I used these movers and they were excellent. They were transparent on pricing- so no surprises!…read more Hardworking, polite, gentle with my stuff. I highly recommend them!

Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

GOOD NEWS. I wrote a review earlier this week in response…read moreto a problem with Global Self Storage of Clinton CT. To update that complaint I must say without a doubt the people in charge of that business definitely listen and monitor the content I received a call from a person who represents Global in a high management position. He was extremely interested in this problem, and in all truth he and I rectified the issue and I am very happy to report we came to an amicable solution that allows me to continue our business as before. The facility is clean, secure and well managed, and now very affordable.

Clean and secure facility. Ray is very helpful and quick to rectify issues. Has multiple security…read moremeasures in place and is never crowded. My only complaints would be the billing on the first of the month, I try to rearrange my bills so they are not due on that date and my rate also increased and overlooked the small post card and never received an email. I would have definitely liked more notice and the ability to budget for the increase. I dont think the price increase was unfair or unreasonable but was significant to me, sort of makes me wonder how often rate increases will happen. This is obv more of a company wide thing vs customer service, which the facility itself and management has been helpful. ²

Lowe Carting and Recycling is a great company to do business with…read more They are courteous and professional. Highly recommended.

Warning: Inexperienced moving staff, lack of upfront preparation and communication, an undersized…read moremoving truck = damaged belongings, damaged property, and extremely overpriced service. Tony ignores email communication to make it right. I would stay clear of this business.

Karen and Bob are super helpful and responsive. They really look out for their customers and make…read morethings as easy as possible for you. Can't say enough! T

Holy Smokes!!!!! What amazing service today! After driving 2 hours from Massachusetts, we arrived…read moreat the "other cubesmart" in town. My reserved climate controlled storage unit had water on the floor; plus to access it you had to go through a tiny door then turn down A hallway and the access to the storage unit was tiny. They tried to tell me that it was a stain then said it was humidity, that is the most ridiculous thing you could say to someone. Insulting actually. She called her boss and I could hear her say tell her it's humidity. That manager is an idiot & anyone that tries to gaslight the customer is not good at their job and I would never want to trust them. But thankfully I pushed for a resolution and after many phone calls from me to the cubesmart customer service line and the associate calling every number she could find for help (Her back up people were not answering the phone, unacceptable) she was able to reach the manager of the old school house location. This location! Karen came right in on her day off in the high heat and through the heavy beach traffic. She was so nice and so friendly to me and my son. Her facility was clean, dry and better maintained than the other location. She had a unit ready to go which way is right inside a wide doorway and the entrance in the storage unit was a large doorway as well. Did I mention the floor was dry? You could say that this location is far superior than the other location. If you're trying to decide between the two locations pick this one, always. If I could give Them more than five stars I would. In fact here's 10 Stars from us!**********

great place to store your stuff! owner is friendly and helpful. they are building a new climate…read morecontrolled facility and will reserve a u it once ready

Unprofessional, I called multiple times to get a storage unit. The first time I called they had to…read morego to church and asked me to call back (this was the second time I called). I called first thing the next business day but mid sign up their computer rebooted and they asked me to call back. I called back 20 min later and the site was not back up. They said they'd call me back as soon as it was fixed. They never called and the unit I was trying to rent had been given to another person. Completely wasted my time.

This U-Haul location is clean, well run, and staffed with friendly and knowledgeable people. Garren…read morethe manager is a prime example of a dying breed of professionals truly committed to customer service. I purchased a trailer hitch for my car online through U-Haul to save some time and money. Due to several back orders these parts had a significant lead time. I called to cancel my order in favor of an install at my local U-Haul location. Unfortunately, the parts arrived at my home anyway. I arranged an install time and location and found out the install itself would cost more than if I had just had the parts purchased and installed at a physical location. Garren took this into his own hands, worked directly with me and made a solution for me we could both agree on. My car had a stubborn area of frame that needed to be rethreaded. He went above and beyond for me and helped me out. He singlehandedly repaired my relationship with U-Haul and helped me with a safe and reliable installation. If you have moving, trailer, rental, or storage needs...look no further as you can rest assured you will have friendly, professional and timely assistance at this location!

Not the best experience, but not the worst either. Went to pick up a trailer for moving down the…read morestreet. The trailer itself was nice, no issues with it and attached and worked perfectly. Had some issues returning it, but nothing severe. First was when dropping it off, the worker didn't ask for any names for the reservation and had to go back in after putting the trailer away. Secondly, worker had me put the trailer away at their parking area, which wasn't how it was done in the other locations and took me a bit; signs also indicated to drop trailer off at drop off lane. Overall decent experience and would come back if I need to move.

This small moving company is absolutely stellar. I've used them twice and will again. Their prices…read more are competitive , their care for my furniture was superior and their responsiveness and professionalism throughout the process was excellent.

Our family has been doing business with Aldrich Storage for at least the last 6-7 years. The owner,…read moreKurt Aldrich, is frequently around checking on the property. He's personable and one of the most down-to-earth people to work with - which is rare these days. Their rates are lower than other competitors and rental terms are more flexible. The facility is routinely maintained and feels safe. Kurt also genuinely cares about the people who rent his units. During an especially hot summer, he checked in on our family over several days, bringing us water to help us stay comfortable. The owner is easy to reach by phone and consistently returns calls promptly, making communication reliable and stress-free. I would highly recommend Aldrich Storage.

I rarely need to access my storage unit, so I'm not familiar w/ the process for that. But I do…read moreknow the owner is also lenient & works with people on disability / financial assistance who require additional days from the due date (which is the 1st) to cash storage payments. Usually 2-3 days leniency. The facility is clean & free from an abundance of traffic coming in/out. I've had my belongings stored w/ Aldrich Storage since 2013 and am overall pleased w/ the service.