This place is fantastic!!! I have been going there for over two years and never had an issue. Besides fantastic customer service, they are all very talented, and Lily always gives my eyebrows the shape I want. read more

Absolutely love this place! Came here as my mom and sister had recommended it. The area is clean and the staff were friendly. This was my first time getting my eyebrows done here so I was apprehensive but Lily really listened to me and went to work. This was the best eyebrow waxing I've ever had and I absolutely love the results. I also love how Lily was straight forward about what to expect with my eyebrows and didn't beat around the bush. I was so used to waxing being painful but this was almost painless for me. Definitely coming back. read more

I had a very good customer service experience with First Lash. I had to cancel my appt for lashes due to unforeseen circumstances (moving), and it doesn't make sense to get them here when I will be living so far away. However, they do have amazing micro blading photos, and all of the microblading i've had in the past is now gone. I hadn't even thought of it as something I might want to do again, but just seeing the great photos helps change my mind. I would love for my lips to look more even. I would definitely look this place up for micro blading, and for lashes of course if I were going to be living in the area. read more

Lily is amazing. I saw her for the first time today for a lash and brow tint. She did a beautiful job and made me feel so welcome and comfortable. I loved her and the results were so professional and look wonderful. The space is beautiful also. I will not go anywhere else now. Thank you Lily! read more

Great service! Also I've had lashes done elsewhere but this place is by far the best I've had. My lashes looks amazing and with proper care, they last longer than my previous. Lily does an amazing job. read more

I had an amazing experience getting a set of lash extensions! I got them done a little over 2 weeks ago and the retention has honestly been amazing - they use high quality materials here. I was obsessed with my wispy set afterwards! All the gals here were so sweet and welcoming as well. The cherry-on-top was the relaxing and cozy environment they have at the spa. If I didn't move out of Boston, I would return! read more

I had an amazing experience at First Lash. They accommodated my appointment on very short notice and gave the most incredible micro blading experience that I could have asked for. Every time I look in the mirror, I think of Lily, and feel grateful that she did such an amazing job on my eyebrows. They are perfect and I am very picky about my makeup, particularly eyebrow shape and color. 10/10 would recommend to any of my friends and family. read more

Lily is an artist. The strokes make my brows look very natural, and not heavy and "drawn". She clearly listened to what I wanted (a natural look, not filled in), and this is exactly the result. read more

Buyer beware...Save your money!!!!! If I could give this place 0 stars I would. EXTREMELY disappointed. This was BY FAR the absolute worst Henna Brow Tint experience I have ever encountered. I went to this place for the first time because it was close to home and I wanted to find a new spa/salon that fit my needs. I am not new to Henna Brow Tint, I actually get them every 4 weeks and I am absolutely horrified at what this place did to my eyebrows. My experience was as follows: I booked my appointment with Lily (the owner) thinking I would get the most experienced brow artist, with expertise in the service I was requesting, well I was wrong. The day before my appointment at First Lash I had my eyebrows waxed professionally at EWC and they came out beautiful, absolutely perfect. When I went in to see Lily at First Lash for the Henna Tint she told me part of their process for Henna Tint was to "clean up" and wax under my eyebrows first. So I agreed. Little did I know that my eyebrows would be this thin. The shape I loved so much was gone! To make matters worse the Henna Tint was atrocious, just awful!!!!!! It was uneven (one brow higher than the other) and discolored (it looked purple) and lasted less than 24 hours!!!!!!!!!!! (It was supposed to last 7 days according to the salon) I followed instructions not to wet them etc which I am very familiar with, but it didn't matter, the tint was completely gone when I woke up the next morning. I spent $100 for the worst Henna Brow Tint EVER! I essentially gave $100 away free to a place that did not perform the service whatsoever!! It doesn't look like they did anything except over-wax my brows to a pencil thin shape. A 3 year old could of colored in my eyebrows with the correct shade and stayed in the over-exaggerated lines way better than she did. What a complete waste of money. Anyway, I learned my lesson that more expensive doesn't necessarily mean better. I WILL NOT be returning here and I suggest you don't either. ***Side note*** Lily took a "before" picture of my eyebrows and never took an "after" picture to advertise her completed work on their site. read more

I have been going here for years. Lily and her staff are amazing! They're incredibly friendly, talented and efficient.

Went for a touch up for my micro blading. The renovations to the clinic look awesome and so do my brows just like always. Lily is the best.

