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Five Guys

3.3 (92 reviews)
Closed 11:00 am - 10:00 pm
Updated 1 month ago

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Five Guys Burgers Restaurant Photos

Business Info

FIVE GUYS ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Recommended Reviews - Five Guys

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Reviews With Photos

Salted caramel milkshake,- getting ready in the freezer
Ameil S.

Popped in to five guys today after seeing the TikTok review of the grilled cheese sandwich with patties. I received excellent customer service I wish I had taken her name. She was amazing. Ordered a double patty. Grilled cheese with lettuce, tomato, mayo, and grilled onions. I went ahead and got large Cajun fries and a salted caramel milkshake. The burger is a definite 10 out of 10 customer service was a 10 out of 10 but the fries were a one out of 10 they were too many fries and they were not good. I don't think they would've been great. Had they not been Cajun and spicy I just think it's not good fries the place was empty and clean and it's fast food so there's no ambience to speak of but definitely go get the grilled cheese. I would not go with two patties next time. that was too aggressive but one patty with whatever toppings you want and you will have a delicious burger.

three foil packets of food on a desk
Cat D.

Incompetent workers. I ordered through the app and it said it would be ready in 7 mins. I get there in 10 mins. The app is under my name, but My husband ran in to pick it up. Keep this in mind as you read on... He goes in there, and the food wasn't even made yet! On top of that, they had run out of to-go bowls. The worst part: the cook addresses my husband rudely, "yo CATHERINE, we ran outa bowls...what do you want me to put this in?!" ARE YOU F'N SERIOUS?! That made me so tight! How incompetent and unprofessional are you?! I don't know if there was a manager but a woman kept apologizing and gave 2 large sodas for free. Because I don't know their names, I'll just state what shift they were working: Monday, Dec. 28th. My order said it was ready at 7:47pm. We didn't leave until after 8:10pm. We ordered 2 bacon cheeseburgers, no buns with jalapenos, mushrooms, pickles, and peppers. Simple enough, right? Dude didn't even have to put buns on it. Then had the AUDACITY to address a man with a woman's name and ASK HIM what he should put the food in!!!! FIGURE IT OUT, numb nuts! After a long pondering he put them in foil. :::sarcasm::: GOOD F'N Job! That must've been so hard! Good thing you can see them making your food because this guy seems like the type to spit in your food for making it harder for him. Un-freaking-believable! Will NOT be coming back to this spot. I came here in a good mood but that guy flipping burgers ruined my appetite. He was rude and straight up disrespectful. If he was having a bad day, keep that crap out the door. I came for the burgers, not your attitude. He was petty, and so now I will reply in kind. I will be filing a complaint. Tip: there's a Smashburger across the street. Save yourselves the attitude.

Dinah A.

I had great customer service experience! The cashier was friendly and helped me pick the best sandwhich combination. I ordered small bacon cheeseburger with a whole bunch of toppings! The best combination is to have A-1 and BBQ sauce on top, soo freakin good! I also like how there are peanuts for you to snack on while you wait. The burgers were done in a good time. Very flavorful!

Drinks and peanuts
Chevel M.

Little cheese burger with everything that is loaded was good filling service was fast

Fries
Dale J.

This may be the best Five Guys in the Bronx and Westchester area. The ones in White Plains always seem to give me burnt fries. I say that that to say this I have never received a terrible fry from this location. The burger themselves are always on point. My biggest joy at this location especially is there customer service. They never seem to mind to most reasonable request. They will also work with you here with making the secret menu items off of the menu. They do offer one of those new choose your flavor drink machines which seems to be the statndard at all Fives Guys locations. I 100 percent recommend this location.

Working on my burger
Ralph R.

Okay this is our frost time here, some let's see how the burgers taste, when we try to come in here the first time we saw this place, the line was going out the door. We then said to each other that we had to taste this awesome meal. Wow the burger are great! Love it and that are huge, this is the second burger I had to cut in have to eat. By the boss got his hot dog under control

Little Fries... or what's left

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7 years ago

I was next door in the dollar tree and the smell bought me inside the peanuts are awesome the burgers even better

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8 years ago

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15 years ago

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14 years ago

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8 years ago

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5 years ago

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9 years ago

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9 years ago

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6 years ago

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9 years ago

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9 years ago

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11 years ago

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13 years ago

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4 years ago

rotten lettece when lettece is supposed to be re called got me sick ruined 5 guys for me

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8 years ago

This is the best Five Guys location, their are always friendly and get you your food pretty quickly. The burgers are AMAZING!

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8 years ago

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14 years ago

Great burgers, awesome fries, friendly staff..do you need anything else?

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15 years ago

Solid burgers and fries. The prices are fair...and you can munch on free peanuts while waiting for your food. I give it 3 to 3.5 stars.

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Photo of Manuel H.
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10 years ago

Everything is good in here the shake are nice and thick price is a little high but it a great burger and they load you up on fries.

