I was next door in the dollar tree and the smell bought me inside the peanuts are awesome the burgers even better

As we walked in the manager was telling the employee at the register to clock out and work the register for 45 mins and then clock back in.. while we were standing waiting to place our order. Once he "clocked out" he said I can't use the register so she came over and said whatever clock back in I'll take your time later.. Once he finally took our order the manager and the other employee standing next to him were talking extremely loud and unprofessional.. The tables were all dirty which wasn't apealing to any guest coming to dine. Only plus side was the burgers they were very good... read more

Great burgers & fries. Wait time is lengthy so hopefully you're not hungrier than a hostage when you arrive. They charge separate for everything so for a burger, fries and drink it'll run you about $10. The burgers automatically come double so if you can't handle the cholesterol lol order a "little burger" which is 1 patty. Otherwise, everything is worth it. It's fresh, they don't skimp on ingredients & for now the service is great. It is very busy but hey a great burger is worth it & Five Guys burgers are WAY better than Shake Shack if I must say! read more

There are so many burger locations opening up and sometimes they offer other "specialities" on their menu (ie, Shake Shack or Cheeburger Cheeburger) that I find Five Guys Burgers and Fries to be the cheapest and tastiest option around! For 5 dollars you an get a burger and put ANYTHING on it you want. The small fries are large enough to share and they have free refills! If you get impatient about the wait, they offer you free peanuts which are rather tasty. read more

I kept hearing about this place so I took a chance. I was pleased and disapointed at the same time. Burgers were good but the fresh cut french fries were a soggy mess. read more

Five Guys - Good burger soggy fries. - Burgers Near Me - Pelham Manor, New York

One person in multiple roles: counter and cook. When I entered its only her in the service area. I wait for her to finish an order as well as turn burgers over on the grill. Finally, she takes my order very politely and returns to the grill. She still alone. After some time a young man comes to the eating area and a minute later a woman comes to work at the cashier. The multiple role employee leaves the grill area, the young man is no longer present but the lady checking the receipts is still there. She's there for some time. When she's completed her task at the cashier she moves to the cooking area and puts on gloves. By the time my order is checked the fries are burnt, the burger was okay. However serving brought food that is burnt is not COOL even with a smile. read more

I wanted to spend some quality time with my daughter today & while we're over here in Pelham Manor shopping I thought we would stop at Five Guys to get something delicious to eat. There's about 5 people in line with only one person at the cashier. While my daughter is waiting in line the cashier is just talking it up with his co-workers. Also a random guy with his girlfriend walks in and he lets him cut the line and pay without having to wait in line like everybody else. Finally after about 10 minutes later it's my daughters turn to order. She order a large fry with two fountain drinks which comes out to $15.00 which I would only know because she saw it on the credit card terminal. Their receipt paper has pink stripes all over it and faded ink without being able to see the amount of anything. As I just want to get my unsweetened ice tea guess what? IT'S SWEETENED!! At least we can eat our fries with vinegar... but we didn't because they didn't have any. Five guys you can do better!! read more

Super good burgers, fresh fries, nice and helpful staff BUT this five guys was DIRTY! There was paper towels all over the floor the tables were sticky and dirts bathrooms were disgusting. This place would be soooo much better if they swept and mopped :( read more

Decent during the day but dirty with bad service at night. Employees joke/stand around while messing up orders and not cleaning up eating area for patrons. Got one of the orders wrong and when they said will redo they forgot for 10-15 minutes until We had to ask again. read more

Pickup orderers are never ready, employees are rude and snappy and orders are incorrect an unacceptable majority of the time. Don't go to this location. Corporate needs to do some more training or employee replacement. read more

This five guys is very good, with excellent staff and orders are out pretty quickly. This is my to go spot when I am craving a burger. Make sure you get a fork if you order many topings !! read more

