good feedback to share: Alex was great! Some adjectives to describe my experience working with Alex would be attentive, friendly, trustworthy, smart, efficient, and dedicated. He helped me select wheels and tires for my new 2019 Volkswagen e-Golf. Alex helped immediately when I walked in and was extremely patient and listened to all of my needs and concerns -- and I had a few that he quickly worked to overcome. Initially, I had expected to wait some time before being helped because I made a last-minute decision stop in with no appointment (usually, I would always make an appointment first). The way I was greeted and accommodated and then worked in for help far exceeded my expectations! This was important to my buying decision! I was a bit apprehensive about moving forward given all of the options, but Alex reassured me the selection would look great on my vehicle while offering personal perspective on some of his real-life experiences with his own tires, wheels, and vehicles. This solidified my decision to trust his expertise and move forward. No regrets! My expectations were exceeded! I also appreciated Alex helping with my concerns on the tire and wheel packages available and any savings available. I should also mention that Alex's manager checked in on me during my time there to ensure I was getting all the help I needed. Another teammate checked in on me as well to ensure I was getting timely assistance while Alex was checking on inventory in the back-of-house. Wow! Just wow! This team is so consistent! Kudos to management and training of staff! Some visit details: I was offered cold water on this 103º day. Nice touch to set me at ease and focus on my purchase. During my visit, I observed their restroom was super clean. Additionally, I recall that at one point during our convo, Alex asked for permission to step away and wash his hands with soap and water before meeting me at the counter again after being in the back of house. This is something you don't think about in advance, but once you are actually there it is yet another indicator of how Discount Tire demonstrates cleanliness and respectfulness in its stores and as a customer, I sincerely appreciate these details. Once again, Discount Tire has proven it is THE ONLY SOURCE when it comes to wheels and tires for any of my vehicles now and in the future. Their products and service clearly set them apart from any competitors. I have used Discount Tire so many times now, it's almost a "blind trust" experience. Discount Tire and their staff are so consistent that I would be very likely to take their recommendations ahead without hesitation. I continue to recommend Discount Tire as the one-stop solution to all of my friends and family. A big thanks to Alex and Discount Tire staff for their help! read more

Discount Tire - Petrol 19" Gloss Black w/ Machine Cut Face Wheels & 235/35/R19 Continental Extreme Contact Sport Tires on 2019 Volkswagen e-Golf SEL Premium - Tires Near Me - San Antonio, Texas

Discount Tire on Austin Highway in San Antonio is the best. I bought a set of wheels and tires and was counciled and educated on what would work on my vehicle. Very professional and knowledgeable employees and all handled while I waited. Great service and products. read more

Called a couple days ahead of my scheduled appointment to see if they could squeeze me in due to an emergency, they were able to get me in and replaced all my tires in a short amount of time on a busy day. Shout to Fernando and the crew at this discount tire! read more

10 out of 10 experience! These gentleman were kind, patient and responsive to questions. I didn't know I basically had a flat tire, I thought it would need air. Either way, they managed to work me to what appeared to a VERY BUSY day. My car got the tire repaired and it turned out be a free service! Thank you for such a good experience! read more

So I came here about a few days ago because I had to change my girlfriends tire and asked if I could borrow a tool. I gave them my ID and they let me use a tool that I didn't have... so I took it back to my house to change the tire myself at home. Ended up changing my girls tire, but the spare that was in her trunk was the wrong tire... Not my fault same size and all its a long story. Long story short it wouldn't tighten the whole way so I had her drive back to the tire shop on a lose tire lol. They tried telling me since the tire was loose the bolts could've bent and stripped inside so they told her that she needs all four tires replaced. They said changing one would mess up the car due to the fact its an all wheel drive. Then after "observing" the tire told us they couldn't replace the one tire because if the tire comes off and they cant put the new one on they would be liable. So we left the car there for the rest of the day until the following day. The next day we called some people we knew they drove to the tire shop to pick the car up. We ended up driving the car to a tire place down the road and they ended up replacing the tire. No damages were done like they said were done. The discount tire people wasted our time and tried to finesse us. We got the tire replaced, and we had another tire patched from a leak for just 90 bucks total at another place. These people are money hungry. I only recommend if you need all four tires replaced because they do warranty them. Other than that go to a local small business for the low. read more

Discount Tire - Tried to charge us $381 for all four tires - Tires Near Me - San Antonio, Texas

Always a pleasure to do business with. Always polite and professional. I've been a customer of Discount Tires for years.

Very very bad experience. My daughter was charged twice for one set of tires, given a very hard time about not paying the first time, and we are still trying to get a refund for the duplicate charge. Very poorly run store read more

I only shop for tires here because no other business has the work hard, best prices and customer satisfaction as this company. They treat their employees with respect and trained them to do their very a best as you see in all they do at every tire store. This is not my first rodeo with Discount Tire as my whole family and friends do Business with this company because how ethical their practices are and maintained. Bravo!! read more

Discount Tire - Discount Tire sign - Tires Near Me - San Antonio, Texas

These people were so incredibly kind to me when I arrived stressed out over my flat tire AND broken lug nuts. They explained everything to me and did not hide any costs. Taylor and David were especially helpful. Can not recommend enough! I will definitely be back when I need new tires! read more

Jason was very helpful and made making a big purchase very easy. He made me feel comfortable and he seemed very trustworthy! I will absolutely be coming back for more services from this discount tire location. My new tires look and feel great' read more

