I seriously don't get why people like Five Guys. I've tried it, and tried it, and tried it. I've tried the burgers, the hot dogs, the grilled cheeses... It's made me sick twice, and the other time I just felt like it was a waste of a meal... If you like the fast food, greasy style burger, it may be for you... but if you like a REAL burger, one that tastes like meat, and not like grease, then there are far better places that don't cost more... read more

Five Guys has definitely grown on me. Two people can have a deliciously bad- for- you meal in a shorter amount of time than the fancy burger joint across the street, and at a fraction of the cost. Seriously, with burgers, fries and drinks it cost a little over the price of a single burger over there. No, it isn't gourmet or locally sourced, but it is a much higher quality than your regular fast food places. The burgers are juicy and the fries are greasy,salty goodness. Not to mention no extra cost for toppings is a plus. This location can be really busy on the weekends, but is definitely a good food option if you are looking for a quick meal in the Cool Springs area. read more

First time eating there with the family was absolutely fabulous but should have asked about the fries sizes prior to ordering a lot of fries went to waste but we ate as many as we could we were just absolutely stuffed afterwards. read more

I have always been a Five Guys fan, however, they are pricing themselves out of the burger value market. I know that costs have risen but $30 for a little burger, regular burger, 2 small drinks and one fry seems to be high. I think they can rethink the bargain burger signs now. read more

Best burgers! I've been to many restaurants that claim they have the best burger. My opinion is this one truly does have the best burger. The fries are great also and they give you a lot of them. They give you so many that you should share an order instead of getting two. We've stopped in for burgers here several times. The service is always fast no matter how many people are here. The staff is friendly. You can watch them cook and prepare your food while you wait on your order. read more

The burgers are fine for fast food. Fries are good for fast food. The price does not equal the quality. Better bang for the buck at other fast food places. Go to Gabby's or Burger Up for gourmet, go to Steal and Shake for fast food. read more

Love this food but we ordered two burgers and a hotdog online. Showed up at the time that the order was supposed to be ready and then proceeded to wait 50 minutes. They were so understaffed. Three of the four workers Will working hard and one guy was not doing a thing. The need to hire about "Five More Guys." Will not be going back to this location anytime soon. It's always slow but then was exceptionally bad. read more

I have been here multiple times and I absolutely adore the burgers, fries, and the milkshakes are amazing! While you wait for your order, you can help yourself to some peanuts! The customer service is exceptional and the staff are so helpful and friendly every time I go in! The restaurant is so clean and welcoming. If anyone wants an exceptional burger and amazing fries. PLEASE! Give this place a chance! read more

Time for a Chicago dog! They grill them here and they are the real deal! This location is right in the heart of Cool Springs and they are open until 10:00pm. read more

Five Guys - Pretty clean after a slammed Saturday. - Burgers Near Me - Franklin, Tennessee

Incredible burgers and incredible service from the two guys working in there tonight. I have never had a bad burger or fries here, EVER. I love the trolls posting just to complain. If you can't tell the difference between this and Steak n Shake, I'm sorry lol read more

Horrible.. fries were burned and cold and burger was dry as hell. Worst I've ever had from this place. Will not be back here

Price and quality is always satisfying . (Location as great as the one in PPARK FL). If I have to have a burger in the Coolsprings area, it's 5guys. I was never really a burger person. I went to BUp when I first moved here and have never really been impressed for taste or price. Another great spot: The Pharmacy in East Nash or The Ground off Carothers. read more

Good hamburgers but way overpriced. We ordered a double, a single, order fried, bottled water, med coke. Cost was $27+

Great burgers and fries. Have been to this location many times and I am always pleased with everything. Food is always fast, fresh and hot. Friendly staff and clean dining room. Parking is difficult, but worth the hassle. Seems pricey, but is really a great value. read more

Five Guys still has one of the best burgers out there, regardless of price. And I still consider their crispy, hand cut fries as the benchmark. Meals get pricey when you add it all up, but I firmly believe the price is justified. Quantities are huge and quality and freshness is tops. Service is friendly and quick even during the rush, and unlike most fast food joints these guys actually seem to enjoy their job. The dining area gets a bit messy during rushes, but there is plenty of seating and they have an outdoor patio. When I'm craving a burger and fries, I always think of Five Guys first. read more

