2025 March 5, 15:31 winston salem, NC Parking - 4 shared lot Location - 4 right off Hayes mall blvd Decor/Ambiance - 4 typical 5 guys Customer Service - 2 inaccurate orders Pricing - 3 higher than some Food Flavor - 4 great, made Presentation - Product Variety - Restrooms - Cleanliness- Seating- The last 3 visits there has been a real problem with the order correct. Mustard instead of Mayonnaise, pickles instead of onions and lettuce when that was not even asked for. Just been some issues. read more

Five Guys - Five guys lobby Winston Salem. Neat and clean - Burgers Near Me - Winston Salem, North Carolina

Burgers were tasty, but wow! How Five Guy's prices have gone up! The staff was friendly, but the dining area needed better care. The men's bathroom also needed some attention. read more

Yes, this place may be expensive for a "cheeseburger fries and drink" but where else can you get FRESHLY cut fries, a freshly cooked cheeseburger and crisp sprite?? My cheeseburger was so fresh, I had to let it cool before enjoying it. Same for our French fries(which are cut freshly on site from their potatoes). The staff were welcoming us as soon as we walked through the door, quickly took our order and then got to work preparing it! Great location, and great food! read more

Five Guys - Peanuts to enjoy before your actual meal! - Burgers Near Me - Winston Salem, North Carolina

Like all Five Guys locations, this spot in clean and bright, and the style of course is very modern, more than a touch sterile feeling! There is a nice, covered outside eating area. I ordered the Little Cheeseburger ($8.79). This is a nice burger, but like everything here, it is a bit pricey - this burger is single patty of sirloin and chuck, approximately 3.3 ounces - appx $2.66 per ounce! For comparison purposes: The Cheeseburger at Nick's Old Fashion is 5.3 ounces and goes for $6.30 - appx $1.19 per ounce! The Cheeseburger at Alex's in Lewisville is a 6 ounce Patty for $10.45 with a side - appx $1.57 per ounce! Five Guys makes a pretty good burger, but no better than the two mentioned above. Maybe the unlimited toppings and free peanuts at Five Guys are worth the difference - but my question is an old one "Where's The Beef?" Ambiance - 3.5 Food - 4 Service - 4 Value - 2.5 read more

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Great burgers!! Nice friendly staff. Came in right before closing one night and staff was still really great.

Food is great! Prices just toooo high. Everything else is great about it. Great ambiance :) :)

This used to be my favorite hamburger restaurant, but as you can see its gotten too expensive for me. We placed our order and went sit down at a booth, they have 3 booths all empty and filthy. We headed to a table that was clean, we saw 4 employees all standing around laughing and not even making an effort to go and do some much needed cleaning. The food was sub=par. Along with the music blasting overhead, needless to say we won't be coming back. read more

Five Guys - 2 burgers fries and 2 drinks, what a ripoff for $35.25. - Burgers Near Me - Winston Salem, North Carolina

I've always loved a Five Guys but the one in Winston is top notch! From the service, cleanliness, to the quality of the food prepared everything is delicious! This time we ordered DoorDash and it was impeccably wrapped and put together so it was still fresh and hot when it got to us. I tried the grilled cheese cheeseburger which is a fun treat if you haven't tried it yet and it was DELICious. The grilled bun really made it. Five Guys, you're the MVP! read more

Five Guys - Burgers Near Me - Winston Salem, North Carolina

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Ordered ahead and we were told the to go order would be ready in 7 minutes. Showed up ten minutes later...and waited a while for the order. Other than that order was accurate and the team there was very nice. read more

Five Guys - Burgers Near Me - Winston Salem, North Carolina

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Located off the main road but visible in a small strip of stores with ample parking. As soon as you walk in it is very inviting. The place is well lit and everything stands out. Ample seating, a well stocked co dime tus area. Two soda fountain machines with options for everyone's taste. Employees are friendly and in a good mood. Orders are taken fairly quickly, they call your number when it's ready. They have free help yourself peanuts while you wait. I got a BLT with extra mayo, which I did not get, hence the 4 stars. It does however have lots of bacon!!! The small fries also are plenty as the cup overflows into the bag, hence why it's not 3 stars! It's a bit expensive but the unlimited drinks and peanuts plus the extra fries make up for it.....At least for this chubby guy!....Oh yeah, since I always wash my hands before I eat, I through in some pics of their spic and clean bathroom, you welcome! read more

