Horrible I went at 4 when the website and everything else says it closes at 5 the door was locked…read moreand workers inside were ignoring me it's outrageous

Great location that offers all the services of the larger branches. They are friendly and quick…read morewhich is the reason for the 5 stars. They have a greeter at the front door that takes all your information so everything can be expedited. Parking is located in the parking lot right next to the front door. On street parking is also available. 2 ATMs are located inside the branch. Definitely much smaller than any typical NFCU but they are large on customer service.

The employee representative at. Blue Peak was very helpful and friendly. He knew his job very well…read moreand showed he was a veteran at his job. As good as he is , the Blue Peak Corporate is not very impressive. It professional standard in building size and location shows how bad the company has become in down size. Blue Peak is not as good as The old USE credit union was .

I to had to close my late aunt's accounts with BluPeak, and unfortunately the process was very…read moredifficult. I first contacted them in late July after her passing and followed their instructions to mail the required documents. Despite sending the packages to the address provided, I was later told nothing was received. Over the next month I emailed and called several times, but responses were slow, sometimes taking several days if at all, and the information provided was often incomplete. Each time I thought I was making progress, they would never respond to confirm it. After weeks of delays I decided to drive from Los Angeles to their Mission Valley location in San Diego to resolve the matter in person. When I arrived I was told I still needed additional documents. This was especially frustrating because I had emailed the day before to confirm everything was in order and was not informed of this. The only positive part of this experience was working with Tron at the Mission Valley branch. He went above and beyond, even staying after his shift ended to help me complete everything. He was empathetic, efficient, and made sure I left with the situation resolved. I want to acknowledge him by name because his professionalism and compassion stood out compared to the challenges I faced with member services. Overall I would caution others who need to handle account transfers after a family member's passing. Be prepared for delays, lack of communication, and missing information. Unless you go in person, expect a long and frustrating process.

I was greeted by Wendy who was helpful. However, when it came time to complete the paperwork for a…read morerefinancing loan the girl did not know what she was doing. She was rude to begin with, I gave her the benefit of the doubt when she first met me. I walked out because she couldn't locate the payoff amount on my paperwork for my current loan, that was a big red flag. The Clairemont Mesa Blvd location is awful! I will never go there again.

2/26/25 As soon as I walked in, I was greeted warmly by a Filipino lady. She showed me where to sit…read morewhile waiting for my appointment. Then Brendon gave me excellent service - I opened a new account, and he gave me information about car refinancing and helped me with other things - a great help for a senior citizen like me. 3/3/25 Again, I was greeted warmly by the front desk. I arrived at least 50 minutes early for my appointment. However, I did not have to wait. Leandra helped me. She was fast, efficient and has this calm demeanor. I accomplished what I came in for. I am very happy. Thank you Leandra for the super excellent service.

To even give this company one star is a disgrace. This company is horrible them added 11,000 to my…read moreloan as well as one month i was late and talking them their rude they threaten you with no promises talk over you and don't let you speak they are so unprofessional and should be reported!!! PLEASE BEWARE OF THIS COMPANY!!!! Do your research before you go with them wish I would have done the same.

Don't get a loan from them!!!!!! They're just sell you bad cars I paid 25 k for a Nissan only owed…read more5 k they didn't even sell it to auction and sued me I needed a new car to drive for work because that one broke down so much!! They're just hope to sue not even talk about a new payment option after they sell in auction...

I called this car center as they had a great choice of Lucids and seemed competitively priced. I…read morecalled and Matt was very patient, helpful and understood my needs very well. He got his Manger Alec involved for my trade and he was very helpful and provided me better pricing making it easy for me make the decision to buy! I drove 71 miles from Orange County to San Diego to test drive make my selection and bought the car. Alan was also very helpful with completing the paperwork and Peter was just as friendly providing valuable information and guidance on several different questions! Overall a very friendly and helpful team! Syed Haneef L