A Burger Joint is NOT A REAL Burger Joint if they DON'T serve MILKSHAKES!!!!! I had 5 guys once b4, if I'm not mistaken in 2013, I enjoyed it, but the problem & reason for me not returning, was the mere fact that they didn't serve shakes!!!!!! Fast forward to the present, after reading YELP reviews & seeing pics, that's no longer accurate. So here I am!!!! Ordered the cheesburger(2 patties) w/lettuce, pickels, onions, ketchup and mayo. Lil fries and of course A MILKSHAKE(oreo) normally 100x I'm on that strawberry. It says free toppings, but for the price I'm sure they factor in toppings. My order came to $17.90, but I'm not complaining. The burger was WELL DONE(we don't eat nothing that's pink in the middle) & VERY G00D , as were the fries and for a small, they give you PLENTY! The Shake was G00D & THICK. Cleanly dinning area, professional employees, an impressive shake selection. Overall satisfying experience, must say, it's NOT going to be such A loooonnnnnnggggg period between my next time here. 5 guys Really climbed up the list on my Burger Chart! read more

Five Guys - The Aftermath - Burgers Near Me - Pelham Manor, New York

Keeping the quality of the other Five Guys I have been though lowering on the price What more can you ask? A very well priced yet not so fast foody place I defiantly approve Great friendly service as well. read more

I like their burgers and fries, but i'd go to a few other places before this option. They treat you well, and aren't slow with their service. read more

rotten lettece when lettece is supposed to be re called got me sick ruined 5 guys for me

This is the best Five Guys location, their are always friendly and get you your food pretty quickly. The burgers are AMAZING!

I am a huge fan of Five Guys and I go to this place often. However, the last time I came here, I noticed that the employees failed to sanitarily prepare the beef. They did NOT change their gloves after handling the raw meat, and contaminated the cooked meat and other condiments with their dirty gloves. I was so surprised by this and won't be coming back being that it's so easy to get sick from this kind of practice! read more

Great burgers, awesome fries, friendly staff..do you need anything else?

Solid burgers and fries. The prices are fair...and you can munch on free peanuts while waiting for your food. I give it 3 to 3.5 stars.

Everything is good in here the shake are nice and thick price is a little high but it a great burger and they load you up on fries.

I ordered through GrubHub delivery and I have to say I had a very bad experience. My My burger was soggy so much so that my bun was dripping in oil and it was soggy. Not a very delightful thing to eat. My fries were also burnt limp, had no crunch, and weren't even properly salted.I expected so much more from a place that prides in making the best quality burgers but was greatly disappointed. I'd rather eat Mc Donald's than eat here. read more

Ordered from Postmates, got a cheeseburger and regular fries with a strawberry milkshake. I've been to the five guys on 34th street and 42nd street and in my opinion the food taste the best at this location (so far). Everything about the taste, especially the cheeseburger which I got with lettuce, tomatoes, onions and pickles, was fresh and perfect. Fries were tasty! (needs ketchup or else they taste a little dry tho), nothing was burnt, no complaints. Buuut - my only complaint being that Five Guys should update their Postmates account to let customers know when certain items won't be available for purchase. I never received my milkshake because the app information hadn't been updated, apparently the machine was broken at the restaurant and I wasn't informed until the delivery guy got to my door. Just let customers know so they won't order for nothing - had to clear that charge with Postmates. Other than that, I would definitely come back for the quality. read more

We had the taste for Five Guys and didn't want to drive to our usual place in the rain. We searched for a closer store. We should have went to our usual. When we walked in, it looked like they didn't clean the place in a week. Normally I would have left seeing the filth, but the line was clean and so was the cook. But the guy taking our order, who I presume was the shift leader looked like he didn't bathe in a week. We placed our order and proceeded to walk to the back to pick it up. We were walking on peanut shells and kicking garbage out our way, just so we could walk. I said something about the dirtiness of the place and the shift supervisor sent someone to clean. A customer should not have to tell you to clean your place. It was crowded and the guy cleaning said do you want me to clean off a table for you. As I pried my shoes off the sticky floor I gave him a look and he apologized for the mess. I will never come back to this place. I wasted my money because all I kept thinking about was the nasty environment that it came from and didn't want to eat. I hope corporate reads this and does something. The only thing in there clean was the cook making my order! read more

It's your typical Five Guys, what separates this from the rest though, is that the crowd can be overwhelming. I went in during the afternoon on a Sunday but the lines were reminiscent of Black Friday. Eventually the hype of the place will die down, I can understand why it is as crowded as it is though since it's the only Five Guys in proximity to Westchester/Bronx that doesn't require crossing a bridge. The food is basically that of any other Five Guys and the inclusion of Mr. Pibb and Mello Yello at the fountain is always welcome. read more