Five Guys - View from Main Road - Burgers Near Me - Winston Salem, North Carolina

Esta buena las hamburguesas y las hamburguesas son muy ricas. Great staff always friendly and good attitude. Very clean

It had been a couple of years since having me some FG, but Lace was in the mood and who am I to argue?! I've been to the Robinhood location but this was my first time giving this locale a go. Ordering worked just as smoothly as ever via the app, and this location appears fairly clean inside. I didn't dine in, but the staff there were friendly and someone over the top as you might expect if you've ever had FG before. I'm happy to see they brought the peanuts back too! Pricing is expensive, but quality in terms of fast food is maybe the best overall I can find. They are prone to mistakes (got lettuce and tomato on my burger when I didn't order that), but I can't stay too mad. Next time I get a craving for that greasy goodness, they know I'll be back! read more

Bacon Cheeseburger with lettuce, tomatoes, onions. I always come here when I want to a good quality burger. The Cajun fries are delicious. read more

Five Guys - Bacon Cheeseburger with lettuce, tomatoes, onions. - Burgers Near Me - Winston Salem, North Carolina

Food is always excellent and they always get it right too when ordering for collection. Never having to wait long periods of time for my food and straight to the point service. I always get the grilled cheese with ALL the vegetables inside, and a side of fries. Oh so good. A moment on the lips, and a lifetime on the hips, but I'm here for it. Parking is available outside, and they have outdoor seating as well as indoors. Free peanuts for all. read more

Love five guys! Always consistent! Tons of fries high quality burgers! Service is always very pleasant!

Way overpriced. I don't care if it's fresh. It's not that much better than everywhere else.

I was hungry and had a taste for a big juicy double cheeseburger. I went to Five Guys by Hanes Mall. I was disappointed with the garbage I was served the cook need to fired for putting trash out like that. The sandwich was thrown together a monkey could of done a better job. The manager needs to teach these cooks how to be consistent when making sandwiches this is the only Five Guys that I have been to that puts two pieces of cheese in the middle it wasn't melted they do a better job at McDonalds. The whole burger and milk shake was trash I will never return to this dump again because of the poor service and quality of my meal I highly recommend not going here. read more

Five Guys - Double Cheeseburger - Burgers Near Me - Winston Salem, North Carolina

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What can I say, I just always love the burgers here! The lil Cheeseburger is the perfect size and I enjoy picking whatever toppings I like to pile on it. I noticed that they no longer just have regular and large sized fries but they added a lil as well! The little size was enough for the boyfriend and I to split and only have a few fries left. We usually go for their cajun fries, the seasoning on them is great! The staff here is also very friendly and sometimes make an amusing go at calling out the numbers. Hey, whatever it takes to make their shift go by faster! This is my go to when I am craving a quick burger! read more

Five Guys - The little sized fries! - Burgers Near Me - Winston Salem, North Carolina

Am I the only one that isn't blown away by Five Guy's??? I find their prices VERY high. $7.69 for a CHEESEBURGER?!?!? Whaaaaaaaat?!? With tax, for JUST a burger (no drink or fries) was $8.21. Their burgers are pretty good. Nice and juicy but the cost of them is a huge turn off in my book. I've had their fries before and they are really good with HUGE portions. Never tried their dogs. Pros: -Tasty food -Fresh cut fries (delicious) -lots of toppings -advertises "bunless" burgers and dogs Cons: -Co$t All in all, decent burger it I've had better. read more

Five Guys - Cheeseburger no bun... And receipt for it - Burgers Near Me - Winston Salem, North Carolina

Good and tasty. You can pile on as many fixings as you want... just makes it messier to eat but toppings is what makes a great burger read more

Five Guys - Burgers Near Me - Winston Salem, North Carolina

Ate at the Five Guys on Robinhood rd. In Winston-Salem on 3/23/23 with my daughter and a feiend. The burgers were the best I have tasted from a restaurant of any type. Thanks Etan for cooking them so deliciously. Unless you have a large appetite you might want to stick to the burger and a beverage. We got a big order for 3 of us to share and couldn't make a dent in them. Burgers and fries were both delicious. read more

