I recommend this place to everyone who likes burgers & fries. The burgers are so good!!! and the fries as well and the customer service is amazing the coworkers are so nice and welcoming. read more

Awesome and sweet burgers and fries and the shakes are awesome and sweet five guys awesome and sweet

1 Star This was my first time ever entering this business, and unfortunately, it was an extremely disappointing experience. My blood sugar had dropped, and I urgently needed some water. I politely asked for a glass of water and explained that I am diabetic. I was told that water was only for customers. I even offered to pay for the water, but they still refused. What shocked me even more was being told, essentially, "If you want water, you have to buy a burger." So apparently, according to this business, I have to purchase a burger just to be allowed to drink a glass of water--even after explaining that I was having a health issue. The way I was treated was extremely rude and lacking basic human kindness. I have never been the type of person to leave negative reviews, but this experience genuinely upset me. Ironically, as I was leaving, a Chinese gentleman from a small business across the street noticed what was happening. Without even knowing me, he understood that I needed water, brought me some, and caught up with me outside the door. That stranger showed me more humanity in a few seconds than this business showed me during the entire interaction. A glass of water should never be treated as something a person has to "earn" by buying food--especially when they tell you they are diabetic and feeling unwell. I hope the management takes this experience seriously and remembers that basic human kindness is more valuable than the price of a burger. read more

My first time trying Five Guys after hearing so many great things about it. The burger was good, but after trying burgers from other chains, I found it just okay, especially for the price. It didn't really stand out to me. The complimentary peanuts were a nice touch, though--I definitely enjoyed those. Fastfood ambiance. Service is fast. read more

See all

Terrible every time. Never again. It takes them 30 minutes to serve a small combo and they get it wrong every single time without fail. On top of that the burger kinda sucks, hot dog ok but that's a 45 minute wait.The people working here have worst case of RBF I've ever seen....try a smile geez. Maybe it's just awful in RWC? read more

I came here the burger is cheap and affordable and got a whole meal of fries and a lot of drinks selections and the workers here work super hard and fast and calling out numbers fast.. This is how businesses works around here.. read more

I stopped by quick on a Sunday noon. The place was not busy. I mainly stopped by to use the rest room. While there, I also went for a Reese's cup milk shake. That was a good comibination. I loved it. read more

Five Guys - Reese's cups milk shake - Burgers Near Me - Redwood City, California

FIrst time eating at 5 Guys. Quality Control issue. Burger was so soggy it was falling apart as soon I unwrapped the Uber Eats order. In-n-out much better burger for the price with consistent quality control. read more

Five Guys - Burgers Near Me - Redwood City, California

See all

I enjoyed the cheeseburger and fries at five guys. Their burger tastes really simple and good. They keep the sauces simple with mayonnaise, ketchup, and mustard. The fries are also great, crispy outside yet creamy inside. The peanuts on the side were a great touch! The servers were nice. read more

Five Guys - Burgers Near Me - Redwood City, California

Someone should look into this , they said they don't have cups for water !! Management should really look into this ! read more

Five Guys - Burgers Near Me - Redwood City, California

See all

Service is fab - food is fine. But it was 2 years ago I discovered peanut butter chocolate milkshakes and this place is one of few that offer it the way God intended. Thick, chocolatey and equal parts peanut buttery. I order DoorDash milkshakes from here frequently and it's always still perfectly thick by the time it gets to my house. read more

I wanted the large order of fries because I needed a snack while I serving jury duty service and walked around the area to pass the time. The fries were good and love the extra fries in the bag. I love the peanuts and chill vibes since it was a weekday. Any five guys burger spot will always be chilled. Comp peanuts while waiting for your order. read more

I asked for two courtesy cups for my water and was told I could only have one even though I spent $35 for my food.

Now this is my fave fast food! Nice people, fresh peanuts. Fresh fries like another chain used to do. The only issue is the peanut oil. That is for eggroll not fries! Beef tallow is the best way to cook potatoes. The burger toppings are fresh and I like crispy lettuce. The limp lettuce is for the farm animals. lol I recommend this chain highly! read more

Price too high, FF oil taste like car oil, I wish I did not enter the store &ate there

Engañan con sus letreros 5 dollar y cobran 17 entiendo taxis no preguntan le agregan lo que ellos quieren no quería tocino picos solo sencilla y cobraron eso es un engaño y no lo borren. read more