Worst customer service the staff Is rude and gives you dirty looks when asked for anything extra really dirty place and always mess up my order definitely doesn't live up to the name worst location I've been too read more

Solid fries, friendly staff. I will always choose Five Guys over Smashburger. The fries are crunchier and don't come with hair in it. I also like this location because it's not really crowded and much cleaner than other locations. It seems fairly new, so hope this level of customer service/cleanliness is maintained. read more

Burgers and fries are great, but don't look at the calories!!! Will def make you think twice ;)

I was going to update this review thinking I only gave them 4 stars. It was five before and wish I could give them more. The food is great, but that's not pushes me over. It's their service. The guys behind the grill and the woman who cleans the dining area are just amazingly friendly. It doesn't feel like a fast food place for us. Really feels like a family restaurant. read more

Best burger I have ever had!!!!!! Very fast and I can actually taste the potatoes in the fries and the beef in the burgers! They actually get their potatoes from a different place everyday! So moist, juicy and succulent and they really do give you a lot of (trans fat free) fries! We ordered a regular order of fries and they gave us enough to fill the bottom of the paper bag. Awesome free toppings too! read more

Great burgers and fries surprisingly! Need I say more?! Kind of greasy at times but it's worth the heartburn afterwards, trust me!!

I live in the Bronx, this resturants on the border line with Yonkers which is far from the Bronx if you don't have a car. These burgers are so good that me and my brothers take a 2 hour bus ride once or even twice a month just to go eat here, they are so good in fact we have to order 2 burgers when we get here, we spend at least $50 bucks on each visit because we even take a burger and fries to go. I love this place so much I'm thinking about becoming a franchise. Unlimited peanuts, and the drinks are free refill all you can drink, they basically dump a ton of fries in your bag like literally one order of fries can feed two to three people easy; the atmosphere is great and its in Pelham Manor Mall tons of places to shop after eating here, what else could you ask for? read more

Good food, and the burgers are great. The orders come out a little slow but its worth it. The fries are the best part.

This bacon burger is the messiest delicious thing I have consumed thus far. Ketchup on each slab of meat throw in some fries and watch your toppings shoot out all over the place. Fetus baby meet food baby read more

I live down the block & I used to come here at least once a week. The burgers are great because you can make your own. The also have hot dogs. I love their Cajun fries! They also have free peanuts to eat while you wait. The line isn't too busy so they have fast service. read more

We really enjoy Five Guys. My husband loves their burgers and so do my kids. It is great that they have hot dogs and grilled cheese sandwiches. I just wish they added some chicken or maybe a salad. Even though the line might by long it usually goes by really fast. Their fries are yummy. Just note that if you are allergic to peanuts you should stay away, they have peanuts everywhere! read more

I know I shouldn't, but I get a burger from this place about once a month. They are so addictive. You need to be patient because it gets crowded, especially at night. I always get the little bacon cheeseburger and the fries. The fries don't have a lot of seasoning which I like because I would like to control how much salt and pepper I want on them. I also like the free peanuts I can munch on while I'm waiting for my burger to cook. Good food. read more

For a great cheap and cheerful burger, GO HERE. Fast, friendly, delicious! The free peanut "appetizers" are a good idea and the fries aren't the best, but the burgers ROCK! read more

Food poisoning. Obnoxious disinterested employees. A sad representation of a pretty good brand.

My boyfriend and I usually love Five Guys but this one sucks. He got a burger and fries to go and the fries were literally so soggy they were falling apart. The burger was soggy too! How is that possible? And it was really obvious that the fries were cooked in old oil. It was disgusting. I've been to 5 or 6 Five Guys in various states and this is by far the worst, Five Guys needs to get this branch up to standard because it would be great to have a good Five Guys close by! But this one sucks! If your food can't last for 10 minutes in the car you should redo your recipe! The second star is because the burger was edible and I really love the drink machines. So many options. read more

I really like this place. The burgers are great, not greasy like some people say. Lots of toppings to choose from, or have em all-that's what I do. It is messy, but it is also delicious. The fries are good...not my favorite. For some reason mine are always slightly overcooked. But whatevs they got cherry Pibb on tap, and I fully support that. Oh if they're busy, have some complimentary peanuts while you wait. You shell them yourself and I don't know why but its kind of fun. read more