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    Five Guys

    3.3 (92 reviews)
    Open 11:00 am - 10:00 pm
    Updated 1 month ago

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - Five Guys

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    Reviews With Photos

    Salted caramel milkshake,- getting ready in the freezer
    Ameil S.

    Popped in to five guys today after seeing the TikTok review of the grilled cheese sandwich with patties. I received excellent customer service I wish I had taken her name. She was amazing. Ordered a double patty. Grilled cheese with lettuce, tomato, mayo, and grilled onions. I went ahead and got large Cajun fries and a salted caramel milkshake. The burger is a definite 10 out of 10 customer service was a 10 out of 10 but the fries were a one out of 10 they were too many fries and they were not good. I don't think they would've been great. Had they not been Cajun and spicy I just think it's not good fries the place was empty and clean and it's fast food so there's no ambience to speak of but definitely go get the grilled cheese. I would not go with two patties next time. that was too aggressive but one patty with whatever toppings you want and you will have a delicious burger.

    three foil packets of food on a desk
    Cat D.

    Incompetent workers. I ordered through the app and it said it would be ready in 7 mins. I get there in 10 mins. The app is under my name, but My husband ran in to pick it up. Keep this in mind as you read on... He goes in there, and the food wasn't even made yet! On top of that, they had run out of to-go bowls. The worst part: the cook addresses my husband rudely, "yo CATHERINE, we ran outa bowls...what do you want me to put this in?!" ARE YOU F'N SERIOUS?! That made me so tight! How incompetent and unprofessional are you?! I don't know if there was a manager but a woman kept apologizing and gave 2 large sodas for free. Because I don't know their names, I'll just state what shift they were working: Monday, Dec. 28th. My order said it was ready at 7:47pm. We didn't leave until after 8:10pm. We ordered 2 bacon cheeseburgers, no buns with jalapenos, mushrooms, pickles, and peppers. Simple enough, right? Dude didn't even have to put buns on it. Then had the AUDACITY to address a man with a woman's name and ASK HIM what he should put the food in!!!! FIGURE IT OUT, numb nuts! After a long pondering he put them in foil. :::sarcasm::: GOOD F'N Job! That must've been so hard! Good thing you can see them making your food because this guy seems like the type to spit in your food for making it harder for him. Un-freaking-believable! Will NOT be coming back to this spot. I came here in a good mood but that guy flipping burgers ruined my appetite. He was rude and straight up disrespectful. If he was having a bad day, keep that crap out the door. I came for the burgers, not your attitude. He was petty, and so now I will reply in kind. I will be filing a complaint. Tip: there's a Smashburger across the street. Save yourselves the attitude.

    Dinah A.

    I had great customer service experience! The cashier was friendly and helped me pick the best sandwhich combination. I ordered small bacon cheeseburger with a whole bunch of toppings! The best combination is to have A-1 and BBQ sauce on top, soo freakin good! I also like how there are peanuts for you to snack on while you wait. The burgers were done in a good time. Very flavorful!

    Drinks and peanuts
    Chevel M.

    Little cheese burger with everything that is loaded was good filling service was fast

    Fries
    Dale J.

    This may be the best Five Guys in the Bronx and Westchester area. The ones in White Plains always seem to give me burnt fries. I say that that to say this I have never received a terrible fry from this location. The burger themselves are always on point. My biggest joy at this location especially is there customer service. They never seem to mind to most reasonable request. They will also work with you here with making the secret menu items off of the menu. They do offer one of those new choose your flavor drink machines which seems to be the statndard at all Fives Guys locations. I 100 percent recommend this location.

    Working on my burger
    Ralph R.

    Okay this is our frost time here, some let's see how the burgers taste, when we try to come in here the first time we saw this place, the line was going out the door. We then said to each other that we had to taste this awesome meal. Wow the burger are great! Love it and that are huge, this is the second burger I had to cut in have to eat. By the boss got his hot dog under control

    Little Fries... or what's left

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    2 months ago

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    11 months ago

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    15 years ago

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    5 years ago

    Service is horrific ordered burger with ketchup and Mayo but got ketchup and mustard. They respond oh well

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