Poor customer service. Went in to close account, guy gave me my money and said to call the number…read moreon the card. I do so, only for them to tell me they can't close the account because there is a fee due for dropping below the threshold. So now I have to pay the fee, which they said they would not waive, wait 10 business days and pray that it closes. I've never liked this bank. slow and understaffed.

I have been a customer of Bank of America for over 35 years since 1980's. My dad has banked at Bank…read moreof America since the 1960's. The Davis,CA is a very friendly and helpful branch. It can get busy but the employees, staff, managers are all very friendly and helfpul. They also have a teller for business banking. Everyone at Bank of America is always friendly and helpful with everyone who goes there. Just be reminded that with davis being a College Town it can get extremely busy a few times of the year when international students open and close their accounts.

I was shocked to read the negative reviews on here, especially singling out Ben. We've been…read morebanking at this branch for both personal and business purposes for over 10 years now and have had nothing but stellar service. Especially from Ben, who we call "Superman". I know they battled a lot of issues during the Covid era. Staffing shortage, shorter hours, periodic branch closings... In their defense, a lot of the issues mentioned seemed to be out of their control and an extension of the staffing and hours cutbacks at the corporate level. In any case, it was distressing to hear about so many people being frustrated. We temper our expectations, do our research, clearly state our goals, follow up, and have never been disappointed.

I started an account with a banker. I needed more information, which was at home. I was not…read morenotified beforehand that I would need this information. My banker swa id I would have to come back to finish, but could not come back that day. I called him this morning requesting an appointment today at 3 or 4. He did not return my call or text me a response as I had requested. The bank will not take my pho9ne call. Very frustrated with them. Looks like I have to drive to the bank to get an appointment. Wells Fargo never treated me this way.

Travis Credit Union in Davis has a charming, small-town, family-style banking atmosphere,the kind…read moreof place where you expect everyone to know your name by your second visit. Kara...with a K was extremely friendly, patient, and helpful throughout the entire process. Things took a little longer than they might at one of the larger banks, possibly because of their procedures and protocols, but everything was handled properly and taken care of in the end. Sometimes slow and steady really does win the banking race. While you're there, definitely spend some time exploring Davis, especially the downtown area near the university. It has a great atmosphere, friendly people, and a relaxed, welcoming energy. It was absolutely our kind of vibe! Five friendly, small-town banking stars for Travis Credit Union,and an extra star for Kara with a K!

My mother past away and this branch and main were worst business people to work with.My 95 years…read moreold Step-Dad lodt his wife and they had or willing to help us settle this loan that my mother left us to settle.I would never work with travis credit union ever again.

Brother Bradley here. Stopped by FNB Davis today and what an optimal experience I had! I felt safe…read moreand secure. Meena was happy to coach me through life AND my bank problems andShe told me how it all works and explained my questions to me thoroughly what more could I ask for;) highly recommend stopping by, their remodel looks great 1. People first 2. Absolute integrity 3. Zest for Excellence

This has been my husband's and I banking forever, my husband much longer than I. When we got…read moremarried, we end up sharing a joint account from here. They have one of the best fraudulent protection around. They catch things right away and instantly put a stop when they see large and unusual activity. They call you to ensure that it is you, I've never had an issue with this bank at all. I truly love them. The people here are super friendly and always super helpful for all your banking needs. They do an amazing Oktoberfest get together every year to celebrate and it's always a fun time with live music and lots of food.

I had heard good things about the products and service from Golden 1 Credit Union when I lived in…read moreSacramento. I already an account with one of the major banks in town but when I recently came into some money I thought of opening an account at Golden 1 Credit Union. I entered the branch in downtown Davis and no more than a minute later was given a friendly greeting by Martha Gutierrez who quickly escorted me to her desk. I told her I was interested in opening a checking and possibly a savings account. She patiently and thoroughly explained the different account options available and answered my questions as well. After making my choice, she quickly and efficiently gathered the necessary information from me and helped me complete and sign the forms to create and open my new account. The entire experience was very pleasant! Martha couldn't have been nicer to work with and I was finished and on my way in under an hour. Before leaving, she made sure to answer any questions I might have and encouraged me to call if I thought of something later. Overall, it was a positive experience and I will recommend Golden 1 Credit Union and Ms. Martha Gutierrez to others.