Fresh and tasty cheeseburgers and Cajun fries. The drink fountain with endless flavors is a plus! Staff was very friendly and tables were clean. Not too busy for a Friday night which was good for us! read more

COVID-19 update: I'm lucky to live near one of my lifelong friends (our moms were friends). Every few months we hang out after work, usually getting Five Guys and playing video games. Unfortunately with the pandemic we haven't been able to do this. It was his birthday a few weeks ago so I wanted to do something nice for him. Ended up picking up some burgers and boba to drop off at his house. Downloaded the Five Guys app and ordered a couple burgers and fries. The app said everything would be ready in 8 minutes, so I drove over shortly after placing the order. Once I arrived (around 2pm, so past any sort of lunchtime rush if there was one), they took a few minutes to make fresh fries for me. Was happy to get all the food (and hot fries). Ended up eating the burgers together sitting on camping chairs six feet apart on his driveway; it was the first time we'd seen each other in a few months. The burger hit the spot (even though it was technically my second lunch - I ended up skipping dinner that night). read more

Five Guys - (takeout, after being transported to my friend's house) small burger all the way - Burgers Near Me - Redwood City, California

Noob 101, read everything on the menu. I bought a simple hamburger with large fries. Oh, was I in treat! I'd come back again to try the toppings. The fries beats what I would have from my favorite chains restaurant, but I'm iffy about knowing where my 'tatoes came from. I'd prefer that they support local farms than Idaho. But, I appreciate the transparency. And, it doesn't affect my judgment about the food quality. Mask and gloves worn by staff at all times. I think this is one of the businesses that well adapted and reinforced the changes in the food safety requirements. read more

Five Guys - Ceiling - Burgers Near Me - Redwood City, California

The redwood shores location is way way better. Their burgers come out juicier for some reason. I ordered the little cheeseburger and fries. The fries you can tell come from a potato because the skin is still on and they have a good balance of crunchy and soft. They are cooked in peanut oil so slightly buttery. The burger itself was kinda dry and a lil hard to swallow. The other location I remember the meat was cooked a lot juicier. read more

Five guys is burgers and hot dogs with fries or fountain drinks or shakes to drink. They have fresh ingredients food is cooked and prepared when you order always fresh and flavorful They have their regular burgers and little burgers. The regular burgers are double patty burgers the little burgers are one patty and are a regular sized burgers so they are not considered little. I always forget to order the little burgers because in my mind it seems like it would be a child sized burger but don't be fooled like me it's a regular sized burger and are very good Now I love to get the bacon dog here yummy the best I have had anywhere Fries oh fries they are so good and depending on what you like they have regular fries and Cajun fries. Both are good and be prepared to receive a good portion size of fries no matter what size you order you will end up with extra fries in your bag. The best part of the entire meal. read more

Very convenient in Redwood City down town Staff is very nice Welcoming and very clean I requested for my bacon lettuce wrap cheese burger was delicious!! I love these Fries are great also over all 5 stars read more

I ordered bunless, not cheeseless and with none of the toppings I asked for. No wonder it was empty.

Good aervice, friendly staff. Burger was cooked well with Fresh ingredients. Lots of fries. Clean environment. read more

Five Guys - Double bacon cheeseburger - Burgers Near Me - Redwood City, California

this was by far the worst five guys i have ever eaten at first the guy at the front counter was acting like he couldn't understand my request for a real well done burger even after i pointed it out to him that it wasn't on the recipt so of course it wasn't then they tell me they don't hsve any pepper at all i don't know how a place that charged $13.00 for a burger doesn't have more together than this if i could i would give them a minus star read more

Five Guys deserves more stars than this! The staff is always amazing, and the food is hot and fresh. This location is everything.

Amazing customer service, and great burgers and fries! I ordered take out: a Patty Melt with grilled onions (basically a grilled cheese sandwich with a burger patty) and I asked for fries well-done, and they were perfect (and plentiful). The only glitch was my fault, not theirs, and they made it right anyway. I picked up my order, set it down on an empty inside table next to the front of the store (which was all glass), checked it, took a bite from the patty melt and sampled a few french fries, wrapped everything back up, and left it in the bag on the table while i went to the counter to ask about something, and when i turned around to go back to the table, my bag was no longer there, and i saw what appeared to be a homeless woman slipping out the front door, bag in hand. I turned back to the cashier in disbelief and said "that woman just took my food!" I didn't begrudge the woman, who was probably hungry, although I wasn't happy thinking about having to pay for my meal twice, but before I could say anything else the cashier immediately ordered a duplicate meal for me and said "Don't worry, this one's on us." I was the one who had left my bag unattended for a brief couple of minutes - perhaps I'm too trusting, but I've never had anything taken even from an outside restaurant table - and Five Guys was certainly under no obligation to replace my stolen meal for free, but she did so with a smile, without being asked . Now THAT is excellent customer service! My second order tasted as good as the first, and I am extremely pleased with my Five Guys experience - every team member I have interacted with has been friendly and efficient. I don't live near any of their locations so have only eaten there a couple of times, but Five Guys OnBroadway in Redwood City is definitely my new favorite burger spot. Kudos! read more

