Hits the burger and dog craving every time. Love that they make their food to order. Their burgers are juicy and their dogs are meaty. Serving of fries are very generous. It's cooked with a crunch. I usually wait for my food while snacking on peanuts. They're free! read more

The fries and milkshake are good The Hamburger though- very meaty but tasteless even though I got the full works. I ended up throwing it out after a few bites. read more

Customer service is terrible here, the lady with the tattoos has an attitude and is very rude. I'm not sure who is managing this place but they need to do something about the rude employees. The food was all over the place in the bags, the fries where upside down not even in the cup. When i asked to get them re cupped since the fries where all over the bag the lady was very hostile. read more

Let's start with the fact that the restaurant is incredibly expensive for basic burgers and fries. So for $30 you get 2 small bacon cheese burgers, 2 sodas and 1 order of fries. Off we go to sit and wait. And wait. And after noticing orders called that after our number I go up to ask where our order is. The ran the tickets and took the payment but never have the order to the cook. So any effort to make it right? An offer of a milk shake. Incredible. read more

Five Guys - Burgers Near Me - Valencia, California

Food was ok I was expecting something better. Restaurant was dirty . Money was not worth it . I still think n n out is better read more

Five Guys - Drink - Burgers Near Me - Valencia, California

I stopped by the Fives Guys at the Valencia mall, the restaurant was busy but the employees were all friendly- what I mean is they acted like they were talking to a friend- not fake or robotic. Kylee took my order, she asked me what I wanted on my burger- and let me know that I could get anything offered at no extra cost! I definitely will be back! read more

Five Guys gets 4 stars because the burgers are consistently good but the fries are sometimes excellent perfection while other times they are overdone. There's a fine line between crisp and golden or burned and brown. The Five Guys and Gals usually get it right so it's worth coming back over and over again. The shakes are good and are a cool addition to a bacon cheeseburger made All the Way. Ive ordered online and is a convenient way to save time. Just know that they won't drop your fries until you arrive to pickup so it is as freshly prepared as possible. Keep the paper bag holding the fries open so they don't steam up and get soggy. There's vinegar available as a condiment but I don't use it unless there's fish and chips available. read more

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Best place in town for a real burger How does this place only have 3 stars!?!? Fresh ingredients of your choice and the fries are delicious, I got mine well done. Employees were friendly and attentive. The food was prepared quick and well! Go check this spot out soon! read more

We have a lot of burger places to choose from in our area. A few things about Five Guys always puts this place at the top of the list. 1. Awesome burgers. We usually get little burgers and it's an more than enough for a lunch. 2. Great soda selection. They have one of those coke machines that gives a hundred different options to choose from. 3. Awesome condiments for every burger lover. I LOVE A1 sauce on my burgers and that is an option that adds great flavor to my grilled mushrooms and grilled onions. 4. Great customer service. The crew is very consistent in giving smiles and great customer service. Recently we saw the coolest thing! As customers walked out, the Five Guys Crew all waved good bye and thanked people leaving. That's customer appreciation not seen much today. Really made us smile and create a fun vibe in the store. 5. Fun atmosphere. Clean tables. And free peanuts while you wait. 6. They also have great hot dogs! read more

Five Guys - It's the coolest thing! As customers walk out, the Five Guys Crew all waved good bye and thanked people leaving. - Burgers Near Me - Valencia, California

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Used to come here once in a while recently started the keto diet and happy to know they don't use oil for the patties was worried they would say vegetable oil or something lol and they are very kind people Edit: I love this place but I ordered online and it said ready at 12:42 and it's now 1:08 I was told they're just waiting on the fries...how?? Do they not make the fries until you get here to pick up the order? Idk kinda disappointing I'm on my lunch break. read more

I used to love this place. Best burgers in town. But since the lockdown their QC has gotten worse and worse. The last three times I've ordered, the delivery has been wrong. I Just ordered another delivery tonight, and despite the correct order on the receipt, every burger was missing its toppings. It's just sloppy and lazy that no one checked. Dont think I'll be ordering here again anytime soon. read more

I see some negative reviews - but I liked the place. The mall needs a quick burger spot and I think this is great. We each ordered the regular burger, until the cashier told us that their standard burger had two patties. Uh, no thanks. So we got the "Little Burgers" which are decent sized burgers. I got cheese, bacon, and grilled onions - he got all sorts of random stuff: mushrooms, chiles, I don't know. I loved mine. It is a bit softer than other burgers, but the buns were really tasty and reminded me of the SCVs old Tim-Toms. We ordered the smaller version of their Five Guys fries and it was more than enough. I thought they were fine - just okay. The boyfriend really liked them. It is priced a bit higher than maybe other burger spots, but we were really happy and I will recruit others to go back with me. Sean - I'm looking at you! read more

