36 dollars for 2 bacon cheeseburgers and large fries waited 10 minutes for them got home no burger patties on either store closing in 5 minutes nobody would answer the phone. Called the next day told we would get a refund that never came. Don't bother. read more

What happened, Five Guys? You used to be cool. Shortly after I met my future wife and would visit her in suburban DC, she introduced me to a small but popular hamburger place with bad parking called Five Guys, and while falling for the girl, I fell for the burger place too. We'd walk in and, right away, a guy would yell to us, "How many burgers you gonna have?" My wife suggested at first that we each get a little one, meaning one patty, as it was plenty big with the toppings. We'd order in advance so often in next few years that, on the phone base itself, we wrote the phone number and our toppings. She was LH L T P K M, I was LH L T P FO A1. We'd split a small order of fries, which always overflowed the styrofoam cup in the bottom of the bag. It was the oldest of three Five Guys in existence at the time. What made the place great was not just the quality of the hamburger. It was the joy in seeing how many Saturday-at-noon customers were wearing baseball caps, looking for a hangover remedy in the afterglow of their Friday night. It was the habit of eating peanuts while waiting, cracking the shells and throwing them on the floor like everyone else did. It was the whiteboard that told us from where the potatoes came. Usually Maine, but sometimes Idaho and other sundry spots. It was the struggle to come up with a message to put on an index card, one that would trump all the others stuck to the bulletin board. (I actually left a bunch of my own thumbtacks there, to make sure every card could have its moment in the sun.) And it was the price: our two burgers and fries cost $7.06. Cheap, basic, great. We loved Five Guys and they loved us back, unconditionally. Fast forward twelve years. Five Guys restaurants are everywhere. And, frankly, they disappoint. Not that they offer terrible food. No, the food's decent. But it used to be better. So much better. Is it the lack of quality control? The Bloomingdale location, which is closest to me but still not close, has yet to cook the fries properly; perhaps it's the quality of potato they use now, or perhaps fry cooks here don't know their craft or don't care. After three visits, I gave up coming to this one. There's no love there. Is it the lack of ambiance? I have yet to see an Illinois customer throw peanut shells on the floor. Don't y'all get it? That's how it's done! Why on earth would they leave open boxes of peanuts by the ordering area if being sloppy was a no-no? Five Guys was the place for sloppy, hungover, not-so-fresh people! Is it the competition? There are so many "gourmet burger" places around now. They have many fancy choices and ingredients, and they charge a ton for them. Five Guys' ingredients haven't gotten any better, but their prices would make you think so. The prices have nearly doubled. Still basic, but no longer cheap. Perhaps that what happens when a corporate strategy is so hellbent on expansion that franchisees are forced to invest in at least FIVE locations. That's right! You wanna open a Five Guys? Better find four other people just like you and team up. Five Guys used to be our crown jewel. It's not ours alone anymore, which is good, I guess. All of America can experience it now. But it's no longer a crown jewel either. It's an overpriced burger and fries that can be great but usually disappoints, in a location that lacks character and warmth. They used to be "guys," dressed in T-shirts and talking about the football game. Now they wear expensive suits and talk about derivatives in the market. Occasionally my wife and I will visit one of the other locations, with hopes of finding that magic again. But no matter how many different flavors of Coke the new-fangled machine can program for us, there's still a sour taste in my mouth. Ever run into an old friend that has made it big? Niceties are shared, and you congratulate him on his newfound fame and success, but you think to yourself, "what the heck happened to him? He used to be cool." But take care of yourself, Five Guys. Let's do lunch. Someday. Maybe. read more

Very overpriced and greasy. The flavor was masked by a lot of oil and grease. What flavor you can pull from the rubble isn't bad, but there are far too many places out there with a quality burger for less to choose from to waste your income in here. Five Guys, I would have to say thanks but no thanks! read more

Finally! I got to experience Five Guys! I will just get down to it. Fries = 4 stars Burger - 3.25 stars Coca-Cola Freestyle Machine = 0 stars Wah! No coca-cola freestyle machine at this location! I was so sad. I love that machine and it's my latest obsession! Sigh...ok ok... A couple other things... The fries really are awesome and portioned to share. The burgers are good but they are not quite as good as In N Out burger...although I do like that you have your choice of toppings...any toppings...at no extra charge. Peanuts while you wait? Don't mind if I do. Overall, it was a good experience but nothing I would go out of my way for...at least not until they get that darn coca-cola freestyle machine! read more