Five Guys may be a chain, but it's one of the best fast food burgers in the game. I love how the burgers are really meaty, juicy, and fresh. I also love the fries with Cajun seasoning, which they serve in enormous portions. In fact, when we get burgers to go, we only get one order of fries to split between the two of us, because they generously stuff the bag with so many! If we're craving burgers but don't want to go gourmet (Burger Up Cool Springs is a favorite) then Five Guys fits the bill. It's consistently good and the prices are great! read more

Love Five Guys burgers. This isn't the cleanest or best run location I have visited, but not the worst either. Staff is usually friendly. Parking is terrible at lunch time. Only complaint is that my husband can not have "seeds/nuts". We asked if there was a plain, seedless bun he could get. There isn't. Would be nice to have as an option since many people are either allergic to nuts/seeds, or have a medical co diction which does not allow. read more

This Five Guys is kind of tucked into a corner in Cool Springs, so I was thrilled when I finally noticed where it was. I love to come here when it's been a rough day at work or I need a major food treat. They have the best burgers ever, and the fries are fresh and wonderful. I'll definitely be back! read more

Definitely not a health food stop. If you want greens go across the street to the salad joint. This place is like the classic burger counters from the big cities like Detroit or Chicago. Large burgers with anything you want and great split hot dogs the kids enjoy. The fries are well seasoned and cooked nice and crispy. Overall EXCELLENT place to eat. Have a burger and sit on the balcony. read more

When it comes to burgers I have yet to find one better than Five Guys. They've made burger creation an art. I actually watched a few corporate guys train some of their staff when they opened the restaurant. I was very impressed by their wrapping technique. The trainer instructed them not to press down on the burger as it is wrapped in order to maintain the freshness of the bun and the juiciness of the burger. This location stays busy and is especially popular with the kids because they can get a frozen yogurt treat next door following dinner. They have the new freestyle Coca Cola machines as well so you can create your favorite soda mixture. If you're in the mood for a burger, this is the place to go! read more

Five guys burgers makes a consistently amazing burger. I've never had a bad experience here. Although the price for a burger is higher than regular fast food the quality is a lot better than regular fast food. read more

I'm a big fan of five guys, and after getting out of a long out of town meeting, stumbling upon this five guys was a welcomed sight. It was clean, the staff was friendly. The food was typically good as I've come to expect from this place. For those that have not been here before I would recommend the little burger. It's plenty big for a full sized adult. I like it "all the way" which comes with all toppings. Give it a try. read more

I am always a fan of Five Guys...Cajun fries are yummy and the little bacon cheeseburger too.

We always have a great experience at five guys, but today not so much. The music was on very loud and was head banging rock n roll. The bun was soggy. The fries were the best part of the meal. Also one of the coke machines was broken. I will return and give them another chance. read more

Can't go wrong with Five Guys. And this location was no different. Great burgers and tons of fries!

This was the most expensive fast food I have ever had! It is advertised on Yelp with 1 $ but it cost as much to eat there as eating at Chili's the night before. The food was good. I was very impressed by the fries but this is not practical as fast food for a family. read more

Typically most Five Guys offer military a free drink when making a purchase at Five Guys. It was that way at the one here in Franklin until a recent "management" change. They no longer offer the small token of a free drink. I don't think it is too much to offer a small token of gratitude to our brave men and women in uniform. In addition, they have also reduced the amount of fries they put in the bag. I am not to pleased with their "new" management. Time to find other dining establishments. read more

The food tasted good outside of the "cajun" fries. The problem came a few hours later when I got sick as a dog. I couldn't hold anything down for 24 hours. Man!!! The food isn't worth the price. I hope no one else gets sick. read more

The first time I went to a Five Guys, I didn't see what the big deal was. Then, I found about a month later that I REALLY wanted some Five Guys. It's not a gourmet burger by any means, but darn it if it ain't so good. Sometimes, nothing else will do. read more

I have only been to the five guys in Chattanooga, but plan to go to the cool springs location soon. The burgers I have had are the best out there in my opinion, cannot be beat. I wish there was one in my town. However I might stay broke from eating there. I am definitely a burger lover! read more

One of the worst burger joints in the area!! I had a friend that worked their and the stories he told would make you think twice about ever eating this garbage. Horrible service and horrible food. It's a sore on the face of cool springs. read more