The burgers are good, fries are tasty. Price is high for what it is, and everything is extra (fries, drink). No combo. I do love they have peanuts for whole you wait. read more

Was craving French fries so I placed an online order. Food was ready when I got there.

Fantastic food! Our burgers were perfection and they didn't skimp on the fries! I would highly recommend ordering on the app -once arrived, we were able to bypass the loooooong line of customers at the register, going straight to the pickup line. This easily saved 20 minutes. Staff were friendly and the food was hot and fresh! read more

Outrageous prices with a tip jar for bad food. I travel all over Michigan every year both high and low. One of the ways I test a new restaurant out is by how good they can make a burger. It sounds like it should be simple but unfortunately it is not. This is proven by the failures I have come across. And this place is suppose to be all about burgers. The Five Guys burger had barely any flavor. Use some type of seasoning. Maybe even a touch more salt. Perhaps find a beef with a better flavor profile. The grease went straight through the bun. Watch for excessive grease when pulling it off the griddle (come on!). I paid $11 for this? The fries are okay but the potato display bags and idea of freshness does nothing to make them spectacular. The skins left on is a perk for me so that was nice. Unfortunately for the cost and what you get, I will never eat here again. I'll take a Culver's burger over this any day. If I want something amazing I'll wait until I take my road trips. read more

The food is decent. I really lathe fries. The worst thing about them is that when you order online, you still, ALWAYS, have to wait a long time inside when you go pick it up. Im not sure if they will ever care to change that. It discourages me from ordering there often. read more

How many stars is "meh? This place isn't terrible but its not earth shatteringly good either. Lunch lines are long, the wait for your food is even longer, and when you get your order, its in a grease soaked, brown paper bag and some cheap, rough napkins thrown in. Decor is no-frills, red and white, retro diner. Without knowing the companies history, I imagine this place could've been started as a to-go lunch spot for construction workers or other manual laborers needing quick, heavy, hearty meals. And the burgers are just that- heavy and hearty. Fries are thick cut and heavily salted. I had a single (small size) burger with grilled onions, mustard, tomato, and catsup on it. Good but again not earth shattering and not exactly memorable. The food takes you through the day, which it was meant to do, but not allot of frills with the experience for what you pay. read more

Five Guys - Lunch is served - Burgers Near Me - Grandville, Michigan

Andres went above and beyond to provide some of the best customer service we have ever experienced. His friendly helpful and pleasant attitude were what you would expect at a 5 star hotel. Extremely sad to hear that he will be leaving. Whatever they are paying him, its not close to enough. read more

I just got DoorDash and my burger is completely raw in the middle. very upset about it. read more

Five Guys - a hand holding a sandwich with meat and cheese - Burgers Near Me - Grandville, Michigan

Delicious food. My sister has celiac (gluten free) and is able to eat their fries, as they are cooked without any other foods. It is nothing fancy, but very tasty. read more

Above average burgers, toppings and fries. The first thing you should be warned about is definitely the price. It's up there and I think it comes down to whether or not you like this food enough to pay for it. A friend and I got burgers, an order of fries and drinks for twenty bucks. In their defense, their food is probably worth what they charge but at the same time you could get a full meal somewhere at a good restaurant instead of here. My major issue is the portion sizes. It seems like they could charge less for smaller food. I always get the small fry and never finish it. While they're generous with portions, it sucks to pay so much for it. Very messy food as well so you should probably get comfy before starting. There's no way you're eating this while driving. read more

The one star reviews are right in a way. It is loud. It is also often crowded. And the food is greasy. But what they fail to see is... That's the POINT. Five guys is not selling ambiance or health food. What they are selling is one great burger with a huge portion of delicious fries. If it's too loud, try eating outside at the outdoor seating, or get it to go! Health conscious? Consider a veggie sandwich! Crowded? Just means you're not the only one that loves the food! read more

After the overpriced burgers at Red Robin, Smashburger & Bagger Dave's, I was skeptical! I LOVE FIVE GUYS! Yes it is a bit more than the king and the clown but Oh my! They are good. The fries are the best as well. read more

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Mediocre sloppy burgers served with grease-soaked fries in a paper sack... Pretentious prices for such an unassuming meal. Worst of all is the loud, bright, and obnoxious atmosphere. Don't waste your time. read more

Okay enough high priced designer burger joints already. This is just another in the long list of the current designer burger trend. Too highly priced for some average food. The best here is the fries. They are fresh cut and very tasty. The burgers are okay but not great. The draw back is the cafeteria style ordering and the high prices. read more

I am so happy that Five Guys has finally come to GR!! I have been a fan for awhile now. Would make the trip to East Lansing now and then as a treat. I don't go out to this area of GR much so I won't wear out my love for Five Guys but I sure do love them! Yes, they are a chain but the staff is friendly and the food is better than other chains for sure. I was surprised at how busy this was was on a random Wednesday night - I figured they have been open long enough it wouldn't be packed every night but it was hopping. Just shows GR wanted & needed a Five Guys!! read more