Three stars for the excellent service and warm smiles down to the grill cook. I had a burger in the Foster city location a couple days ago and fell in love with their service fries and cheese burger. So I wanted that food high again but went to the Redwood City location today instead to no avail. How can different locations differ so much?? Downside is the total inferior taste of the cheese burger and fries. The freshness of the Foster city's burger was not there. The meat at Redwood City was slightly tougher than Foster city location which in my opinion is a five star burger. The at Redwood City location fries were short broken off stubs with a few longer soggy pieces in the bag. Not worth the gas, time or money. I pull no punches, nor sugar cost inferior food and service. I like the best of fastfood and if you fail, I tell Also this location was empty on Saturday afternoon which speaks for itself being located a prime corner location of the main street and the other side on a courtyard array of restaurants with a theatre. This Redwood city location falls short in providing the great fresh quality, great tasting burger 5 guys is known for. Go to the other locations for the qualify taste of 5 guys. Don't waste your time or money here. I did however tip them twenty dollars strictly out of pity. read more

Paid for a bacon cheeseburger l, received a burger with no bacon on it. Also missing the tomato's. Im kinda bummed butIt was still pretty good tho. Also service with a smile wouldn't hurt. read more

Five Guys - Proof of purchase - Burgers Near Me - Redwood City, California

A lesson in British: *Monster Munch - A baked corn snack in the shape of a monster paw. My first experience of Five Guys was at this location and I have to say I'm quite impressed, the Burgers are tasty and the staff are awesome. First time here I made the mistake of ordering the larger of the Cheeseburgers (http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-redwood-city-2?select=Ue5A6E_bu_m5fsVqrdlsng#J_jTfEs4O44C6uDR-0sh6A) which was a lot bigger than I expected, the ''little Cheeseburger'' could have quite easily been enough. Everything tasted really fresh and was so filling just one thing I don't like at Five Guys is how the bun is always squashed. Booo! The Cajun Fries (http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-redwood-city-2?select=Ue5A6E_bu_m5fsVqrdlsng#gQc--vVIP3dITdUC_eeM1A) are really good and Hubby discovered that dipped in Ketchup they taste like the Flamin' Hot flavor *Monster Munch he loves so much. Portions are also really big so even if 2 of you are dining then the smallest portion size is enough to share. While we were dining staff were extremely friendly. Not only did we witness 2 staff do the rounds in the dining area asking customers if everything was to their satisfaction if they could get us anything else but also when we were at the funky Coke machine they also told us how we could scan in the QR code on the machine to find out more about it and other Coke products. Honestly, the best service I have encountered in a fast food restaurant ever! read more

See all

My first experience with a Five Guys was in 2009 when I was back home in Ohio. It was the Five Guys in Beavercreek to be exact. After eating at the joint, I honestly thought I had found one of the best hamburgers of all times. The only problem was, it was in Ohio. How do I get the burger back to California? It's the same dilemma I've struggled with when it comes to getting White Castles in California. How? But as luck would have it. Shortly after my return to California, I learned Five Guys was opening it's first spot and, Fremont was chosen as the Monkey test site. Last year, Five Guys opened a place a few blocks from my job. And about once a week, my co-workers journey out to Five Guys to pick-up burgers for us to munch on. Now, Five Guys is not the best burger going by any means, but I do rank it up there with one of the best. In the words of Jules from Pulp Fiction: "Mmm-mmmm. That is a tasty burger." If I could only get White Castle to get their crap together and open a place out here, my hamburger thirst would be quenched. read more

Five Guys - I want a love I can see, smell and taste. With Five Guys, "I gets what I want" just like my buddy the Honey Badger. - Burgers Near Me - Redwood City, California

