Ordered a burger and a water cup. Receipt says a girl named Bianca was working the register. She went to take the next order without giving me the water cup. "I'll get it for you in just a second." She finishes that order, I'm still standing up front right by the water cups waiting. Goes to help other employees making food. She then takes another order for a small group that came in. One ordered a water cup which upon being ordered Bianca immediately walked over, right past me still standing there, and took a water cup back to that person. I walked over and interrupted asking for my own and Bianca asked a different person from the back to grab it for me. 7 minutes on a 98 degree day to get a water cup. My food was ready before I even had a chance to fill the cup with water. Makes me sad to write this review, 5 Guys is my favorite burger place and the food was great, but that is unacceptable customer service. read more

Yes five guys is pretty good but... $15.59 for a double bacon cheeseburger! Just can't do it. You can order ahead but they don't make your fries until you get there? read more

The food is great for a burger joint, but I had to wait over fifteen minutes for my food and there seemed to be no reason for this as the place was close to empty. The inside is an open space with plenty of seating. I got the little bacon cheeseburger with BBQ sauce and split a regular-sized fries with a friend. Both were very good! read more

Five Guys - Little bacon cheeseburger with BBQ sauce - Fast Food Near Me - Riverbank, California

Here goes. This place is very nice inside. Plenty of tables and clean. There menu is good. They even tell you where there potatos come from. There burgers are filling and tasty. There cajun fries are very good. But there prices are very high. For 2 burgers 2 drys and 2 drinks. I spent $50. Last time I paid that much for a burger. I was in Los Vegas at Gordon Ramsays restaurant. But over all the service was excellent. Everyone was very nice. So I give 5 stars to there services. 4 stars to there burgers. 5 stars to there frys and 2 stars for there prices. Over all. It's a great place to eat. I left full and enjoyed every bite. But I'll have to hit the lotto before i come back. Lol just joking. I'll definitely be back. read more

This location is an excellent place to grab some lunch. The burgers are tasty and you're able to add whatever toppings you like. Sort of like a build-a-burger. The Cajun fries are a must have. They melt like butter in your mouth. Everything is put down to cooks as soon as you order, so everything is fresh! read more

Five Guys - Little hamburger, Little Cajun Fries, drink - Fast Food Near Me - Riverbank, California

If you want a BLOODY BURGER, then this place is definately for you! If you don't want to be stuck running to the bathroom through the night, and the very next day, STAY AWAY. REVIEW: First off, Yelp should allow for 0 stars. Because that's how bad this location is. I've had Five Guys in the past at their Fremont location and the burgers have always been delicious. This is NOT the case with this place. Second time coming to this location, I figured my first visit wasn't great due to them only being open for a few days. I gave them time to work out the kinks. This time, however, was utter garbage. We ordered 1 little cheeseburger and 1 little bacon cheeseburger and a drink, not being super hungry. The fries are a rip off and they short you compared to other locations. (At fremont, the small fry is enough for two people with voracious appetites. Here, its barely enough for a small child. ) We get home, throw on some tv, and dive into our burgers. Something was off about the taste but I was hungry and ignored it, thinking it was the soda I had gotten from those untrustworthy pick your flavor machines they have. Halfway through, I look at my burger. It's flipping raw in the middle. Like raw enough, I'm in shock I didn't hear it moo back at me How can you serve raw meat to your customers?!! It was a LITTLE CHEESEBURGER. Which makes me wonder how many raw normal cheeseburgers were served before and after??? Or for how long has this been going on? I normally don't like leaving bad reviews for businesses, unless they deserve them but my stomach has been fighting me all day and night and I feel the need to tell others. Currently looking into reporting them to the Stanislaus County of Health for such shitty (literally) food handling. read more

Five Guys - Stay away if you don't want to get sick! - Fast Food Near Me - Riverbank, California

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It took 35 minutes from waiting in line to receiving our food but, the place was packed with a line out the door. I ordered a oreo milkshake and it was delicious. I also order the bacon cheese dog with ALL the fixings + jalapeños. I enjoyed the dog and the hand made fries!!!! Had a bottle of water to drink. The fries were a little salty but, I like a little salty. They don't carry ranch dressing though, OUCH! Two things that could improve this newly opened restaurant: (1) install a P.A. system inside and outside so orders that are ready to picked up from the front counter can be heard. It was loud and hard to hear the staff yelling out order numbers, especially outside. (2) start carrying ranch dressing! I thought it was a little pricey. $36 and some change for 3 people. I will visit again. read more

Five Guys - Bacon cheese dog and fries! - Fast Food Near Me - Riverbank, California

I drive for postmates and last night 4/20/2020 was told there would be a 30-40min. wait.... I decided to go ahead and wait. Well 30 minutes turned to 50 then an hour and 10. Right about when I think I'm going to get my order the cook comes out to tell all the delivery drivers (there were about 5 of us) that he will not be making the orders and that we will have to cancel.... like really?! What a terribly run operation.... I will not be going back and I will be telling everyone I know to do the same. read more