My burger is always made perfect, every single time - right down to how they place the two pieces of cheese so that there's always a corner popping out! Yes, they're more expensive than In & Out, but it's worth it. read more

Before going to Six Flags, my hubs and I decided to split a burger (we weren't that hungry and figured it would be better to grab food outside of the park). We came around 11am and got our food pretty quick. The store itself was clean and smelled like delicious greasy burgers and fries. We ordered a little cheeseburger- that comes with one patty that's really enough for anyone but one that has a big appetite. We also got all of the black toppings minus the mushrooms. When we got the burger, I was surprised to see how big the burger was, even with all the toppings. The bun to meat ratio was a little uneven in my opinion, but the patty itself is thicker than most chain restaurants like mcdonalds. The burger was a little greasy cause the bun started falling apart, but nonetheless, it didn't take away from what I believe a 5G burger taste like. You can always count on 5G burgers to taste the same or similar, depending on what toppings you get, across the board. This place is no different. I like the location of this place cause it's part of the outer part of the Valencia mall that is next to the mall parking lot, that has an easy in and out of the mall. This place can also get pretty loud, especially during lunch time, so make sure you can yell loud enough for the staff to hear your order. I have to give it up to the cashiers because you have to have really good hearing...especially to hear me, since I tend to speak softly. read more

Five Guys - Burgers Near Me - Valencia, California

The cheeseburger was just alright. I can appreciate everything being cooked to order. However, the cheese as on my burger was not melted and the toppings were fresh. I ordered the bacon cheeseburger and the bacon was not cooked fresh. The fries were also just okay quite soggy but fresh. If you want mediocre food that has fresh ingredients. read more

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$45 for two soggy ass burgers 1 med fry and 2 shakes.. that's CRAZY!! I didn't even finish the burger. It became gross trying to get through that wet ass bun. I still can't understand how this place is still around. This is the 2nd time I've had 5guys. The 1st time was in redwood city. It was still wack. I only came in today because my son wanted to try it. He's never had it. The counter dude was super cool. Other than that, I can say without hesitation this was my last time ever eating from or going to a five guys. I GIVE IT A SCORE OF 2. 2 TRASH CANS. 0 STARS read more

Five Guys - Place is empty for a reason. Way overpriced and mediocre. Have you ever seen any in n out like this? Hell fuckin naaah!!! - Burgers Near Me - Valencia, California

Even if you weren't connected to a high rent mall the food they serve is way overpriced and that's a shame. I can see if it's a "to die for" burger but its not! I'm rarely a name dropper but I just can't run to In & Out fast enough after getting gouged here financially! This place has withstood the times so good luck! read more

My family had eaten here almost every week for the past 3 years. Today (4-26-21) we picked up our dinner at 4:30pm and got home to find out our hamburgers were practically raw on the inside. Meanwhile our fries were terribly over cooked. Go figure. Anyway the burgers were not even edible and we are so grossed out we will never go back to Five Guys because of this. We're leaving this review and the time and date so the owners or managers know who to fire. Sad to lose a restaurant we counted on. read more

If I wanted In-N-Out, I would have gone there. Just like when I'm craving GeA I don't go to Burger King and say "this Whopper sucks compared to the Behemoth." I'd heard the comparisons to this burger and that burger but wanted to judge this one on its own merit. An East Coast burger moving into West Coast burger turf. I like the fact that I could get a bazillion different things on it (mustard, mayo, ketchup, cheese, relish, tomato, BBQ and A1 sauces) at the time of order which makes it feel a little more hand crafted and little less production. The meat was cooked properly and seasoned well with only 5 minute wait on a busy pre-Christmas shopping day. The fries have an option of Cajun or standard (since I was sharing went plain) which do have a good taste to them. Yes Lucy, in comparing them to Fry Smith much, much better. It's a bit odd that everything is in a paper bag (no trays here), wrapped in aluminum foil and then numbered to correspond to the order on your invoice. I do like being juvenile with the complimentary peanuts and throwing them at the kids but that's just me. We'll see how the quality is a few months but for now, count me in if I'm at the mall! read more

