Worst bank I've ever been a part of. From the random fees to the ATM taking my money and not…read morecrediting my account, and then coming in the next morning to them reconciling the ATM and having the exact amount extra that I deposited and then claiming I'd have to start a claim. Lucky for myself I was listening to the tellers conversation and called them out on what bullshit activity this was. What a joke. Bank...more like crooks. Crazy they're even in business. The people working here are power tripped, and rude. One lady telling the other what to do while she was helping me cause she didn't feel like they should do their job?? All because I called them out on something that was wrong. I've lived in winters 32 years and know half the town. I will be spreading the word to NOT bank here. What a joke.

DO NOT EVER GO HERE EVER!!!!!!! We went to the ATM like…read morenormal to make a deposit the ATM gave us our card back then printed a receipt and didn't put the money in our account we called the next day to try to get our money back and were told they can't do anything we would have to start a claim with Travis Please don't waist your time here stay away!!!!

Poor customer service. Went in to close account, guy gave me my money and said to call the number…read moreon the card. I do so, only for them to tell me they can't close the account because there is a fee due for dropping below the threshold. So now I have to pay the fee, which they said they would not waive, wait 10 business days and pray that it closes. I've never liked this bank. slow and understaffed.

I have been a customer of Bank of America for over 35 years since 1980's. My dad has banked at Bank…read moreof America since the 1960's. The Davis,CA is a very friendly and helpful branch. It can get busy but the employees, staff, managers are all very friendly and helfpul. They also have a teller for business banking. Everyone at Bank of America is always friendly and helpful with everyone who goes there. Just be reminded that with davis being a College Town it can get extremely busy a few times of the year when international students open and close their accounts.

The ATM has not operated since Christmas 2025. Today, 1/8/25 I contacted Wells Fargo to ask when…read moreit will be repaired. After 5 minutes of recorded sales pitches and advised that my call would be recorded, a nice man answered. I advised him that I will also be recording and I was put on hold to a supervisor or lawyer who told me they did not comply with my request to be recorded. LOL What a bunch of jerks. They can record you, no choice given but when the tables are turned, they object. I told the person about the ATM issue and hung up. I will be leaving this bank after 25+ years if the ATM is not running by 2/1/26.

The ATM has been out of service for 3 weeks! This is a new low, even for Wells Fargo! This is the…read moreONLY Wells Fargo ATM in Dixon. Do better.

Whenever I visit this location, I often notice that one of the tellers appears visibly dissatisfied…read morewith her role. She consistently displays a lack of warmth and tends to come across as dismissive, rude and arrogant. Most recently, I observed her raising her voice at a customer who seemed unfamiliar with standard banking procedures. I found this concerning, as it did not reflect the level of professionalism and courtesy typically expected in customer service interactions. I'm hoping that the management will address this and call the attention of this person.

Corwyn and all of the staff I encountered were extremely friendly knowledgeable and HELPFUL! I came…read morein to open a business account and one of their appointments was a no show so they gladly squeezed me in. Thank you!

The ATM frequently runs out of money, does not post a sign saying they are out of money, but then…read moretakes the money from your account as if you received it. You will be waiting there for 10 minutes while the machine is slow, not wondering if it's going to work. If this isn't your home bank, you have to go through your bank to correct this and it takes weeks of an investigation to determine if this is true. Really unsavory situation, I am wondering if the new Dixon bank will put this one out of business

Sierra assisted us in opening our new accounts today. She did a great job of explaining everything…read moreto us and answering all of our questions. The service was fairly quick and we left feeling confident that we had made a good choice regarding our banking needs.

Well service when it comes to the customers every time I enter the business…read more I previously had a problem with online service part of it was taken care of and the other well let's just say I chalk it down as a lost but they did exactly what I had asked them to do for me, thank you

I want to first write this review by saying that I have been at this bank ever since I was 15 in…read morelike... 2005. A lot of my frustration for this bank does NOT come from the staff, in fact the staff had helped me so much during a time that I was having some issues with money. The f*cking system of this bank is an absolute nightmare with how outdated or just slow it is. If you end up going negative and still put the money in to avoid any fees for going negative you are gonna have to call and jump through hoops to get something like that sorted. Not only that but the website and its pending can be so confusing and slow, and the website itself doesn't even show your account number. This is probably the perfect bank for someone who wants an extremely minimalistic way of banking and probably doesn't buy stuff online. One of the main things that caused me to close this bank was how broken the whole system is. I even was depositing money at one point and the ATM took both my card and the cash I had put in.... It doesn't help that there is only one ATM for this bank in all of Vacaville so you better pray it doesn't goof up lol. Closing my bank was a nightmare as well, when I originally went in to close it they told me I couldn't because I had a pending fee ( this pending fee was something as simple as fast food, 4$ and took like 5 days ) and then when it finally went through, because I had already switched to a new bank and only had 4$ left in this account... some automatic payment ended up putting me negative. They refused to close my bank when the 4$ was pending, but I guess that didn't even really matter because they ended it closing it anyways lol. Do yourself a favor and switch to somewhere like Chase or something that's not a local bank.

Don't bother with this bank. Family has been a loyal customer since 1992 and has never had any…read moreissues until this week. Cindy M. belittled my mother and made her cry over a situation that was out of her control. Recently, we lost my dad (they've been married for almost 40 years) and a situation happened where we had no control over it. Cindy told my mom to stop "writing bad checks and she wouldn't overdraw" while in front of other customers, as well as making another teller cry in front of my mom. Not sure why they'd keep a teller around that's okay with making a customer feel this way.

Nice dealing with this local bank. Jonna Harris is my favorite teller, I love her friendly attitude…read moreand outstanding service. You will love doing business here!

Without a doubt, this is the worst bank in the area. I wouldn't recommend my worst enemy to this…read moreplace. Most of the time, the place is closed because they have been short staffed for 3 years. Which is fine, but also isn't my problem. If you need help, hire it. Management here and you can use that term loosely, has constant turnover, and each new manager is worse then the last. Let me save you some time and avoid this clown circus!!!

Only ONE person to help a waiting line of 6. Very poor service! They are very understaffed!read more

I was shocked to read the negative reviews on here, especially singling out Ben. We've been…read morebanking at this branch for both personal and business purposes for over 10 years now and have had nothing but stellar service. Especially from Ben, who we call "Superman". I know they battled a lot of issues during the Covid era. Staffing shortage, shorter hours, periodic branch closings... In their defense, a lot of the issues mentioned seemed to be out of their control and an extension of the staffing and hours cutbacks at the corporate level. In any case, it was distressing to hear about so many people being frustrated. We temper our expectations, do our research, clearly state our goals, follow up, and have never been disappointed.

I started an account with a banker. I needed more information, which was at home. I was not…read morenotified beforehand that I would need this information. My banker swa id I would have to come back to finish, but could not come back that day. I called him this morning requesting an appointment today at 3 or 4. He did not return my call or text me a response as I had requested. The bank will not take my pho9ne call. Very frustrated with them. Looks like I have to drive to the bank to get an appointment. Wells Fargo never treated me this way.