Best Customer Service Ever!! We bought a platform bed here,…read moreattracted by the incredibly reasonable price and how handsome a piece of furniture it was. I would originally have given them four stars for affordability and friendly but not overbearing help while we shopped in their store. We got the bed home, assembled it but the supporting sideboard cracked in half when my son (not obese, about 180 pounds) sat down on it. I contacted Brian at New Hampshire Furniture Direct and he apologized, said they had not had any problems with this manufacturer and he would have them send a replacement. No questions asked. The replacement arrived two days later. When replacing it I discovered a large chip had been gouged out of the footboard that I hadn't originally noticed. I contacted Brian and again he promised a replacement would be on its way. No questions asked. It arrived, our bed is good as new and there have been no problems since. I so appreciate their willingness to stand behind what they sell.

Need a mattress? Box Spring? Basic furniture? Then drop whatever you're doing and head to New…read moreHampshire Furniture Outlet. Plenty of mattresses to test out and choose from. Friendly, helpful and not overbearing sales people. They encourage you to try before you buy, and aren't always steering you toward the more expensive mattresses. I came up from Boston for the deals and will be back when I need new bedding. You should too.

I got my mattress here when I was 15. I'm 20 now and I still sleep on that mattress. It is…read moreincredibly comfortable and soft and the only downside to it is that I can't stand to sleep in other beds now because they just don't add up anymore. I've had multiple friends sit on my bed and say it was the most comfortable bed they've ever felt. So I'm not alone in my opinion. It was a custom mattress that was chosen through their little selection thing they have you go through, and I definitely recommend that process. They will show you to mattresses that fit your type well and let you try those out. And I can vouch for the system they use. Everyone is different so it's definitely worth it. As for the price, I don't remember, but honestly, the price shouldn't matter if you're getting something like a mattress. You are going to sleep on it almost every single night for years of your life. You don't go cheap on that, especially because going cheap on that could lead to you having to not go so cheap on medical help for issues that a bad mattress could cause, such as back issues. It's a serious investment. I do remember it being pretty expensive, but not prohibitively so, and again, it's one of those things that it's very imporant not to go cheap on. I love my mattress and my bed. When the time comes I will come here again.

I've been shopping Jordan's for better than twenty-five years. I dropped by here on the way back…read morehome to check on some recliners to help with my back. I ran into a very helpful salesman Rob Hyde. I wasn't able to noir hard yet, but I needed some information about them and Rob was very helpful. He provided some very useful information. I definitely will be back once I organize everything on my end.

Mavrikis Upolstering has touched almost every living space in my house over the past 20 years…read more Their amazing team have refreshed sofas, chairs, and footstools. We are in the process right now of creating a custom sectional for our newly redone family room. I can't say enough about how attentive and kind Mr Mavrikis is to our ideas. We keep coming back.

Highly recommend, they did a beautiful job on my swivel chair with Ottoman. The fabric selection…read morewas amazing and everyone I dealt with was helpful and pleasant, even the pick up and delivery was exactly on time. My chair is better than it was new!

I never expected to find such a beautiful store as I entered the front door. I could have spent…read moretwo hours looking at all the unique items for sale. I just moved to Nashua and this will be one of the first places I will bring my guests. The owners were lovely, and I urge everyone to visit--it is a fun and rewarding experience --with great buys!

Very cute store with lots of interesting gift/decor items to look through. Definitely a cool place…read moreto shop for a unique gift!

I put off writing this review for a while because I was actually waiting for ALL of my furniture to…read morebe delivered. That's because the couch set we wanted (which is f**king lovely, btw) was on backorder for 6 weeks. Still, it was totally worth the wait! This triple level furniture store is jam packed with just about everything one needs to decorate their house with the finest upholstery, bedding, tables, chairs, etc that money can buy. And before you ask, yes....they have elevators. The funny thing is when we walked in, initially looking for a new living room couch set, we ended up also finding arguably the best kitchen dining set we've ever seen. At least, for us. All in all, we ended up spending like 4 grand, but it was worth it. The staff were also very accommodating and friendly. They didn't have us pay for everything all at once either, since each set had to be delivered on separate occasions. Basically, we just paid for the stuff as it was being delivered. Actually though, the prices seem fair enough. If you have old furniture for them to take away, they charge an additional fee for that based on the number of pieces that need to go. There is, however, one admonition about this that still irks the shit out of me.. It seems that either, a.) The management isn't telling their movers that old furniture needs to be extracted from the home prior to the delivery taking place. Or, b.) The movers are really lazy and apparently don't want to take ANYONE'S old stuff. So, they enter in with the mentality of, "No, we're not taking that"...until you point out to them that they are literally being PAID to remove the old furniture. After a bit of back-n-forth, they'll eventually (reluctantly?) do it. Just be firm, keep all your receipts, and it should go just fine. None of this is really a deal breaker for me, but it's just annoying. I mean, is it THAT foreign of a concept that customers will want their old furniture removed? Because I'm fairly certain that upgrading furniture is a pretty common thing amongst consumers. I....I just don't understand why any mover would take issue with this, so long as they are being monetarily compensated. I had two separate deliveries, as mentioned. And BOTH times, with two different moving teams, they initially went in with the belief that they were not removing any old furniture. It's just weird and I'm not quite sure if it's a breakdown in communication with their bosses, or just sheer laziness. One guy even grunted as he was moving a small piece of the couch, which....wasn't all that heavy. Despite all that nonsense, what matters most is the furniture itself and the store's selection. Both are on point. I highly recommend this place as a go-to for your furniture needs, along with the aforementioned caveats to all present and future customers. Bernie & Phyl's receives 4 fully reclining couch sets complete with USB chargers and LED lights out of 5.