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Free Peanuts everywhere! I've never had five guys before today and after hearing so much about how this was the best burger ever, I just wasn't into it. Boring, bland, and greasy. Got the cajun fries and they were mushy. The store was not dirty, but not clean... i can't explain it. Service was quick and friendly, but I just wasn't a fan of the food. read more

Five Guys - Free Nuts - Burgers Near Me - Valencia, California

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Right in the beginning of the covid quarantine we decided to support our local businesses and order food. I went to five guys and there was no line, it was around 4 pm and the cashier said they had sold only 5 burgers that day? So I ordered two cheeseburgers. Both with lettuce and one with jalapeños. I got home to find ONE single jslice of jalapeño in my burger and very tiny amount of lettuce. I called the manager and requested a refund and he said that it would be a few days for refund as "it has to go through corporate". My card was not charged for 2 more days so this means that the batch was not sent/processed on that day and the manager lied. Also, I Never received a refund. I WOULD NEVER BUY FROM HERE AGAIN. stay away. Bad service, horrible customer service, FOOD IS NOT TO QUALITY of other five guys restaurants. read more

Five Guys - This is how much stuff they put inside. This is absolutely unacceptable. - Burgers Near Me - Valencia, California

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Great food ! Too bad they can't hear you when you order your food !!! Music is way too loud!!! I get kids like their music. But when you can't hear people giving their order due to the loud music playing??? We had to leave due to such loud music that we couldn't hear each other talk and had to leave, getting a headache from the noise! read more

I had high hopes for this place, as apparently it is rated in the top 3 of best fast food burger joints in the country. Sadly, it's far from the top. As we walked in, the staff was very friendly and helpful. We ordered our burgers (expensive for one regular hamburger -$6.29 and one little hamburger - $4.39 . Any topping that you add is free, and they have a large list of items to add. The place had very few patrons, yet it took about 15 minutes to get our order of 2 burgers. The bun was fresh but so soft that it became soggy quickly. The patty (bigger than In n Out) had very little flavor, as did the accompanying mushrooms and onions. The only thing that really added flavor was the condiments. It wasn't a bad tasting burger, it was just incredibly underwhelming. For the money, In n Out delivers a much better burger at a fraction of the cost. tip - it's located within the Westfield Valencia Mall, 2nd floor, outside read more

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Big, sloppy, hard to eat and no distinct flavor. Messy. Soggy. I like to be able to hold my burger and eat it. Not asking too much. I ordered a hamburger with everything (sans Mayo - watching the calories!). It was impossible to eat. That's not impressive. The bun was a soggy mess. The burgers we not seasoned well and crumbled apart. Maybe it's a west coast thing but I want to be able to eat my burger with my hands, not have it fall apart in a sloppy mess on tin foil. I was told (after the fact) that the Little Hamburger was only one patty - I thought it was for kids. I wish they would put that on the menu. Friends who have eaten there told me I need to order a Little Burger with select items and it's not such an icky mess. I'll give it another go but not anytime soon. read more

A slipshod burger gets a generous 2.5 stars. Untoasted bun, cold cheese, a VERY firm, unripe slice of tomato and no easy way to eat the burger without parts of it falling all over the place. That plus a hefty order of soggy fries meant that Five Guys missed by a mile the hyped super-burger that I'd heard about. Skip this places and hit In-N-Out or the Habit. Both of these places have better sandwiches. read more

The best burger ever! Every time we visit the mainland (Cali and Las Vegas usually) it is our mission to visit Five Guys. The "homemade style" burgers are juicy and the bun is so soft plus they have good seasoning making the burgers taste so mouthwatering. Reminds me of the burgers grandma used to make:) I had the cheeseburger with mayo and BBQ sauce it it was the same great taste that I experienced last time. The hand cut french fries are juicy and they leave the potato skin on. Warning though if you have a PEANUT ALLERGY! They cook their french fries in peanut oil and give out free peanuts in the shell to eat while waiting for your order so if you have allergies to peanuts and other nuts, then this is not your place. read more

Five Guys - Giving a SHAKA for the good burger! - Burgers Near Me - Valencia, California

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The patty is amazing. It's thick, it's juicy. The toppings are amazing. But it's missing one thing: in-n-out sauce. If it had the spread, Five Guys would win. The other minus is the price. It is more expensive than your average burger. If you want a burger with VARIETY, definitely go for Five Guys. The fries are also excellent, but make sure you take them out of the cup right away or you risk getting them soggy. Try the Cajun spice ones. PS The mini-burger is about the same size as your in-n-out cheeseburger. The normal burger is like a double-double. read more