I absolutely loved my experience with first lash. My lash artist made me so comfortable and relaxed. My lashes are so beautiful. I'll definitely be a regular there! read more

I came into get my brows microbladed for the first time and there was some magical things that happened. 1. Parking and getting to the location! It was really easy and accessible to get there and parking was not an issue at all! 2. I went in and the entrance was very classy and inviting. I really look the marble and sweet calamity feeling when i came in. 3. Lily is the owner of this amazing place and was also the one who worked on my microblading. She took a lot of time in the preparations for my brows and a lot of stencils on the volume, length, shape and took a lot of consideration on my brows. With this service, it made me feel very assured and happy with my decision. 4. During the process of the microblading, its the first time, so i was scared. But they had relaxing music and they also put this amazing numbing cream that i can barely feel a thing (or that i have a high pain tolerance level) 5. The aftercare was easy. Lily gave me the kit and also the results were so amazing! I will also post photos about this as well. I have a touch up in 6 weeks, so im excited! 7. Payment was very easy, they take credit card and all the prices are pretty straight forward on their site and in their pamplets. Thank you so much First Lash ! I cant wait to stop by again!!! read more

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Can't wait to share my experience with First Lash! I had an appointment with Lily for microblading (after seeing before and after pics online, I couldn't resist, I just had to get them done at least once in my lifetime!). She was prompt, super sweet, and professional throughout my appointment. She's also sooo pretty and her personality exudes warmth which makes it hard for you not to like her. She drew out my eyebrows based on my facial proportions and consulted on which look best suited me. After I gave the okay, she started her magic. IDK why when I was doing my research, no one talked about the pain, but it does feel like a blade going over your brows...I sucked it up, and I'm glad I did after seeing these results. As soon as it was over, I was bit horrified...I thought to myself, "What in the world did I do? This is semi-permanent...my eyebrows are SUPER dark, my eyebrows are so close together..." I get home and my roommates are cracking up...anyway...the key word here is "patience". Lily gave me some ointment to put on my eyebrows a few times a day and was readily available for any questions I had regarding the healing process. After a week, MY EYEBROWS WERE ON FLEEEEEK! They looked SO good. Everything that looked super intense initially looked natural and SO beautiful. When I compare my before and after picture, I think to myself...how can I ever go back to NOT having my eyebrows microbladed? I can't! It's so worth it and I'm excited to go back to get my touch-up! ((Tip: it is a MUST to get your touch-up if you want it to last!) Anyway, I'm super happy with Lily and super happy that she worked on my brows! read more

Lilly was really professional. Explained everything to me and did a great job. The spa was very clean and desk staff was very professional and helpful! read more

I love first lash ! I have been a customer for several years, the staff is informative and kind! The office is extremely clean and relaxing. The artists Lilly doing my eyebrows and eyeliner is soooo amazing !! She is perfection and takes her time to insure you are happy with the results! Yesterday I left my appointment completely happy and couldn't stop looking in the mirror! I highly recommend first lash for a first class experience !! read more

By far my favorite spa! I come here every other week for my lash extensions and my expectations are exceeded every time! Everyone here is so friendly and makes your pampering experience just that much more relaxing. Lisa is amazing when it comes to lashes, she is so attentive and gentle and so comforting throughout the whole process! Lily is so funny and easy to get along with, she really did my eyebrows justice with her precision and finesse! Even the receptionists are so welcoming especially if it's your first time, Daniela definitely went out of her way to explain lash after care to me and always answers all of my questions! I would recommend this spa to anyone in a heart beat! read more

Beautiful results, professional and polished staff, super welcoming atmosphere, and a very thorough explanation of the entire process and what to expect during healing phase. I feel very well taken care of! And Jesus it's so nice to actually have eyebrows with shape :') read more

I bought a voucher on Gilt and could not be happier with my classic set! Lily did a great job explaining the process - how a set works, what would happen (perm my real lashes up, add a lash extension to each lash) and how frequently I should keep up with fills. She gave me a super natural looking extension - my lashes, just a pop. She also explained how to care for my lashes (what to do and what not to do, cleaning, etc) and gave me a kit for care and a kit for cleaning. The salon was beautiful and so were the results! read more

First Lash & Brows - Eyelash Service Near Me - Lexington, Massachusetts

Amazing!!!! Female business owner with a kind, thoughtful staff. It has been an honor to be a customer and support this beautifully ran business. I love the classic lashes, bi weekly fills, henna brow and I have scheduled to move forward with my micro blading appointment!! These are the services I have received and have been 100% satisfied this far and have full confidence I will continue to be satisfied. read more

I've been nervous to have my eyebrows microbladed and can't say enough good things about First Lash Salon. Lily did a great job walking me through the process ahead of time, kept me involved in the process, and I was absolutely stunned when I saw how good my eyebrows looked afterward. The process itself was quick and even the healing process went smoothly. After my touch up, my eyebrows look the best they've looked in over a decade. Everyone at the salon is professional, kind and courteous and the aftercare instructions are helpful. If you are considering having your eyebrows microbladed, make First Lash the place that does this for you! Thank you Lily and everyone at First Lash! read more

