The service was good, the ambiance was family friendly(as if most burger places aren't), and the food was good. They give a huge serving of fries, so that's where the value comes in. read more

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Ordered 1 small fry and it overflowed the whole bag. Moneys worth a lot and good service and good time. read more

Five Guys - french Little Fries - Burgers Near Me - Pearland, Texas

Love the Hotdogs here n picked one up to go just days ago. Very delicious, juicy, cured well, beefy and the bun for it was good too. I don't even need one topping on it either, but once in a good while I'll add one or two. This is the closest to a good N Y hotdog down here. Great service as well. read more

So five guys has burgers and hot dogs ... yea the name of the restaurant and having " hot dogs " OOF . Anyways. It's your very overpriced dunked in grease of a burger which is pretty good just it's to much to give ya a stomach ache . Plus the fries are the best part of the food . The staff definitely have that attitude that ya wanna throw some fired grease at em . The inside of this place is definitely dirty and not cleaned . Overall it's eh . read more

Manvel Five Guys the food wasn't bad but the employees gossiping with fellow high schoolers using curse words like they're hanging at the club. Then use the bathroom that has 2 rolls and it's almost out of toilet paper while you're hanging with friends is not acceptable. Then go to talk to manager and she's the female in the group joking around. Having fun at work is acceptable within reason as long as everything is stocked and cleaned especially the bathrooms. read more

It had been a long while since I checked out Five Guys so I was overdue. I stopped by on a Tuesday evening for a late dinner. You order at the counter and then they call your number when your food is ready. Five Guys has a simple menu. Burgers, hot dogs, and fries for the most part. And you can customize your toppings and sauces and all that good stuff. I went with a bacon cheeseburger with a small fry and a drink. One of the things that Five Guys is known for is that they give you quite a generous portion when it comes to your fries. They'll just pour them into your brown paper bag so it's overflowing. And you can also go with Cajun fries if you want a kick. The burgers aren't as large but they do have a nice griddle on them. And they also have complimentary peanuts. You won't leave hungry. I'd put Five Guys in a similar echelon as Shake Shack and In 'n Out. I will say I was surprised at how pricey a meal is here. It's not what you would expect from fast food. read more

Customer service was horrendous the cashier got mad at us very easily because we had trouble ordering .. we never have had Five Guys and for this first time experience I would never recommend this place to anyone. Every person working was staring and talking bad about us which is extremely disrespectful and UNPROFESSIONAL . Would not recommend this location specifically , if you can not handle the stress of working fast food then do not work here it is as simple as that. Please double check yalls orders because they will definitely get your order wrong , Atmosphere was unwelcoming and threatning especially when everyone there will be talking crap about you. read more

Food is extremely overpriced I can get a meal at McDonald's for 7$ , the cashier working was extremely rude if you can't handle the stress of working at a food place then do not work here it's as simple as that. I do not recommend this place at all if you hate disrespectful people . Everyone working does talking mess about you and your family while you are still in there at least have the decency to talk while we are not there . -10 stars if possible . read more

Burgers are amazing BUT WHY ARE YOUR FRIES ALWAYS SO GREASY AND SOGGY?? It tastes amazing but the texture is just putting everything down.

The employees at this location just ruined my experience at my favorite burger restaurant. I usually spend around $75 each time I visit feeding my family. On this day after driving 20 minutes out of our way i was lied to for no reason. I was told that they were out of fries. I inquired as to why and was told that they stopped serving fries at 9pm. I refused to believe that they were out of fries, after I saw 4 out of 6 employees scatter to the back, I was then told that they were understaffed as the next reason they didn't have any more fries. After I told the young lady that I just saw 6 people gathered together, I was then told the store would be closed before any of the fries were finished. My kids told me don't worry about it dad we are hungry we can go somewhere else. Had I been by myself I would have spoken to the manager. That was unacceptable for such a great franchise. read more

Really good food and service . Prices have sky rocketed over the years and fries are greasy. You get a lot of fries for your buck but they're so coated in oil they need to be double bagged for takeout option. All in all, good food read more

I ordered a BLT, Grilled Cheese Sandwich with Jalapeños, and Cajun Fries, all to go. Before I start, I'll say now that I was slightly disappointed by the unvaried menu options, and I'm not likely to go back. Now then, the BLT wasn't the best I've ever had, but it was up there. The Cajun fries could have been slightly spicier, but they were evenly seasoned, a major plus. The Grilled Cheese was good, the bread was toasted evenly, and the cheese was a nice temperature. read more

Five Guys - Burgers Near Me - Pearland, Texas

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Food is great! I love the fries they are well seasoned and the burgers are made fresh! It is pricey though for a meal.