Good deal. Honest transaction. Smiles and handshakes. They had what I wanted and I had cash on the…read morebarrel head. Money talks. Bullshit walks. Anyhoo. This truck is enroute to texas. Things are bigger there and I cant wait to get back to the land west of the pecos out big bend country and trick this truck out with a sound system and a camper on the back. Big mahalo

I can't recommend Ali Safaei at Day One Credit enough. After going through bankruptcy, getting…read moreapproved for a vehicle can feel nearly impossible, but Ali made the entire process smooth, transparent, and stress-free. He treated me with respect from the very beginning and worked hard to find a financing solution that actually made sense for my situation. What really stood out was his commitment after the deal was done. My truck unfortunately arrived with damage from transport, and Ali didn't disappear once the paperwork was signed. Instead, he worked tirelessly to make sure everything was addressed and fixed properly. That level of follow-through and accountability is rare in the car business. If you're rebuilding your credit and need someone who will actually advocate for you and stand behind their work, Ali Safaei and the team at Day One Credit are the people to call. I'm grateful for the help and the professionalism throughout the entire process.

Day One Credit is A-1. I recently filed bankruptcy and the discharge has not taken place yet. I…read morehad no idea who they were when Ali reached out to me. I thought it was another "We may be able to get you approved" company. Boy was I wrong. Ali made this process nice and smooth. He was up front with my options and down payment. He worked with Ramil from Auto City Sales and found me my dream car with no down payment. It was a pleasure to work with both Ali and Ramil. You guys are AWESOME!!!!

I came to the bank for a cash withdrawal and to discuss why they had overdrafted my account last…read moreweek for my SDGE bill. I had to come back to the bank a second time today because there was no parking in their lot, not even handicapped parking, which is what I needed. I got right up to the teller, but he couldn't give me a good explanation as to why they overdrafted my account. Even according to him, they shouldn't have. I had overdraft protection, even. And I had the letter that showed it. He was on phone holding for accounting or some department. They gave him an explanation that didn't make sense or happen in my case. He said maybe I had other items that hadn't cleared yet. However, the previous withdrawal was 11 days prior! 11 days!! So that's not what it was! Now I'm waiting for the manager, which he could've sent over to begin with. I'm now 2 hours into this project already, with no resolution yet.

A few years ago, I co-signed on a checking account for my son at SDCCU. About a year later, he…read moremoved out of state and unknowingly left a balance of approximately $42 on the account. Instead of contacting me as a co-signer to resolve the issue, SDCCU reported the account to ChexSystems. I was never notified before the negative reporting occurred and only discovered it when I was denied while attempting to open another financial account. As soon as I became aware of the issue, I immediately paid the $42 balance and requested that the reporting be removed due to the lack of notification and the circumstances surrounding the account. Despite multiple requests, SDCCU repeatedly refused to correct the situation. For seven months, I fought to have the matter resolved. It was not until I escalated the issue, threatened legal action, and contacted the CEO directly that SDCCU finally agreed to remove the reporting. That decision ultimately confirmed what should have been done from the beginning. What disappoints me most is that I had been a loyal SDCCU member for 19 years. Throughout that time, I had positive experiences with the employees at the local branches, who were always professional and helpful. Unfortunately, my experience with SDCCU's corporate leadership was the exact opposite. Based on my experience, I would strongly caution others before banking with SDCCU. No customer should have to spend seven months fighting to correct a problem over a $42 balance that could have been resolved with a simple phone call or letter.

Everytime I walk in I am greeted by friendly staff. If it is busy you always see extra staff eager…read moreto help you out ! Absolutely one of my favorite branches to walk into ! Vlean , fast, friendly Onsite security always generous and courteous to open door for upu as you walk on . Great job your local certified Police officer rates ya 5 stars great job to management and all staff !!!

This is the worst place on earth…read more They are so unprofessional and low quality. No wonder AI is taking those horrible people's jobs. They harassed a lady with a light hat that was showing her entire face and they harrassed her the entire time talking down to her while I was there. I had the worst experience but what I overheard here from a Mexican teller lady to the lady who had bald spots and said she has to wear hats and showed her entire face over and over and over. It was gross and disgusting. This place needs to replace the humans.