I love that Five Guys waits to cook your food until you order. Fresh/hot fries and burger patties is always a great thing. They cook the fries with skin on and they also do not over salt them, so I love this. You can choose as many toppings as you want for your burger. The regular burgers/cheese burgers come with 2 patties and the little burgers come with 1. By the way, the burgers are delicious and very filling. I recommend a bacon cheese burger as your base! They give you a crazy amount of fries, by the way. An order of regular fries is like 3-4 orders of McDonalds' fries (in terms of the volume). I personally find this pretty awesome. The prices are a little higher, but this is due to the higher quality ingredients and the fact that you get loaded up on great tasting fries. The turnaround time for 3 burgers and 3 fries was about 5-7 minutes of cooking time, which is pretty reasonable. I'll be back soon! read more

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Another overpriced, over-rated burger joint. I can't believe I just spent $11 for a sandwich (cheeseburger), fries and a drink. Plus, I asked for a cheeseburger and got a double. What a scam as this is what they call their "regular" burger. Very misleading! If I wanted a really good "big & thick" burger for about the same price, I would go to either Outback Steak house or Ruby Tuesdays where the burgers are not two patties thrown on a bun, but rather quality meat that can actually be prepared medium rare. You can't do that with patties. C'mon 5 guys, you are a burger joint, not a restaurant. Stop charging restaurant prices! In this economy a cheeseburger meal should cost no more than $5.99, not $11. There are better choices out there! read more

Man, I love me some Five Guys. These are probably the best fast food burgers & fries you can find. (This is a bone of some contention, but I stand by it.) Having had it for the first and only time in Mishawaka, IN, we were thrilled -- gleeful, even -- when the husband and I saw that one was opening in Bloomingdale. We go to the Meijer nearby a lot and do other shopping in the area, so it's very convenient. And man, is it good. The burgers are juicy, hot and topped with whatever you want. The fries are fresh, cut from actual potatoes, still steaming hot and coated with salt or cajun seasoning. And that's pretty much the whole menu, save for a hot dog and a "veggie sandwich". (Oh, and free peanuts while you wait for your fresh-made food.) They only do a couple things, but they do them very, very well. God bless Five Guys for opening in Illinois. (PS Note that this will set you back a bit more than McDonald's or BK. But it's REAL FOOD. And a regular fry will serve two. And a regular burger has two patties. It's worth it.) read more

The best thing about our first and last visit to Five Guys was the kid who took our order. Everything else about this place was an utter disappointment. The burgers were flavorless. The buns were stale and fell apart in our hands. The fries were underdone and just plain awful. Idaho potatoes deserve better than what this place did to them. If you're going to spend 20 bucks on two burgers, an order of fries, and 2 drinks head over to Stratford Square and hit the Red Robin. If In And Out ever shows up in this area these guys are done. read more

It's Five Guys - good burgers made to order. Fresh cut fries in peanut oil with extra tossed in the bag. Peanuts available to eat. Friendly staff. Overpriced food. This is the part that gets me every time. Went with a buddy and spent nearly 28 bucks for two burgers fries and drinks. That was crazy. read more

Really?? I don't understand the hype. 10 bucks for a burger, fries, and drink! I don't think so. Culver's does a better job and the prices are reasonable. This was my last visit and I won't go back. By all means try it yourself and then ask yourself was it really worth 10 bucks? I think once the novelty wears off (like Krispy Cream) this location will be a ghost town. When I go to bed tonight I'll pray for In-N-Out burger to migrate to the snow belt so everyone here can see and taste what their missing. Five Guys is just a poor copy of the West's classic institution of fresh, consistent, quality burgers. read more

$13.33 for a burger fries and a drink is ridiculous. I will never come here again. Our group spent almost $40.00 combined for three people. No wonder there is nobody here at 1:30. read more

Five Guys - a restaurant with tables and chairs - Burgers Near Me - Bloomingdale, Illinois

Good food but on the slight expensive side. There hours are a lie though they close early all the time and I showed up today 20 min after they were supposed to open and the doors were locked. An employee made eye contact with me while I was outside but the doors stayed locked. This location need better management. read more