See all

After a short hike and visit to the Water Temple, my protein hungry pal and I needed meat to recharge our batteries. Where better to loa up than at Five Guys? That's right, nowhere! I ordered the bacon cheeseburger "all the way" and we shared some fries. The burger was so satisfying that I chomped into it and didn't even care that it ended up everywhere. The whole thing was so juicy, yet not soaked through and soggy. The small order of fries turned out to be enormous, but we made short work of them. By the end, our gluttonous selves could barely move, but we were extremely happy with all that delicious meat in our bellies. In fact, I could go for another now... Service was super friendly and despite being super busy, we scored our burgers fast. They've got those awesome digital Coca-Cola machines here, and I've always wanted to give those a try! There's a few outdoor seats on a fenced off part of the sidewalk which was very friendly for your pets. It's located right next to the theater, making for the perfect pit stop before a fun flick. Grab some peanuts before you go and you're all set! Food: 9/10 Service: 9/10 Price: $$ Atmosphere: 8/10 read more

Five Guys - Burgers Near Me - Redwood City, California

See all

I love coming to Five Guys! My husband and I just wanted a snack so we ordered and large fries "Well Done" with 2 milkshakes. I ordered the Oreo milk shake with cookie pieces and he ordered the bacon milkshake. There was no wait or long livens today and no seating either due to Covid. I am never disappointed when I come here because the fries are the absolute BEST! All condiments are given to you in the bag now (ketchup and malt vinegar). Fresh cut fires fried in peanut oil makes a difference in taste and flavor! The milk shakes are a real treat as well! The shakes are not too thick to where you have to wait to get it thru the straw. If you are in the area or want to drive down here please check it out ! read more

Pathetic service . Too many people working who have no idea how to serve and made a mess of my burger. The meat was not salted . It broke apart after two bites . Also what's up with the soda? It was without bubbles and tasted of nothing. A burger, fries and coke cost me 16.5 $ . Twice of what you'd pay at in n out. Certainly not twice as good - maybe worse . Save your money folks , save your time and give this joint a skip. Watch a movie next door if you want to spend the $16 on something that satisfies read more

I'm not is entirely sure what all the hype about this place is all about. The cheese burger was a decent size but quite flavorless compared to an in-n-out. And for the prices of everything it's surprising 5 guys is still in business! They are SO expensive for a fast food joint. $7+ for a cheese burger, $5+ for large fries and $2 something for regular drink. I mean it's really crazy. Same meal at in-n-out that has more flavor and better tasting food is about $7 for the whole meal (double double with fries and a drink). If I go to the counter which has even better tasting burgers it would only be $2 more. So I mean comparing apples to apples five guys doesn't have the great taste and doesn't have restaurant quality food but charges restaurant like prices. I've been told that I should try 5 guys at least once; well I have and I don't think I'll ever go back. I'll stick to my in-n-out or counter. How in the world do the people in Philly live with this type of burger? read more

Came here after a great evening. The tables were filthy. All of the diet sodas were empty. Place is a disaster.

Food was very greasy. Asked for light mayo for my son's sandwich and got a load of it. Dining room was messy, dirty tables. read more

Ordered little Cajun fries & a little bacon cheese burger. Gave me regular plane fries with no damn salt & a f****** CHEESEburger with no f****** cheese. read more

Five Guys - Burgers Near Me - Redwood City, California

See all

Family currently dealing with food poisoning! I was one of the vendors for Dia De Los Muertos on 11/5 and hadn't eaten all day. I went to Five Guys when the rest of my family arrived and was able to watch our tent. I ordered a cheeseburger, fries, and shake. My daughter only ate her fries, she didn't want to eat her burger. My husband stayed at the tent, so I ordered his meal to go. Once I finished eating, I immediately felt nauseous the whole rest of the day. The next day, I threw up. My daughter and I have been frequenting the bathroom and it's coming on day 3 now (which is why I'm up at this time). My husband was the only one who wasn't experiencing anything until last night. I thought it was their burger, but my daughter didn't eat hers. So idk if something is cross contaminated, the oil hasn't been changed, I don't know. But we didn't eat anything else on Sunday. I haven't really eaten anything since actually. I automatically feel nauseous once I smell food. read more

Three stars for the fries being fresh. Place was dirty had to clean my table. Crap all over the floor. I don't usually do fast food but we had to grab something before the movies (didn't want to buy a $10 hotdog). They bag everything even though you are eating in (waste of paper). It worked but wasn't that great. read more

Five Guys - Messy floor and tables - Burgers Near Me - Redwood City, California

See all