My new favorite Five Guys location! The food was amazing! Everything was hot and made to perfection! The bacon cheese burger with grilled jalapeños, grilled onion, grilled mushrooms, mayo, and pickles! Perfect flavors! The perfect meal! Great job guys! read more

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Five Guys never disappoints, and if they do make a mistake it's corrected immediately. On this visit, they sent me home with salty cold fries, instead of the no-salt, Cajun only fries I ordered. I called and spoke with the manager Chris, and he was a total sweetheart. I know they're short-staffed in many places, because people don't wanna work! But I digress. Chris offered a redo of my entire order. Their customer service at this store is awesome! Thank you Chris!! read more

Best burgers around! I've never been to any Five Guys location and had a bad meal. It's always excellent. The staff was friendly, the restaurant was clean. There are tons of options for burger toppings, from mustard and chili to grilled onions and mushrooms. The burgers are juicy and delicious, and covered in cheese. I noticed a veggie sandwich on the menu, so there are meat free options. The hot dogs are really good too. Must try the milkshakes! They're so creamy and delicious. The salted caramel is my favorite. Huge portions for the price. If you're looking for a consistently good burger, Five Guys is the spot! read more

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Way overly priced for Burger you can go anywhere in town and get one for half the price and just as good do anything to have going for them is a large bag of fries wow read more

I would love to give this location a five star rating, however, due to the peanuts inside in the store, I'm not able to eat indoors... I can only eat outside weather permitting, due to an allergy. The most important part for me is their food... All of the hamburger patties are pattied by hand and their fries are always fresh and hot! They definitely give such a large amount of fries, that I recommend sharing with a friend, especially considering the burgers are also large, but made fresh and to the way you like. I love having the option of many toppings and options for how I want it cooked, whether well done , medium well, etc. I also love having outdoor seating for a great option to enjoy the restaurant in full, but not be near the peanuts! read more

Five Guys - I love their hours and ability to sit outdoors but today is raining :( - Burgers Near Me - Winston Salem, North Carolina

Prices are steep & it's no In-n-Out, but it's good! They have zero problem wrapping our burgers in lettuce & boy oh boy are those lettuce wrapped burgers good ! I also like the soda fountain machine thingy... TONS of options! Although, the one of the left... I think it's dirty.... not sure how often it's cleaner. read more

Hits the spot on a rainy day. "Little" hamburger/cheeseburger = 1 patty but it definitely fills me up. You can put on as many toppings as you want. I recommend the grilled mushrooms, sauce(s), grilled onions, lettuce, tomato. You can also fill up on free peanuts. The staff here are funny, and they are very generous with the fries. Go for the cajun! My friend ordered a large cup but with the amount of fries that "overfilled" the cup into the bag it was basically 3 orders. read more

I like 5 guys. Simple to the point menu. I was greeted by every employee with welcome to 5 guys. Kind of drives me crazy. Every major Corp is doing it and it's just robotic. But the intentions I guess are there. Anyways, I got the bacon cheeseburger and it was great. I feel like a fat ass now but every bite was worth it. Cajun fries are the play and they give you so much so I always get the small. Great food for the value. I know this is a chain and they all seem very consistent. Never had a bad experience. Time to go make room. read more

Five Guys - Feasting. There is another patty under the cheese. - Burgers Near Me - Winston Salem, North Carolina

The wife and I are rating burgers now. I'm getting classic style lettuce tomato onion mayo ketchup mustard. And bacon. Here's how 5 guys stacks up. Bun 3 Patty 6 Condiments 7 Toppings 7 Construction 2 That's a solid 5. Bun was not buttered or toasted it got slimy...patty was good but drowned in condiments....condiments good and fresh but way too much....toppings good...construction bad - bites were inconsistent got a mouthful of just lettuce first bite. Avg burger IMO. Stay tuned for more burger ratings! read more

$10.50 for a hamburger, no side included? The one I was served is definitely not worth it. Men's restroom was dirty and toilet out of order. Fountain drink tasted watery. I'm a fan of the Five Guys I formerly patronized in Florida, but this one has a long way to go. Gave three stars for the sake of past good experience with the chain. Probably will not return to this one. read more

Worst food I've ever had the staff was rude and smoking right in front of the entrance get real law is 100 feet away there was trash and food all over the kitchen floor that could be seen a mile away on top of burnt fries and dry burger I was appalled and over priced for Mediocre fast food read more

