The selection is fruitful and varied, and the staff create a welcoming environment. 10/10 will be…read moreback.

Crow was a huge help and super funny. Definitely brightens the atmosphere even on this gloomy day.read more

How insulting is it that I walked through the main entrance of Burlington and had to wait for "loss…read moreprevention" to come meet me to remove a retractable belt that blocked me from fully entering the store. The woman was wearing an oversized black vest, similar in style to a bullet proof vest possibly, with the words "loss prevention" in yellow across the chest area. I haven't shopped here in several months, so I'm not sure what's going on. This exact same situation also occurred on my last visit, and I presumed at the time that they were dealing with a recent incident/theft. I am not supporting any store that ropes me off and uses intimidation tactics before I prepare to spend my money in their establishment. Beyond the lack of inventory and customer service, first impressions set the tone for the entire customer relationship, and if loss prevention is a concern at this location, they should brainstorm on other ways to address the problem without alienating their loyal customers. At no point did I feel valued or that my support as a paying customer was appreciated. While waiting on line to check out, the same LP person was doing a return. So we had to wait until she was finished since that was the only register open. It was not my idea to visit this store, but I will not be returning. If my last two visits are a reflection of their company culture, then I can shop elsewhere.

A horrible experience. Do NOT buy any fragrance product…read morefrom this store. Contrary to what the receipt says, or your belief of the 30-day return policy, they will NOT let you return. Background: I have been buying a number of gift items from Burlington in last 2 months. Purpose: gift during upcoming Holidays. Many of those are fragrance sets for men and women (come in boxes). While gift-wrapping, I found one of those boxes came open and seemed to be used. While buying, I had asked of the return policy. All Burlington stores assured me it was 30 days. Also, they informed of an additional 15 days for loyalty-enrolled customers. So, I joined their loyalty program, as I was buying so many gift items, Incident: I took this one item back to return today, the cost was merely $12.99. Customer Service: The counter-lady promptly relayed that fragrance items were non-returnable. I needed to complain; requested for a manager to speak to. It took more than 15 mins for someone to meet me. I showed the receipt and asked for where that clause was mentioned. She could not locate one. Then pointed to the word 'qualified' but was not able to point to where that was described. She hinted it was an open box, and referred me to Burlington website. I reminded her that's how (unsealed) the box was sold, and that's what prompted me to return that box. I also reminded her that just the week prior I bought several of similar boxed Fragrance gifts from another Burlington. And again was affirmed by the sales counter that my loyalty status allowed me 45 days return policy. Nothing doing. Then she said something which was completely unexpected. She said that she would only take items back if they were sold by the same store. Really! Isn't Burlington a national chain! Of course I left without any other outcome. My feedback is not motivated by the value of the item. It's wrong in many fronts, illegal to refuse a policy that is printed on the store receipt. I am ignoring the long wait at the line, with only 2 open sales counters; plus 15+ minutes for speaking with the manager. I told her that the policy she stated would prohibit me from buying any fragrance item from Burlington in the future. I hope I am able to educate some other customers who may unwittingly face a similar situation.

Who knew a toddler could enjoy store so much stopping to Barnes& Noble to get a book for my son and…read morewe ended up spending over an hour there because he had a blast!. The kids section was pretty ample and they had a nice little table and chair set up that he enjoyed just sitting down and looking at a couple different books which helped us make a selection. They also had some plushes including a very hungry Caterpillar one that he absolutely loves, which we ended up getting as well. The one plush did not have a sticker of course and the people behind the information desk were super helpful and. I ended up getting something from my mother at least while they were willing to go in the back to check stock because they were out of it on the floor and that you able to get me one. I feel like the prices of bucks are pretty standard as their prices are listed on. The cover is typically so I don't think there were any more or less out of line with other booksellers. They also happen to be running a sale at the time so the whole store was 25% off. Would hesitate to bring him back here. Maybe we can buy another book but as far as a retailer goes pretty kid friendly and the staff has always been super nice.