I used to love Five Guys. Seriously they have good burgers. But last order I got with them using Uber Eats they didn't include half my order. It was expensive! And they told me I had to handle it. Nah. Wasn't my mistake. And they lied. Waited two hours for the to handle it. That's stupid. I'm truly disappointed in them. read more

Five Guys - Love their burgers! - Burgers Near Me - Pearland, Texas

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Very disappointed. I usually get good food from this location. But this time I ordered online. They missed half the things in my order. read more

Five Guys - a hamburger and a salad with a price tag - Burgers Near Me - Pearland, Texas

Just had an order delivered via uberEats. Order was messed up. Bacon cheeseburger had no bacon. One burger was only supposed to have ketchup but got mayonnaise on it. Ordered two regular fries and they didn't even fill the cups up much less add the traditional extra scoop per order. I don't expect hot food from delivery but you could at least get the order right. read more

Went because my son loves this place. Eh! I think it's pricey for what you get. The burgers are small but tasty. I asked if the BLT came in a toast or a burger bun and was told toast. Apparently not! It was okay. The fries were pretty decent. Would I personally go back... nah!! There's better burgers out there for the same or better priced. read more

Ooo who else loves cheese burgers with a side of unidentified hair!!!!! Look at the picture I posted. Oh boy oh boy I didn't even bother telling them. Just kept my fries.. read more

Five Guys - Ooo who else loves cheese burgers with a side of unidentified hair!!!!! YUMMMYYY - Burgers Near Me - Pearland, Texas

The customer service was good but the food could've been better. They claimed not to have the fries we wanted and my boyfriends burger was sloppy and over saturated. read more

Tried this location before and called corporate office but no response and still no changes...Please don't waste your time. COVID is really real no need to be in nasty places. read more

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Prices went waaaaay up! $18 for a little burger with little fries and a regular drink. Crew is unprofessional and seem to play more than they work. My burger was missing condiments; I feel like I should at least be reimbursed for the mustard they forgot to add since it was probably a good $5 in itself based on their expensive pricing. Also, drink machine was filled with water (or clear liquid), not soda. read more

Every time I come here I am disappointed. The burgers are small and I'm always hungry when I leave.

I take back what I said about Five Guys giving out those tiny cups for people wanting only water. I know why they have the policy, but I didn't think it ever actually happened. I was wrong. On my last trip, I saw an obese, twenty-something female (who dressed like she was a lot more attractive than she really was) request a water and fill her cup with Coke. It's because of idiots like her that places have the tiny cup policy. So I won't complain about it anymore. And if you are that girl, and you happen to read this, stop being a cheap douchebag. Next time you want a soft drink, pay for it. *steps off soap box, freeing it up for the next jerk* read more

I ordered the cheese bacon burger and Cajun fries. The burger was amazing cooked well done and tightly packed. They made my fries fresh when arrived, overall very good crew. read more

everytime i ordered for delivery how hard it is to add ketsup to my order, McDonalds would have done a better job.

When I was at Seattle, I visited this shop quite often as I liked my burger freshly made and the price was reasonable. Yesterday I decided that I should check out this location as it's been too long since I had Five Guys. I am very disappointed and I don't think I will go back to this location. I went there with my partner and we ordered 2 burgers, 2 drinks, and 1 small fries. The guy wanted to charge me over $30. Instantly I knew it's wrong and I pointed the error to him. He tried to argue with me and convince me that he is right. I had to told him three times he was wrong to have the error fixed. I don't like the fact that he keeps arguing and then no apologies when he corrected the error. The whole process made me feel he is dishonest and tried to cheat. For everyone visited this shop, I recommend you to check your receipt. read more

I placed a to go order online and went in to pick it up. As I waited, I noticed a young lady going between the burger station, fry station, and cash register. I observed her handle cash, dig in her ear multiple times, pulled her hair off her face, bag orders, serve fries, etc... and never once changed her gloves. She rested her hands on counter tops and rubbed her clothes with the same gloves on and proceeded to handle food! I watched for about 10 minutes, maybe more, and decided I couldn't stomach it any longer. I asked for a refund, which has yet to be credited to my account, and left. Sooooo disappointed with what I observed because I went to this location often using their curbside service. I saw all I needed to see. Definitely won't be back. read more

The burgers are good but if you are in a hurry don't stop by the service is pretty slow. For one cheeseburger they took too long in fact I'm still waiting as you red this! Smh read more

TLDR: Bland Beef. Service lackluster. Didn't even put all the toppings I wanted. Nuts too salty. Fries too salty. I used to like Five Guys. Area: (4/5) -Right next to a chipotle. TBH, we were heading to the chipotle in Pearland and once again, the line was too long. We deterred here to Five Guys instead with no waiting time. Area is clean (well, some tables you have to wipe the crap off first) and spacious since it was near empty. Service: (2/5) -Maybe it was 7pm near night time so maybe the service wasn't too good. But the cashier guy asked what we wanted and I started to proceed to my toppings. For some reason, halfway through, he kind of dozed off and looked to the side. Then he looked back at me and asked what I wanted. I was really confused but I just said what I wanted again -Later on, when I noticed I didn't have any Sauces (I requested A-1 and BBQ and which was printed on the receipt), I went to the front where there were no one manning the cash registers. There were only 2 people in the open kitchen at the moment. One guy was doing something and the that lady was kind of pacing around. She looked at me and then away like she didn't want to acknowledge me. I kind of stood there for about a long 30 seconds and I finally raised my hand to grab her attention. At that point, I was kind of annoyed she made me standing around like that. Food:(2/5) -I used to go to Five Guys all the time but the last time I went was maybe about 3-4 years ago. I honestly liked Mooyah better and I went there as my new burger spot. -My hamburger (2/5): The beef was dry and bland as it can get. The toppings soaked through the bottom and made the bottom bun soggy and making it easy to crumble under prsssure of my hands. I couldn't eat it like a burger and had to rip pieces and scoop the fallen sides into my mouth. I also indicated my burger didn't come with all the sides I wanted. -Fries (3/5): I love myself some Cajun fries but these were hella salty for some reason I don't remember these being salty but they were. I did not review and revise to save time. read more