Amazing!! Best Burger Restaurant Around Anywhere In Years !!! WOW !!! First time I ate there today. Was amazed. The best Burger and Fries I have ever ate out at a restaurant !!! 5 stars !! read more

Driving home from a weekend trip and craving a hamburger. Checked yelp and found this location. Friendly, clean and busy. Food was fast, fresh and tasty. Will put this location on my favorites. Easy on and off I40. read more

Just ok, not worthy of the prices. Staff don't seem happy to see customers they would rather be left alone. This chain was top notch for several years. The Food was good. Drinks not good, service sad. Nasty tables and floor. read more

Five Guys - Burgers Near Me - Winston Salem, North Carolina

The burgers here are so tasty! The way it works is you can order a lil burger, which is a single patty or a regular burger, which is a double patty. Then you can add any of the toppings that you want... grilled onions, mushrooms, jalapeños, condiments and the like. The orders of fries are huge so keep that in mind when ordering. They can feed more than one person. When you eat in the restaurant there are shelled peanuts that you can eat at the table. still always have a problem with throwing the shells on the floor but that's just me my kids love it. I have to deduct a star because in the last year they have gotten VERY chintzy on their toppings. For the cost, I really expect more. Overall, it is a good place to grab a burger. read more

Five Guys - Just asking... Does this look like an $8 burger???? - Burgers Near Me - Winston Salem, North Carolina

Overview: This Five Guys is a non-drive-thru, clean, burger and fries establishment located between the Costco and Walmart on Hanes Mall Blvd. The Food: There are only a few options here (burgers, hot dogs, and fries) so in reality, you should only be asking yourself two questions at first: 1) Do I want one patty (~$4) or two (~$6)? 2) Do I want cheese with that? After you get past these two questions, you have a huge array of toppings like Mayo, Lettuce, Pickles, Tomatoes, Grilled Onions, Grilled Mushrooms, Ketchup, Mustard, Relish, Onions, Jalapeños, Green Peppers, BBQ sauce, and Hot Sauce. I personally get everything except the BBQ sauce and jalapeños. I'm not a fan of the hot dogs or bacon here so I can't give any recommendations for toppings. I find the burgers to be truly excellent and better than In-N-Out burger due to these wonderful toppings, as well as what I think are bigger, fattier burger patties. I also order either "regular" (~$3.50 portioned for 2 people) or "large" (~$5 portioned for about 3 people) fries which are pretty salty and often "nubby" but fine in my book. I also greatly enjoy their use of the fancy Coke make-your-own-drink machines. The Service: Bunch of friendly guys who make your order relatively quick (~5 min for a typical meal). Good attitudes here. No waiter service. The Establishment: Well kept, with dozens of clean white tables for 2+ people. Free peanuts that nobody seems to take advantage of because the fries are a much better complement to a burger. Conclusions: This Five Guys on Hanes Mall is a delicious, extremely unhealthy burger and fries joint without a drive-thru that has higher than normal prices (expect to pay more than $11 for a meal as of April, 2015). I highly recommend it specifically for people who want a place to sit down and eat before or after watching a movie at the very close by Carmike Cinemas next to the Hanes Mall Walmart. If their prices were more in line with normal fast-food, I would give it 4 stars, but at the current prices, I think your money would be better spent at Chipotle or Wendy's. read more

Since my last review 3 months ago, I decided to give this place a try again since I was told it was a fluke. Again.. the fry portions are the worst I have ever seen. There were just enough cajun fries to fill the cup. Remind me what I am paying for when I come here. The service is funny and the atmosphere is great. But their #1 deal, a bag-o-fries is simply missing their mark. If I ever go back to this location and get the same result, they are getting a serious 1 star now. Really disappointing. read more

Overpriced! I've had better everything at less. Burger not bad damn sure not great either. Fries are literally the worst I've every had. They are now the worst fries champ by dethroning Arbys to me. How do they have awards for those things is amazing. Just mealy no snap or the slightest crunch in texture. YUCK! I wish Shake Shack would open here. Now that's a great burger for the pricier side of burgers read more

15.47 for a child's burger , small fry, and 2 drinks.. ridiculously over priced. And it takes 15 minutes to get your food. They won't stay in business long. read more