I have always had nothing but positive things to say about discount tire until now. I have had 5 sets of tires on this vehicle, all from discount tire besides the OEM set. I have spent well over 15k on rims and tires from discount tire on this vehicle alone. Their "certificate warranty" is a joke, or perhaps it is just the manager of this location, Zane that is... Land Rover dealership was performing service on my car and informed me I had a separated tire on my car. They wanted to replace it, but I told them no, I only let discount tire handle my tire needs. Called DTC and explained and they ordered the special order tire so it would be ready when I came in. Upon arriving a was greeted by a female employee, I didn't catch her name. Eventually the got to my car and began changing the tire. About 5 min into the service the manager Zane greeted me aggressively and immediately told me they would not be replacing the separated tire under warranty saying "well, it's unevenly worn". I don't know what type of training this guy had but a tire that is separated and no longer round is going to wear unevenly... He asked what I wanted to do, obviously I told him I wanted my tire replaced. Every time I purchase from discount tire they sell me "certificates for free replacement" in the event one is defective like this. After listening to his BS I told him I just wanted to leave and go somewhere else so whatever that took. He said we can throw your spare tire on so I agreed. As I was walking away, I'm not sure if it was him or someone else but they said "this guys spare is probably too old to put on". This was extremely upsetting to hear because last time I was at DTC they essentially forced me to purchase a new spare tire for stating it was too old... Anyways, I'm just here voicing my frustration. I may or may not continue to use discount tire, but certainly not this location. And I most certainly won't be purchasing their warranty if it is worthless anytime you try to use it. -very disappointed read more

Discount Tire - Tires Near Me - San Antonio, Texas

Love this location! David provided excellent customer service and even replaced my windshield wiper when I came in for a tire pressure check. Definitely reccomend! read more

Came in for some maintenance on my tires (balance and rotation). I made an early appointment online for a Saturday and it was smooth sailing. I was greeted right away, had my tires checked, and was explained the life of my tires. Customer service was excellent! I was being helped by Alfred and he was so helpful, kind, and friendly. I highly recommend coming to this location. I bought my tires from here about 2 years ago and they were honest with me and looked out for my safety. If you buy from them they balance and rotate your tires as a complimentary service. read more

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I don't know how the manager or company is doing it, but the employees work their butts off and seem to be happy doing it. If you don't believe it - go to Firestone then come here and see the difference. It's night and day. I have an MS in Management and even I was tempted to ask how they're doing it. And it's not just the manager; the salesman I had took me from getting a free patch in one tire to spending a bunch of money on all new tires and rims and he did it through being polite and showing me what they could do by mounting a rim and tire on my truck instead of just trying to tell me. No one was ever pushy, the warranty is the best in the business, they're fast and incredibly knowledgeable... I'm a discount tire shopper for life now. read more

Randall was extremely helpful and so polite ! I absolutely love this location . You can tell that they care about what they do and the service they give. 10/10 read more

I get my car tires here. I've been a Discount Tire customer for a long time, at least twenty years. I go to this location since it's closest to home. I can't ever be arsed to make an appointment, but you probably should. This location is busy, busy, busy with typical wait times between one and two hours. Discount Tires is the best chain I've found. Good prices, great brands, great warranty, free rotations and air checks. Locations across the country. If you get tires from Discount, any location will service you. This is great for someone like me that cross country. Knowledgable, courteous staff who will get you fitted for the right tire to fit your budget and your life. I've never felt pressured on an upsell. Although, it was mildly annoying to have them try and sell me a new spare a year before the manufacturer's own warranty runs out the stock donut. Only complaint I have is on the rebates. They sound good but it can be a massive pain to get corporate to follow through on. I was supposed to get a $400 Visa card rebate on my last purchase. After hounding them for six month to send the damn thing, they claim to have mailed it, but I never received it and they stopped responding to me after that. read more

For many years, I went to Sam's Club for my tires. I found the service at Sam's Club to be very complex and taking way too long. A couple of years ago I change the discount tire. Started using the online scheduling. I will never go to another place. They always honor their warranties if you purchase them. I recently had a tire with less than 5000 miles on it to get a flat in the sidewall and I got a replacement tire. The only thing I had to pay for it was a brand new warranty, which I gladly did. read more

What a warranty! Discount Tire has always treated me right. Their tires can be a bit more expensive than some of the competition, but their warranties are the best! I remember their advertisements from back in the day with the little old lady throwing her tire through the window of her local Discount Tire store because she wasn't satisfied. I came in here to get my tires rotated and balanced. They were able to get me in and out pretty quickly, especially since I didn't make an appointment on their website, which should've gotten me done faster if I'd done that. After the tires were rotated and installed, the clerk came out and told me what they'd done, and that there'd be no charge. I've shopped at Discount Tire most of my driving life since they take such good care of the tires. They have a great warranty that has replaced/fixed many flats. When I came in, there seemed to be an irregularly high number of people who were coming in with tire and wheel damage from running into things and destroying the tires. Be careful out there! read more

My experience was great today! Zach was very helpful and patient with me in the process of trying to figure out what was best for my car and my budget. i can be a very anxious and indecisive girl who obviously knows nothing about cars or tires but he did his best to help me. There was a small wait time but overall a great experience ((: read more

My wife and I took her car to this discount tire on Austin Hwy yesterday. I left her there with the car. she had a nail in the tire an it had a 'slow' leak. while I was gone the little pr+@#k at discount tire told her the nail was "in the wrong place" an he made her buy a tire from the Pr*#K. Ripp-Offs! Avoid this place at all cost! they will screw you-even on a slow leak. I am contacting corporate and the City to check up on these Ripp-Offs! I will add more photos soon. read more

If you need new tires or any service at this discount tire, come to this location. Alex the manager has excellent customer service skills. He is precise, polite, helpful and knowledgeable. Perfect score for me. Thanks Alex! read more

James was very helpful when I came in with loose aftermarket wheel lug nuts. Even though they didn't have the security key to torque down to spec, he was still able to get it better than what it was at. I feel more safe driving now, until I can get the key. definitely coming back! read more