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First Look Eyewear

3.4 (5 reviews)
Open 8:00 am - 5:00 pm

Services - First Look Eyewear

Eyewear fitting

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Eye Care Oklahoma - Entrance

Eye Care Oklahoma

(11 reviews)

What a joke, that was the best thought I had after leaving from my appointment…read more I'm a firm believer and urge all family & friends to utilize their benefits to the fullest. With the being said, I came here for my annual exam and not one staff member greeted the person infront of me, me or the person behind me. When it was my turn to check in, the staff members continued to communicate amongst themselves, the staff member on the left looked up and said, "Oh, someone will be with you in a moment". Then the woman next to her finished her story and then looked back at me and said "And what can I help you with...". I explained that I was there to check in for an appointment and she quickly looked me up and then said "Yeah.... I see you here but wanted to tell you that your insurance will cover your visit and all but won't cover your hardware (contacts and/or glasses) so wild you like to still be seen today". I quickly questioned why no one explained that when the office staff personally called me the business day before to confirm my appointment and insurance. She explained that she couldn't answer that because she wasn't the one who called me.... Fast forward: I continued with my exam with Dr. Burkhart who was not only amazing and kind but the MA before seeing her was AMAZING and the MA who was in the room with the provider was AMAZING. I explained to them my frustration I had earlier about the insurance issue and they brought in the clinic's manager. The manager explained she had no idea what was going on insurance wise as this was the first she heard about it but would ask. She left and returned with a wild explanation as to why they were not accepting my insurance coverage. I just got off the phone with my insurance who called them to question the entire situation and they admitted they told me false information. Needless to say, this front office staff is a joke.

Hold time to make an appointment was several minutes, clerk was cold and unhelpful - they accept a…read morevariety of insurance providers. They are not very flexible with new patient appointments and I have to wait a month to get in for exam. I hope service gets better once I actually have my exam.

Moore Vision Clinic

Moore Vision Clinic

(8 reviews)

I was recommended by my doctor to get my first eye exam . She referred me to More Vision Clinic…read more I called for an appointment and they were able to get me in very soon. The office personnel were very helpful and nice. The office was nice. The Dr. called me back quick. Examined my eyes & gave me reassurance that my eyes weren't that bad. She was very nice. Gave me a prescription & I can see clearly now. It's like a new world. Thank You Moore Vision Clinic

Dr. Venard is great, and his staff is very friendly. However, the hours of operation are terrible:…read moreMonday-Thursday 8-5 and Friday 8-12. Additionally, they are closed 12-1 Monday-Thursday. So, I have to take vacation time to attend an appointment since the office isn't open during lunch or after the normal business hours of 8-5. Pleased with my eye exam experience, I ordered both glasses and contact lens. I was told I would be called when they arrived; after three weeks with no call, I went in and discovered the glasses had arrived a week earlier. I understand things happen and occasionally an order slips through the cracks; at any rate, I was happy to have my glasses. After picking up my glasses, I waited nearly 2 months for my contacts to arrive with no contact from the office. I periodically called and received various reasons explaining the delay ranging from a backorder at the manufacturer to a delayed UPS delivery to no record being found of my order. When the delivery finally arrived, after speaking to the clerk numerous times to schedule a time to pick them up, I took a vacation hour and drove over. They STILL had not arrived despite being told they were in the office. I really do like Dr. Venard and think he's a great optometrist, but my experience with purchasing frames and contacts with his office ensures I will never use him again.

First Look Eyewear - opticians - Updated May 2026

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