I love this place the burgers are always cooked fresh and they taste delicious I do miss eating in but they still hold up the quality of the food and the fries is always more than enough for two to share read more

Let me start off by saying I used to work here as a shift supervisor. Tonight I rushed over to make it before close to get a shake. I worked in the customer service business for many years and it doesn't matter if someone walks in at 9:59 (which I didn't, I'm just saying they were still open but getting close to closing) you're there to take their order. Now I'm not a dick, I'm not going to order a bunch of food knowing full well they close soon, I went to get a shake. I walked in saying sorry, I know you close soon, can I just get a shake? And they said no we've stopped serving shakes. Well being that I've worked there, I know they don't stop serving a specific item earlier than the close of the store... they were just too busy to be bothered by a customer. If your open sign is on and the door is unlocked, you're open, and you should act as such. Pretty shitty. read more

Great burgers, cooked to order, large portions of frys made fresh.But the prices way too much. Bacon cheeseburger small frys and small drink over $18.00.I would love to eat here regularly but maybe only once a year because of the cost. read more

Ordered one burger, 1 shake, 2 fries. Cost just short of $30. Large fries (with tax) costs $6.79. Fries were good, but not worth three times what other places charge. Save your money. This place costs WAY too much. read more

What can I say? I've been to a lot of hamburger places in my life but this is different, this is the best! * amazing quality ingredients * fresh fries * TOPPER FRIES!!! This place is great and I love to keep coming back! 5 s. Tl;dr : best food quality in town. Get it. read more

Big s/o to Sam Naomi & Damien! They made sure my order was right with only a couple minutes till closing I know how difficult a kitchen can be specially when you would rather be home. Thanks again guy! read more

Wasn't delicious it was very messy $10 burger it leaked everywhere I was confused what the hell was it . McDonald's might have bin better awesome guys. read more

The reason i was upset because i had ordered food 1 item was missing, 2 burgers i had ordered was not the one i had received the person who took my order was very nice we were on the same page and she is willing to fix it. The manager that was working at the time didnt seem to care there was a problem she did say she would replace the order. The store manager did not want to eeplace the order or give the missing item. They use to have great service now they just dont. read more

Food overpriced for a place where the tables are never clean, garbage cans full and soda machine has only 5 flavors left out of the hundreds promised. Felt nasty sitting at a dirty table waiting for my two burgers and one fries that costed me over $30. I wouldn't have complained about the price because I know five guys isn't cheap but if you are going to charge those prices at least wipe the tables off every once in awhile. If they don't even do a simple clean like the tables, what does the back look like where the food is? read more

I'm in from out of town and although I know the cult following that In N Out has throughout the country, I decided to try Five Guys this trip. I've had both in the past but it's been a while. Two weeks ago I had an animal style cheese burger and fries from In N Out. Let's start with the fries: every good burger deserves good fries and in this case the sub par fries diminished my overall experience. Today, I just enjoyed a Five Guys cheese burger and fries. The fries were over the top good and in my opinion the burger was a much better experience than my animal style cheese burger from two weeks ago. read more

Hands down better than in and out in my opinion. Best, freshest burgers and fries of any fast food chain.

Excellent service and food at this location. Natalia was super helpful while taking my food allergy order. She made sure to ask important questions regarding allergies and took the time to keep my meal separate from my families. Location has friendly staff and is very clean. read more

I've dined at the Dublin, and Fremont locations before and have always been satisfied with the meal and service. The food at this location was just as good as the other Five Guys Burger & Fries, I was however a little disappointed in the cleanliness of the restraunt. The floor needed to be swept at the very least and probably mopped. Also we had to look for a clean table as most of the empty tables available​ needed to be cleaned. As others have mentioned in thier reviews it is a bit pricey for a burger place. However overall after finding a clean table the burger and fries were good. Additionally I do have to mention their salted caramel shake, it was absolutely delicious! (I only wish it came in a larger size) Three stars, I would have given 4 had the place been cleaner. read more

Great burgers, served hot with killer fries. But oh the price has gone way up...way too expensive for fast food, especially when they dont clean the tables and they dont bring you the food. read more

Food is good, music is way to loud. I can't hear my husband talk. But I would come back again if the music was turned down. read more

Five Guys - Fast Food Near Me - Riverbank, California

The burgers were small for the price, but tasted very good. The fries were aweful!! They tasted like they were cooked in old oil and overcooked at that! Save your money. 30 bucks for 2 burgers, 2 cokes and 1 large fry!!!! read more

I didn't expect the price to be outrageous but.., I wasn't going to leave without something. So I picked up the double bacon with cheese, regular fries, and regular drink.. $20 later I realized I could've went to Burger King down the road and got the same thing for less than half the price.. and it's closer to home.... yeah, I think I'll do that from now on.. read more

Now this is a BURGER!!!! The flavor is spectacular, the presentation beautiful and the staff is courteous. How did the other fast food chains get it SO wrong? I will be coming back! read more