Five Guys - Burgers Near Me - Pearland, Texas

Literally the worst burger I've ever had, I called and placed an order before going to pick it up, paid over the phone and even left a Tip with the $70 dollar meal I had ordered. The entire order was messed up, they put jalapeños on the two kids burgers that I didn't ask for, every single burger was soggy, and felt like they were dipped in water, the only good thing was the fries, honestly super poor customer service. I don't usually do ratings, but for this bad of an experience I had to.. downloaded yelp just to do it. read more

Five Guys - Hamburger - Burgers Near Me - Pearland, Texas

I came for the first time last night. I have always wanted to try this place but my other half does not eat beef. So they went to Chipotle next door and my daughter and I went to Five Guys. I have to say I am really impressed. The burger was the best! I am usually a Fuddruckers kind of person but this place has it beat. My daughter enjoyed her hot dog as well. She ate it all! I was only allowed to get a bite. And it was good! The only down fall about this place is that you have to buy everything separate, so that makes you bill pretty pricy. I got a single bacon cheeseburger, my daughter got a hotdog with cheese, and we both shared a med fry and med drink. That was just a little over $20 buck. But all in all, I was very satisfied. read more

Burgers are on par with Whataburger or any other burger place. What keeps me going back is the fries. We get both the cajun and regular fries. They come out hot and plentiful. They are sooooo good. Staff is friendly and place is clean. can't complain. read more

Everything you need in a burger joint. Little on the high side price-wise but that's how it works with quality food and consistency.

Greasy fries in a cup, too much seasoning, burgers oh I don't really remember the taste because the lack of spices in the meat. I remember something terrible and nasty happened to me when I went something dealing with the restrooms, and the staff. Maybe I came out of the restroom with tissue paper on my shoe and got laughed at. Don't really remember but maybe. read more

Whoever told me that Five Guys Burgers and Fries was good was taking me for a long ride. After hearing that 5 Guys was better than In-n-Out Burger and Smashburger, I had been itching to go there. So today, when a coworker suggested that we go there for lunch I was all in. We arrived just after noon and went inside to what was a fairly empty place. I ordered the Little Bacon Cheese Burger which is a single patty (very tiny) burger as opposed to the regular one which consists of two. Add to this a small fries served in a 12oz cup and a regular iced tea - all for $12. Sadly not only is the burger not better than Smash or In-n-out its not even better than McDonalds. Where do I start? For one, the bun is a wonder bread bun that is of the cheapest quality possible. Nowadays where most restaurants strive to be innovative and more importantly healthy, these guys serve their slop on a bun that rivals a hotdog bun from the Dollar store. The bacon was burnt beyond recognition and thus also inedible. The burger besides being miniscule and severely over cooked had a very unpleasant taste to it. This is no more a 100% beef burger than the one served at McDonalds - but at least the McDonald's burger tastes better and is considerably cheaper. The fries on the other hand where not bad but not enough to make up for the awful taste of the burger - the iced tea was not bad, but since it was machine made not too much credit deserves to be given here either. For $12 I had the worst burger that I have eaten in probably a decade - I could have gone to Fuddruckers had a real beef burger and enough money left over for a Milk Shake. Not only would I not recommend this place I would downright advise against going here. Really really bad! read more

Worse restaurant I've been to. They forgot my order until I asked. Then they gave me a burger that had been burnt so badly that it was crunchy and make the worse taste in my mouth for hours. Thirty five minutes later a burger and a 'sorry'. I used to love Five Guys but I guess all good things come to an end !! read more

Place was fully staffed but overall the experience was a bit disappointing in terms of cleanliness of the business. Place was a bit dirty and I had to carefully redo my order a couple times to get it correct. read more

Five Guys - Hidden Menu - Burgers Near Me - Pearland, Texas

The staff needs a retrain on how to greet its customers not very pleasant to deal with and this is 3rd time at this location and same ??? read more

Five Guys - The only concern here 3rd time here snd the staff have no chill, #Rude #NotHappy #poorAttitude - Burgers Near Me - Pearland, Texas

I actually ate here by mistake when I planned on eating at Chipotle. I have to say the workers are very nice people and they look like they work really hard. When I was alone at the store they kept on checking up on me if I needed anything, which I found to be a nice gesture. I will go back and I would definitely recommend this place. read more

We ordered with Uber eats and only got half our order. When we called 5 guys the "district manager" was beyond rude and didn't offer to help us get the rest of the food we ordered or anything. We will never use Uber eats again and we will never never eat at 5 guys. read more