This place can do no wrong from what I've seen. I'm not really a burger guy. Being a Chicago native I usually pick a nice vienna beef hot dog over a burger but every once in a while a change of pace is good. I decided to stop by this place for a burger for dinner. I got the: Little Cheeseburger (5.00): No big surprise, its great. Huge selection of free toppings. Burger is fresh and cooked and assembled right in front of you. Its the size of a regular quarter pounder at mcdonalds Little Fries (2.79): Don't let the name fool you, "Little" at this place does not mean small in regards to both portion and size. I basically got 2 pounds of potato in a brown bag. They were hand cut fries and came piping hot. Again, no surprise they were awesome. Drink: (2.29): Somehow they managed to out do a lot of places even in the soda department. They had 2 coke freestyle machines which has hundreds of different choices and combinations. You can flavor your sprite or coke with even more flavors like cherry or orange or vanilla. Does it surprise anyone that a place that only serves burgers, fries, and soda does all three spectacularly well? I also thought the decor was amusing, its basically big bold signs with all their accolades and awards all over the place so if you even think of a criticism, it makes you think there is something wrong with YOU, not the place. Again I'm not a burger guy but if i were, this would be my second home. read more

Five Guys has the best fast food skin-on French fries! The large is enough for 3 people. Sometimes when I'm grilling at home I pick up these Fries to-go and add them to my menu because they're so impressive. Their potatoes with the peanut oil are a perfect combination. The regular burger with any toppings is a double and a lot of food. I just go for the "little burger" because it's plenty. The burgers are cooked well done with no grill marks like Portillo's. A regular fry w/2 regular burgers = ~$20 They also offer hot dogs, milkshakes, and drinks which I haven't tried. The interior displays their food awards, newspaper articles, sacks of potatoes, bottled peanut oil, and complimentary peanuts in shell. The kitchen is wide open to view with friendly cooks and staff behind the counter. I'm glad there's many locations around the Chicago suburbs as I visit every so often. read more

These guys have grown on me. I don't think I am ready to give them four stars quite yet, but I have learned quite a bit over the last year and a half. If eating a regular burger (two patties), three average adults can share a large fry. I much prefer the regular fries to the Cajun fire which I think are woefully over seasoned. They put in two Coke Freestyle machines. These are really cool and offer a lot of variety. They have only gotten my order wrong once here. I asked for BBQ sauce on the side and ended up with ketchup on the burger instead. Disappointing, but still edible. I learned that they slice a hot dog lengthwise and cook it on the griddle so I may have to try that on my next visit. All in all, it's a good place to stop for a burger and fries with free refills on a drink. read more

Have you ever been to a fast food place where the staff is overly excited to great you? yelling in unison "hello, welcome to potbelly!" or something.... not this place. Here the high school age, all female staff, yells "Not It!" as in, not it to work the cash register!.... lol ridiculous. $12 for a cheese burger, small fries. and drink. fact. The super greasy burgers make for an excellent base layer before a night/day of drinking. the fries are good and thick cut, perfectly salted, If your going to commit to this place make sure you halve a clean bathroom in your near future. i guarantee you will need a trip or two within 2 hours of this dining experience.... but you know.... sometimes you just have to do it. Nawhatimsayin"? Lastly if you are in the mood for a greasy burger, for the price of a gourmet burger at a sit down place without the wait,,, here are 2 tips to get your money worth. 1) load up on free peanuts, and take a bag home with you. 2) get a large pop to fully utilize the amazing fountain beverage machine. its the kind where you can add all kinds of syrup flavoring to all kinds of crazy offerings like mellow yellow or powerade. These pops make for excellent custom mixers for booze. plus with your super size five guys cup, no one will suspect you're boozing on the go. cheers. read more

What a terrific effort to keep customer service and satisfaction at its best! I arrived around 11:30am and they were clearly short-handed. (A Manager and one other employee on duty). But, considering this huge hurdle they had to overcome, the manager acknowledged every customer that walked in the door and immediately said they would be right with them. Yes it took longer than usual to get lunch cooked but the quality was absolutely perfect, on point and at no time did either employee complain or look like they were aggravated with the number of customers they had to deal with. Stellar job!! read more

I don't think there's anything more I can say about Five Guys that hasn't been said in previous reviews. Good burgers, VERY juicy, long list of condiments you can add. Pretty nice that A-1 is on the list. What suprised me is that I just said "Cheeseburger" when I ordered and well, their "cheeseburger" is a double patty burger. A little too big for what I wanted or normally get, but I guess since it was the first time I tried the burger, I should go "all out". Next time I have to remember to get the "Little Cheeseburger". The fries were ok--I prefer thinner and crispier fries, but these were still super fresh. One thing I noticed about this place was that it was SUPER clean. You can watch them make all the food behind the counter and they seemed to keep things spotless. VERY nice. read more