As a self-confessed bibliophile, I never want to do anything, if I can help it, to hurt the…read moresurviving brick-and-mortar bookstores that still exist Truth be told, though, most of what I order is through Amazon these days. I was saddened when the Border's chain collapsed, and I was seriously depressed when the Barnes & Noble in Paramus closed (I loved that place for years). I also was a regular at the Barnes & Noble in Poughkeepsie when I was up that way, but I haven't been up that way in a long time. When I worked in Florham Park, I would occasionally stop at the Barnes & Noble in the Livingston Mall. And I would visit this particular store in Bridgewater when I was in the company of my old friend, and he was driving. I've never been inclined to spend much time in Somerville or Bridgewater (I detest the Somerville Circle and brave its rigors only when I need to get an oil change at the Raritan Valvoline). Outside of the late, lamented store in Paramus (which was thoroughly and delightfully unique), most Barnes & Noble stores are pretty much the same. Even the store in Poughkeepsie I visited only because they had many "local history" volumes on my beloved Hudson Valley. I'm not all that interested in the "local history" of Bridgewater or Somerville. Still, this last Halloween, I was desperate to get out of my digs. I loved Halloween as a kid, but as an adult, I have no patience for handing out candy (and.. yes ..I do feel guilty about that). In the past, I'd hang out in NY, but that hasn't really been an attractive option for me in recent years. A few times, I hid out in my darkened condo like a timid, terrified pariah, furtively watching a volume lowered TV while the kids knocked on my door, but that finally became too pitiful even for me. In desperation, I called my old friend, but he wasn't available. Everyone else I knew was working, or somewhere far away, or actually doling out candy to the neighborhood kids. The bookstore beckoned. At the very least, I could maybe kill an hour or 2 there. I drove Rt 287 South, onto Rt. 202, and then a hard right just before the Somerville Circle, into the Somerset Shopping Center. It's been a while since I was here, and the state of the Somerset Shopping Center, while not as bleak and depressing as the ghost mall that the former Morris County Mall in Cedar Knolls (which I wrote a review about only to have it removed by Yelp) has become, was...well...pretty bleak and depressing. I never spent a lot of time here, but I've visited occasionally over the decades (the TGIF restaurant where I ate a few times with my parents long ago is still standing, although I don't think it's long for this world). A lot of empty stores. But the Barnes & Noble is still there and seems to be...if not exactly thriving...at least still operational. There are enough parking spaces (not surprising given all the empty stores) but you still have to be careful, as you can only travel in 1 direction or the other, according to the specified painted arrows and signs. I parked, walked in. The cafe had some customers. There's a big magazine section. An area for discounted books. I check out the local history section, the true crime (I've never been too interested in big media crime stories, but I have to recommend "The Devil at his Elbow" by Valerie Bauerlein; the story of a family dynasty that functioned like a Southern Mafia is fascinating, and Alex Murdaugh is one of the more evil monsters you'll ever read about), current events, history. There used to be a CD/DVD section in the back, but that seems to have been transformed into a "children's section." A few DVDs available toward the front, but the selection is very small. I ended up buying a novel by Luis Urrea. In past reviews of Barnes & Noble, I've mentioned how uncomfortable I am about the check-out process. Are you a member? No. Would you like to become a member? No, thanks. There are a lot of benefits to being a member. You get discounts and... what is your email, by the way? ... Feels more like an interrogation than a buyer-seller transaction. There was 1 check-out counter manned by a young woman in Halloween garb. I paid for the book with cash, and she asked...inevitably...if I was a member? I answered no, and... thankfully ...she let it drop. Still, I didn't get a "Thank you," or "Take care," or "Get lost." She gave me my change and stared wordlessly off into space. I'm not as prickly or sensitive about such things as I used to be (I don't think I am, anyway), but if you're trying to keep potential regulars away from Amazon and want to encourage them to patronize your store for their book-buying needs...it's not great customer service. Just sayin.' In other words, this particular Barnes & Noble is no better, and no worse, than any other one (with the notable exception of the erstwhile Paramus location). If that counts as a recommendation, then I guess I recommend it. I hope it stays in business, and I hope it thrives.

What a great one-stop shop for all things Pokémon! I believe it's a newer store but it's got all…read morekinds of collectibles like trading card singles, graded cards x sealed product, plushies, and even Funko Pops. The whole place is decked out in themed decor and they even had some episodes playing on the big screen when I visited. Workers are super chill and really knowledgeable. If you don't see something that you're looking for, ask for some help because they can check their other inventory. They've even got an extensive selection of both English and Japanese packs.

This is my sanctuary! The service is great friendly helpful…read morestaff. Very Welcoming. The value there's great pricing in the back of the store in boxes you have the 50% off so great deals there. Still waiting for the Spider-Man noir Comic collection someday someday Recommended for Comic book lovers!

Very nice comic book store that has everything including old and new comics, statues, action…read morefigures, boxed and loose toys, and more. Staff is very nice and quality backs up the stuff. If you're a pop culture fan this is a must see

Seven hundred bucks for some of these sets. Ouch. I think little Liam and Chrysanthemum need to…read morefind a second job. Nice place but my head's still spinning. Five stars for the acid trip.

Brought the kids here for a Xmas treat and the store staff could not have been more helpful and…read moreamazing. Great people, great selection, great experience. Highly recommended.

Prices are crazy expensive Prismatic evolution is 30 doll hairs!!! That's crazy. I am sick of this…read moreplace