I had an issue with a Huscavarna chain saw bought two year's earlier through Amazon by my wife…read more They bent over backwards to correct it under warranty with the company. I bought a spare battery from them and their price was better than the internet sites. They will get my business from now on.

Top notch service, Johnathan and Jeff in the chainsaw dept are awesome!!! They assisted me in…read moregetting the Stihl saw that I have been looking for. Jeff was able to find me the correct chain for my Jonsred saw and it is like brand new again. Thank you!!!!!

Took a riding zero turn mower in for repair. They were quick to diagnose the problem and get it…read morerepaired. They gave me a price and date when it would be done, both were right on.

I dont know how to repair snow blowers, so I tried to explain the problem as best as I could over…read morethe phone. The guy that answered kept saying he couldn't help because he didn't understand the problem. I suggested to bring it in so he could take a look. He told me he couldn't help me since he didn't understand the problem and the way I was explaining it...... I called him because I dont know how to fix these things. Kinda implied that I cant explain in full technical detail. He started to get loud and insist it was my fault cause i couldn't explain to his understanding. As I tried to explain again, he hung up on me. I tried calling back several times and he wouldn't answer. Finally it just went to a busy tone. I just wanted my snowblower fixed at his convenience, not mine. I was willing to pay cash and bring it the same day. I didn't even need it back right away. I'll go to you tube and figure it out myself. Its poor attitudes like this that are really hurting the small buisness owners out their.

Get your equipment serviced elsewhere. I don't think these people know what they're doing. They…read morecharged me $197 for a chainsaw tune up. OK I thought, maybe they performed some magical service that I hadn't anticipated. Nope, they just charged me for 13 HOURS of labor to do the work in the attached pictures. So it's one thing to take 3 weeks to service a saw, it's another to sneak some overcharges into the invoice, but to put down that it took 13 hours of labor to tune a saw tells me they're not actually up to speed on how to do this work. Or maybe just dishonest. You be the judge. And whatever you do, don't show up a minute after 4:30 or you'll get the heavy sighing/eye-rolling of a lifetime.

Staff were very helpful with my problem. Positive resolution resulted. Courteous and professional.read more

Tom came as quickly as he could given this heatwave. Ours was just the dryer heating element died…read more He was wonderful and thorough! The vent which was long, had not been cleaned for years and FULL OF dogs fur!! Full. He had to return a few days later to deep clean the duct all the way! Now the dryer works like a dream. I would highly recommend Brennan and MacKay appliance services

Just needed a silly little part for my dryer, they had it ata better price than online and I could…read moredrive there and pick it up. Wonderful customer service & selection!

Terrible customer service. Regarding a chainsaw ignition module, she couldn't even tell me if it…read morehad a small wire for the kill switch. She told me to look online, wouldn't answer a question on the secondary (aka, spark plug) wire then hung up on me. Thank you for hanging up on me. You saved me the trouble of doing business with an undesirable (and likely unreliable) online company. Isn't the confirmation of the kill switch wire a justified question? Here's what mine looks like.

Insanely horrible customer service. Called and was told to stop in to pick up a part they had in…read morestock and that they'd hold it for me. When I arrived, the woman at the counter told me that they did not have the part (despite it being listed on her computer as in stock and that I was a liar (rather than a misunderstanding). The sad woman lost her temper in front of a three-year-old child. Absolutely Ridiculous. I'll never set foot in the shop again and encourage folks to take their business elsewhere.

They drove over 30 minutes to come pick up my 20+ year old ride on mower and delivered it back just…read moredays later -it runs like it's brand new. I can get 2-3 more years out of it and push off getting a brand new one. Their price was totally fair too. Five stars! I'll be bringing my snowblower to them as well.

been doing business with Mowtown for many years....they deal in only high quality…read moreequipment.....Ariens snowblowers.......Toro mowers. Never disappointed. Good guys. Quality service. tml

The people who work there should try smiling and making people feel they are welcome…read more It doesn't take much to be polite and show appreciation.. I wanted to look at some paint but it was roped off. Not sure why, but went somewhere else and purchased my paint. The part that bothered me mostly was the cold and unfriendly people that work there. I won't stop there anymore.

Reeds Ferry Lumber is a super convenient and helpful hardware store, lumber yard and more. Thank…read moreyou.

I have used this company several times over the last two years. In my experience, they provide…read moreexcellent customer service and products. I have had many deliveries on time and within specific specifications (on back porch, next to driveway, etc.) every time.

This place will never get one red hot cent from my company ever again after the experience I had…read moretoday. They screwed up my order showed up almost 2 hours past the time frame and they missed part of my order. When I questioned the driver about it he gave me attitude and at this point I was pretty pissed off because I was waiting for them to show so I could go take lunch and this jerk off gave me an attitude over it. I said listen I was just asking a question and he snarkily replied I was just answering! At this point I admittedly snapped and said you know what just don't, I did shout a bunch of curses at him as well when he started being a total jerk because I was pissed off at something and I was trying to tell him to stop so I wouldn't snap but the little prick wouldn't listen. So I got pissed off got in my car and drove down here and got the damn thing myself. If you guys can't do your job then I suppose I'll do it for you. Total piss poor customer service and the worst experience I have ever had from a lumber yard. I am truly disappointed because I figured this would be a great new source as a lumber yard but I will never use one of these locations ever again regardless of the town they are in they have permanently lost me as a customer and they can honestly go screw. When I called in initially to be like hey you know my time frame is almost up where's my delivery the woman who answered the phone acted like I was greatly inconveniencing her on a 2 minute and 30 second call. So sorry I interrupted you standing at the cash register playing with yourself all day, freaking please! If I manage this place I would be deeply ashamed and greatly pissed off at the behavior between my customer service reps, and the jerk who delivered my items. So much for professionalism!