I probably usually wouldn't bother to post a review for a basic burger joint, even though I definitely like a good five guys... But, they have a new-fangled coke machine. Coolest thing I've seen in a while. The flavored coke selection was awesome: not just the typical cherry coke (which is hard enough to find) but vanilla coke, cherry vanilla coke, lime coke, orange coke, raspberry coke. I will go just to get a raspberry coke. read more

Five Guys - Coolest coke flavors - Burgers Near Me - Bloomingdale, Illinois

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Gotta love delicious hand pressed burgers and the fries...Best fries around. Please, promise me you will try the cajun fries. They are delicious and make them that much better. The hot dogs are a good change of pace from the local hot dog places and Portillos as well. It's split down the middle and seared. read more

Went here over lunch, and this was my second time there. For whatever reason I didn't remember the first time to be anything special, but this time around I liked it enough to award four stars. Five Guys serves a pretty decent burger, at a pretty steep hit to the wallet. ($11 for a cheeseburger, fries and a drink!) With that said, they serve food to you by the pound, so if you're feeling particularly hungry, Five Guys will do you good. The fries aren't terribly greasy, but if you're going for flavor, you're better off with the cajun-style fries, which have a cumin/paprika kick to it. Dipping the regular fries in ketchup spiked with malt vinegar helped them along. The burger was flavorful. The patties are handmade and well seasoned, and the ingredients are made fresh. I don't remember much about the sesame seed bun. Peanuts are available on top of the trash cans (probably one of those quirky staples of the franchise) but we didn't have any. It's someplace I might go back to every once in a while read more

been to this location as well as Wheaton and the one in Rochester, MN. All good standards. Good variety of toppings. (fresh real jalepenos, not canned) Love the fresh cut real fries. I do have to write their corporate office to ask if they use real non GMO potato or the genetically engineered ones. read more

I'd give it 3.5 if possible. Good burgers and fresh cut fries, but a little pricey. The portions are large so go with a big appetite or split an order of fries with a friend. I enjoy the baskets of peanuts they have throughout the restaurant...great to nibble on while you wait for your food. Good for a quick lunch, but again a llittle pricey for a non-downtown location...$10 for a burger, fries, and drink. read more

Our second visit to this location and, again, they didn't disappoint us. Saturday around 4pm and a couple of other tables were occupied. I was the only person eating peanuts and I actually felt guilty about throwing the shells on the floor but that's the routine. Still one of our favorite burger stops. As others have noted, I'm not sure why they feel the need to post the reviews and awards throughout the store. My guess is we all will decide for ourselves. I'm a fan but a little puzzled about the number of signs (including the bathroom). read more

Have eaten here many times and always had great food. Today, not so much. Burger was burned and fries were horrible.

Popular, and it should be. We stopped in, ordered our customized burgers, and loved them. Friendly service, clean tables, excellent beef. We'll definitely stop again. Love the peanuts too. read more

I was so excited to see a Five Guys Burgers finally opening up close to home. It looks like the franchisee finally got his butt in gear and started opening a few of them in the area. This one did not disappoint. The burger was fresh and juicy. Definitely will come back. read more

My rating is more like 2.5 stars, but I can't give half a star. Many people I know have RAVED about Five Guys so I figured I'd start my quest for the ultimate hamburger in the Chicagoland area here. Maybe it was my expectations that were set too high, but I have to say it was just ok. It was a little too greasy for my liking and lacked a flavor that made me feel I had gotten my money's worth. I did enjoy the fries, but just like the burgers they weren't "out of this world" like everyone had told me they were. Oh, I also liked the all you can eat peanuts. The folks at this particular location were nice and helpful which made for an over nice experience. Sorry Five Guys! read more

Good burger, good fries.........The drink flavor adder is pretty cool. Not going to be a regular there, but had to see what the hype was about. For me, I'd rather hit up a local burger/dog joint. read more

The burger was juicy and flavorful albeit a bit pricier than I'm used to. I wasn't thrilled with the fries. The free peanuts while you wait or dine in are nice. Might go back, although it's hard to justify when the fries aren't good.... so only if I'm in the mood for a burger without fries. Visited: 12/15/09 read more

I love this place because the veggie sandwich (a hamburger bun with any or all of the toppings but no burger) is only like two bucks! It's just a bun with toppings so I don't know why it tastes so great, but it does. I love it. And the fries are delicious! A large could feed like ten people though, so you'll probably want to get a regular and then split that with someone. They don't have a huge menu (just "burgers," "fries," "hot dogs & sandwiches" and drinks) but there are lots of toppings so you can totally customize your order, and the free peanuts while you wait are a nice touch. It's definitely not a healthy place to eat, but if you feel like fast food, it's great! read more