Useless workers not helpful at all and will turn you away. Bad customer service makes me want to…read moreclose my account with golden 1.

the teller and the supervisor not very knowledgeable, and the branch manager is not stationed at…read morethe location. Unable to complete a simple task and had to go to another branch

This is 100% the worst Wells Fargo there is. Bankers are either rude or not working, and line is…read moreout the door for hours. They give you attitude for no reason like you're stupid and they own the place, which they don't. AVOID THIS PLACE AT ALL COST. The Chase across the street is 100000 times way better.

YFCU has been nothing but professional to work with. Our business has been banking with them for…read moreover a year now and we've never had any issues!

The employees I've worked with have been friendly and helpful. Rosalinda has gone the extra mile…read morefor me. This is a small town credit union who seems to be behind on the latest in technology. Their ATMs are often not functioning. Their website is confusing (even the new and improved one.) I rarely go inside but when I have I almost always have had to stand in line. I couldn't help noticing there is always at least one person in new accounts sitting at his/her desk chatting or looking at their computer. It seems it would be more efficient if those at the desks could help the tellers when it gets busy or at least speak to those in line to inquire if they are there for a new account. Their hours are certainly not helpful for most people as they don't open until 10 and close at 5. If you work outside the home I suppose you would have to wait until Saturday to go in. But they're only open from 10-2 on Saturdays. There is no one to help after hours......not even a phone number in case of emergencies. I guess I am too used to USAA. But there should be some way for members to get in touch with someone to help in case of an emergency. Since the Pandemic I've noticed I always have to wait...sometimes for over 10 minutes to speak with someone when I call in. Usually I'll choose to have a callback. The building is really nice and there seems to be enough parking.

I stopped by this convenient Downtown location with my husband. Although I only used the ATM to…read moredeposit a paycheck, the location looked nice! I'm looking forward to returning to check out the inside and see the staff next time! I've been a loyal client for probably 10 years now and never had problems with US Bank Branch and feel safe trusting them with my finances! SYOY! :-)

Take better care of your clients. It's lovely to be polite, but if you're handling accounts in a…read morepossibly unethical manner it doesn't go far.

BluPeak credit Union is now a scam trying to squeeze every penny from its customers. My account…read morewas transferred from USE CU several years ago and Blu Peak took over. After 22 years I had been able to secure a very modest 8.5% rate and was pleased overall. Then the letter stating that BluPeak would raise that rate to 15.84% variable came. No explanation or reason given. I paid my balance in full but was surprised to receive a bill. Thinking that this was an error I called, waited on hold for 15 minutes and was then assigned to Paris. (no last name). She informed me that because I did not pay in full for 2 consecutive months, there would be trailing interest to account for and pay. No way to clear it today as I was delinquent. Closed the account and am hoping that some folks will read this rant and avoid this rip off institution.

Just got notified that a company they work with, Marquis Software Solutions, had a data breach. Why…read moredid Marquis, who describe themselves as a "digital and physical marketing and communications vendor" need my social security number? When I queried BluPeak, they said it was to create a unique identifier. Um, I've worked in marketing and I know there are many ways to do this that do not involve SSNs. This is a cheap way out for them, and puts their customers at risk. This is only the latest in a series of problems I've had with them.

I prefer this branch on Second Street over the one on E Street downtown which is often crowded…read moreespecially when UC Davis is in session. Lines here are usually no more than a couple people. Not infrequently, there is no line at all. The ATM machines are indoors in the well lit lobby where an ATM card is needed for access after hours which I think is better for security.

The physical location is quite nice. Quiet, clean, and not crowded. However, some of the employees…read moredon't seem very knowledgeable. Cristina in particular couldn't answer any of my simple questions regarding my checking accounts OR my credit cards (questions like monthly fee, annual fee etc). She had to call her coworker/manager to answer my questions, and when I wanted more answers, she took a very long time to check me in and made many mistakes. Once with the banker, Lyssa was her name, she also couldn't answer my questions without spending a very long time on her computer. Answers were very vague and generic, honestly I should've just called customer service instead of coming in.