Very helpful small engine repair shop. Always willing to go out of their way to help out, especially when I bring chains in for sharpening

I have had my roto tiller and my son's snowblower at Jagg Small Engine and they have done an excellent job. I would recommend them!

This is the absolute worst shop I've ever had to deal with! To give the entire story: I dropped off my pressure washer back in May. Unfortunately, I had to deal with poor customer service from Generac to agree on paying for a part and labor (all covered under warranty). Through this process (which I had to handle with no support from the shop) they got antsy and extremely impatient with me (mentioned the small pressure washer was taking up space). I had zero control over the process of Generac. I received many calls from the shop owners wife, constantly in the process of this. I kept them in the loop of what was going on and that I was pushing Generac as much as possible. After finally getting this moved through and approved the shop ignored multiple voicemails. Eventually, I was able to get ahold of the shop and the owner kept speaking over me when I just merely wanted clarification and a timeline. The lack of support, understanding or customer service is mind blowing. If the shop needed this moved faster, support from a licensed Generac dealer would have helped to move this along as opposed to bashing a customer over it and leaving them to do it all. read more

We're lucky to have this place in our small town. They've serviced my riding lawn mower, snow blower & generator, all are running great like new! Great service, great communication! read more

I have been a long time customer of Jagg and my opinion it is a wonderful place. They have worked on my lawn mowers, wood splitter and snow blower and I have found Jim, his wife Linda and their son James all very good. I have picked their brains on many occasions for advice and they know their stuff and will share it readily. read more

Over the past several years, I have brought any number of machines with any number of problems to Jagg. They fixed them the first time at very reasonable cost. To me, having my equipment back working quickly is crucial, so a top notch repair service keeps me out working. read more