If a place is expensive, but amazing- they're worth my five stars. If the food is average and expensive, something's wrong with their business model... Like a few others, I really can't fathom why this burger place costs so darn much. I know McDonald's doesn't have squat on so-called 'fresh' burgers, but I received SO much more pleasure while eating the $1.89 Daily Double at McDonald's than my Five Guys burger. Basically, I demand a good taste-to-value ratio from all my food. If it tastes REALLY amazing, I am willing to part with $10-12 for something basic like a hamburger. However, the Five Guys burger was no better than the $3.50 hamburger from Portillo's and it was messier simply due to the way they stacked and cut the ingredients (sliced onions and tomatoes were cut too thick for a burger). Also, the beef is not 'Kobe beef,' so there's no reason for the price hike incurred here. I gave an extra star for the fries, which are home-cut and very good. Unfortunately, this place is not convenient to get to, overpriced and kind of looks like White Castle (hospital-like), so it's an all-around turnoff for me and I will not go back. Portillo's, you are still king of the mountain. read more

The burgers and fries are good but it seems really pricey. There are a bunch of toppings available for the burgers. The portion size is large. Thry also have hot dogs but I've never ordered one. Extra fries are dumped in a paper bag and the fries taste good. I like how the restaurant shows where they get their potatoes on a little chalkboard. The food is extremely greasy so so you are into heart health, this isn't the best place. The fountain drinks come from this machine that has a bunch of possibilities for different combinations. That machine isn't too common and I've only seen it at Five Guys restaurants and one other bowling place. My main complaint is the price. My wife and I each got burgers, fries, and a drink and the bill was $30 or so with tax. I know I could go other places and get a burger and fries for way cheaper. The food was good so I might go again but definitely not a first choice with those prices. read more

I read the reviews before I went, and I was a bit nervous being as it was my first time; but I LOVED IT! Nathan K. was super helpful in his suggestions, explanations and really nice when I was being indecisive :) Everything was super fresh and tastey. I had the bacon cheese burger with grilled mushrooms, jalapeno peppers mayo and A1 sauce. -- mmm mmm good! Nathan K. also suggested the cajun fries with a side of A1 sauce and boy was it tatsey with a good kick! Loved the peanuts to nosh on whilst I was waiting. And I finally got to see this Coca Cola Free Style Machine, but I ended up drinking sweet tea! All in all, I think the place was really good -- clean -- and very nice staff! Shout out to Nathan K.! read more

Ahh yea, talk about one of America's top burgers and nearly best burger in Chicago! I love the location, its kick ass staff, the 100% ground beef, cajun fries, and happy atmosphere! Also, the small fries feed 2+ people and single pattie burger is more than filling for a big guy but test the DOUBLE BURGER if really hungry! Well, if we haven't already met chances are good we will cause I eat here 2-3 times every week! 5 guys is sounding good right about now! read more

Eh! I don't know what all the fuss is about. The little bacon cheeseburger was nothing special. Cooked well which is good. The fries are tasty but super super salty. I've had better. I do love the free peanuts. read more

Five Guys - Little bacon cheeseburger. - Burgers Near Me - Bloomingdale, Illinois

Great burgers. not a fan of the fries, I don't eat fries very often at any place. I think they should have given the sign Five Guys a mention of food or burgers. People drive by & don't know the name yet keep driving. I used to think this place was the office of a Trucking Co, there was a Five Guys trucking outfit near where I grew up. I will be back, now that I know it a place that serves Great Burgers. Love the peanuts. read more

YUMMY!!! I went here for lunch the other day and the burgers were awesome! The burgers are cooked to order. Way better than any other fast food burger joint, definitely worth the extra couple of dollars. read more

I have been going to the Bloomingdale location since it opened a few years ago and have not been disappointed. I went there this week and it is a great place whether you want it to go, or have a quick sit down lunch. The service couldn't be faster, and basic menu of burgers, grilled hot dogs and sides are all good. The Staff is always friendly here. Don't go here if you are calorie conscious. Oh, you can snack on the free salted peanuts while you're waiting. read more

I love coming here during my lunch break! Even with this place being 15 minutes from my work, I can still get here, enjoy a tasty burger & fries sitting down and get back to work with still a few minutes to spare. - Staff is always friendly and enthusiastic - Service has always been speedy every time I have been here (10+ times) - Delicious Cajun fries! - Delicious burgers, all made-to-order read more