It's an average walmart with an absent sales force and overcrowded cash registers…read more There are a lot of specialty shops around in Old Saybrook that could probably get the job done better but it will cost more.

Friendly staff and great deals. Marking down all their jewelry. The management team is superb. The…read morebest Walmart personnel I have ever met.

Great selection of merchandise at this resort style Marshalls meaning they get more designer…read moremerchandise and there's also the best HomeGoods in the same plaza! I get everything from healthy dog treats to handbag shoes, accessories, beauty items, and clothing. Love this store.

The place is always a mess freight all over the aisles no place to walk with the carriage. Their…read moresizes are all messed up. It always looks like they're going through a remodel and never getting it done. Not many places to shop in very disappointed in this one.

We love to stop at every Homegoods we can when we are road tripping or visiting new states so this…read moreone was on our list when we were visiting CT yesterday. First of all-- The plaza looks like the year 1992 and I love it. So win for nostalgia sake. This Homegoods was big, clean, organized. Had a really good clearance section. I ended up finding this really great candle that I own several of for 5 dollars- it's an artisan candle so typically on their official website they go for about 30 plus shipping. Got some things for the dog. Overall pretty great Homegoods, I'd check it out again.

I love the location and the merchandise in this store, but every woman working here needs an…read moreattitude adjustment ! Where is the management ? When help is needed they act put upon. I knew a furniture piece wouldn't fit in my car and a greyish/blond grouch with glasses and a scowl, scoffed and rolled her eyes at another associate when I suggested how to position it. The cashier was no better. Everyone encountered was awful. One woman was sitting on a step stool stocking shelves and complaining as she did so. Not a pleasant shopping experience.

Clean, bright, easy on and off I-95! Kohls is the only true department store we have in the area…read more In the plaza is 5 Guys burgers, Supercuts, a pet supplies store and Big Y. Across the street is a west Marine, Dunkin Donuts,, Wayback Burgers too. Pizza across the street. I'm not into strip mall and I was dad to see more of the shoreline be built up -- but it has been made attractive.

Nasty Manager Lydia! Manager Lydia is/was rude,…read moreconfrontational, threatening, bullying, racist and rude. And I was having None of that. When a customer presents a kohls coupon to be applied to their account and the manager decides ( she doesn't agree) she intentionally held up the transaction, because she (Lydia) wants to tell the customer all about how she feels, to include telling the customer, oh you want twenty dollars, do you want me to "go in my purse and grab twenty dollars" in efforts to disrespect and humiliate the customer, she should be relieved from her job. This was All stated in front of the Asst Manager Sara. Sara had to calm Lydia down. Lydia stood behind her assistant manager and proceeded to Antagonize a customer service Nightmare and she is the Manager? When Sara came to finish the transaction, she said "Oh its all done"..So Lydia wanted to keep me their with my credit card in her hand to continue an unhealthy debate..."Wow" I have been a Loyal Kohls customer for 20 years. I have filed a complaint on line, and over the phone. Please contact me as there is more to the story. By the way I purchase $800 worth of clothing and I was told " who cares". My question to Kohls CEO is does Lydia represent Kohls, and their Mission, Value and Vision for Kohls?

Came here while in town, very nice and very large compared to some of their counterparts…read more The selection was much larger than normal Ocean States. Very nice. The service was also nice and friendly. The value as always was very good and the eat for free program was super nice.

Can get lost in here! You never know what you will find and sometimes you really need to check the…read morepricing but there are definitely certain things that are a steal. Manager is friendly and never gets frazzled. I will be back.

Very clean shopping center, has a lot of parking and even multiple electric car charging spots. If…read moreyou're looking to get some groceries or shop, this is the shopping center to go to on the shoreline.

Westbrook is a great outlet! I shop William Sonoma, Vanity Fair, Bath & Body Works and love the…read moreselections AND the prices! Scored some goodies at Sonoma, staff always friendly and helpful. Vanity Fair sells Wrangler brand and got some nice Western shirts for him at a very low price! I couldn't resist popping a pair of sunglasses in my basket, because they were marked 5.99 but I got a double discount! Restrooms are located around the mall, and the grounds are tended well. I love Westbrook Outlets!

Sadly, a lot of the stores closed since the pandemic. I like to stop here when I'm in the area for…read morethe William Sonoma but prefer the Clinton outlets. The girls likes JCrew, Old Navy, H&M and Claire's. They used to have a Bath & Body works but it closed. Not bad but I would go to Clinton outlets if I had to choose between the two.

The Saybrook Country Barn is a pretty nice place. Not cheap, but nice…read more I normally come here for furniture but they sell all kinds of stuff for your home like rugs, curtains, bedding and countless smaller items (some lame, some nice). It's definitely got a "country" feel so if you were expecting modern or contemporary things this probably isn't the place for you. It's a pretty big place and actually in two separate buildings. In one building they actually have a small selection of fairly upscale clothing items (now for men and women) and a restaurant, though I haven't eaten there so I can't comment on it. They have probably the best selection of furniture around from several different brands. Some people think it's expensive but I guess it's all relative. If you were comparing this place to Bob's Discount Furniture then yeah it's expensive. But most of it is made domestically and you can order specific types of wood, finishes, hardware, fabrics, etc. just the way you want it. So I put SCB in the "you get what you pay for" category. The people who work there are friendly and helpful. I'm guessing based on the way I'm treated that they don't work on commission but I guess I could be wrong. It can get busy on weekends so it may be hard to get help if it's really busy. But you can usually eventually find someone to take your money. Overall it's a pretty good place if it fits your style.

We recently worked with Susan Roberts. She was very patient and helpful in selecting furniture…read morefor our home. She came to our home and brought many fabric samples. She even brought 2 large rugs in her car to help us make a decision about what worked best. Susan has gone out of her way to be helpful in many ways. I definitely recommend you work with her if you can.

Excellent experience....easy to rent a storage bin..everything explained...great customer…read moreservice..Joe was very pleasant and friendly.. I would recommend..if you need a unit

UPDATE: 8/22/18 NOT ONE CORPORATE PERSON EVER CALLED ME REGARDING THIS!!…read more ALSO: Many of these "five star reviews" look fake to me. I'm in marketing and I can spot them. Shame on this location. Shame on your group trying to tell me that giant puddle on the floor of the climate controlled unit it was a stain and when I shined my flashlight on it to prove it was a puddle of water you had the nerve to tell me it was humidity. Then you call your boss who can't see it and I can hear her say in the background "tell her its humidity" Unprofessional and unbelievable! I just drove two hours in that extreme heat with my personal possessions and you try to tell me it's humidity. I hope your corporate office Reads these reviews. Shame on you slimy slimy slimy plus she had other people waiting you should've come in on your day off your office was clearly understaffed!!!! Poor management at this location