I came here a few times after it first opened but I have not been back so I must admit, this review is strictly going off my memory. It's probably a little hazy but since I don't plan on returning, this is the best I've got. I have some friends who live on the east coast who swear this place is the best. They claim its better than In N Out. According to them, its the east coast version of our awesome burger joint here in CA. However, I must wholeheartedly disagree with their appraisal because it doesn't even compare. First if all, I think Five Guys is overpriced. From what I remember, you choose every part of your burger: size, toppings, extras, sides etc. But I think you pay extra for sides, i.e. french fries. And when you're done ordering what is considered a "normal combo," you're paying more than most places. Other than that, there was nothing special about the taste. Granted, it was decent, but nothing that made me say, "Oh I need to eat here again." Therefore, I won't. There are many other places, specifically In N Out, that have tastier, better quality food. Burgers + fries. So I haven't been back here in years and I've already visited this place for the last time. read more

Five Guys seems to have a decent following but there's no way the little cheeseburger is worth $9+. There are plenty of other option that are better and cheaper. When you add a few options, fries and a drink you're easily over $20. No Thanks. read more

Fresh burgers custom made to your specifications, freshly cut and cooked fries, friendly staff, and all the crack-and-eat peanuts you want while you wait....anyone giving this place less than 3 stars doesn't get it! I love In-N-Out, but Five Guys is in a League of their own!!!! read more

Grandma always used to say, " There's nothing better than a fat, messy a** burger..." Okay, maybe Grandma never said that, but I am someone that lives by that motto. This place is right up my alley. I ordered the Little Bacon Cheese burger all the way minus mayo, a order of cajun fries, a regular Bacon Cheese Double burger all the way and regular fries for the Mr. from the friendly cashier. While waiting for my order, I nooshed on some peanuts. Anyplace that gives you free snacks while you wait is sort of classy. After a short wait, I got my burger. Even though it was a single, it was gigantic which I love because that's some bang for my buck. The meat patty itself was soft and tender (I think it's because they hand form all the patties--yes, that makes a HUGE difference) and still had a crispiness about it because they cook them on a flat top. All the toppings were fresh and crispy and were a perfect accompaniment to a great burger. I added jalapenos but I couldn't taste them. I would recommend a 5 topping maximum just so you can taste all the components of the burger. Ahhh.... The fries were so goooooooodd.. Hand cut and soft. I really liked the cajun ones. *sidenote: I like everything that has a cajun spice to it* I don't like how folks keep trying to compare Five Guys to In n Out; it's unfair to the establishment to compare it to another place-- FYI. With that written, this place is awesome. Go there with an open mind and an empty stomach; you won't regret it read more

Five Guys - Omg - Burgers Near Me - Valencia, California

So, after all the hype... I finally tracked down a Five Guys to go to. I'm glad I did. It's a pretty decent burger. Especially for the price. And quite possibly, there is more bang for your buck here than it's obvious rival -- In N Out. But bigger and more doesn't mean better. Even though you can get more toppings here (for free!) than you can at In N Out... there's something still missing from these burgers. You don't get that special rush of greasy-good flavor you do from an In N Out burger; a one-of-a-kind flavor that washes over you like a warm bath, and whispers into your ear: "You're home now." There is no 'Animal-Style' sauce that beckons to your inner fat-kid to "Put me on everything, even the fries!!" Five Guys is good. Very good. And better than any other option you have. Unless there is an In N Out nearby. read more

Five Guys - Burgers Near Me - Valencia, California

Not too bad on the burger for the price, got some grizzle in one of the three we had there. The fries were okay, but the regular order was a bit small. All comes in a bag like you are ready to take it home. I wasn't too impressed, but it was okay. read more

Spent $38+ dollars on a Double Cheeseburger, Bacon & Cheese Hotdog, Large Fry, and Large Drink. Spending $40 for two people to eat isn't that crazy now a days but for a burger place like this it felt high. Food was solid but not worth the price in my honest opinion. Heard a lot of good things about this place so I'm glad I tried it at least but likely won't come back. read more

This is my first and last going to Five Guys. Not only are they pricey but they have terrible service. Gave this place a shot because my mother-in-law was raving about this place. Our entire family's order was nearly a hundred dollars. When we got there to pick it up, the cashier Jessica rudely told us it will take 6 more minutes because we ordered too much fries. As if there was a limit to ordering. 10 minutes later, our order was finally ready. Before we can even check our order, they were already pushing us out the store. There was no other customer and it wasn't closing time yet. Got home, opened the bag and it was such a mess. Our burgers were under all the fries and the fries were-just scattered on top of our burgers. Worst of all 2 of the burgers were missing. Called the store and all they can tell us is their manager wasn't there. Long story short, you're better of at in n out. Better service and quality for the read more