Very disappointed this evening. Went just for fries and 3 milkshakes to go. Ordered a regular Cajun fries which at any other location is enough to feed 2 adults and 1 kid not..... I should have looked in the bag before I left, the cup wasn't even filled. Ordered 3 milkshakes by the time I reached home one milkshake a had leaked due to the bottom having a crack. Second ordered a salted caramel w/bacon it was just vanilla and bacon no caramel flavor at all. This location is so hit or miss. I'll just miss. read more

Five Guys - Cup was not even full smh.... - Fast Food Near Me - Riverbank, California

Everything was wrong from the beginning. We called my wife's food in. When on the phone you could tell the person on the other end just isn't interested. Heavy sighs and had to repeat things multiple times. We ordered a bacon cheeseburger, mayo, ketchup, grilled unions with Cajun fries and a large drink. Once we get there, there's another couple ordering. So we stand back to give them their space. Then an employee that's cooking shouts and asked if we had called an order in. We say yes and she tells us we have to pay for our food, as if we didn't know that.... we pay for our food and leave. Then we have to go back inside because they forgot the drink. Then we get to the car and realize they gave us regular fries instead of Cajun. So I go back in and have to wait while they make the correct frys. Then we get home and realize the burger doesn't have cheese or bacon. They literally got the whole order wrong........ there's literally nothing difficult about our order and they managed to get EVERYTHING wrong.. my wife loves five guys and this is the first time she's said her burger was nasty. Not to mention we're charged extra for cheese and bacon. In no way did we get what we paid for. read more

Hadn't been in a while, mainly due to the ridiculous prices. However today the customer service was good, establishment was clean. My only issues were that my cheese on the burger was cold, and $19 for a cheeseburger meal is indeed overpriced. Other than that, a good experience and good food (especially the fries), but wouldn't go here more than maybe 3-4 times a year. read more

Five Guys - Cheeseburger - Fast Food Near Me - Riverbank, California

It was overpriced already, then they raised prices. 10.50 for a double patty bacon cheeseburger.

My first experience at five guys today was above my expectations. I braved this place with my 3 young children and was a little nervous about figuring out what to order. Once I got to the register though a worker approached me and I told her I'd need time. Usually they'll just stand their awkwardly or walk away at other places but not here. She quickly jumped in and explained the menu. She helped my children figure out what they wanted and even explained that one large fry would be more than enough for us and she was on point. The food I thought was amazing. The burger is very tasty although the bun could've been better. The ingredients were all fresh. The fries remind me of my moms, good and home fried. Only downfall of this place is it is pricey for a place that is similar to a fast food joint. read more

Happy, happy, happy! When I have traveled, I have sought out Five Guys restaurants, now there is one nearby! We were the first and second customers of the day, so no wait for our food. The line was out the door the entire time we were there. The burger was DELICIOUS, the fries were too salty and iced tea was very weak. i didn't remember a meal costing $12. That price might cut into how often I go and if the tea doesn't improve, I'll save money by having water. read more

Please don't come if you're hungry. Being the place is brand new, the wait it 45 minutes long. I shouldn't have waited until I was starving to come but I didn't expect it. Haven't had their food yet, but I'm committed, so I'm staying. Fingers crossed the food is worth the wait. Update*** I received the food and the kids had already drank their milkshake before the food arrived and it was delicious but pricey ($5 or so for what I'd consider a small cup). We ended up driving home because the place was too packed to eat our food there. The food was delicious. We ordered 5 burgers, a milkshake, and two of their large fries and it came out to about $60. Pretty steep for fast food but that's ok. I'm not coming back for one reason, I can go to a sit-down restaurant for just a little more than what I paid here without the wait. Good food, steep prices, long wait. read more

The burger and fries were really good. A bit overpriced. Paid $29 for 2 bacon cheeseburgers, a large fry & a small water bottle. The floor was very dirty but the rest of the place was clean. Order was done fast and the cashier was nice. read more

Just save your money and go to in N out. This place is over priced and over hyped. Burger was plain and not cooked well with hardly any flavor. The only good thing they have going for them is the free add ons to the burger. read more

Good food, though a bit pricey. The portions are generous, though. A small burger/sandwich, fries and drink run near $12, which is pretty standard for a basic diner style restaurant, but this one is counter service. A plus is that you can add basically any toppings you want and they are included in the price. And the fries are a large portion, so there is that. Sometimes the music can be a little on the loud side, and the restrooms are always very clean. read more

Finally made it to this spot! Ready to taste the menu! Dude. The music was so loud we had to leave. I'm very disappointed. I don't know about anyone else... But loud music does not heighten my appetite. What a bummer. We left and went to red Robin. read more

I don't know what the big deal is about this place but let's just say I'd rather go to Burger King or McDonald's. Service I'll rate a 4, but the food, maybe a 2. read more

The burgers are good but a little expensive. Me and my family ordered from here we got surprise by the total and only for the hamburgers, no drinks nor fries... read more

Let me just say that 5 guys in riverbank is way over priced. I paid 50 dollars for hamburgers fries and drinks . that's insane . second when we got home to eat there was a giant hair in my wife's burger . I will never eat there again. Way over priced. In&out is way better and cheaper. Even red robins . you suck 5 guys read more