So I love 5 guys. Always have. :) My fav meal is the little bacon cheeseburger and small Cajun fries. Who doesn't love a little spice on their fries?!? I moved from CA and was so happy that when I came back to MI, there were now 5 guys. :) my fav place for burgers to be honest. Mmmm. read more

So, Five guys is what it is, it's a chain, get over it. It's not the best burger, but it's the best burger you can get on this side of town, maybe someone should work on that. We go there at least once a week because of that. The service is about as fast as you can expect from a place cooking to order. The burgers are always fresh and greasy, topped any way you like it, with more toppings to choose from than your average pizza place. Most people will want to order a "little" burger, unless your usual at the place next door is a double quarter pounder, in which case, go ahead, have the regular burgers. The fries, they're one of their signature items, but I'm not a huge fan, they're fresh cut and not par fried, so they don't travel well at all. But they're done the way they're supposed to be, just not my thing. By the time I get back with lunch they're soggy. So, my advice it to skip them if you're taking your food to go, unless you like limp fries. read more

I was extremely happy that I found one of these. I have had 5 guys back home in my original home town of Miami. I always have a positive experience when I eat at this place. I personally love burgers especially with bacon! They make great burgers that are always so filling. It's difficult to eat because of the size but believe me it never stands a chance once its served up. Burger lovers will enjoy this location if they give it a chance. read more

A better than average greasy burger, mediocre fries, and several dirty tables doesn't justify the high price. I've eaten at the Five Guys in Grandville twice now, the first time shortly after it opened up, and again this afternoon for lunch. The burger was good each time, but I can't past the greasiness of the fries and the price is over the top. Yeah, it's great that you give me a heaping amount of your fries, so much that they overflow into your brown paper sack, leaving dark grease stains all over the bottom of the bag. Two burgers, two fries, and two drinks - $25. That's absurd. Being as it was a Saturday afternoon just after 1pm, I was expecting it to be very busy. On the contrary, there were a handful of customers, but no where near what I would expect for a Saturday around lunchtime. In all fairness, Festival is going on in Grand Rapids this weekend, so maybe that would explain it....or it could just be that all of the hype has died down and people have discovered that Five Guys is really just an over-priced In-N-Out wannabe. ...and a tip - folks with peanut allergies look elsewhere....there are peanuts and peanut dust all around...and the fries are cooked in peanut oil. read more

Probably some of the most authentic burgers and fries around West MI; I recommend. However I have a few quarrels: it is fairly pricey for the food here (although the fries, even a tiny, are seemingly unending), and the wait can be daunting at times. I can't knock the wait because they don't even throw your patties on the grill until you order. I compare this to the In-N-Out burgers from California and it barely keeps up. But there are no In-N-Outs near my proximity. read more

I went to 5 Guys with 2 friends. I thought my burger (a Bacon Cheeseburger with heavy grilled onions and BBQ sauce) was very good, just greasy. The fries were also good, too salty though, and they give you a ton of them. Next time a small fry will do. One of my friends thought the burger was too dry, but I didn't think so. They have one of the new pop dispencers that was very good. I will be back! read more

You can never go wrong with a Five Guys burger or hot dog! I love the fun atmosphere exuded by the staff - whether or not it's genuine - they always seem like they want to be there! read more

Five Guys - Burgers Near Me - Grandville, Michigan

They are quick and offer a gluten free lettuce wrap. Wish they had a GF bun! Food is greasy and yummy. I order the little fry for three people. Hey give tons of frys. I don't go here for a diet so expect it to be fatty. read more

This place delivers what I expect. A greasy, cheesy, onion, mustard, ketchup and yummy burger every time. It's not gourmet, but you should know that - it's fast good fast food, certainly better then their burger competitors (McDonald's, BK, Smashburger). The fries are given in large quantities. My wife and I share and haven't ever finished them off completely. I've always had friendly service which us a bonus, because my only goal here is a greasy burger... Yum! read more

While the burgers here are fantastic and the fries are "ok" there are a couple of reasons I just won't go here unless I MUST have a burger. 1. Cashier is very short and impatient everything we go 2. Prices. $31 dollars for my wife and I and a 6 year old? Plus no table service? We could get decent burgers at Applebee's and/or Red Robin's just down the road for the same price in a much more laid back setting. Not sure we'd go again.... read more

I know I'm gonna get slaughtered for this, but this was not up to the hype in my opinion. I liked my burger, it was great I could get it any way I wanted it, it was hot, fresh and tasty. The fries were great as well. However, it was just an average burger. There was nothing that made me say "WOW" that is an amazing burger. I can make far superior burgers at home. I'll go back if I'm in the area and have a craving for a greasy meal, but I would not make it a place to go out of my way for. read more

Don't bother, my husband and I went at 1:30p.m.. No wait however no clean tables floor was filthy.I got our drinks however the diet coke was out and no one had a clue how to change it. Finally somebody figured it out. When we got our burgers mine didn't have extra pickles which I ordered and the onions which were supposed to sauteed they were not it was also dripping with grease..I asked the manager and his response was"oops" Finally got the pickles and onions only to find an black hair on my coke cup. GROSS ! I was furious to say the least. Brought it up to the counter showed the hair to the gal.She showed it to the manager his response to me your not having a good day are you. I told him in a very loud voice this is the worst restaurant I have ever been in.He never apologized. I will NEVER EVER WALK IN THERE AGAIN. read more

Service slow, loud environment, food below McDonands with price above!

