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    Paddle Dog Adventures

    3.8 (13 reviews)
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    Paddle Dog Adventures Boat House
    Heather W.

    So today was my 5 attempt at trying to use Paddle Dog Adventures to kayak the Little Harpeth River in Franklin. While the boat house at the Westhaven "Lake" is cute and they are making improvements (like a floating dock and stone wall) I have to say I do not understand how this business operates. My first attempt at scheduling a River Tour was when we rented kayaks at the "lake" (it really just looks like a large water runoff area to me of a pond by an extremely busy road) - first kayak had a leak, so did the second one...we eventually got 2 and went out...very easy and really great for small kids just learning to kayak. We wanted to schedule a River tour but were told to call or come back in person because the owner wasn't there- so we did call and stop by on several occasions during their listed hours of operation but no luck (Facebook, website, and Instagram all provide different information) - We finally were able to schedule a River trip - but once again no one was there! We waited 25 minutes and called but no luck- eventually we were told they forgot about us (and I guess no one else was scheduled and they were not opening the boathouse either but again no updates on the sign or website) They offered us 1 free voucher so we thought okay mistakes happen - but when we tried to schedule a River trip the same thing happened- they never were open or answering the phone. Well it was going to be a gorgeous weekend and we really wanted to kayak through Franklin so I tried once more...no response via phone but was able to schedule via text - Well we arrived all excited but once again boat house is closed and no other people are waiting for a trip...then we hear it - the shuttle van won't turn over - I hadn't received any call or text that they were experiencing car problems - well we thought it is just the 2 of us so we don't need the shuttle but nope - not able to bring us - the owner John was nice but clearly didn't remember any of our previous attempts to get a River trip - he offered a free trip voucher (keep in mind I was never able to use the first one) and of course we walk back to boat house for the voucher and he doesn't have any. So he gives a business card I was disappointed he didn't reschedule us for another date right then - I just don't understand how to actually be able to kayak in Franklin without purchasing all the gear and doing it ourselves. I really want to support local family businesses but I feel like we are jinxed and just not part of the inner Westhaven circle. So disappointed I will not schedule my weekend plans around PDA again they are just too unreliable.

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    22 days ago

    Your server Bryson was wonderful and polite. I will be coming back!! The blue lemonade is my new favorite drink

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    2 years ago

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    Cap'n Dave's Water Sports

    Cap'n Dave's Water Sports

    3.5(31 reviews)
    24.2 mi

    The owner is rude as can be. Screaming at us because we pulled into his unmarked parking area…read morewrong. We had a trailer and he said we were blocking his customers of which he had none. I did not read reviews before I went there and now I know why he had no customers. I think we dodged a bullet because a lot of reviews say he charges everyone for jet ski damage. I think he wanted to make the screaming match a physical altercation. He is old and cranky and needs to get out of working with the public. Hope you take my advice and find another jet ski rental business

    "The worst experience I've ever had -- and we paid for this?"…read more We drove two hours excited for a fun day on the water, but what we got instead was a blatant display of racism and disrespect. From the moment we arrived, the welcome was cold and hostile. The service? Absolutely unacceptable. A heavyset white woman with short hair -- who was clearly not happy to see people like us -- immediately started questioning our English. Mind you, we were communicating just fine. Still, she continued to belittle us, asking if we "even understood" what she was saying, in front of other customers. It didn't stop there. The owner, "Dave", came over while we were calmly sitting down and filling out the forms. He suddenly turned on my brother's wife, demanding that she speak English only, and his tone was aggressive and demeaning. That was the final straw. We ripped up the papers, stood up, and decided we were not going to spend a dime in a place that treats people this way. And just when we thought it was over -- Dave came outside and started taking pictures of our license plates, as if we had done something wrong. Apparently, walking away from their dirty little business upset him. To make things worse, we later found reviews saying they keep the $500 deposits from customers. This whole operation feels like a scam with a side of racism. Thanks for ruining our weekend, Cap'n Dave's. We will never come back -- and we'll make sure others know what you really are.

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    Cap'n Dave's Water Sports - Beautiful sunset!

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    Cap'n Dave's Water Sports

    Paddle Dog Adventures - paddleboarding - Updated October 2026

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