Love five guys! Best burger chain going. Love the works! Love big orders of homemade French fries! Gotta love this place. Just get out of your car people! It's worth it!! read more

Stopped here on Sunday night at 8:30 pm thought I'd give myself a treat after driving all day. I ordered a cheese burger, medium fry and water.in the past I've enjoyed five guys and thought there burgers were hand made and way above average. Well not anymore, my burger which was nothing special, not as good as a Wendy's burger, of which I haven't had for many years. The fries were just ok and the peanuts they were soft, not as good as the ones they sell at Menards. all in all it wasn't worth the 18$ plus change. I was also told they are closing in 9 minutes so I guess I had 9 minutes to finish my meal and leave. I might also add the entire floor had some kind of grease on it that made my shoes extra slippery. Not good. read more

These five guys made us pay for everything separate like who makes u do that thank you

I haven't visited this location in some time, but during my last visit, it was pleasantly quiet with very few customers--an atmosphere I truly appreciated. When my grandfather asked the cashier a question, she didn't have the answer immediately but took the initiative to consult a staff member in the back. While I felt the process took slightly longer than necessary, it wasn't a major issue. The food, as always, was excellent and made the visit worthwhile. read more

Poor Service, my take-out order was not ready when I asked it to be. Manager was very dismissive about the failure

Wow. I know they have good burgers and fries, but they are to rich for my blood. Been a long time since I went there so I thought I would splurge recently and stopped by the store on rangeline in Joplin. The place was literally empty and it was about 1230pm. I looked at the menu and after mentally calculating it was going to be close to $20 for a basic burger deal i turned and ran out the door. Drove down the road to Cheddars and got a cheeseburger and fries for $8.99 read more

The food here was great. I had the grilled cheese hamburger. It was pretty good. They gave a lot of fries. The service was fantastic. The ambience was casual. read more

Five Guys - Outside the restaurant - Burgers Near Me - Joplin, Missouri

There are always local, one off great burger places in most towns. Finding a chain that delivers that home-style high quality burger is rarer. We all know about the free peanuts and the Coke machines with all the flavors (which I never like as all the drinks seem to blend together and none of them taste great). But they also have the best fries and are hugely generous that my wife and I always split an order. They have more options you to dress your burger than nearly anyone and then they do the extra little things like having Malt vinegar for the fries or grilling the onions if you like it without charging extra. Let me write about this visit on Sat. the 29th. Its the middle of the COVID-19 scare and everything is on lockdown or curbside service or closing. The owners were the only people working, a husband and wife team we think. They let all their other employees go home. You were allowed to come inside to order then they would bring your food to your car window. Despite working along, they had great attitude, worked fast and served us with professionalism. I want to praise them for sending their team home but deciding to keep working themselves for us and to keep income coming in to protect their business os it can be there when this is all over. Great food, hard working owners/managers, and professional positive service. Well done! read more

My husband wanted a "good hot dog" so we tried Five Guys. First, the 1/4 lb hot dogs (like Costco or Sam's) start at $6.99 and go up. We ordered a hot dog, a bacon dog, and 1 chocolate shake. The bill was $22+ before a tip. Are you kidding? The condiments were too heavy (I wish we could have dressed them.) They soaked the buns, which then fell apart. The hot dogs were tough to bite through. The bacon was BLACK and cold. It was like charcoal. They must have taken previously cooked bacon and reheated it. I should have taken a picture. It looked like black leather. It was an inedible mess. Mediocre to bad overpriced food. Not again. read more

Good stuff! We had great food. Fries We're hot and fresh. Everything was as we expected from Five Guys. read more

After shopping out of town at Joplin's Academy sports, my brother and I decided to try your local Five Guys out. We parked and walked up- everything was very clean and tidy. The little sign on the wall before our order told us where our potato's came from locally-ish (fist-pump)... I love it when a restaurants keep up their charts, especially the ones visible to us. The employees were very helpful and played a big part of our order-taking as my brother had a few questions. They know what they were talking about and proved that fact as we got our order. There we were looking at our locally grown potatoes cut up into French fries. They were cut up and cooked to order they came out golden brown, and the taste of the potato was outstanding. The burgers are also cooked to perfection, the beef they used was excellent for our order! We will definitely be back to visit. Y'all made Monday's visit great! Thanks! read more

Five Guys - Burgers Near Me - Joplin, Missouri

I am not sure why this place is called "fast" food considering I've been waiting over n hour for a burger to be made. I mean I could have grilled my own steak in less time. If you want to stay up all night just for a burger and be charged $15 for it, I guess this is the place for you. read more

Card reader was down. Really every other store in area was ok. Not sure why I tried to go there.

Best fast food fresh burger and fries you can possibly buy, prove me wrong. Made to order burger, amazing fries, and yes some even have milkshakes. read more

I guess with any chain there will be some locations that are either not as good as others, and or they just don't care! My wife and I ate here a number of times, but our last visit we ordered a lettuce wrap, and we both got sick that day and the next. To make things worse I wrote to five guys and they didn't respond. We will make an effort to go elsewhere even when near this location! read more

We absolutely love this location. Their staff was very nice and very helpful. By far the best strawberry shake around.