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Came here for dinner tonight because I have never tried this place and it has been here for awhile. The cheeseburger was good, and so were the fries. But the only reason I'm giving it 3 stars is because of the price. My cheeseburger, small fries and a drink was $13 Which seems like a lot for a fast food restaurant. When I could have gotten in n out which is down the street and gotten more food and it would have still been cheaper. But overall, the food was good. I don't regret coming to try it but I just don't think I would come back with the pricing. read more

Menu is very simple. Hamburgers or cheeseburgers, with or without bacon, hot dogs, fries and drinks. Each burger comes with two patties (except junior-sized portions which comes with only one patty), and choice of toppings: lettuce, tomato, sauces, raw or grilled onions, mushrooms, and jalapenos to name a few for no additional charge. I got a hamburger with grilled onions, mushrooms, tomatoes, mayo and ketchup and regular cajun fries. The customization option is nice but there's nothing special about this burger. The patties were dry. It tasted like something you would have from a backyard barbeque, not that it's a bad thing but I'd rather be at someone's backyard barbeque, not at a pricey fast food chain. And I don't quite get the ballpark peanuts. Is it maybe there to distract your tastebuds??? read more

Five Guys - Hamburger w/ grilled onions, tomatoes, mayo & ketchup - Burgers Near Me - Valencia, California

FANCY DINNER PRICES, BASIC BURGER TASTE: My son and I have been tasked with a serious undertaking - eating at any and all burger joints in the Santa Clarita Valley. Although I'm a 'food explorer", he is mainly a burger fanatic which limits our dining experience. Thus, the Burger Barnstorm. Two things stick out from this cloudy Saturday early-afternoon excursion -- steak sauce and the price. The burger wasn't seasoned very well and almost felt steamed. No caramelization that you'd expect from a burger from the flat top. I guess that is why they offered, strangely enough, A-1 Steak Sauce. Added after the fact overpowered the flavor of the beef and wasn't married into the flavors. I ordered sautéed onion and mushrooms which, in addition to no caramelization, added a mushy texture. The 'little' burger/bun patty alone costs more than a combination at your chains and with one drink, up-sold 'shared' fries and an ice water was $20. The sales twist that makes Five Guys unique is all toppings whether you add 10 or zero are included. Atmosphere was similar to Johnny Rockets or Ed Debevic's with the staff singing along to the tunes playing over the sound system. Difference was the tunes were more classic Rock ballads, an interesting twist instead of the period music at the others... I really appreciated the great service though, from the initial sale through delivery of the food and a brief Q&A with someone working the floor (cleaning, etc). For that price though, I expected live music and more of a WOW factor...for a similar experience, I would recommend Rustic Burger. At least that way, you can have a beer in a more 'hip" environment. Read more of our Burger Journey on my shared lists here on Yelp. read more

Five Guys - The Little Cheeseburger with lettuce, pickles, tomatoes, sautéed onions and mushrooms, a coke and shared fries. Too many bucks for the bang. - Burgers Near Me - Valencia, California

UPDATE - read all about it.... The first time I ordered, I clearly didn't know what I was doing....the 2nd time, I learned that I needed to scroll all the way down to pick out what I wanted on the cheeseburger. Well.....now I am obsessed with 5 Guys. And the fries.......wholly moley! The best ever! read more

The service here is extraordinary. I was welcomed by multiple staff members and even got the door opened for me. Their team is extremely efficient in communicating with each other and do a good job finding out what they need to put on the grill before completing an order. As I was waiting for my food I noticed the cook be extremely enthusiastic with his job and would welcome and say bye to every single visitor that walks in. You can really tell the team members enjoy working there even if it's just a fast food gig. Also, I noticed them challenging each other to see who could get something done faster. This may be for their own enjoyment to make work more exciting, but it really is a bonus for the customers to be served by a team that's trying to get their food out as fast as possible. The cheeseburger was fantastic and the ingredients from the buns to the toppings i.e. pickles tomato etc are all top notch. You can tell the fries are also very fresh and in my opinion, the best thickness for a fry. Yes they are pretty pricey for a burger joint but with the A+ service and ingredients, I think it's worth it. read more