My girlfriend and I visited the Bridgewater Commons store in Bridgewater New Jersey. I frequent this location because I am a big kid and I make small purchases here and there but always come in just to check out the big stuff that I will someday blow my money on.
Upon entering the store me and my girlfriend were greeted by Jenny. She welcomed us to the LEGO store and asked if there's anything we needed help with. I have worked in retail for about 5 years, and I know the difference between a genuine greeting and a greeting an employee's just HAS to say. Jenny Genuinely greeted us, just by the way she said it she was genuinely appreciative of our visit to the store. We told her we were just looking and continued to embarrass my girlfriend by pointing out the Giant Millennium Falcon I wanted. Jenny laughed and immediately started telling us about all sorts of product information. However this information wasn't told to us to try and "sell" us on anything.She let her geek flag fly and showed off a few of the new products as well as her impressive star wars knowledge. She talked about how well built and to scale the products were and which ones were the most impressive. We shared a few laughs and I even convinced my girlfriend to buy me the new Red Five X-Wing...I'll be 24 years old getting LEGOs for my birthday, and I'm okay with that HAHA. But Jenny was just an incredible individual. Her Passion for the products as well as LEGO as a company was outstanding, her positive attitude and excitement never faltered even when we clearly expressed no interest in making a purchase, showing her complete devotion to customer satisfaction. Jenny is one in a million and any Corporation is lucky to have her as part of their team! Even though we did not make a purchase, Jenny left us with such satisfaction that we WILL be returning to the LEGO store soon!
In case there's more than 1 Jenny, This Jenny had a short haircut with glasses, oh and the Force is very strong in her as well... :) read more