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7 years ago

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7 years ago

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8 years ago

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15 years ago

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8 years ago

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10 years ago

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14 years ago

Burgers and fries are great, but don't look at the calories!!! Will def make you think twice ;)

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13 years ago

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14 years ago

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12 years ago

Great burgers and fries surprisingly! Need I say more?! Kind of greasy at times but it's worth the heartburn afterwards, trust me!!

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13 years ago

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13 years ago

Good food, and the burgers are great. The orders come out a little slow but its worth it. The fries are the best part.

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12 years ago

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13 years ago

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12 years ago

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15 years ago

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12 years ago

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10 years ago

Food poisoning. Obnoxious disinterested employees. A sad representation of a pretty good brand.

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11 years ago

Business owner information

Photo of Five G.

Five G.

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13 years ago

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The Rail House 10803 - Beet and Kale Salad with grilled chicken and steak Tacos

The Rail House 10803

4.3(227 reviews)
1.3 mi
$$

So, this one was a real doozy of a visit. The drinks were fair, with our order being a Goose Island…read moreIPA, Long Island iced tea, and a pomegranate martini. The service and food, on the other hand, were quite a mixed bag. We ordered a margherita pizza, pancake tacos, steak and eggs, and French toast with a side of sausage--the pizza, at least, was good. However, the "French toast" was more like an anemic panini press trying to pass as French toast. The steak and eggs comprised of a fairly well-cooked (that is, it was the right temperature) yet underseasoned steak of a relatively dubious cut, underseasoned home fries, and eggs done wrong (sunny side instead of over easy). The lattermost was the start of the problem, as I was willing to give it a shot, but found the texture off-putting. In light of this, I brought the problem to our server Adalia, who brought it to her manager Elvia. Thankfully I had someone else with me to tell me what happened: Elvia came over without addressing me on their error, silently took a look at my plate and instructed Adalia to have the kitchen put the eggs back on the fire. She takes my plate to extract the eggs, and brings them back (unsurprisingly) completely overdone, first in Elvia's hands, then in Adalia's for her to serve; we send for a refire, and they come back correct 7 minutes or so after I've already finished eating. Considering the hassle it took to get them, I couldn't trust it enough to eat, leading them to waste as well. After all was said and done, the GM Amer comes over to see how things were, and was thankfully helpful and understanding of our situation. Here's the rub: I was initially willing to overlook the steak, the home fries, and even the eggs if the error was properly ameliorated. Adalia and Amer both did very well, and I'm grateful for them for that; Elvia, on the other hand, managed to break the chain of competent customer service by directing the server to handle the problem in a way that was set up for failure (if you mess up an egg, it's an immediate refire because of how the egg cooks in the first place -- Amer also arrested to that policy) all without addressing us and taking accountability, due to negligence or whatever else. Not only that, but when sending the incorrect eggs over the second time, she couldn't even bring it to us herself--it would have been easy, seeing as she was the one that originally had them--and left Adalia and her tip to potentially take the fire if the patrons happen to be angry. Mistakes are fine--everyone makes them--but I'd describe this as cowardly more than anything else, and I take issue with that in particular from a leadership standpoint. While Amer graciously extended an invitation for a better experience next time, I can't say I'll be taking him up on the offer when their service and food are this misaligned; unfortunately, a disappointment overall.

What a great place !!! Went last night once more with some friends . Happy hour not only consists…read moreof drinks, but , blue point oysters for $1.00 each . They are always fresh . The tuna tartar also with happy hour is delicious and fresh . The staff is very welcoming. The crowd is always mixed but mostly on Tuesday's is a bit older which is great !! Definitely a place to check out !!!

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Beer Garden Bar and Grill

Beer Garden Bar and Grill

4.1(15 reviews)
3.5 mi

We were at another tavern that closed and we wanted a place with food so a friend of us suggested…read morethe beer garden. I was unaware that it's open from 6:30 AM to 4 AM every day with full food holy crap what a great option we walked in and they had karaoke and like a Spanish Irish flag Alice the owner is Irish and her children. I have Mexican. What a great combination totally inclusive for this place parking on the street so that's a little tough I had the fish and chips and they're hot chocolate so good the bartender Val was very nice as well and he was quick to get her food order in and very nice if you bilingual speak only Spanish or speak on English this is a place for you a little team I believe on the weekdays so I'm gonna check it out that day because there was a lot of music going on!

Came here with my dad for lunch. I had high expectations coming here. Ordered two cheeseburgers…read more However at 11:30 am they only had one bun left. So I ordered the fish and chips. My father thought the burger and fries were good. I did enjoyed the fries a lot. However, the fish and chips is the greasiest, wet fried fish I ever saw. Really unappealing look. I tried to eat the fish which was very soft but dripping wet. Complained about it snd got it taken off. I would try a different dish and strongly urge you to pass the fish and chips. Zoom in on the plate and look at the pond of oil.

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Five Guys - burgers - Updated May 2026

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