I purchased a power sectional back in late October . I have had the set for 7 weeks and the fabric…read moreis pilling all the cross threads are pulling out. The technician came to my house this morning and said they don't cover wear and tear, and wearing cotton close on the couch will cause wear and pilling. This is the craziest thing I heard I'm I to sit naked on the couch to prevent this! I called the store and there was no manager to speak to. They suggest that I call again and speak to their customer service department as their GENERAL MANAGER can not help me. I will say I will never shop here again . I do not recommend anyone to shop there. MY set is 8 weeks old and looks like I have had it for 10 years! Stay away from them once they get your money you are in on your own !

I am pretty upset with the store right now. I ordered a lot of furniture. I was promised my…read moreliving room set tomorrow, I'm getting one piece, the other maybe in another month. This delivery was scheduled a month ago! I ordered a new bedroom set for my son - bed took over a month, the night stand is in and the dresser well might be in by Sept 30. I ordered a new TV stand - nice one - that will not be in until the end of the month - maybe - I haven't been contacted for delivery. I know this is Covid time. The staff and the store are so well maintained, clean and have the safety concerns we all do. I could have bought this all on tax free weekend here in MA, saved hundreds of dollars and still had it around the same time. I didn't buy a special made item with the need to create an entire living room set! I bought "Off the rack". I'm very disappointed. We spent well over $5000 on furniture. I've spent thousands at Bobs in the past - all my furniture and this is just terrible.

Let me start this off with, I just spent AN HOUR OF MY LIFE on the phone with them before I started…read moreto write this post. I was hung up on, transferred about five times because my daughter's rail snapped WHEN SHE WAS SLEEPING. We've spend over a month back and forth with the insurance company only to get a $70 "credit" for a bed that was over $2,100!!! Then they tried to recharge us sales tax, stating sending another clearly defective item again. Save your time and aggravation and shop somewhere else, anywhere is better than here. I hope that within another month my autistic daughter won't be sleeping on the floor because of this awful company.

High Quality American made furniture from Ethan Allen has been in our family foe decades and looks…read morejust as good today as the day we purchased it! Well worth the investment

I usually hesitate to go into an Ethan Allen because (as a bargain shopper who is there to look at…read moretheir discount floor models) I am usually made to feel unwelcome. For example if you go to the Burlington or Natick Massachusetts stores the hungry designers will almost chase you out with torches & pitchforks. I have moved a lot because I'm a hobbyist flipper and that means I'm cheap but I buy a lot. What a pleasant surprise that the staff at the Bedford New Hampshire store let me treasure hunt and find this awesome chandelier!! The logistics manager Dean showed me that its paperwork shows that it used to be a display in the old, closed down Ethan Allen that is literally over the town line on the street I live on. I guess it wanted to come home. The designer Verlie was very nice to me and didn't make me feel like a scavenger for discount shopping. The Ethan Allen company could learn a lot from this location.

I'm a repeat customer of Mark's. Which seems to be noteworthy - how often do you buy furniture?…read more I purchased a queen pillowtop mattress first. I was greeted by Mark's mother who was very polite, not pushy at all, and encouraged me to hop on the display models and see how the beds felt. The prices were reasonable and I got a great deal on the bed I bought. My next purchase from Mark's was a sofa and love seat. I had these delivered and Mark scheduled the delivery outside of his usual delivery times to accommodate my work schedule. The guys who delivered them were prompt and didn't give any indication that they disliked the later-than-usual delivery. They were quick and didn't seem to be nosy about my home (I've had this be an issue in the past with other companies).

Sales experiences was great from the point of online request to entry. Very helpful. Professional…read more Delivery was great. Delivered within a few days. They arrived 15 months early. Very respectful and courteous business. Furniture is also as promised and perfect. Quality appears to be good also. The pricing was perfect. I actually cancelled my order at Jordan's for a very similar product which was scheduled out 2 wks later and not necessarily the color I wanted due to limited stock due to "tariffs". I will return to Mark for other items when needed. Local business support is most important with honesty.

I went to Ashley's looking for a coffee table and wanted to also view what other items they had…read moreincluding price points. I went to the store around 6:30pm and it was very empty and don't close until 9pm. They have 2 floors of inventory. I couldn't locate anyone to assist me on the sales floor unfortunately so I just walked around to view prices and find what little coffee tables they did have. After about 15 minutes a sales person finally found me and tried to help but they didn't know much about their inventory. The clearance prices seemed a bit high to me and without getting assistance soon enough, it was hard to tell if prices were actual prices or an additional percentage would be taken off. I think the store is going through a rebrand and new management so there are probably some things they are still working out.

We had the oddest interaction with a salesperson today and will never return to the Nashua store…read more Chris greeted us as we walked in and then continued to tell us his life story while we walked around trying to talk to each other. He spun some odd elaborate tales about his life and kept going ... so uncomfortable! We had to practically run away from him and thankfully made it out the door without enduring one more fabricated life detail! We ended up at Jordan's Furniture