Lily did such an amazing job microblading my brows. I'm still in disbelief about how good and realistic they came out! I will 100% be recommending First Lash to my family and friends. Also, felt super comfortable and safe with the covid precautions they're taking! read more

Lily explained everything, was professional and spent time to find the right shape brows for me. Very pleased with my new brows. Will recommend to friends. Thank you. read more

Just got my brows done here. I asked many times for the technician to leave them natural and thick. They're completely overplucked/too thin. They're also crooked. I look completely awful. My sister's wedding is next week and I'm pretty upset with myself for trying a new place before an important event. But I literally did not know it was possible for someone to do such a bad job waxing eyebrows. read more

Went to Lily for microblading, lip blush and lash extensions. She's super sweet and was great throughout each process - would highly recommend. Will add pics post-healing read more

Since my visit yesterday two complete strangers told me how amazing my eyebrows look! Thank you lily!

Rita is awesome! She meet when i wanted. I used to travel to NY once a month just to do my lashes. Now I found First Lash close by. I got volume lashes and it's beautifull! read more

I did microblading and I am trolled with the result. I already recommended all my friends. read more

It was awesome. I love my lashes! I would highly recommend this place!!!! I went in for a lash lift and was told it would be a waste of money. They recommend extensions which were about the same price. Totally happy. read more

This business was recommended to me by my sister. So much so that she gave me a gift certificate for my initial consultation. I feel confident that Lily listened to me (my lifestyle, effort-level, and budget) during this consultation - and First Lash has a brow solution that will fit my needs! Most importantly - the fact that there is an internal training and certification program to develop their own staff is important to me as a L&D professional! read more

The salon is very neat and clean. All the staff were so welcoming and nice. And Teresa who did my lashes was fantastic. We talked about my expectations prior to the appointment and she listened and explained what would work best. And the actual lashes were exactly what I wanted. I wanted a more natural look and she heard what I was saying and delivered! Highly recommend. read more

Just experienced microblading! I was a bit wary that it would hurt, but with the numbing cream there was barely any pain. Lily was great explaining each step of the process. She is very experienced and friendly. I highly recommend that you take a look at the videos on the First Lash website before going. read more

First Lash & Brows - Eyelash Service Near Me - Lexington, Massachusetts

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I did my research, read reviews, check out pictures of the before and after result, watch videos and googled about microblading before deciding to have it done. I really wish I've done it sooner. Im so happy with my eyebrows after Lily got hold of it. She is highly skilled and professional. She is amazing! She delivered the highest quality and natural looking brows. Before the procedure: She takes time to explain a lot of things about brows. During the procedure: She is very friendly, welcoming, neat and perfectionist. After the procedure: She gives a thorough instructions of the AFTERCARE that can also be found inside the bag she gives with the cream and other stuff. If you want someone who is going to do your brows with precision, I highly recommend Lily. Thank you First Lash/ Lily, you made so happy! read more

My appointment was for lashes. It was done by Lily. She is very gentle. I did not feel any tugging or pulling. After she was finish the lashes felt very natural , it didn't bother me at all. I told her it was my first time and she was very thorough with the information before putting the lashes on and how to care for it after . She made me feel very comfortable because she is very experienced. Also she her personality is so sweet and friendly , I can't say enough good things about her . read more

Everyone is lovely. The place is spotless. Procedure was painless and I am thrilled with how my eyebrows turned out. I highly recommend Lily and her staff and have and will continue to recommend others to partake of her services. read more

I came and got my eyelashes done with Lily, who did an Amazing job! She's so sweet and well educated on what she's doing. She's extremely friendly and talkative. The hour went by so quick because we were having so much fun. The place is clean and simple, very cute and welcoming. I can't wait to go back for a fill! read more

Lily is a miracle worker. I lost 90% of my brows due to genetics, and she completely re-created them. I get compliments constantly on the beautiful shape of my brows, and they look natural. Being able to look in the mirror every morning when I wake up and have my brows already there and looking beautiful is such an emotional thing for me, and such a gift. I will be back to get touchups here for as long as possible. The staff & service is also extremely professional, & the space is clean and welcoming. read more

I had been thinking about getting my brows microbladed for over two years when I finally bit the bullet and booked an appointment at First Lash. I'm so glad I did - Lily was fantastic! She really took the time to work with me on the shape I wanted for my eyebrows, and she very clearly answered all the questions I had. She also did an amazing job on the microblading itself. I'm absolutely obsessed with my brows and I can't believe how realistic they look! read more

Very happy with the outcome of my eyebrows so far. Everyone there was helpful and friendly and it was a clean, relaxing environment!

Got my brows microbladed here today. Lily was so great! She spent at least 30 minutes talking to me about the procedure/how it works/what to expect. She's a perfectionist. She really took her time to make sure my brows looked amazing. Would definitely recommend First Lash. (They were very clean and were doing well with COVID related precautions, too.) read more