They came right at the stated time. Knew what they were doing. Replaced two parts in our ancient…read morestove, and got it working again in an hour. I think the cost was reasonable for two guys who knew what they were doing, and had the right parts.

They responded timely and resolved the problem I had with my gas stove. The price was reasonable.read more

Great work! They communicated clearly throughout the project. Worked hard all day to replace my…read morebasement windows and exterior door. Very happy with the results. Looking forward to working with Trusthub again in the future!

This was the second time I hired Trusthub and once again they exceeded my every expectation. This…read moretime I needed a louver folding door repaired because the door is part of a pair that have an unusual length and width. There are no available replacements in that size and I did not want to pay good money for a mismatched, off-center pair that Home Depot was attempting to foist on me. Myklos saved the day amd with much care and ingenuity put the slats back in place and replaced a missing slat with a clever fix. Honestly, it looks like it was never broken.

I initially had one star until the Techs (finally arrived) but upped it to 2, given that my fridge…read moreis now working ok... The dishwasher I'll document more about below This company is completely unprofessional doesn't follow through on their promises. They don't care at all about their customer's time. If I hadn't left work to come home early, and been on a time crunch given a closing date on a new house (damaged appliance(s) were in the old house) I would have canceled them all together and gone with either Dell's or All Around Town. I only went with them based on a recommendation that they may have lower prices on a new dishwasher. First of all, when I called to scheduled an appointment. Lenny, told me they were available on Wednesday from 12-3. I asked if they were able to come around 3pm and he sad no, no they only do the whole window from 12-3. He was emphatic about the fact that his techs do not start service calls after 3pm because otherwise they wouldn't be home 'in time for dinner'. I told him that would be fine, and I'd figure something out with work. Fast forward to the day of service. I'm at work (because that's where most people are at 9am on a Wednesday) and receive a call/voicemail from Lenny asking me to call him back. He doesn't say the reason for the call. I step out around 10:30 to call back and get a woman in the office on the phone. I wish I got her name because her lack of ability in the customer service department really warrants being called out directly. I'm perfectly polite to her and explain the voicemail from Lenny. She acts like she doesn't know what phones, or calls, or humans, or Lennys are, and says I can only leave a message for him, and that she has no clue what the call was about. She insists she has NO way to contact Lenny or the other service techs. I don't believe her, but I politely leave my contact info. I arrive home around 12:10, of course no one is there. I wait until 3:10. Still no service techs, and no called to give me an estimated time, an apology, nothing. At this point between my conversation with Miss Congeniality earlier and their lateness, I'm pretty frustrated. I call and politely ask if there was an update on the techs. Miss Congeniality again informs me in an annoyed voice that she doesn't have any idea, she only makes appointments. I ask if she has their cell numbers so I can call myself. She says no she doesn't have any contact with them (YEA RIGHT. ) and says I can leave a message with her. I tell her I already did that. ** Silence** then she angrily asks if she should just hang up. I say no, maybe she should get her carrier pigeons out to the techs because apparently that's how they communicate with her and customers (yes, I said pigeons). She basically yells, that she can take a message so I YELL my contact info at her, and tell her THANKS A WHOLE LOT, YOU ARE SO HELPFUL in a sarcastic tone and hang up. Five minutes later Lenny calls back, so those carrier pigeons fly real fast I guess, or maybe Miss Congeniality found her Rolodex in the office. I tell him what happened and he tells me that 12-3 is just a 'window' and that they got 'held up' and I remind him that he told me techs don't come after three. He brushes me off even though I told him just a call to say they'd be late would have been sufficient and that he wasted my time leaving work early. The techs arrive around 3:30 (apparently they're not worried about that dinnertime?), they're only in my house for about 20 minutes They were generally kind and did what they were supposed to.. but it wasn't that great either. The turn on my dishwasher again (causing it to flood on the floor again) then promptly tell me it's broken. Shocking. They then give me an outrageous 525 PLUS 200 dollar install price for a new one (no thanks). They did thaw out my freezer and clear the frozen drain, so at least that was something. It cost 145 for the call, and the fridge repair.. I think pretty comparable, but also still kinda ridiculous given they weren't here more than a half hour. So Cedar Appliance, you guys need to come up with a FAR better communication system and/or decide on your lies ahead of time so they don't contradict each other. Also, it's time to trade out Miss Congeniality for someone that can do more than act like at best an airhead an at worst a jerk.

Called them for a front-loading washer with a recurring fault. Two people showed up to examine it…read morewithout any tools or equipment to actually do so. They then proceeded to list multiple low probability faults that could occur without addressing the one I called them about. At one point, I thought they were going to sell me a bucket and washboard considering how negative they were towards clothes washers in general. Cost me close to $100 to be offered the opportunity to spend three times that should I call them to fix the original issue.

Excellent service. Easy to schedule, arrived on time, very fair price. Will hire again.read more

Had half a truck load of stuff I wanted gone, and now it's gone. Quick and easy scheduling and…read moreremoval.

I had an excellent experience with Vic from American Way. Our fridge wasn't dispensing water (due…read moreto something silly on our end) and Vic fixed it immediately. It was very easy to schedule and appointment and Vic was timely and professional. If we ever have a real problem with our fridge or freezer, we'll be sure to contact American Way again.

I'm giving this business 5 stars because I greatly appreciate their professionalism,…read moreresponsiveness, and customer service. I requested a quote from this business via Yelp. Vitali got back to me within about 30 minutes with a price estimate, and agreed to provide service on Memorial Day (the very next day). The day of, he arrived on time and did the job as promised. I recommend this business and will use them again.

Just hosted Mom's 85th. Set up, service for 15 couldn't have…read morebeen better. (But we're a little biased as this is our favorite place locally)

Very accommodating. Repair done efficiently and fairly priced. Excellent communication too. This…read morekind of service rare today.

If I could rate 20 stars I would ! Henry went above and beyond for me. I originally hired him to…read morerepair a washer machine Coin Op. to my surprise my basement was flooded from a water heater. He immediately helped me picking up and installing a new water heater the same day for me. All around Great service and his work is meticulously done! Thank you again Henry - T

So psyched I found Henry and H & F. We had a somewhat urgent issue with our fridge/freezer, and…read moreeveryone we contacted was scheduling at least a week or two out. Or just not responding. Henry got back to me quickly, and even managed to squeeze in an appointment for us the same day, late afternoon/evening. He was prompt, professional, and his price for the repair was more than fair. He clearly knows his stuff and runs a good, honest business. We've already re-booked him for an issue with our dishwasher, and he'll definitely be our first call for any appliance repair going forward.

Tony is extremely knowledgeable, helpful and HONEST. I highly recommend him for any home appliance…read morerepairs.

When I called, Tony explained that he didn't work on my model of washing machine but he asked…read moreseveral questions about the problem I was experiencing and suggested several things I could try to fix the issue. Real knowledgeable and committed to helping people.