I'm only giving them a 2 based on the service. They didn't open until 10 mins after 11, the employees seemed annoyed when I ordered. Maybe something happened before they opened and this is a reflection on management. read more

My second time having five guys and the food was amazing the fries were overwhelming I look forward to returning!!!! Yummmmm

Usually not bad for a burger except slow service. But would not eat here today. Both bathrooms are "out of order". Health code violation??? Think twice if the employees cannot use a rest room or wash hands?? read more

Great place to get burgers. The cashier was very helpful on my complex order. She made ordering the food very easy. The two managers there were very kind and helpful as well. Full of positive energy. The food was great and i received it quickly, less than 7 minutes and my order was ready. They were generous with their fries. Great experience. read more

Five Guys - Cashier was very helpful. 2 mangers was great 7mins & less. burger was amazing n dogs was just right.! N lots of fries.! F.O.E - Burgers Near Me - Joplin, Missouri

I was honestly surprised to be so disappointed with this restaurant after I had heard so many great recommendations. But the food was subpar at best. My fries were soft and unmixed (some super salty bites and some bland bites), my burger was DRENCHED in mayo, and the cashier was clearly trying to rush my order so she could go home (even openly asking if she could clock off as soon as she finished taking my order). The one thing I can say is that the portions were a good size and the burger was cooked nicely. read more

I hadn't tried Five Guys until today. It was about 2 in the afternoon. Not busy. I asked where they get their meat and no one knew. Anyway I was not impressed with their food. Tastes like Micky Ds. Wasn't worth the money. Was to loud and I won't be returning read more

What is not to love about a burger, cooked with whatever toppings you'd like for no extra charge. Just beware...a small burger is one patty and a regular is a double patty...I can't ever finish a double! A regular fry will feed 3 people and a large will easily feed 5 people! Also gotta love their coke machine! You can choose from 100 different soda combinations! read more

Holy high prices for a Dixie cup of fries and a mediocre hamburger. The place is empty at lunch. I give them 6 months before the doors close forever. read more

Open grill so you can watch them grill your first fresh. Not super fast but at least you're burger is hot when you get it. Big open seating area. Not really that many tables for such a big room. Only a burger and fries place so if you want something else don't come here. Lots of burger toppings to choose from. I got mushrooms on mine and there were only a few on the bottom. Double patty burger with cheese. Plenty of cheese. Juicy/greasy burger. Great if what you are craving is a good day food burger. read more

Love this place. Always good fresh food and a clean place to eat. Just with they had a drive threw when we are on the go. I like the smaller burgers are the size of other joints big burgers. A bag of fries how nice... read more

Horrible service. Super slow. I waited for 17 mins for cheeseburger. I finally went to ask management where my burger was after my number was skipped. They had no idea what had happened. I was given the nothing we can do about it attitude. I told them I didn't have time to wait for another burger to be made. They then told me goodbye. No offer of my money back. This establishment just simply took my $10.50 for a burger and coke and I have nothing. This is not the first time I've come here and had slow service. Be careful if you decide to come here. I also drive for ride hailing services. Imagine the conversations and how many times I will be telling this story. read more

Took honestly over twenty minutes for a burger and fries, and the place was almost empty. God help you if you expect to try this place during a lunch break. I won't be back. read more

Very good cheeseburgers and wonderful seasoned fries! I really don't go very much as it is one of the more pricier chains, but it is always consistent. read more

Five Guys is my favorite burger place in Joplin. The burgers are moist and flavorful with no skimping on the add-ons. The fresh-cut fries are delicious and the staff is very friendly. I love it when they make my burger right in front of me. read more

Sometimes you go to a burger place that is completely worthless, this is not one of those places. Five Guys crafts a burger so excellently and customizable that it's as though Chuck Norris himself is in the kitchen. If you try to compare this restaurant to the likes of McDonalds you clearly have no experience in burger consumption. If you are in the mood for a potentially life changing burger, this is the place. read more

Too overpriced. I make better burger. Would love to have a choice of meat I want to use for my burger))).

Great burgers just don't use the app to order. You may as well just go in. Our order was forgotten when we used it.

The burgers are not bad but not WOW either. Having the different toppings to pick from is nice. Burgers was made when ordered so service was slow. Fries was hot and fresh ( homemade not frozen). Staff was friendly enough. Big reason for only 3 stars was the price, $22 for 2 burgers and 1 medium fry is way too much. For that reason alone we won't be back. read more

French fry portions are shrinking. First 5 Guys that has not given enough fries! Hope it is a lack of training of staff and they fix it! read more

Five Guys - Amount of Fries are starting to shrink. Large is for 5. Must be 5 pygmies. - Burgers Near Me - Joplin, Missouri

Excellence! Great burgers, service, and price. Get the all the way. (: careful ordering a large fry. They're massive.

Went by for lunch at 11! The place was empty except for the help. Asked for my burger to be cooked medium and was told they HAVE TO cook them well done. I asked for them to NOT mash all the juice out because the last couple times I came in, the burgers were so dry. They told me all their burgers are juicy. No! They may be suppose to be that way, but they aren't. I asked again to no mash out all the juices. I was told we will do the best we can. What does that even mean? This place has gone down hill. We left and won't be back!!! read more

3 burgers ordered. 30 minutes and waiting. Wow. Staff inexperienced. Orders incorrect. Customers and staff all frustrated. Would avoid this locations. read more

if you are allergic 2 hot food, fast service, polite workers than this is the place for you. read more

Five Guys - Burgers Near Me - Joplin, Missouri

Had to retract previous 4* review. Placed order online. On arrival was told they did not have buns and had made an alternative arrangement. I refused stating I wanted a refund. Was pushed 5 more times to take the alternative. I insisted on a refund. They said ok but then continued to ignore my request for a few minutes, instead preparing other orders and taking new orders from others. Finally upon issuing refund, employee kept pushing buttons on the register in what seemed to be 2 minutes. I understand when stock is out, but you need to deliver superior customer service upon those failures. Their stock failure was exacerbated by a customer service failure. read more