Five Guys, or Smashburger? Both chains are going for the same market niche, and so on a trip to GR this last week, we tried both, and took some notes. First of all, they are both good burgers, but different. FG was definitely the heavier and greasier of the two, and had a lot more options for toppings. SB had a better bun, and was more 'balanced' in flavors. Sure, you can order your SB with lots of stuff, but their menu is set up for standard combinations, like the 'Olive Burger' or the 'BBQ/Bacon burger.' These pre-selected combinations have already been tweaked for flavor and balance of toppings. Whereas, FG is up to the consumer. If you want 12 items on your burger, you can get it, whether it tastes good or not. When I go to FG, I'm always trying different combinations, in order to find the one that works for me. Second of all, French Fries are quite different. FG offers thicker fries, and plenty of them, with a Cajun seasoning if you want it. We found their fries to be bland, salty, albeit plentiful. The cajun seasoning isn't particularly spicy. SB's fries are of the thin variety, with a rosemary sprinkling. They also have sweet potato fries, that we didn't try. We found SB fries to be lighter and more pleasant to consume. Third of all, we felt differently after eating both meals (on two consecutive days). The SB wasn't so gut busting filling, and felt lighter and healthier. The FG was definitely the belly bomb, especially if you order the 'regular' variety (2 patties), as opposed to the 'little' size, which is plenty. I order mine with fried onions and fried mushrooms, so it gets heavy. Top it off with an always huge, order of fries, and you're dragging out the door. Fourth, the FG burger comes to you wrapped, which means it gets steamed somewhat, depending on how long it takes for you can rip it open and put your face in it. SB is served tableside in an open basket. The SB egg bun is a good choice, and will serve you well. Now, sometimes I WANT a FG burger! Yes, greasy, heavy, and waddle out the door to find a corner somewhere to digest. But sometimes I enjoy SB, especially with my wife, who prefers a saner diet. Take your pick. I'm just glad that we have both options in GR, for whatever burger mood you are in. read more

Pretty solid food, and always very friendly service. Not super fast, but usually pretty quick depending on your order. I eat here somewhat often and never feel like they did a bad job. read more

Best burgers, best fries, Game Over GR. All fresh made...give up the rant of greasy bags, and meh comments regarding the burgers. This is a "burger and fry" joint not a high end sit down restaurant! There is a reason no new franchise locations are avail, it's because they kick ass! Be happy they moved here, I am!!! And if your not confident on how to use the pop machines, please step aside and let us 5 guys enthusiasts show you, take notes, repeat, move along! End of rant, I'm going to get a burger! read more

Five Guys makes a good burger, but I guess I'm a little spoiled and expect a few more bells and whistles when the bill is $20+ for 2 burgers, 2 fries & 2 sodas. I didn't think the fries were anything to write home about, but my beau loves them. (He scarfed down a large order by himself!) read more

More expensive than what people are used to around here, but the food is worth it when they haven't overcooked the burgers. Workers seem to be having a ton of fun and joke around with the customers, too and that's pretty cool. My only problem is that the tables are not kept clean and the seats are horribly uncomfortable. Best when used as a take out joint. read more

Don't get me wrong, the burger was pretty good, but for the price and the noise in there, I'll take Mr. Burger any day. Equivalent burger plus fries and drink for the cost of 5 guys burger. Everything a la carte, no price break for getting fries and drink with burger. read more

Maybe it is a little expensive and oh yeah really busy but it was well past time for a Five Guys in the Grand Rapids area! Love the burgers and the fries, not so crazy about the hot dogs. No one is making a better burger in Grand Rapids! read more

The food was excellent but Jodi at the cash register was rude and insolent. not just to me but the couple in front of us and the couple behind us as well. my husband's food was cold by the time you got his shake! read more

Not sure why thy place is so popular. The fries were soggy, my burger was made wrong, and the service was slow. I watched the burger get made relatively quickly, but it took forever just to dish the fries. It is not like the fries were hot & fresh; they tasted like they been sitting around far too long. Needless to say I doubt I will return to this place. read more

Finally made it in here to try the burgers and fries. I ordered the bacon cheeseburger and I have to say it was pretty darn good. Lots of grease. Muck sliding out the back of the burger greasy goodness. Luckily I did not have a heart attack and was able to write this review. Fries were just okay, but I am going back for that greasy burger again. read more

I found 5 Guys overrated and over priced. I walked out of there muttering after spending $12 for burgers and fries for lunch. And the burgers are nothing to write home about. Shoulda just goneto McDo, Chipotle or Qdoba. read more

There burgers are awesome! I went in for the first alittle after they had opened and wanted to try it and loved them. Fry's are homemade witch made it even better and they have large meals for a decent price. Defiantly will be going back here soon! read more